June 12, 2025 and after making several calls, no one would beat their UPS shipping price…read more I boxed up a 90 pound 100+ year old wooden ice box (refrigerator) and had is shipped with insurance. Thankfully, I took lots of before shipping and packaging process pictures too! UPS destroyed it, but Susan assisted me the the insurance claim process. It took months, and that was compounded by UPS changing the damage claim portal. Susan stayed on top of it and 5 months later UPS paid the claim. Thank you, Susan

Love this place! They have by far the best selection of packing materials in the South Bay. And…read moretheir prices are way better than if you went to a UPS store or something silly like that (like I used to). This is a place a dude can just browse and have fun.

originally just came to return leftover boxes from helping a friend move. You'll need an orig…read more receipt to get money back, but i just wanted to return them even big unused boxes are BIG, then I found all the different shaped boxes worth doing a quick walk thru of the box sizes before a move to get ideas! Btw thanks for the exchange on the sizes, was able to use a few small ones for an office move.

Great service, got my rental truck right away. Person helping was efficient and friendly.read more

easy and smooth process. rented for a few months between houses. would recommend!…read more Safe, secure, clean, easy to access, conviently located.

great storage, very clean and safe. We had great experience using it. elevators work all the time…read moreplenty of carts available.

Staff was really friendly. Jean went above and beyond. My phone died as I was pulling return code…read morefor Amazon. She was kind enough to offer to plug it in to get enough charge to save me another trip. Really happy with service. Will definitely frequent this location anytime I have a need.

I had to ship a very small package from San Jose to Placerville area, approx 2.5 hours away. I was…read moretold by the employee that it should be there in 3 days. Eight days later the package has still not been delivered because for some reason UPS rerouted it to Illinois. I went back to the store to ask for a refund and was told since it not shipped express they could not guarantee when it would be delivered and had I shipped it Express they would then guarantee delivery. My package was their smallest padded envelope folded in half and it still cost me $43 to ship. The store manager told me the rules are "from corporate" and not his store. I will not use that store again, period. He didn't even bother to offer a partial refund but said he cares about his customers. I think not!

I love their new self-serve Amazon drop off! Only complaint is that your items can't be too big--…read morethe poly bags they have that you can put your items in aren't very big. So you have to get in line for larger Amazon returns. Other than that, this UPS is pretty standard, I would say. I always come here because it's the closest UPS to my house. But they do seem to move fairly quickly which is more than I can say for other UPS stores I've been to in the past. I think they also have notary services, which is convenient

Everyone that works here is unhappy. They always have scowls on and act like they're doing you a…read morefavor scanning your items. I always dread the attitude here and unfortunately it is the closest one to my house. Inside needs a renovation too

Wendy & Jasmine are simply awesome ladies in every regard. From the very moment I first walked in,…read morethey treated me like a valued customer & talked to me like family. Yesterday I had 3 large packages to drop off (each weighing 45-55 lbs), through a 3rd party company called Pirate Ship. Which extends UPS ground freight rates to normal people like myself, that don't own large business. From start to finish, these 2 lovely ladies made sure I had everything I needed & was taken care of every step of the way. Clearly explaining how to properly get everything taken care of. I'm extremely grateful for these women. They took the time to treat me like a valued customer & showed that they actually cared about me. In todays world, finding people like this is extremely rare. THANK YOU & I REALLY APPRECIATE YOU BOTH Wendy & Jasmin... ! :)

Quick & friendly service last night. I am SO thankful to have a pick up here with some retailers so…read moreI don't need to worry about theft! Tip, don't wait until the last minute like the lady last night who had a gazllion packages right at closing lol.

Great movers! I had an awesome experience with Carty Moving Service. They helped me hoist a heavy…read moreitem onto my rooftop with ease and professionalism. Scheduling was a breeze and the rate was totally affordable. Couldn't be happier with their service! Highly recommend.

They were quick, efficient, and handled all of my stuff with great care. The communication…read morethroughout the entire booking process was great, so I knew exactly what to expect on moving day. They offer great affordable pricing which made booking movers with Carty a no brainer. Would recommend to anyone!

Great place and people! You can handle FedEx, UPS, Amazon, and USPS drop-offs all in one spot, plus…read moremailbox services, notary, passport photos, shredding, office supplies, and shipping supplies. What really stood out was the customer service. They took care of me the whole time and were genuinely friendly and smiling. I came in just needing to drop off a package but didn't have clear tape to attach the label. They handled it right there--taped the label, secured the box, and made the whole process effortless. Great people, great service. This is the kind of place you keep coming back to.

Super funny staff , they helped my friend notarize a document and gave him some good advice and…read moresome humor . Made the experience go by quick . Thank you again !

ZippGo moving boxes provided a wonderful service for our move. After seeing some neighbors using a…read morereusable box service, I decided to look into using something similar. ZippGo rents you a certain amount of boxes based on how many rooms/square feet you are moving, and they deliver the boxes to your address, you use them for a move, and they pick them up at the new address. It was easy to schedule and make sure the drop off and pickup worked at an appropriate time. The boxes themselves are sturdy plastic, and the top interlocks so you don't need any packing tape. The boxes fit on top of each other which makes them easy to stack and move. You can also pick box inserts that are designed for plates and glassware which made it so easy to move these items. I would recommend ZippGo in a heartbeat- it made our move faster, easier, and more eco friendly too!

I am so incredibly grateful for ZippGo! I tried going back to regular cardboard boxes that I picked…read moreup for free for a small move--big mistake! The difference in packing efficiency was so noticeable compared to my last few moves using their system, that I reached out to ZippGo this morning with a last-minute request to switch over. Even though their driver was already on the road, Sarah was incredibly responsive and quickly worked out solutions to get me what I needed in record time. Sarah and her driver, Javier's, dedication to customer service was truly impressive. That said, I'd recommend planning ahead rather than making last-minute requests like I did! Note that their drivers don't work on Sundays and Mondays, so be sure to schedule your box deliveries in advance. ZippGo's reusable box system is a genuine time-saver that makes moving so much easier and more streamlined. 10/10 would recommend to anyone moving!

The workers here are amazing! Best U-Haul location in the Bay Area! I left my garage door opener…read morein the Van. I came by two days later and they retrieved it and held it until I realized it was missing and came by to pick it up. Great service, hands down, 5 stars!!!!!!

What an AWESOME experience!!! One of the BEST teams I have not seen in such a long time!!! Wayne?…read moreYou are the BEST!!! You really know your Job!!! Thank you and I was in better hands than All State!!! U-Haul? You hired just right!!! Happy Hollidays U-Haul!!! You all ROCK!!! Jim H.