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AT&T Store

2.7 (133 reviews)
Closed 10:00 am - 6:00 pm
Updated over 3 months ago

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GM reached out to me with personal phone! This is a violation of privacy!
Young Bin P.

Don't go here! Went in on 2/8/22 where I traded in my phone. Systems went down and the GM told me that they would email my receipt to me. 2/11/22 I call back and notified them that I haven't received my receipt via email. They requested my email for the second time. On 2/13 still haven't received the email. Spoke with the GM again and she again promised me the receipt that day. 6 hours later she sends me a text with a screen shot of the form for a trade in, not a receipt. We proceed to have a chat via text and you can see my frustration in the text. I find it very unprofessional that she proceeded to text me with her PERSONAL phone and now my phone number is stored in her call history. I'm sure she violated store policy. It shouldn't have taken a week to get my receipt and multiple phone calls to receive a simple email. Finally I went into the store in person where they had my receipt ready, what a coincidence... I've worked for Verizon before and this isn't how customers should be treated, also I don't appreciate her using her personal phone to contact me. I've reached out to corporate and HR and filed a formal complaint.

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2 months ago

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8 months ago

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6 months ago

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8 months ago

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1 year ago

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1 year ago

Lazy staff and manager was extremely rude when I was trying to just get help on technical support with ATNT. STAY FAR AWAY FROM THIS PLACE.

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10 months ago

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1 year ago

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1 year ago

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4 years ago

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3 years ago

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2 years ago

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5 years ago

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3 years ago

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8 years ago

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4 years ago

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7 years ago

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6 years ago

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6 years ago

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5 years ago

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4 years ago

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5 years ago

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3 years ago

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16 years ago

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15 years ago

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19 years ago

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3 years ago

Spoke with David he was quick-witted and charming may he be blessed with many cattle and a plethora of virgins

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6 years ago

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3 years ago

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6 years ago

Do not go to this location! Entire staff is awful and incompetent -- it took me hours to get an upgrade.

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6 years ago

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Hi! Your experience in our store matters to us. Hope to see you again!

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8 years ago

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I was told to go ahead and get in touch with Dalina at the store.

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Amax Mobile Parts

Amax Mobile Parts

4.0(3 reviews)
0.7 miEast San Jose

To-date, Amax offers the highest quality parts I've found to date…read more Compared to my other vendors: - The color saturation in the OEM displays has been the best. - The fail rate on the Front Flex cables is the lowest. - The Digitizers came with conveniences, such as the Ambient light sensor fascia, and the home buttons already attached, on the iPad Digitizers. - They can get parts to me same day! I've been happy with my parts and service to-date. -Kevin

I found Amax a couple of months ago and was buying display assemblies from them. They sell LCDs for…read moreiPhones and iPad digitizer at a very aggressive wholesale price to repair shops, of which I am one. When the displays work, they are decent. However, I began to notice high failure rates that seemed to run through entire batches. While trying to find a few good LCDs, I sat at their front desk and tested around 20 displays and only found one that was satisfactory. That one soon died completely. Today, I had a customer who needed a camera/sensor flex cable for her iPhone 6. I purchased four of these parts from them and everyone of them had a bad ambient light sensor. Before returning to their store I called to find out if I could return these bad parts and test the replacements. I was told on the phone that I could, but when I got to the store, I was told many different things: 1. Come back Monday 2. If four are bad they are probably all bad 3. The girl who told you to come here to test them never told us 4. The girl you spoke to is no longer with the company 5. No, I still work here but now I am a manager 6. No, she doesn't work here. And so much more... It only got more bizarre from there. It was a surreal and unpleasant experience. I just wanted someone to either let me test new parts or refund my money. Finally, after an eternity, they refunded my money. I don't know what to make of all that happened, but it's clear to me that this company is very disorganized and full of childish drama that does not lend itself well to doing business. On top of operations and customer service problems, part quality is also an issue in an unpredictable way. Given the number of suppliers both on and off shore, doing business with Amax seems like an unnecessary risk to your time, money and mental health.

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Amax Mobile Parts
Amax Mobile Parts - PLEASE CALL/TEXT (408) 952/9899

PLEASE CALL/TEXT (408) 952/9899

Amax Mobile Parts - PLEASE CALL/TEXT (408) 952-9899

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PLEASE CALL/TEXT (408) 952-9899

AT&T Store - mobilephones - Updated May 2026

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