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    Shirley Chan, MD

    4.2 (118 reviews)
    Closed Closed
    Updated over 3 months ago

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    8 years ago

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    2 years ago

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    1 year ago

    Excellent doctor very caring and attentive. Her staff is great very helpful. I had a wonderful experience!! Coming b a k for my next baby.

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    2 years ago

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    4 years ago

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    4 years ago

    Dr. Shirley chan is just wonderful. Very dedicated, caring and provides support during all the phases of pregnancy.

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    8 years ago

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    5 years ago

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    6 years ago

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    16 years ago

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    10 years ago

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    3 years ago

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    6 years ago

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    6 years ago

    Awesome and caring, extremely high in demand so appointments are usually approx 6 months out but worth the wait.

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    5 years ago

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    6 years ago

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    6 years ago

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    7 years ago

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    7 years ago

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    5 years ago

    Dr Chan is great, lots of experience. however, the front desk staff is horrible.

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    7 years ago

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    7 years ago

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    8 years ago

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    10 years ago

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    9 years ago

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    11 years ago

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    7 years ago

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    8 years ago

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    12 years ago

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    8 years ago

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    Page 1 of 3

    Ask the Community - Shirley Chan, MD

    Is there a different number to call? I have called over 10 times in the past two weeks and have not been able to get through or get a call back.

    I am having the same issue! I call everyday at different times and am getting the recording that says office is closed. No option to leave a message or anything... what is going on? I am suppose to be a new patient and now am concerned this will be… Read more

    Everytime I call the office the recording is on that says the office is closed even though I am calling during their business hours. Is this a common issue with the office?

    Same problem!! It's maddening!

    Review Highlights - Shirley Chan, MD

    Her medical assistant Patty is a delight as is her front desk and office staff, Rose and Brianna.

    Mentioned in 13 reviews

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    Thrive Wellness Center - Jennifer Huddleston, Physician Assistant-C

    Thrive Wellness Center

    4.8(169 reviews)
    0.2 mi

    I honestly can't say enough good things about Thrive Wellness. They really feel like family at this…read morepoint. I've never experienced a group of people who care more about their patients. It all starts with Patty, who handles everything before you even get to the office and long after you leave. She genuinely cares about your well-being and is always looking for ways to make your life easier. I have a very tricky schedule and I'm not home a lot, so having someone who understands that and always makes things happen is a godsend. Everyone in the office is warm and helpful. And then there's Jennifer... the true star. There aren't enough words to express how much she's helped me, but what stands out most is her ability to listen, be fully present, and make you feel like you're the only patient she has. She's big on education and always up to date on the latest research around whatever I'm asking about. Her holistic approach, knowledge, and incredible bedside manner set her apart from most providers. I'm so grateful I found this office.

    Highly recommend Thrive wellness in Glendale! Dr Huddleston is amazing taking her time to listen to…read morewhat is happening with your body and discuss thoroughly what you need for the best health. Shout out to Front reception she is always available answering the phone and helping answer any questions. Thank you

    Photos
    Thrive Wellness Center - Patient Lounge

    Patient Lounge

    Thrive Wellness Center - Discrete hallway leads to private, cozy exam rooms.

    Discrete hallway leads to private, cozy exam rooms.

    Thrive Wellness Center

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    Joana Tamayo, MD

    Joana Tamayo, MD

    4.1(151 reviews)
    0.2 mi

    The worst communication (rather lack thereof) and office team I've ever encountered. I requested a…read moreprescription refill for birth control and first of all no one ever picks up the phone at the office, you can't send an email (which is on their website, but defaults to a message that says to call them...um) and when you leave a message, it's basically going into a blackhole. It took them over 2 weeks to leave me a voicemail saying that the declined my request. They said I should book an appointment for a pap- um how would I even begin to do that if they are not able to return calls or even answer calls in general? Do not come here if you want anyone responsive or remotely communicative, the staff here is totally incompetent and useless, sadly at this point the doctor is kind of on the same page as well. I've never had so many issues with getting birth control prescription from a doctor. Stay away ladies.

    As a private practice, I don't believe this office has the infrastructure in place to provide…read moreadequate care in the obstetrics field. I was referred to this office for my first pregnancy and when I went in for my first ultrasound at 7 weeks, the baby was measuring at only 5.5/6. Dr. Tamayo was skeptical that I knew when I ovulated, and believed that it was just too early. When I told her that I was tracking my ovulation and even showed her my calendar, she laughed nervously and then just kept saying, "Well if you think you know, then..." but wouldn't finish the sentence. I was sent for HCG testing at a separate lab, two days apart. On the day I was to receive a call about my HCG results, the office's phone lines were down. Every time I called I got a "Call Failed" notice. I was so desperate for information that I called another office in the same building and asked if they could go to the office and see what was going on. I was told that their phone lines were just "down," and that they would call on Monday. This was a Thursday. There was seemingly no recognition of the stress this situation could cause a patient and no effort made to contact me to alleviate any of it (I'm pretty sure someone in the office had a cell phone they could have used). Once I got the call on Monday, I was told that my HCG looked good and to come back in a week. I felt like something wasn't right, though, and pushed to speak to Dr. Tamayo. Melina then got very impatient with me, telling me that the Dr. didn't have time to talk to me on the phone because I was "one of many patients, and if she talked to the phone with every one of them, she wouldn't have time for appointments." Feeling pretty appalled and brushed aside, I snapped and told her just get me an appointment, after which she told me that I needed to treat her like a human being. My thoughts were, "likewise!" It turned out that the baby wasn't growing and I went forward with Misoprostol to miscarry at home, per Dr. Tamayo's orders. I went in for a follow-up 3 weeks later, where Dr. Tamayo informed me that the miscarriage was complete. However, I continued to feel sick. A month and a half later I ended up in the ER, where a much more thorough ultrasound showed that I had leftover pregnancy tissue in my uterus. I ended up getting a D&C with a different doctor, because at this point I had lost all trust in Dr. Tamayo and her office. A miscarriage is painful enough without the added pain of feeling ignored, and trivialized by your doctor. Moreover, there is no after hours line where you can call and get advice from a doctor. You are basically told that if you aren't having a life threatening emergency, you can't talk to anyone outside of business hours, but as my story proves, you can barely talk to anyone inside business hours, either! It also bothers me that no one ever answers the phone at the office. You have to call and leave a voicemail and then Melina calls you back later. If anyone has bothered to read this review this far, know that I believe Dr. Tamayo to be a capable doctor, but one who has no business working in obstetrics if she can't commit to after hours care, reliable phone lines for her patients, and empathetic staff who can handle difficult situations. I would definitely not recommend this office to anyone, especially for first-time pregnancies

    Photos
    Joana Tamayo, MD
    Joana Tamayo, MD
    Joana Tamayo, MD - Waiting area.

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    Waiting area.

    Women's Health: Adventist Health Physicians Network - Dr. Nathalie Nguyen

    Women's Health: Adventist Health Physicians Network

    3.9(44 reviews)
    0.0 mi

    I never leave negative reviews, but I am trying this because I literally don't know how else to…read morereach Dr. Gloria Ho about refilling my prescription. My pharmacy has been reaching out with no luck, and I've called multiple times but there is no answer and no option to leave a voicemail. I am in intense physical pain as a result of not having my prescription on time, and I am frustrated that there isn't even a viable way for me to reach out for help. This is not the first time that this very same situation has occurred. Please contact me if you see this lol UPDATE: I've been calling Adventist Health's main phone line (instead of specifically Dr. Ho) and they keep just transferring me to the same two numbers that nobody is picking up and that I can't leave voicemails on. I am going to look into changing providers because I've never had this level of unresponsiveness, even when something didn't concern my physical safety and health

    Ever since Dr. Chan sold her practice to Adventist, it's become the worst experience dealing with…read morethis office. They're terrible with phones, voice mails, and overall patient care. Dr. Chan no longer accepts non pregnant patients, so we are stuck with whoever they put us with. Last time I was forced to see Gloria Ho, since it was an emergency and I really needed an order for diagnostic ultrasound. She kept arguing with UCLA staff saying I just needed a screening 6 months later. It took the act of congress to get her to write it out exactly as requested by UCLA staff. Now I need to go back for a 6 month follow up, and literally this office is putting my life at risk by making it difficult to get another order in. Not inly did Gloria Ho send in the WRONG order for screening instead of diagnostic ultrasound, but now I cant get anyone to call me back to correct those order. If you are at risk of cancer, do yourself a favor and go somewhere else. I'm so sorry that Dr. Chan is not an option and that the administrative staff at this office is so terrible now. I've been with Dr. Chan for over 20 years and it was hard to make the decision to go somewhere else. But if she can't see me, and everyone else is so difficult to work with, then I really don't have a choice.

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    Women's Health: Adventist Health Physicians Network
    Women's Health: Adventist Health Physicians Network - On AHGL Campus

    On AHGL Campus

    Women's Health: Adventist Health Physicians Network

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    Shirley Chan, MD - obgyn - Updated May 2026

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