My phone was really demolished. It was a long shot if it was to be fixed. I took in my iPhone 16 in…read morehopes to see if it was possible. The Magic Man Muhammad was honest about what the outcome would be. I was definitely prepared for it. But that man worked on my phone from 430pm til 7 to bring it back from the dead. I wish I had before and after pictures because this phone was holding on by threads. Most would say just get a new one but I have things on this phone I can't get back. And literal phone magic at this place. Highly recommend!

Incredible service. The repair technician expertly cleaned my water damaged/soaked phone to allow…read morefor transfer of data when it was stuck in a boot loop. My screen broke, he was patient to let me borrow his screen multiple times to transfer data / number that require authentication on the old phone. The repair cost was very fair.

This review is long overdue, but Serkan is a wizard! My son's laptop wouldn't charge anymore due to…read morea loose USB-C port. He repaired it but it failed once again. He graciously took it back after finding out it was a faulty replacement part and its been working flawlessly ever since! My Samsung ZFlip 5 foldable screen also took a crap at the same time, and Serkan was well aware of the problem as a common issue, so he was able to replace it with a new screen, which was very costly. Very happy with his work and his customer service. His prices are very reasonable as well. I wouldn't hesitate to recommend him if you're in the South Bay and need one of your devices repaired! Parking is tricky. Just FYI.

My wife's laptop was coming apart from the hinges due to a drop when she used it for her classes…read more Anyways, I was turned down by a lot of other companies, Serkan reached out and offered to help with a free consultation. He diagnosed the problem and gave a reasonable price for the repair. He was very communicative when it came to scheduling and updates of the repair. It took some time due to shipping but now we are able to use the laptop again without fear of it falling apart. Would recommend.

My mom bought a new phone today and wanted me to transfer all of her data to the new phone. I was…read moreable to transfer her data but not activate the phone because her old phone used a sim card but the iPhone 16 she bought uses an e-Sim. I looked up the closest Metro store and decided to drive there so that I could activate her phone. Abdul was able to help activate my mom's phone and I am truly grateful. He was friendly and attentive. This location doubles as a water store. You can activate, buy or pay for your phone bill and get water. Will definitely be back if ever my mom needs help in the future.

I needed to replace my smartphone which had stopped working…read more Joseph was very helpful and efficient finding me a replacement phone that matched the features of my original phone and was an economical choice. I have used this store for many of my phones, but I was especially happy with this helpful and prompt replacement of my phone. I noticed that the staff were helping another customer with questions about configuring their phone.

Talk about being ungrateful, rude and getting mad at the other half for wanting to get me a phone…read morecase, from Mobile Plus, hehe. I was busy shopping at the Grand Century Mall for Asian products and my other half sends me a text to come to Mobile Plus, I didn't reply because I didn't need a phone case, was waiting for the one I ordered on Amazon one. hehe. Now I am very grateful, (sorry to my other half) I found a very nice phone case for only $9.99, for my new Iphone 17 plus, also camera protector, and Iphone watch band. The staff was super awesome and nice to even change them for me. What a nice suprise to visit Mobile Plus. Mobile Plus got huge selections of accessories for your electronic device, they get pretty busy! They do repairs also, I think they take phone payments as I saw a customer paying for cell phone bill, and also they sale used unlocked Iphones. Located at the Grand Century Mall, the business is a Gem. I am super happy that I got all of this, at a shop I did not plan on visiting and super cheap too. I need to protect my IPhone, what a relief.

Very disappointed with this SCAM cell phone seller. We bought a phone and asked several times if…read moreit's unlocked for all carriers. The employee ensures it does. We ended up returning the phone because our sim is not working. He then tells me, it doesn't work on Walmart SIM cards. Then charges a FEE for return. Bad business

My middle-schooler returned home from school to reveal that their iPhone SE screen had been broken…read morethrough the screen protector. No explanation was given but It looked like someone whacked the top of the phone with a hammer. Searched repair options on Yelp and Phone Repair Shack came up. It is located in a little room at the back of the Foxworthy Shopping Center Liquor Store. I was bracing for a possible replacement cost, but Mike looked over the phone, said the repair would take about 20-25 min and would be $70. And that's really all it took. Phone looked good as new in under half an hour and for considerable less than a comparable refurbished device - let alone new. I hope I don't ever have to return, but if I do, I will do so with confidence. I recommend the swift and reasonable service!

Fast, friendly, and has a warranty. Replaced a charging port on my daughter's tablet. Very…read moreaffodable.

Came here to get service on a new phone. Alex helped me almost immediately after walking in. He…read morehelped me lower my monthly bill by more than half the price compared to my previous carrier, Metro, while keeping the same if not better features (unlimited 5g, intl calling etc). Definitely recommend checking this location out and asking for him. 5 stars all around and would definitely recommend a friend.

Awesome team everybody was great and knowledgeable , they got me in and out super quick. Definitely…read morewould recommend this location for any cellphone needs.

I had a great customer service experience with this location. I came in and waited about 3 minutes…read morewhen a customer service rep came over to me. I was there to make a payment. She took me over to a kiosk and guided me through its usage. It was fairly easy. She stood by as I finished and give me a print out of my receipt. Best customer service I found here which is rare these days. Glad customer service is still alive.

I have never felt this humiliated in my entire life Since I…read moremeet Alejandro the assistant manager I purchased a phone and it came out bad it was under warranty only 2 weeks old I addressed my concern with Verizon on phone and was told to go to the store and get it change for a new one as soon as a walk in and express my concern the assistant manager told me I had to pay out of pocket and that I could have been lying about my phone not working so I had to pay even when I clearly told him that it was on the Verizon notes I only had to come in and exchange it under warranty .Alejandro refused to do so calling me a lier that on his point of view the phone seems good and if not I had to pay out of pocket for what ever I saw wrong on the phone , I've been with Verizon for 7 straight years and never have I ever experienced something like this Very unprofessional

We dropped in to T mobile because our phone storage was at 99%. JP was so pleasant and helpful with…read moreupgrading our S20 and S21 to a S26. The transition was flawless and all our photos, apps, messages, etc were all transferred. Credit for our old phones was great. We were able to upgrade with little costs. Thank you JP for taking care of us.

I've been in the Market for a New IPhone…read more So I happen to be in the neighborhood so I stopped by . I Browsed their Large Collection of iPhone's !!! I also shopped around their different Plans !! The Sales Representatives were Friendly and Helpful. For These Reasons. They are a Baller On A Budget Approved Establishment!!! I keep my Pimp Hand Strong!!!

The screen of my Samsung note 10 broke and I reached out to several providers on yelp…read more This providers answered in no time and sent the qoutes for the screen repair. I dropped my phone and got it back in 45 mins with a brand new screen. The service was super fast and price affordable. I would highly recommend this place for cell phone repairs.

Responsive, quick and did a great job. Didn't hurt that he also had the best rate for anyone I…read morecontacted.