Went twice. Both time the donuts were old and stale. The last time the donuts came from the fridge. The is only Shipley's donuts that has ever disappointed me. Avoid this particular store. read more

Love Shipley's. Super fresh. Fast service. Excellent customer service. I've been here several times. Excellent quality. Thank you. Grew up on Shipley donuts. My dad had the travel mug. Easy access. Donuts made just how I remember them or better. read more

Shipley Do-Nuts - Chocolate covered with Walnuts. Lemon filled. Glazed. - Donuts Near Me - Houston, Texas

Your staff was awesome your product was amazing and your prices were excellent At bissonnet st store read more

The donuts are great but they keep changing their prices not sure why but today's my last day going to this location.

This used to be my "go to" Shipley in Houston, but not anymore. The kolache was $1.99, then $2.19, now $2.79 they keep changing their prices. Also it was a free coffee with a Shipley cup. Be aware of the constant price increase!!!! read more

I stopped by to get coffee and a sausage kolache for a breakfast on the go. Kolache was big and tasty, but the pastry was not sweet enough. Coffee was on the weak side, but it was hot enough. Service was quick and friendly. Pricing was appropriate. It was a ok place for a quick breakfast. read more

Shipley Do-Nuts - a cup of coffee in a cup holder - Donuts Near Me - Houston, Texas

Had my first Shipley do-nut and I had to admit, I'm a fan. It's simple perfection at it's finest. No sprinkles, no chocolate, no jelly-filling in the middle. Just sweet, round, fried and glazed perfection. If you're not looking for all the frills, bells and whistles and just simply want a soft, warm, sugary treat, a Shipley do-nut will do the trick. I would have also tried a kolache, as I was told this is a Houston staple. Unfortunately, the wait time for them to be ready was too long. So, I'll have to add this place to my list of stops when I return so I can be sure to get another glazed donut and a kolache. read more

Need to update hours. Drove to their location but found it closed when their stated hours was 24 hours

I have always been a fan of Shipley's Donuts! This donut shop located by the Southwest Freeway near Murphy Road makes donuts the "CRUNCHY" way, which is sooooooo scrumptious!! I don't know exactly what the crunchy stuff is made of, but it is just so yummy! My favorite is the apple-filled, which tastes like a Dutch apple pie, crunchy (strudel-like) on the outside and warm and soft with sweet apple filling inside! I don't often come here to buy donuts though because it is located far from where i live. i usually buy from the Shipley's on Hwy 6 and W. Airport, which is just right around the corner from my neighborhood.....BUT, that Shipley's does not have "crunchy" donuts :'( I would highly recommend the crunchy apple-filled donuts for all of you donut lovers!! read more

Shipley Do-Nuts - Crunchy apple-filled donut - Donuts Near Me - Houston, Texas

See all

They are always very nice. Friday morning, I called them right before 6am and they were very accommodating. I needed 9 dozen donut holes on top of other food items. They had them ready when I got there less than 5 minutes later. Thank you Graciela! read more

Open 24/7. Ladies working there are friendly. Nice variety of donuts. A dozen glazed donuts for ~$8. They also have kolaches, coffee, and hot chocolate. Overall, Shipley's donuts are the best I ever had. Cheap and delicious. read more

Shipley Do-Nuts - Donuts Near Me - Houston, Texas

If you want the worst kolache of your life then this is the store for you!! Every time I I try to get a ham & cheese they are out or if they do have them they look like they were cooked yesterday all dry and split open. The staff can be friendly depending on which employee you get. The area is sketchy af. Not a place for children. Just last week some one was shot and killed yesterday. Go to any other store. https://www.click2houston.com/news/local/2022/10/29/2-injured-in-double-shooting-in-sw-houston-police-say/?outputType=amp read more

Shipley Do-Nuts - cars parked in a parking lot - Donuts Near Me - Houston, Texas

The worst service cashiers have a bad attitude and they rush you to pay.they need to hire someone with good attitude

everytime I come here,no fresh donuts, always missing something like where are tha blue sprinkles donuts? one time I walked in the store a fly touched on almost every donut ,even after the aggravated no greeter,depressing owner of Middleastern accent walked in without a smile to reboot the cash machines reported , both owner and service clerk saw but never apologized about the fly nor did they took the time to get rid of the bug leaving parasites,bacterias not to mention laying eggs on those donuts. This place is very unsanitized and cares less of having integrity to serve clean donuts ,you really don't have an idea what they are putting inside of those doughs. First time going early at 8:20am not even one single donut was fresh . The best thing Shipley's famous for are donout holes;thus, were actually old from previous days, literally I mean who knows it tasted like 2 to 3 days old.. stear clear and skip over to a papa own donut shop bc I know the owner doesn't seem to care to deliver quality service, he probably just wants to collect your money and go!! read more

Shipley Do-Nuts - very cold donut holes at 8am and ok hot cocoa no quality here! - Donuts Near Me - Houston, Texas

Worst Shipley's ever. Glazed donuts were cold and kolaches were thrown together. After leaving the drive through and coming in about the cold donuts, the lady who just took my order all of sudden couldn't speak English when I came in. The manager was unapologetic about the donuts and stated they don't have a microwave and they stop making fresh donuts after 11a.m. That made 0 sense but 0/10. Please keep driving read more

I just called to make a large order for tomorrow morning's business meeting. Before I could start I was told the manager is not there. There is no one here to take your order. What a genius. read more

Worst shipleys experience ever. Assumed at 5:50am on a highway location fresh donuts would be given, was instead given soggy COLD clearly old donuts probably from night before. As if that wasn't traumatic enough if you're a fan of shipleys glazed I then was treated to finding a piece of plastic in my kolache. Believe the negative reviews go somewhere else. read more

Shipley Do-Nuts - Piece of plastic in kolache - Donuts Near Me - Houston, Texas

So I stopped by Shipleys on my way home from work this morning at roughly 3:30 AM and I noticed that they were open so I went to the drive-through and told the gentleman in the drive-through I wanted two glazed donuts and he responded "we don't have any glazed donuts" so I asked what do you have and he responded "we don't have any donuts which I thought was odd because a donut shop that's open that has no donuts probably shouldn't be open so I exited the drive thru and looked back inside through the front door only to see countless trays of donuts of all varieties that he said he did not have. He did not have anything to sell me yet he had roughly 20+ trays of donuts that he could've sold. I don't know why he would lie and say he didn't have something when he clearly did or why he chose not to sell me anything but instead of calling him on it I choose to spend my money elsewhere. read more

I ordered 2 sausage cheese and jalapeño kolaches. They looked burnt and tasted like they came out the microwave. I wouldn't come back to this location. Seating area was kinda dirty as well... read more

Shipley Do-Nuts - Donuts Near Me - Houston, Texas

See all

Antonio the manager lost his noodles the way he spoke to me when I was trying to ask him about why his workers weren't helping anybody inside, but all the drive thru people. There is no reason for a manager to curse at a customer when you're talking to them with no sort of tone. He said "I'm fucking short staffed" sir who are you talking to? Okay well then why were you in the back hanging out and not helping until I said something. You have four ladies with the bakers just standing there. Antonio is a horrible manager and should manage a place using words like "fuck and damn" with customers read more

2 automatic stars for being a donut shop, obviously. -3 stars for location, service and cleanliness. I'll do the math for you, it's a failing grade. Beware, this is NOT a 24 hour shop... Pulled up at 9:55 pm, smiled at the lady, looking forward to a late night snack and she legit stared at me and pointed for me to leave through a window with a sign that was flashing, "OPEN*OPEN*OPEN". Mediocre donuts most of the time, but a good price. What can I say? It's a shop after all, not a French Bakery. read more

This review is long overdue. On April 19, 2018, I purchased doughnuts at this location. After walking into the establishment, I noticed an female employee sitting down near the drive-thru window talking on her cell phone. After noticing me, she continued her conversation for approximately a minute then walked over to the counter to assist me. I don't remember if she greeted me or not. I noticed that she did not wash her hands prior to taking my order. I politely asked her to wash her hands before handling my food. She stated that she wasn't going to touch the doughnuts with her hands and she pointed to the tissue paper that she was going to use. I told her that our cell phones carry a lot of germs and I requested that she wash her hands. She rolled her eyes and walked toward the back. Honestly, I should have left without making a purchase. Instead, I watched her and made a mental note that I did not hear running water. She returned to the counter with hand sanitizer (she used it), then she put on gloves and proceeded to get the doughnuts that I wanted. She gave me my total and I handed her my card. Instead of placing my card in my hand (my hand was extended) after she swiped it, she placed it on the counter. She hurriedly walked off to get back to her phone. I asked for her name and she said, "Maria" without coming back to the counter. I asked for her manager's name and she said, "There are a lot of managers". I informed her that her attitude was unnecessary and stated that I wanted her manager's name because she was rude. Also, I explained to her that handling food without clean hands is unsanitary. She ignored me. After repeatedly asking her for the manager's name, she spat out "Juan!" I walked out on Maria and her horrible attitude. I will never patronize this establishment again because the employees are a reflection of the owner/franchisee. NOTE: I was able to recall the incident exactly in the manner that it happened because I typed a note in my iPhone immediately after I got in my car. read more

Shipley's is THE place for donuts in Houston. It's been that way for years, and probably always will be. I realllly like early mornings when the donuts are still hot, and the glaze is almost running off the donut and down your hand... Man that's some good stuff. They have multiple types of donuts, and since we have these often at the office, I've never heard one bad thing about ANYTHING from here. The kolaches are great. Jalapeno and cheese? Even better. Have one and a chocolate milk. You'll thank me. Parking is tight here, and they're usually busy, but quick in the mornings. Oh, and this place has a drive through. But don't be that person that blocks the entire driveway because you don't want to get out of your car. read more

Shipley's is THE place to get donuts in Houston. This particular location is quite convenient, as it's right off the freeway, so you can get your sugar high and be back on your way. I'm a boring donut eater- I hardly venture away from chocolate iced donuts, but they are fresh and yummy and satisfy my random cravings. There's a good amount to choose from here- iced/glazed/filled donuts in a variety of flavors, kolaches, rolls, milk, juice, coffee... Mornings are super packed, but I've never had an issue with rude servers as per other reviewers. Sure, they're in a hurry- but who can blame them with the constant traffic in and out? There is a drive-thru, which is more of a nuisance than anything else since it's so narrow and tiny; just park your car and walk in. read more

Terrible service .. all I did was speak up to the girl at the drive through window and she was said " well I couldn't hear you " me being confused responded " I didn't say anything?" She's like well you don't have to scream ... I said well I didn't I spoke up so u could hear me obviously because you couldn't hear me. And she rolled her eyes and walked away and talked about me with her employee s and came back and still had to ask me what I ordered because she forgot.... Idk how long she's been working there but I've been going to this location for a long time and I have yet to see her. But she was awful. I was so appalled by the way she acted for no reason. I can't believe anyone would hire someone with such a bad attitude and someone who didn't put the customer first she taught me about what I said and she just kept telling me no I was screaming .... Wish I could give no stars read more

They have roaches. I'm glad the lady at the counter moved as slow as she did cause I would have missed it. Donuts are out in the open. Imagine the roaches crawling all up on them. YUCK. I will be reporting. read more

I'm surprised at the lackluster rating this place gets. This is the closest location to my parents home and I've practically grown up on the donuts from this location. It's always fresh, everyday even if you miss the morning rush. It's open 24 hours, so I can get my fix at any time. Sure, as the day go goes on you run the risk of getting not so fresh items. I can deal with that. If you're lucky enough, you'll have a very attentive person behind the counter who will warm up the donuts for you late in the evening. I dare you to find another Shipley location that serves cinnamon twists as large as the ones you can buy from here. My favorite location! read more

My family from Tampa loved the hot glazed doughnuts. I am always happy to have fresh hot doughnuts from Shipleys.

Meh. My experience with this location was just average. Nothing tasted fresh. I've had better from 7-11.

This is one of the better Shipley locations. You obviously aren't supposed to go to a donut shop when they aren't busy. Don't you people know anything? If you don't love Shipley Donuts, you're trash. read more

This is probably the best customer service Shipley Do-Nuts ever! Always fast & accurate and of course delicious!

Why do these donut companies think they have to make 200% profit? The good donuts are around 1dollar and you buy 6 and your in over $5.00. The Latinas that work there are not very glad to see you either. Tired of these guys bullying the market. Luckily i only eat these on rare occasion now. read more

Terrible customer service. I would say train your employees, but it seems you guys have the worst employee running this place. (Lady who is incapable of a warm hello, thank you, or smile. Death stare) Hire someone who can lead by example. I think you have a turn around of employees because of her. Earlier today, my card was declined at the drive through window. (Didn't check my account before I left, needed to transfer funds. Anyways, I had cash.) So, card is declined and the lady comes to the window and is telling me there is no money on the card. So, I try to hand her the cash and there is a commotion at the register. Lady death stare is berating the window employee for something, and employee again turns to me and says you have no money... I was like ok. Try to hand her cash and she again, still holding my card says, "you have no money." I take my card and hand her the cash and there is still conversation happening at the register. I am confused at this point because, I have now paid for the items in cash, but nobody is handing me my items. The employee, again, turns to tell me that lady death stare needs to refund money because a partial amount was withdrawn because I have no money. At this point, I was done being told, "I have no money," which I know is a language barrier thing, but after hearing it so many times, I said, "I don't know what you're talking about, which is why I just paid you cash, can you just give me my food?" (I truly had no idea that there were not any funds on the card. Regardless, it wasn't like I argued with her about it at any point) Lady death stare then proceeds to again, berate her employee and me by waving her hands as if to shoo me away. Someone finally gives me my food and I drive away. All of this because a card was declined? If there was another location somewhere reasonably close, I would never come back to this place. I have read some other reviews and yes, their food quality has definitely declined. Burned kolaches, cold kolaches, poor packaging. The other day I had an employee put a donut without a wrapper, on top of another donut, which caused the icing to come off. I feel bad for the women and men that work for lady death stare. read more

The lady is a jerk. Worst employee a company could have. Multiple experience with the same employee. Bad attitude. No smile. Wouldn't prefer going there read more

I often go into this establishment but this morning I was disappointed. It's 5:40 in the morning and I walk in and there was only 1 cashier who was having a lengthy conversation with two women while 4 customers waiting for service. As I waited I noticed two women in the back loading donuts onto a tray to display. One of the women was not wearing gloves as she held donuts between her fingers. As I continued to wait I ask the drive-thru cashier if she could get someone to help us at the front. She completely ignored me. Two people left the store without being serviced. As I continued to watch the only cashier discuss with the two women she had been servicing about who they knew and who did hair. When the one gentleman finally made it to the register he was spoken to rudely about needing change or he would not receive change back and the sign was on the door. This is the worst service this morning I have ever received. People are on the way to work and clearly, they were not worried about losing money because they lost two customers. read more

Quite place to chill and get some work done. And it's 24hrs! Because I need 24 hour fitness and 24 hours of Do-nuts!

Confused on how a donut shop doesn't have a microwave? THEIR CUSTOMER SERVICE IS TRASH HERE. Extremely rude go somewhere else.

This location is clean, the staff is friendly, and the food is good. I come here regularly for some morning kolaches and have never had a problem. What else is there to say? Good job all around. read more

Donuts are always good. Went at 1am in the morning since the drive-thru is open 24/7...nice quick service.

Shipley's Donuts are delicious but the service at the shop on the 11285 Southwest Fwy Freeway near West Bellfort is appalling. The cashiers are surly and rude toward customers. Today, the shop was not busy, despite my friendly gestures, the woman who "helped" us showed deliberate hostility and impatience when I quickly consulted my daughter on her preferences for a dozen donuts. Good thing there are plenty of locations in Houston. The owner of this location should know that the economy isn't what it used to be and donuts are not the most essential purchase. Additionally, January and February is the time when new year's resolutions are still in full swing - people still want to give up on decadent foods. Often, the decision to give in to this small indulgence or stick to that new year's resolution hinges on the quality of the experience. read more