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    Verizon

    2.5 (81 reviews)
    Special Hours 10:00 am - 5:00 pm
    Updated a few days ago

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    4 months ago

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    Verizon S.

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    7 days ago

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    Verizon S.

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    Photo of L H.
    5
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    1 year ago

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    Verizon S.

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    4 months ago

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    Verizon S.

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    6 months ago

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    Verizon S.

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    7 months ago

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    Verizon S.

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    2 years ago

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    Verizon S.

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    3 years ago

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    2 years ago

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    Verizon S.

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    Photo of Susie C.
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    3 years ago

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    Verizon S.

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    7 years ago

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    Verizon Customer Service

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    3 years ago

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    Verizon S.

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    Photo of Jen H.
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    8 years ago

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    Verizon Customer Service

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    4 years ago

    Helpful 3
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    3 years ago

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    Verizon S.

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    7 years ago

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    Verizon Customer Service

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    3 years ago

    Great customer service from Hilda. She was very attentive and greeted us as soon as we walked in.

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    Verizon S.

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    4 years ago

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    Verizon S.

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    8 years ago

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    Verizon Customer Service

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    Photo of Les M.
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    7 years ago

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    Verizon Customer Service

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    4 years ago

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    Verizon S.

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    14 years ago

    Helpful 2
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    3 years ago

    Helpful 1
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    13 years ago

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    4 years ago

    Helpful 2
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    6 years ago

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    Verizon Customer Service

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    7 years ago

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    Verizon Customer Service

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    10 years ago

    Helpful 3
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    4 years ago

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    9 years ago

    Helpful 1
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    8 years ago

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    Verizon Customer Service

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    7 years ago

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    Verizon Customer Service

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    Photo of Sara T.
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    11 years ago

    Helpful 7
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    11 years ago

    Helpful 4
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    13 years ago

    Helpful 1
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    7 years ago

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    Verizon Customer Service

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    7 years ago

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    Verizon Customer Service

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    Photo of Kathy M.
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    8 years ago

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    Verizon Customer Service

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    7 years ago

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    10 years ago

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    Page 1 of 3

    Ask the Community - Verizon

    Review Highlights - Verizon

    Not only was Giao able to credit us back the $30 upgrade activation fee, he discounted $10 off of each the normal priced $39.

    Mentioned in 2 reviews

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    Verify this business for free

    People searched for Mobile Phones 2,158 times last month within 15 miles of this business.

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    AT&T Store

    AT&T Store

    2.7
    (132 reviews)
    $$

    First time I was told or yelled at by an ATT customer service from this store to "DON'T EVER COME…read moreBACK HERE!' On 3/16/26 I went to ATT. I asked Lee for the same wallpaper another ATT guy helped me on 3/15 but the photo I used on 3/15 was the wrong 1. I'm always thankful, always saying please, please I need 1 quick ask for help. This guy Lee's not really wanting to help or he works for all these ATT products & told me he doesn't know anything about iphone. His tone of voice is impatient, makes me feel I'm stupid No one's there@AT&T. It's hopeless. I walked away. Lee screamed at me (behind my back) & said loudly, 'DON'T EVER COME BACK HERE!" I asked for the manager but waiting & waiting so I just decided to leave telling him I'll call to file a complaint. I can't find file a complaint at ATT website. So here I'm at Yelp I've always done a quick visit for help w/my iphone. I've always have ATT customer svc ready to help in whatever they can do. NO ONE ever told me to never come back@ ATT store capitol expwy. I've been a client of ATT for at least 25 yrs (w/my husband now ex husband). I'm always fair if one deserves it, you'll see some of my positive reviews

    Customer service is key and that key is missing here. There is one dealing with customers named…read moreStephen and he speaks with an outdoor voice where his rude and rough style of dealing with customers is on loud speaker that we wish can be muted. I've been coming to this branch for 10+ years and the service has declined greatly, I've been an AT&T customer for 25 years and this is not very encouraging. Also long lines and reps don't acknowledge customers right away as other branches would acknowledge incoming customers with a wait list etc. Lots of room for improvement!!!

    Crystal Wireless

    Crystal Wireless

    4.8
    (89 reviews)
    $

    I came in with what I thought was going to be an expensive nightmare. The metal tip of my Lightning…read morecable had snapped off inside my iPhone's charging port, and I couldn't charge my phone at all. They examined it and showed me that the connector on the logic board was damaged -- the wires were exposed -- and the entire port assembly needed to be swapped out. Honestly, when they said it would take about an hour, I was already mentally preparing for a big bill. But the final price was only $95, parts included, plus a 3-month warranty. I was genuinely surprised. Beyond the price, the explanation was thorough and easy to follow, and they never made me feel rushed. This is exactly the kind of repair shop you hope to find. I'll definitely be a returning customer.

    Farid was one of the first to respond to my automated request for a quote to fix one of the camera…read morelenses on my iPhone 13. He offered the lowest rate and was the most communicative, even after the closing time listed on his store. Upon arrival, he walked through how he was going to repair my phone and was even willing to take a look at my teenager's completely damaged iPhone 12 to see what he could do (teenagers!!! Grrrr)... Fixing my lens alone would've been 20 minutes, but he needed more time to take a look at my son's phone; so for just an hour, I walked through the shopping plaza, sat down for lunch & tea at the nearby Chinese restaurant, sifted through the Vietnamese grocery store-- it was chill. I came back to find my lens repaired 100%, yay. Unfortunately though, after a good time of troubleshooting all features of my son's phone, he wasn't quite able to bring it back. He gave me a quote for the repair of multiple parts and then suggested I think it over and come back should I decide to move forward. I just appreciated how thoroughly he assessed the condition of my son's phone at no extra cost. Time, effort, and skill generously shared. I'm recommending you to everyone, Farid!

    Twist Broadband

    Twist Broadband

    4.9
    (7 reviews)

    Edit: As their network continues to blossom, I am now able to reach 800 speeds thanks to a new…read morebandwidth source! Twist Broadband has made a world of a difference for our household. The price cannot be beat, and the performance has been excellent. Our installer Jeff M was smart, efficient, and ran the cabling in a very neat fashion. We went from paying hundreds of dollars with Big Cable to only $65/month for their 500mbps plan. The support over phone is also local and responsive. Our household has plenty of bandwidth, and with my wife and I working from home, we are able to do so in an effective manner. No longer do we have to do the dance with Comcast each year to plea for a better rate. And the best part? No data caps to worry about. Twist will also give you an Eero router (or two) for WiFi if you need it. They are super easy to manage and set up, our wifi coverage is on point across both floors of our house. If you work from home, stream a lot, or have a gamer in your household, Twist Broadband is the way to go.

    After four months, I am even more delighted. Great signal, only one daytime outage of about 10…read moreminutes, so much better than AT&T DSL. ---- In my area of San Jose, the Internet options were Comcast (Ugh!) or AT&T's slow 50Mbps DSL at $60/month. Sail Internet/Twist Broadband, with only a $5 upcharge compared to ATT, provides a reliable 500Mbs connection. Installation included two eero 6+ mesh routers, which provide strong coverage throughout our house. The eero app must be installed on your phone for the installer to proceed. Maybe Sail Internet limits the available options on the eero app. Because of limit control options, it took hours to successfully add some old devices, particularly my Sangean and Auna Internet radios, to the network. TIP: For those who are not network experts, I recommend asking in advance if the installer can verify the network connections for all devices (robovacs, alarm devices, streaming boxes, TVs, printers, etc.) before departure or that you have a tech-savvy friend to help with connection issues after installation. TIP: Changing the router's network password to the same as your old router's password will make the changeover much easier.

    Verizon - mobilephones - Updated July 2026

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