I can't even begin to describe how grateful I am with how this dealership treated me. The owner,…read moreJohn Gabriel, worked with me when I explained I had a horrible experience with a previous dealership where I drove 3 hours away and I made an appointment and they sold the car to someone else while I was test driving it, and he promised to work with me to make sure I don't have a similar experience and he really did make it happen. I drove 3 and a half hours to get there and immediately I could tell my happiness truly was their priority and they care about their customers. The other two associates were also incredibly friendly and helpful when walking me through the actual buying process. They made sure I was all set before making my drive home by making sure I had a full sized spare tire, when I brought up my concern that there was no front license plate mount they instantly took action to make sure it was fixed for me, and a full tank of gas! I went home with an amazing car and an even better experience. Thank you so much!

Regret buying a car from them. Upsold the car from its original price of $10K to $15K. Great…read moremilitary discount. They did not detail the car after purchase, and the car's AC died within a month. Went to a local JiffyLube for an oil change not long after, and they reported extensive corrosion of the battery. The dealership failed to mention corrosion and rust. Buyer beware. They will sell you a lemon and upsell you on it.

I have purchased 4 cars from Joels. In my own experience in the car business, most dealers try to…read moredo whatever it takes to get the deal done, and if you discover they did something wrong "well sorry it's your car now." Not at Joels. When I had to be out of work to care for family, they worked with me to keep my account current until I returned to work. When I decided to upgrade to a bigger car, super easy--pay the processing fee and boom--I had the car I wanted. No other dealership can do that! My cars are trouble-free and I'd recommend Joels to anyone who needs a used car but doesn't want the hassle of credit checks and being locked in due to negative equity. William is one of the most trustworthy people in the car business.

I bought my daughter her first car from Joel's and she loved it. They were very easy to work with…read moreand made the process a pleasant one. We have had the car for almost 6 mos. and haven't had any major issues. The one issue we did have, it was really easy getting it serviced. I highly recommend and have recommended my friends and family to them. Thank you for your professionalism!

Super nice and honest folks. Reasonable pricing as well. I will be returning for sure!read more

Friendly, quick, and clean. I used online to schedule appt which was easy and had suv inspected in…read more35 mins.

I highly recommend them! This is the third vehicle I have purchased from them and they are the very…read morebest at what they do

I had mixed feeling traveling to buy a car from anywhere far from home, but we took the chance. We…read moredrove over four hours to check out a car. Tim and Matt were fantastic to work with and both were very honest with us. We had what we thought was a great deal on a car we really liked. Unfortunately, the car had a small issue after we finalized the purchase. We were uncomfortable and the attitude of the team was they didn't want us to feel that way and would do what was needed to make us comfortable with the purchase. We were given our money back with a promise to contact us once it was fixed and honor the original terms. Although we moved on from that car, if I see something again at McGuire and Sons, I would not hesitate to work with them again.

I really hate having to leave negative reviews. I always try to give the benefit of the doubt…read more However, this has unfortunately been the worst car buying experience I've ever had, by far. And I've bought numerous cars over the years. Buckle up, it's a somewhat long story, but I have to share it. I bought a used 2021 Toyota Corolla from these guys recently, and made my mistake of not test driving it first, and trusted their word, and trusted that a Toyota Corolla is a reliable car to purchase. When I received the car, I didn't even make it out of my neighborhood before noticing it grinding gears when downshifting into 2nd and it didn't want to stay in that gear. Coming from a previous car with endless issues, my heart sank. I called the dealership and the manager (John, I think?) dismissed everything I said and hung up on me. I called Moose again and he gave me the owner Tim's number. Tim was more responsive and understanding and they sent someone to come pickup the car, who also confirmed the issue. Since it was under their 3000mile warranty they decided to put another transmission in it. He claimed it was a new transmission. He offered to put a new clutch in it also, as long as I paid for the parts, which I agreed to at the time, but his "transmission guy said the clutch is fine," so they opted not to. Now, here I am less than 10k miles later, and the clutch has failed. The trusted mechanic I took the car to also told me that they installed a "junkyard transmission." I respectfully and politely called Tim to get some answers and see what they would do about it, and he still claims it's a new transmission, and that he would talk to his transmission guy again, but hasn't sent me any proof of that, and has now stopped answering phone calls and hasn't returned any calls. I do not have and would've never expected to put $3000 into repairs of a car that I just purchased. A 2021 Toyota Corolla with transmission AND clutch failure within 10k miles seems like something an experienced car dealership and "transmission guy" should've been able to catch before it got to my hands. I bought this car for the sole purpose of having a reliable vehicle for my family, and it's been a nightmare since day one. I was (and still am) only hoping they would do the right thing and handle this issue. Incredibly disappointed.

They got us in quickly and got my Volkswagen bug fixed in the same day. Very professional and…read morefriendly. Would definitely recommend to anybody.

It's difficult to find a mechanic/auto shop that really hits the mark and Eric at EO Automotives,…read morealong with all of his guys, really embody this. I had some unexpected car trouble right after moving to the area and had no idea where to turn. After a little Yelp search, I stumbled upon EO and Eric was so helpful. He squeezed me in, knowing I was in a bind, and kept me super informed during the process. He not only did a fantastic job on the car, but took time to educate me and make me feel secure. When I came back to pick up my vehicle, all of his other guys working were super friendly and welcoming. I won't be taking my car anywhere else and I'm so glad I found him right when I moved in.

MaryJ Newport News, VA…read more2015 Hyundai Sonata I would love to take this opportunity to express my gratitude and respect with Carafello's Auto Sales. From the moment we spoke on the phone, Ryan was respectful, attentive, and ensuring. At the office, he took every measure to ensure that my purchasing experience was impeccable from start to finish. He took his time and made sure the purchase was right for the me without the high pressure sales. Ryan will tell you just what you need to do without the BS and help you get the vehicle that you want. Thanks GUYS!!!! ONE LOVE ~Always treat people the way you want to be treated~.

Ryan always goes the extra mile for his customers. We've been privileged to help him get his…read morebuyers insured and he's always advocating for them so they're taken care of.

I did not think purchasing my first car would be such a breeze! Bryan was awesome & made my…read moreexperience wonderful :) Paperwork took maybe 15 minutes...The vehicle purchased already had 30 Day tags ready upon arrival.Great vehicles at very reasonable prices! If your on a budget, I would highly recommend to check them out. Small Family owned business with 15 years of experience!!!

We needed to purchase a vehicle quickly due to my boyfriend taking a new job an hour and a half…read moreaway. We were looking for a gas efficient used vehicle that we could pass down to our daughter in a few years. We started looking at One Owner Auto and never looked anywhere else. We were greeted by a gentleman named Bryan who was very personable and had all the right answers. He showed us numerous vehicles and offered his unbiased opinion. We ended up purchasing a Hybrid. Bryan made the entire process very easy, with no hidden fees tacked on like most dealerships. There was no back and forth, no shady transactions. We had our tags and title and paperwork completed in about an hour total. The whole buying process was very clear cut and we love the new vehicle! I would 10 out of 10 recommend this dealership if you are in the market for a new vehicle. Ask for Bryan, you will not be disappointed!!!

I recently came here with my sister so she could buy a vehicle. We really enjoyed our sales guy…read moreRuddy. He was great to work with and made the experience very seamless. The only negative thing that I have to say about the experience is that I had asked when we sat down for the loan what percentage the rates started at. We were told they started at 5.25%. My sister has good credit so I wasn't expecting her payment to fall in a much higher percentage bucket. We were good with the price of the vehicle, and the warranty that she added on. However, and this is a big however, until we were signing the documents, did we see for the first time that the loan she was being given was at over 14% APR. This is absolutely ridiculous and unheard of for somebody who has good credit. We wasted no time going over to Navy Federal and securing her a proper loan at a reasonable rate. The amount that Carmax was trying to charge her in interest was more than half of what the vehicle cost with the add-ons. Let that sink in. Do not sign blindly and make sure you understand what you would be paying in interest. I highly recommend getting pre-approved elsewhere for a loan first and not using their financing. You have three days to get a loan elsewhere and have it changed over, but I would suggest making sure you're eligible before you go car broke. We didn't see any of that until half way through signing the contract. Kind of crazy!

Suggested Carmax to my best friend whom bought a Honda but her customer experience was terrible…read more The seller (Mike) didn't offer a test drive just kept emphasizing "well it's a honda". Didn't tell her about the 10 day return, didn't place a bow when she bought it. Very unsupportive despite the car being beautiful she decided to return it because the service was soo bad. He was suggesting her not to go through the process for self employed income, say it would take sooooo long. Denying this resulted in a very high interest rate. Mike thought bo one would ever return a Honda. Well surprise surprise mike. She now has a brand new Mazda, champagne service with a bow! and lower interest rate. CARMAX do better ! especially servicing women.