Great place and people! You can handle FedEx, UPS, Amazon, and USPS drop-offs all in one spot, plus…read moremailbox services, notary, passport photos, shredding, office supplies, and shipping supplies. What really stood out was the customer service. They took care of me the whole time and were genuinely friendly and smiling. I came in just needing to drop off a package but didn't have clear tape to attach the label. They handled it right there--taped the label, secured the box, and made the whole process effortless. Great people, great service. This is the kind of place you keep coming back to.

Super funny staff , they helped my friend notarize a document and gave him some good advice and…read moresome humor . Made the experience go by quick . Thank you again !

June 12, 2025 and after making several calls, no one would beat their UPS shipping price…read more I boxed up a 90 pound 100+ year old wooden ice box (refrigerator) and had is shipped with insurance. Thankfully, I took lots of before shipping and packaging process pictures too! UPS destroyed it, but Susan assisted me the the insurance claim process. It took months, and that was compounded by UPS changing the damage claim portal. Susan stayed on top of it and 5 months later UPS paid the claim. Thank you, Susan

Love this place! They have by far the best selection of packing materials in the South Bay. And…read moretheir prices are way better than if you went to a UPS store or something silly like that (like I used to). This is a place a dude can just browse and have fun.

I've used No Problem multiple times over the last 15 years or so. Every time they're on time, move…read moremy things carefully, hard-working and courteous. I mistakenly used another mover with very unsatisfactory results

They were fantastic beginning to end. Always on time. They lived up to their promises. The entire…read morecrew was courteous, respectful of our property, careful, and thorough. We had an unexpected problem which caused our moved to be postponed by a day and they were so accommodating- it was a great relief. I cannot praise them enough.

I never due reviews but the customer service that Alex was able to provide was very helpful as I…read moredon't deal with shipping much. He needs a raise!

Alex helped me with printing very attentive, he was very kind and showed his skills in working the…read moreequipment at the store

Got here at opening - there was one person ahead of me. It took so long that every other person…read morebehind me left. After 20 minutes of literally getting nothing done, the cashier had to restart the system (CMS system was not talking to the register). I wasn't helped out until 9:25 when the second employee clocked in. Choose another UPS or carrier if you value your time. I had to come to UPS because Amazon only allows me to return via UPS. Literally the worst return/UPS experience I've ever come across. 1 customer per 25 mins and there was a long line when I left. Can't imagine how long that must've taken. Will definitely never come back to this location.

5 stars for Ramon!…read more I had such a great experience thanks to Ramon. The store closes at 4, and when I arrived there was a long line with several people still waiting. Instead of rushing anyone or turning people away, Ramon stayed late and made sure every single customer was taken care of with patience and professionalism. He stayed calm, friendly, and attentive the entire time--even though he easily could have called it a day. You could tell he truly cares about the customers and takes pride in his work. Exceptional service like this is rare, and Ramon absolutely deserves recognition for going above and beyond. If every business had a Ramon, the world would run a lot smoother. Thank you for your dedication and kindness!

Hands down the best moving service I've ever used. These guys put in hour after hour of back…read morebreaking work and went above and beyond. They're all super kind, that's from booking to the move to the paperwork. The price is worth it and they should be proud of the work they did. My move was smoother as a result of these folks. Shoutouts to Gene for helping set up the move and having good communication. Roberto, Jerry, and Jesus for doing a great job on the safe and efficient move. Good guys with a good sense of a humor and a great work ethic. Much appreciated.

Kevin and Victor helped me move super fast and they were very professional and kind! I would…read morerecommend them to anyone who is dreading moving day. :)

originally just came to return leftover boxes from helping a friend move. You'll need an orig…read more receipt to get money back, but i just wanted to return them even big unused boxes are BIG, then I found all the different shaped boxes worth doing a quick walk thru of the box sizes before a move to get ideas! Btw thanks for the exchange on the sizes, was able to use a few small ones for an office move.

Great service, got my rental truck right away. Person helping was efficient and friendly.read more

So far so good! I rented a unit and dropped by to get the key. Mark and Carlos were very welcoming…read moreand walked me through the facility. The place is very nice and clean. I love garage parking for moving items from the car to the unit, plus the carts and elevators make this very convenient.

In our first year at SecureSpace Storage, we have experienced several positives. The facility's…read moreproximity to our home has been a distinct advantage. The rental managers have consistently demonstrated exceptional politeness, helpfulness, and a welcoming attitude. The newer facility ensures a clean and well-maintained environment. Additionally, the indoor setting is nice if it happens to be raining. Parking has always been hassle-free, and carts are readily available for transporting our items into the unit. The convenient operating hours (6:00 AM to 10:00 PM) allow ample time for after work visits As an individual with mobility challenges, the elevators have proven to be a valuable feature. We have found that SecureSpace Storage has been transparent and fair in its pricing practices for the most part. Initially, we rented a 10x10 unit in December 2024, but our son moved home and a larger 10x20 unit was needed. The rental team promptly transferred our initial discount to the new unit, and our half-off offer remained in effect for the first two months as agreed upon. In the third month, the regular rate became applicable, but this was consistent with our prior understanding, eliminating any surprises. After four months, SecureSpace Storage informed us of a $150 increase in our rate. This unexpected change surprised us, as our experience in the Bay Area suggests that rate hikes are common after a year and typically ranged from 25% to 30%. At the time, our monthly rate was $253, making the $150 increase approximately 60%, which was a bit steep. Despite this, we decided to go ahead and pay it due to our positive experience and satisfaction with the unit. We also didn't want to take the time and effort in searching for an alternative storage facility, relocating our belongings, etc. In November, we received an email informing us that our rental rate would be increasing by 25%, resulting in a monthly increase from $403 to $503. I have started comparing our pricing to other units in the vicinity. I have identified some units where the non-discounted rents range from the high $200s to the mid $300s, and these units are comparable to ours (indoor units, elevators, roll-up doors, etc.). Interestingly, the most expensive non-discounted rate for a 10x20 unit is $351 on the SecureSpace website, $150 less than our rate increase price. At this juncture, I believe the most prudent course of action for my family is to hire someone to help us in clearing out our garage and attic, so we can store our belongings ourselves and thereby save money in the long term. Yes, I could talk to one of the managers about pricing options, but I'm not sure they'd be willing to drop us down to $351, which is what we'd ask for. I'm also concerned they'd raise the price up again after 2+ months, but I'd need to review my contract with them to make sure what their policies are. So to sum it up: For the good customer service, facility cleanliness, and convenience + 5 Stars. For the pricing/rate increases: - 2 Stars Total Review: 3 stars. If you're looking for a good facility to rent from, I would recommend Secure Space. Just be certain to ask about their rate increase policy, including frequency and percentages so you go in as an informed consumer. (Reviewer's Note: I did use Apple Writing Tools to proofread and suggest edits to this review, however the opinions expressed are entirely human generated and based on personal experience.)

This is my local UPS store, and has been for over 5 years. Everyone who works here is incredibly…read morehelpful and kind. Today is Christmas Eve and they stayed open late to let me drop off a last minute package. Great service and I highly recommend them!

I had to ship a very small package from San Jose to Placerville area, approx 2.5 hours away. I was…read moretold by the employee that it should be there in 3 days. Eight days later the package has still not been delivered because for some reason UPS rerouted it to Illinois. I went back to the store to ask for a refund and was told since it not shipped express they could not guarantee when it would be delivered and had I shipped it Express they would then guarantee delivery. My package was their smallest padded envelope folded in half and it still cost me $43 to ship. The store manager told me the rules are "from corporate" and not his store. I will not use that store again, period. He didn't even bother to offer a partial refund but said he cares about his customers. I think not!

This place helped us move our elderly parents with the least amount of stress possible. Especially…read moreduring the pandemic! We needed to have their entire house packed and moved to Sacramento from San Jose. The guys were so caring and never got annoyed when we asked for them to be extra careful when packing the antiques. They always had on gloves and masks even while moving the really heavy stuff! My parents have a lot of tight doorways and tricky areas to move things in and out of but when everything was out of my parents home they left behind zero scratches, stains, footprints or dirt! 100% would use them again and are so thankful to our friends that referred us! 10 stars for Vector Moving!!!!!

Do I have to give them a star? They broke lots of things by just placing very fragile items in a…read morebox and taping it shut! They didn't finish the job. I had to hound them by phone and text with little communication. Worst movers I have dealt with and I have moved a lot. I had just moved from one home in LA to another two months earlier with PURE moving and had a great experience. Closed my Oakland home and had Vector move me to LA. Late arriving. Poor packing. Didn't finish moving furniture upstairs. Dresser in living room. Didn't keep track of handles and items needed to assemble what they disassembled in Oakland. Still looking for missing items. Do not use these movers.