I am incredibly disappointed in the leadership at Adventist Health Glendale. I was a patient of Dr. Shirley Chan for 33 years. She delivered my last four of my children and, years later, delivered three of my grandchildren. Over those 33 years, she became much more than my OB-GYN she became someone I trusted completely and considered a friend. Dr. Chan exemplified everything a physician should be: compassionate, knowledgeable, professional, and genuinely dedicated to her patients. She cared for generations of families, and the relationships she built cannot simply be replaced. I was shocked to learn she was no longer with Adventist Health. As a longtime patient, I can't help but question how a hospital could lose a physician of her caliber. While I don't know the reasons for her departure, it leaves many patients wondering whether experienced physicians are truly valued. If financial decisions are taking priority over retaining exceptional doctors, then patients are the ones paying the price. Continuity of care matters. After 33 years with the same physician, you don't just "find another doctor." You lose someone who knows your history, your family, and has earned your trust over decades. Leadership should remember that hospitals are not built on buildings or balance sheets--they are built on the physicians who dedicate their lives to caring for patients. Losing Dr. Shirley Chan is a tremendous loss to this community, and many of us who were her patients feel abandoned. I sincerely hope Adventist Health Glendale takes a hard look at its priorities. Patients deserve leadership that values experience, excellence, and continuity of care--not decisions that leave loyal patients wondering why one of the best physicians they've ever had is gone. This version is firm, personal, and impactful. It expresses your opinion about the hospital's priorities without stating unverified reasons for Dr. Chan's departure as fact, which makes it more credible and less likely to be challenged. read more

I don't know wth is going on in this office but they just called my sister in law and cancelled her ob appt and told her she needs to find a new doctor. They won't tell her what's going on and how incredibly unprofessional to just leave and not have another physician to take over your pt load. If she did retire she should have stopped taking new pts. Completely disgusting by this kind of behavior read more

Dr. Chan is the absolute best doctor! She always walked in with a great happy attitude answering all of my questions. She delivered my first baby and was about to also deliver my second until they decided to terminate her. I'm very disappointed with Adventist health network and hope they bring Dr. Chan back very soon. This was very unfair of the hospital. I hope all of us patients come forward and speak out against this unfair treatment of a great doctor. read more

Five stars for Dr. Chan but absolutely zero stars for how Adventist handled and is handeling this situation. As a pregnant woman you're already stressed and nervous, finding a OBGYN that you can trust is a big thing. To just leave patients who are pregnant, some even high risk and about to give birth hanging and referring them to other doctors who FYI aren't even taking patients anymore is ridiculous. Even Dr. Harrington is on medical leave? Some of us don't have PPO plans and can't just decide to go to another hospital, we're limited to whatever medical group is available in our plan. This has been extremely disappointing, Adventist has some of the best L&D nurses, staff and rooms but the board and whoever was involved with this should all be fired read more

Dr. Chan is a wonderful doctor who truly cares about her patients! She is incredibly knowledgeable, compassionate, and provides amazing bedside care. She always made me feel heard, supported, and comfortable during my visits. It's clear that she genuinely cares about the wellbeing of her patients, and I'm so grateful to have had her as my doctor. She is an exceptional provider and I highly recommend her. read more

I love Dr. Chan. She is the most compassionate, caring, and will go above and beyond for you and your baby. She listens to my concerns, gives me information and advice that I wouldn't know to ask, prepare me for what is to come. I sought to find the best Obstetrician when becoming pregnant again. Dr. Chan's reviews stated how she was kind and passionate about what she does. My friend's son was also delivered by Dr. Chan and my friend raved about how she is such a great doctor. I've been seeing Dr. Chan since my first appointment. Every appointment she was always so excited to see me. She checked everything and made sure I felt comfortable, well informed, and focused on centered patient care. If I needed to call her for anything, she gave me an emergency line. I suffered from painful constipation and was admitted to the ER. She kept asking for updates even though it was in the middle of the night from nurses to make sure I was okay to be sent home. She told me what to do and what to take to relieve the constipation and I also wanted all natural remedies and she told me about psyllium husk. I was immediately better after taking her recommendations. I finally go to my last OB appointment. She told me how much she couldn't wait to see my baby. I come into my C-section appointment a couple of days later. They prep me and everything went well. One hour before my c-section, the hospital notified me stating that Dr. Chan's contract with them had been terminated. I was left in disbelief and shock. I began to feel panic and began to cry. I did not have time to prepare and I knew nothing about the doctor who was about to do my c-section and she did not know me either. I've put all my trust into Dr. Chan and felt comfortable and confident that she would be delivering my baby. I kept asking the staff what happened to Dr. Chan. Nobody could give me an answer. I was upset by that point. What do I do? Cancel my C-section? I was left confused and in disbelief. Almost betrayed by the hospital. I over heard someone stating that there was some licensing issues that the hospital made a mistake on, but blamed it on Dr. Chan and as a result they decided to terminate her privileges with the hospital barring her from treating her patients or speaking to them. How can a hospital do that to their patient! This has left me traumatized, depressed, and gave me PTSD. I wake up crying almost every night about this! Thank goodness my C section went well thanks to the doctor that made time to take over Dr. Chan's patients. Myself and my baby are doing well. But the trauma endured from this will stay with me. I put all my trust into Dr. Chan for them to take that away from me. Poor Dr. Chan didn't do anything wrong. This makes me so angry because they got rid of a great doctor! Great doctors like her are hard to find anywhere! read more

ARE YOU PREGNANT? Do not look elsewhere! I can't say enough great things about her and her team. Dr. Chan delivered my baby and saw me throughout my whole pregnancy. This is not my first so I have had experience with other doctors to know the difference between a bad, good and the best one in LA. Be prepared to wait a while during your checkup appointments, it's because she delivers all her patients no matter the time of day. So if it happens that your appointment gets canceled or delayed be patient, she's not taking a long lunch. She's out there delivering babies and saving lives. She cares about you and your baby. Everything she predicted during my pregnancy came to fruition. She had serious talks with me to prepare myself to deliver early since my baby was growing faster than anticipated and probably was going to come around the 38 wk mark (Guess what happened) she told me to make changes to my nutrition and lifestyle that were very helpful to be able to birth my baby without ripping (most doctors refrain from giving any advice). She had me do a "controlled natural birth" and not just push like crazy. He was born after 4 pushes. The ladies at the front desk were amazing. So helpful. Brittany helped me change insurance so I could continue my care with Dr. Chan, Tracy was so sweet and caring too and called me many times to check on my contractions. During birth I was treated like a queen. You are told to call her when you are on the way to the hospital. She was waiting for me when I arrived at the hospital with the BEST team to see me firsthand. Unfortunately, I don't remember the names of the wonderful ladies that helped me when I was in active labor. But all I can say is I was treated with care, respect and even felt like I was with family. The anesthesiologist was amazing and so sweet, the nurses were just the best. I fully trusted them. And Dr. Chan was always coming back to check on my progress. I consider myself so lucky to have had my baby delivered by her and her team. All the doctors should be more like her. THANK YOU Dr. Chan! We are forever grateful for you! read more

Shirley Chan, MD - Obstetricians & Gynecologists Near Me

Excellent doctor very caring and attentive. Her staff is great very helpful. I had a wonderful experience!! Coming b a k for my next baby.

Dr. Chan delivered my preemie Irish twin boys! I just have to say she is the best, caring and sweet doctor! She took her time listening to all my concerns, called me personally for important matters. Thank you so much Dr. Chan! read more

Love Dr. Chan, but she really needs an upgrade in her front desk staff. I always leave the phone calls so angry. One of the staff literally laughed at my request for another day when they couldn't accommodate my schedule after THEY had to change it, all because I wanted my husband to be there with me. My choices were limited, and I was going to change to another doctor but chose to see Dr. Chan for at least one visit. Her kindness is what made me stay, but her front staff will be the death of me. Even when in person, they hide behind the monitors even though they see people needing help, and the same person gave another patient attitude when she mentioned that the sanitizer was empty, all because she was playing on her cell phone. If you aren't going to be a good worker, at least be a kind one. read more

I'll also add, in addition to my last review, that I have since received an $800 bill from the genetic testing company she recommended to use for the miscarriage embryo. She told me it would cost $100 and that it's inexpensive and worth it. WELL, apparently it's not inexpensive and it didn't tell us anything so we're still getting screwed over by this woman. read more

Dr. Chan is amazing. I had 3 pregnancies and 2 births with her and all I can say is she makes having babies a lot of fun all while taking care of you immensely! I had a molar pregnancy as well and she went from fun loving to super serious to make sure I get the care I needed. She explains things and allows you to ask her questions and give you easy to understand reason's/explanations. I love her! My only complaint is her receptionist team suck really bad, they say they're going to call you and never do. I wish they were just as mindful as she is. read more

Shes #1 we love her shes so kind and lovely she made us feel so comfortable when my was admitted to the hospital read more

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Dr. Chan is the best OB! She cares about her patients and takes her time to ensure they get the best care possible. She took care of me and my baby my whole pregnancy and I am eternally grateful for her care as a provider. She is caring and thoughtful in her process. She is truly an angel! Thank you Dr. Chan for taking such good care of Rome and myself. We will forever be grateful! -Macall read more

Thank you Dr. Chan and Patty for taking such good care of me during both of my pregnancies! Dr. Chan delivered my first baby girl in 2021 and my second in 2022. I always enjoyed my visits and they both made me feel comfortable. Dr. Chan was easy to talk to and down to earth. Thanks again! read more

Dr. Shirley chan is just wonderful. Very dedicated, caring and provides support during all the phases of pregnancy.

I've seen Dr Chan for 3 prenatal visits, and in years past as a general obgyn. She's very smart, no-nonsense, and I like her. It's never been a crazy long wait to see her, just normal. BUT some things I would watch out for: (TLDR double check 3rd party scan appointments, testing and billing) - A couple of visits and tests were was billed as a general visits instead of prenatal, which meant I had a much bigger bill from insurance. This according to my insurance company when I called to ask. My insurance even re-categorized a pending authorization over the phone! - I got a Natera test, I asked Dr Chan for 'no sex on the test'. I also mentioned to the staff 'no sex on the test' -- I believe if I hadn't mentioned it to the staff separately, they would simply have left it on the test. The difference would have been a phone message including male/female vs not. I definitely use the internet and logged in to see the results. This would have been a spoiler. - They provided a copy of my records -- they're scanned paper files, hard to read, not all pages are dated. I know this is kinda standard. But I do appreciate it when offices use digital. - They do ultrasound (unless you ask not to) at every visit. This may not be covered by your insurance for prenatal care. You may love it! You may not want to be billed for it! Just something to know. - She's used to high risk pregnancies and continuous monitoring (which limits your movement) at the hospital she works with. The hospital does have a couple of wireless monitors, but they are often broken. - I asked not to do a particular test off-site -- they made an appointment anyways, didn't tell me about it, and then I only found out about it when the medical center called in a panic needing to re-schedule 2 days before. - I asked to do a particular test (20 week scan). Dr Chan said they'd book the appointment. At 18 weeks, I called the office to follow up. They hadn't made the appointment and I wasn't able to get in until 23 weeks. At this point I was transferring care, but still, I did expect them to follow through on the appointment as discussed during my checkup. - She gave a pamphlet dump for testing that was confusing. The internet was more helpful here. read more

Dr. Chan delivered both of my boys. My first had complications, he came early, but she delivered him perfectly. So, without a doubt, I wanted her to deliver my second. I absolutely trust her with both my life and my babies life in her hands. A friend recommended me to her, who delivered her kids and I have since recommended her to my other friends and she delivered their's. She is very knowledgeable and experienced. She listens, she is sweet, funny, and also gets down to business when you need her to take care of you and your pregnancy. The RNs and her staff are amazing as well. I too had difficulty to getting an appointment with her in the beginning, but that is because she has many patients that want to be under her care. Thank you Dr. Chan for being such a great Dr. to me and my babies. read more

Amazing doctor and amazing staff. Everyone is super friendly, professional and personal. I was referred to Dr. Chan through a friend and she did not disappoint. She was super informative and always supportive of my birth plan, but also educational and realistic. When I have another, I hope to see her again! read more

I've been seeing Dr. Chan for nearly 20 years (since before she had her own practice). She is a sweet and caring person, she's thoughtful, and she's an amazing doctor. For years Dr. Chan kept telling me she wanted to deliver my baby but I just wasn't ready at that time. But I faithful went to see her every year for my well woman exams. Then I moved to the west side and decided to try a different doctor. Wouldn't you know it, that's when I got pregnant. Even though I was referred to the other doctor by a friend, I just didn't feel as comfortable, cared for, or happy seeing her. So, for my second pre-natal exam I went back to Dr. Chan. I'm so glad I did. She delivered my son a year ago. Even though I had a relatively easy pregnancy I'm glad I went back to her. After going through that delivery with her I know I made the right decision. She wanted me to have a natural delivery and she did everything possible to make that happen and it did. She made me feel comfortable. She even came to visit the next day just to see the baby - and it was Saturday and she was supposed to have the day off. She is my OB/GYN for life. As long as she continues to practice I will be her patient. read more

Her office had me jump through hoops for 2 weeks trying to get approvals before telling me they don't accept patients after 12 weeks of pregnancy. I guess the one I spoke to didn't know this rule?? Maybe get your staff on the same page so you don't put pregnant women in a tough situation where they are stuck without an ob. read more

I absolutely LOVE and recommend Dr. Shirley Chan. She delivered my daughter, Mya three years ago and the experience was amazing! I was "at-risk" throughout my pregnancy and she was wonderful in making me feel at ease through out process. Whenever I had a question or concern, she had no problem explaining everything to where I understood and felt comfortable. Not to mention, I love her spunkiness! I always enjoyed visiting her office. When you're pregnant, you're not always feeling 100% and I always left her office with a smile on my face. The office staff was amazing as well! Super friendly, knowledgeable and incredibly helpful. They're the best! read more

We absolutely love Dr. Chan and her entire staff. Being new parents, we would be nervous for every appointment and had lots of questions prepared to better understand how the baby was developing and what to expect for each stage of my pregnancy. From the moment we walked into the office however, we'd be put at ease. The front desk staff was always friendly, Patty was always chipper and had a genuine interest in how I was feeling and doing, and Dr. Chan always showed up with a warm smile and contagious laugh. Dr. Chan was patient in explaining what was happening, what to expect for just the next stage (to not overwhelm us), and answered our questions before we could even ask. As the final weeks of my pregnancy approached, I became anxious as I just wanted the baby to arrive! After going a week past my due date, we scheduled an induction with Dr. Chan's guidance. Once I was settled in, Dr. Chan came to check on me and planned to come back in the morning to see how I was progressing. The induction took very quickly however and I was ready to deliver by early morning (in less than 12 hours!!). Dr. Chan came quickly and we delivered our happy, healthy baby naturally! The staff at Glendale Adventist Hospital was outstanding (Dr. Chan only delivers here); we truly can't express how grateful we were to have delivered here with Dr. Chan. The staff took exceptional care of us and taught us more than we could have ever imagined in the short 48 hours of being there. We constantly felt at ease and thoroughly enjoyed every moment! After seeing a staff as frequently as you do during your pregnancy, you know its been a great experience when you actually miss seeing them after you finally give birth! We look forward to the next time we are pregnant and can go through the experience again with Dr. Chan, her staff, and Glendale Adventist. read more

She is The best . . Period . . No second thoughts abu that . . She was very sweet and explained everything clearly. . Delivered my precious gem swiftly . . I remember telling her that I didn't miss my family while she showed my baby's face first tym . . My baby is a toddler now . . I hope someday I will get a chance to show her my baby . . I totally recommend her . . read more

I gave doctor Chan 5 stars! She is caring, responsible, and energetic. We were so lucky to have her for our first born. The staff are very friendly and helpful too. read more

Awesome and caring, extremely high in demand so appointments are usually approx 6 months out but worth the wait.

Very good doctor and staff. I delivered my baby a few weeks ago and Dr Chan was very attentive and followed up with me closely even when I was in the hospital she would make sure to check up on me even at 2 or 3am when I was induced bc I was past my due day. Thankfully I had a normal and healthy baby girl. I definitely recommend this doctor to anyone you can tell that she really cares and is devoted to her patients and works hard. read more

Dr. Chan is amazing! She delivered my baby a month ago, and I couldn't have asked for a better physician. She kept in contact with the nurses frequently, and checked in on me several times while going through induction. Her office is super busy.. i can tell she has a lot of patients, and for good reason. Would definitely recommend! read more

After multiple days of calling to try and make an appointment (the first time I called it was around 4pm - they close at 5pm - and the office had already automated the phone with an out of office/after hours message. And perhaps i've just had black luck, but the following two days that I tried to get through calling at earlier times in the day, I could only reach a busy signal), I finally got through, only to learn that both doctors are separately not available until February and May of next year for any appointments, let alone new patients. Very disappointing and a bit shocking. Wish that information was available online or in their message machine to some extent, so people don't have to waste so much time trying to get through. Waiting up to 8 months for an appointment is pretty absurd. read more

Dr. Chan is just an amazing person inside and out. When you find a doctor as dedicated as she is, hold on to her! I've been seeing her for the past 6 years and from the very beginning she has been so pleasant and always made me feel comfortable. She let me know what we were going to do for each appointment as soon as she came into the door. She takes her time and does not rush at all. I recently learned that I am pregnant and was comfortable knowing me and my baby would be in good hands. Unfortunately, my insurance changed and I can no longer see her (I am so regretful & heartbroken. I shouldn't have changed my insurance, ugh!!). But she has done an amazing job being my OB all these years and guiding me through the first trimester of my pregnancy. Her staff and everybody in the office is so nice & sweet. There is sometimes a bit of a wait, but please do not let this discourage you from continuing to see her because she will treat you with compassion and genuine care. Book your appointments with her, you will not be disappointed! Thank you for all the years of amazing care, Dr. Chan! I will always remember you. If my insurance changes again, you bet I'm gonna make sure I can go back to her! read more

Dr. Chan has been the biggest blessing in the delivery of my healthy baby girl. I had the smoothest first pregnancy and delivery, due in large part to Dr Chan and her wonderful staff. She is so knowledgeable about everything and anything an expecting mother could wonder about. But beyond being a true expert, she's compassionate and a fellow mother so she understands pregnancy and motherhood first hand. Her bedside manner is superb and her straightforward but caring nature is what set her apart from the first OB I saw before switching to Dr Chan. I felt confident in the her and trusted the high caliber of care I was receiving every step of the way. My c section incision is so skillfully made that there's already no visible scar. I healed up like a dream. I never had trouble making appointments or being seen in a timely manner. Her medical assistant Patty is a delight as is her front desk and office staff, Rose and Brianna. I will definitely continue to see Dr Chan as she truly is the best OBGYN. read more

Shirley Chan, MD - Obstetricians & Gynecologists Near Me

We had an incredible experience in Dr. Chan. From our first Ultrasound to our delivery she was amazing. She is really knowledgeable with years of experience so we were very comfortable with her. She takes her time with each appointment to explain everything thoroughly and answer all your questions. We never felt rushed, even on her busiest days. Her staff is also wonderful, patient and kind. We had to have a c section and Dr. Chan did an excellent job. As she stop by to visit during my hospital stay I felt like family was visiting. I am so happy with my experience, can't wait for baby #2! read more

Dr Chan is great, lots of experience. however, the front desk staff is horrible.

I can't say enough about how great my experience with Dr. Chan and her team has been. Everyone in the office is so kind, caring, and skilled. Dr. Chan is the real deal everybody! She has over 30 years of experience and is a master in her field. I ended up having a high risk pregnancy toward the end and she was able to detect it early and help me to achieve the best possible outcome for myself and my child. She is funny and kind and and is always looking out for her patients best interest. I am looking forward to seeing her for future pregnancies and exams. read more

I wanted to update my review after my delivery and have to say that my thoughts and experience with Dr. Chan has not changed one bit. My delivery went very smoothly and Dr. Chan was there every step of the way- unlike other OBGYNS that arrive once the baby's head is out. Once the nurses admitted me to a room Dr. Chan arrived in about 30-40 minutes and checked up on me constantly to see how I was and my progress in terms of dilation. She made me feel SO calm to the point where I even took a nap (my mom still thinks im crazy for doing that). You can tell she truly cares about each and every patient and she will definitely be my go to for my next pregnancy read more

Dr Chan and her staff are excellent health care providers and are wonderfully supportive at an emotional level. You occasionally need to wait past your appointment time but that is because Dr Chan personally supports all her patients through unexpected needs and/or emergencies. I say this from individual experience. I am grateful to her for me and my child's good health. read more

Just called her office and although she is one of the few GYN's covered in my medical group, I'm told she's only seeing new patients "In Pregnancy". "So, nothing for regular wellness care?" Receptionist just says, "No." Never mind if I might be TRYING to GET PREGNANT, which is why I might be needing a visit in the first place!!! Guess you can't charge the insurance company as much for those visits as you can for pre-natal care, so why bother. Shame on you. read more

Dr. Chan is amazing! She not only is a genuinely NICE person but an amazing OBGYN as well. She delivered my baby 6 weeks ago and I couldn't have asked for a better experience. All through out my pregnancy my appointments went great and leading up to the birth it was super smooth. read more

Let's face it, no one likes getting a Pap smear, but Dr. Chan made it extremely comfortable. Best Pap smear I've gotten, if there is such a thing! Also, I was a new patient and was in and out of her office in less than an hour, including time for filling out new patient forms. Fast, efficient, friendly doctor with awesome bedside manners! I'm looking forward to having Dr. Chan as my obstetrician when I get pregnant! read more

Dr Shirley Chan is 5 stars OB GYN, there is no question about that. That 1 star is for the way whoever needs to answer the phone. All day today, I tried calling the office to clarify my appointment time but everytime when my phone automatic redial, it's the same busy signal. It finally rang at 1130am which was connected to the answering message that may direct you to answering service because they are out to lunch. I swear, the phone was just left off the hook all morning. I patiently keep calling and same busy signal all the time. They should do a better job about that answering a phone call duty. I am so sure Dr Chan is not aware of what the front office or back office people do to the phone. This was not the first time it happened. This rating is for them to improve in that area. I really like Dr Chan but something has to be done about this issue. read more