called and Jim answered right away ..... I had crushed my iPhone with a van door .....he looked at…read moreit and said it was unrepairable ...I had cell insurance and asked if he would write an estimate to submit for a claim ..... 5 min later he emailed it to me.... didn't charge me for the estimate or email, didn't try to up sell me or scam me ..... thank you Jim .......

Jim replaced the battery in my Samsung Galaxy S10 and the battery life has gone back to like new…read morelength. Much more cost effective than buying a new phone. It only took a couple of hours.

This place is awesome ! I've taken my iPhone XR there twice and she took the phone, said "20…read moreminutes" I came back and it was done. Everything worked, $119 No waiting around a cell phone store, taking a number, then getting screwed on the price. This is the only place I'll take my busted phones from now on!

He told me that his company manufactures the cases.... so you can't get them anywhere else…read more.. I found the same ones for 5 bucks less at a kiosk at the mall.... I totally got jipped...

should change their hours to 'whenever someone shows up' ive been there multiple times at 10am…read moreexpecting to be helped but no one is there. unacceptable.

Stopped in here the other day to look at new phones. The guy helping me was very helpful and…read moreinformative. I walked out with a great phone and a good deal. They also had a huge selection of accessories. I bought a nice case at a very reasonable price. I would recommend this Boost store for the value and great service.

Absolutely fantastic service! I'm more than willing to give Jamie as a recommendation to any of my…read morefriends. Immediately responded to my phone call, quoted me an amazing price and he fixed my phone when apple or corporate own repair shops would not. He claims he has 13 years of repair experience (and I fully believe him), up-front and honest, unbeatable pricing, and great conversation!

I had the screen replaced on my phone there. The screen stopped working after a couple of weeks. He…read moretold me that it was cracked and that I needed to replace it again. So I paid another $190 to replace it again and now the screen is not working once again. Everything is discolored. He said he put a protective film over the front of the phone however there is no protective film there. Bad experience. Now I'm gonna have to go to the Apple Store and have it done properly. I should've just gone to Apple to begin with.

Strangely there isn't a review or even a listing for this Apple Store located in downtown Palo…read moreAlto. Came here for the first time to pick up my iPhone 14 Pro. Of course there was a line. Sept 16 was the first day the 14 was made available. Opted to pick it up at the store. Staff at the door was very prompt in letting all who were there to pick up their new phones to enter the store and directed us to the tables with the staffs ready to help. He led me to Vince (I hope I got the name right. Super friendly guy and asked if I needed help in settling up or if I had any questions. Another staff came from the back of the store and handed him my new toy. He went "Wow!! 1 TB?!! Nice!!" I told him I had been surviving with the measly 64GB since 2017. Yes, I had an X. Just like my X would dictate what storage I should and could get, he said then "you do not need more than a 64GB!" I had to listen even though I paid for my own X. My bestie said yesterday that was so extreme, from a 64GB to going ham with a 1TB! I told her that happened when people got repressed for so many years. So yes, I got what I wanted for the first time and I am happy!! To that abusive being, if you are reading this.. I hope you would not stalk me ever again on Yelp or anywhere else. Karma may be busy at this moment, but eventually they would come for you and you would deserve what you have done to me all these years. Sorry fellow yelpers for trauma dumping on a Sunday evening! Life moves on and it is always best without any toxicity! Back to this store, I walked in and left happily with my well-deserved 14 Pro. The staffs there were amazing and I am so happy to have a wonderful first time experience here. This will be my go to Apple Store from now on. 09.16.2022

Jose at the Genius Bar was amazing! Super friendly and helpful! Fixed my issue with my MacBook in 3…read moreminutes! Thanks so much Jose

I don't know how this place gets good reviews. Came in because my iPhone 5s front screen was…read morecracked and the half piece was almost off and thought hey let me support a small business. This is one of the reasons small business gets a bad rep. Took my phone on a Monday in and Xavier told me that it should be done by the end of today. Paid full $140 (I was going out of town thursday). Called 4 hrs later before closing and he told me that I would have to pay extra for my finger print scanner to be fixed. Told me it wouldn't be done until Thursday I told him that I didn't need the scanner and he lied to me telling me I couldn't search through my files if it wasn't. Anyone would know the scanner for finger prints doesn't have anything to do with files. So he tells me ok come in Wednesday because he has to get parts. (They don't have parts stocked, I declined the finger reader keep in mind he said by today). When I Arrived Wednesday to get my phone, I came in and my phone wasn't even ready. So one of their other associates (Eric who doesn't work there anymore said that Xavier isn't even a tech and that this place doesn't run properly. Eric then promises me that it would be done by tomorrow before I leave. He tells me again "they don't have the part" he tells me call him in the morning. So I call the next morning an hour before they open and he sounds like he just woke up. I asked about the phone and he said "you can't rush me." I told him he told me to call him and he promised about my phone. He said he'll have it done before 10:30a (flights at 12a). I come in at 1045a and still "no parts." I was pissed off. How long does it take to fix a phone? Other places do it in hours. They told me to come back after my leave. I was angry. Came back following Monday (one week) and Eric quit, and my phone was still in pieces. I asked for my money back, and phone back I was angry and upset. Who takes a whole week for a quick service? Xavier promises me that he will have it fixed. Give him until the end of that day. He made me feel bad saying Eric left and they have all these phones to fix. He said he'll put mine as priority. Instead of the end of the day I gave them until the next because I had a feeling my phone wouldn't be done. ( didn't get a call by end of that day). Next day phone was done but home button was white. They said they didn't have a black one. Was promised to be called when they had in stock and they would do it for free by Gerald. Haven't gotten a call back since and it's been 3 weeks. 1 (should be 0) star bad service and unprofessional. I have been lied to more than enough. Even if they had the black home button I wouldn't go back. Worst place I have ever been to.

I came here on a Friday when the store was advertised on Yelp to be open until 9PM…read more Guess what? I came here at 8:30 and the store was closed. 'Nuff said. Instant 1 star from me.

This is my 2nd time coming here. The first was a few years ago to get an IPad screen replaced and…read morenow I'm back again to get an IPhone screen replaced. I like coming here because it is in my neighborhood. The price for the service is very reasonable. The screen replacement was done well and quickly, same day.

This guy is amazing. I forgot my phone on top of my car and proceeded on the hwy. The last ping…read morebefore it shut down was at the 280 on ramp in San Francisco. I went back and spent 2 hours digging in some big bushes on the side of the hwy from 7:oo am til about 9 am. Finally found it, and it was beat up bad. Crushed front screen, no back cover, ribbons and motherboard all exposed and suffered thru the elements overnight. It tried to come on several times when plugged in but took its final flicker. I called around near my home and found this place. I didn't have much hope but decided to go for it. He fixed it, totally looked like a brand new phone. I was so happy and relieved because of all my info and photos were on it. I was shocked at the price. Under $200!! $156 to be exact!!! you can't beat that, I dare you. Very Happy as you can imagine.

My Cellular Plus is my number one choice for computer and phone repairs. Recently I dropped my…read moreSamsung Galaxy phone and broke the glass. The owner did a good job as usual in replacing the glass. His workmanship and skill is superior. Previously he did good work on restoring my laptop to good performance. The price is reasonable because the owner (and you indirectly) don't have to pay the high store rents that shops in the mall charge their tenants.

My iphone 14 Plus's screen got green screen because I took the phone to sauna . Since Mr. Tung…read morereplaced my screen with 1/2 price from Apple's price, I took my phone to My Cellular Plus. My screen works now. Mr. Tung is a an honest and I trust Mr. Tung with my phone. Thank you.