I had a few interactions over the phone and internet with Hennessee and ultimately did visit their…read morelot and test drive a car. The staff was overall professional, just misleading to get me on the lot. On site a good experience, but also disappointing in the condition was misrepresented of the specific car I came to test drive. There was physical damage to the car which was an immediate no for me. The sales person was professional and explained that it would be repaired. My advice is to not advertise until after repairs. They were not dishonest in trying to hide anything and I respect that. I really cannot stretch to a 3 since they wasted my time. 2.5 rounding down.

I purchased a 2015 Murano Platinum AWD the experience was quick and smooth. They even went above…read moreand beyond to assist me with contacting my insurance company. The entire experience was like buying from family.

MaryJ Newport News, VA…read more2015 Hyundai Sonata I would love to take this opportunity to express my gratitude and respect with Carafello's Auto Sales. From the moment we spoke on the phone, Ryan was respectful, attentive, and ensuring. At the office, he took every measure to ensure that my purchasing experience was impeccable from start to finish. He took his time and made sure the purchase was right for the me without the high pressure sales. Ryan will tell you just what you need to do without the BS and help you get the vehicle that you want. Thanks GUYS!!!! ONE LOVE ~Always treat people the way you want to be treated~.

Ryan always goes the extra mile for his customers. We've been privileged to help him get his…read morebuyers insured and he's always advocating for them so they're taken care of.

Really nice and understanding! And they are willing to be flexible with you giving you many…read moredifferent options until you find the best choice for you.

Literally the best deal ship I've gone to in VA, I was scouting around to find the perfect car…read morewithin my budget and Tim was able to help me.

If you're looking for a quality used vehicle I highly recommend going to Monarch Motors. They have…read morequality vehicles at great prices and great to work with. Drove from Indiana to pick up a Tahoe.... was worth the drive!

What an amazing company!! Very honest & helpful. I wish we had found them sooner…read more If you want a good used vehicle at a fair price & GREAT customer service this is the place to go. Thank you

Johan was recommended to me by a very nice lady who knew I was in a tough car situation. He…read morelistened to me, I told him what I wanted my payment to be and the type of car. I got exactly what I asked for. Very personable and the exact kind of car sales man I was looking for. I'm probably the last person anyone would ask for car advice from but I wouldn't recommend anyone else. Thank you again!

My son needed a car, but he did not have very good credit. The salesman was very patient and kind…read moreand really worked hard to get my son in the car he wanted. I highly recommend Neptune Auto Sales! You will not be disappointed!!!!

I wanted to take a moment to say that my recent experience with Driver's World was the best…read moreexperience I've ever had purchasing a vehicle! Demario Street was on top of the game from the moment we first spoke on the phone til I drove off the lot in a vehicle that far exceeded my expectations. He was very down to earth, knowledgeable, and stayed on point til I was nothing short of happy with my purchase! I highly recommend Driver's World (and Mr. Street in particular) when you are in the market for your next vehicle! wdodson NFK

I waited a while to leave this review. Naturally, the day you buy the car is the best service…read moreyou're going to receive at a dealership. For me, every time I have come here has been an amazing, gracious experience. I was sold my car by the dapper C.J. Morris, who is a man that keeps things real. Each time I came in afterward he recognizes me and shakes my hand. Drivers World has a good policy of "price as marked" with no haggling, since their prices are already low. I don't know about that across the board, but my 2010 Hyundai Accent was a great deal. I have had two issue happen with my car since its purchase. The first was when my spare key came in from the Hyundai Mother Ship. We tried it out and it got stuck in the ignition! Samantha, in their service dept., immediately got me a rental and called a locksmith to look at it the next day. My car was fixed up that next day too, the locksmith had to re-cut part of the key. My second issue was when my car suddenly didn't start one day after work. I took a panicked trip in the tow truck to Drivers World where they got me a loaner car that night. They called me in the morning and told me it was the starter. I returned my loaner and they got me a rental; a few days later I picked up my car from Checkered Flag Hyundai. So far, everything has been covered and I always get treated nice there. I had a great buying experience and their awesome service has continued. Hopefully all my visits will be this good.

I highly recommend them! This is the third vehicle I have purchased from them and they are the very…read morebest at what they do

I can't even begin to describe how grateful I am with how this dealership treated me. The owner,…read moreJohn Gabriel, worked with me when I explained I had a horrible experience with a previous dealership where I drove 3 hours away and I made an appointment and they sold the car to someone else while I was test driving it, and he promised to work with me to make sure I don't have a similar experience and he really did make it happen. I drove 3 and a half hours to get there and immediately I could tell my happiness truly was their priority and they care about their customers. The other two associates were also incredibly friendly and helpful when walking me through the actual buying process. They made sure I was all set before making my drive home by making sure I had a full sized spare tire, when I brought up my concern that there was no front license plate mount they instantly took action to make sure it was fixed for me, and a full tank of gas! I went home with an amazing car and an even better experience. Thank you so much!

Regret buying a car from them. Upsold the car from its original price of $10K to $15K. Great…read moremilitary discount. They did not detail the car after purchase, and the car's AC died within a month. Went to a local JiffyLube for an oil change not long after, and they reported extensive corrosion of the battery. The dealership failed to mention corrosion and rust. Buyer beware. They will sell you a lemon and upsell you on it.

​Fake inventory and dishonest communication. ​Five separate…read moreconfirmation calls were made before driving out to see a specific vehicle. Every time, the staff insisted the car was available and that they would have it ready. Upon arrival, the car was gone and it turned out it had been sold even before the first phone call was placed. No one bothered to call and give a heads-up, and no one apologized. The only response given was a series of weak excuses deflecting blame onto the staff. Save the gas money and go somewhere that values honesty.

this place is terrible. do not expect a reasonable deal…read morehere. they purposely take pictures of their cars hiding physical damage. they lie about being road worthy and passing virginia state inspection. if pressed they will admit to issues that they do not disclose up front, but those issues are the tip of the iceberg and you will find more. they cannot be trusted. you WILL regret buying a car here!

Came looking for a Volvo S60 and found one here at Autoexpo for a great price! The Condition of the…read morevehicle was as shown on an advertisement and there was no pressure as soon as I walked onto the lot from Paul or any of the other guys working here. Paul worked with me on pricing and we made a deal that same day! Would recommend!

Excellent customer service! We were very impressed with how the owners accommodated our car needs!…read moreHelpful discount and easy business transaction! Thanks guys!