Craving donuts and heard good things about this place. I'm going to be honest, I wasn't impressed. Donuts were pretty average nothing special. I had a maple bar which is one of my favorites. What I wasn't expecting was crème inside of the donut. I don't care for that. The cashier wasn't friendly and seemed a bit rushed. Not sure if she was about to close. Not a fan! read more

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I signed up for the Shipley Do-Nuts app to earn points and rewards because I regularly purchase donuts for Fun Runs and other events. I've always enjoyed Shipley's products and preferred supporting the business, but my recent experiences have been extremely disappointing. When I placed an online order for the Shipleys at 10918 Wurzbach Road, I accidentally submitted it before realizing the app had automatically added a tip. I prefer tipping in person so I know the employees actually receive it. When I asked the employees at the store about refunding the tip, I was told, "You have to go to Shipley's." I was literally standing inside the Shipley's store when the employee said this. I was also told that employees never receive tips left through the app. I contacted Shipley's corporate office and left a voicemail but never received a return call. The following day, I returned to the store, and after the employee contacted the manager, the tip was finally refunded so I could tip the employees directly. The amount wasn't the issue, the runaround was. Then I received a reward for a free half-dozen glazed donuts through the app. I decided to stop in before my fun run on Saturday. I planned to not only pick up the free 1/2 dozen, but more donuts for the volunteer fun run employees. When I attempted to redeem it at the Wurzbach location, I was again told by the same employees at the sh, "You have to go to Shipley's." Once again, I explained that I was standing inside a Shipley's store. I was then told, "We don't do that here." What is the point of having a rewards program if Shipley's locations do not honor the rewards and coupons issued through the app? Customers should not have to argue over promotions that your company offers. Between the confusing app, the lack of support by corporate, the inability to easily correct an online order issue, and a store refusing to honor company-issued rewards, I am left very disappointed. There are plenty of other options available, and as much as I, the Fun Runners, and our crew have enjoyed Shipley's donuts over the years, I will be taking my business elsewhere read more

Shipley Do-Nuts - Shipley Donuts - Donuts Near Me - San Antonio, Texas

I've gone here twice at 6:30 am. The first time I was trying to use my half dozen reward. The lady said she can't do it the machine she doesn't know , cash only luckily I had the exact change. That was about two weeks ago. Tried again today same lady. Two people walked in and she yells cash only machines don't work and everyone left. Not a fan of read more

Great service....clean place....good food Will return again....kid loved it....thanks for everything read more

Very kind and patient with the customers. Going to have to swing by for the office donuts more often. Favorite Shipleys in town.

Always great food great service At this location and close to the medical center. Highly recommend! read more

Great customer service! the bacon egg and cheese Kolaches and donuts were great! These donuts taste great! Not overly sweet. They also have great Vanilla Frappes and iced Coffees read more

The place is very nice with warm, fresh, donuts. What more can I say other than get in here and get some these donuts!

We love the donuts and kolaches at Shipley's and have been going to the location at Wurzbach for years since we live in nearby Whispering Oaks. We were thoroughly disappointed by there service this past Sunday. Their clerks were incredibly rude. It was about 8:30 am and they couldn't even say anything as customers would walk up and order. It was about 8:30 in the morning and many customers were flowing in and out. I heard several customers say hello or good morning to the clerks to which none of them could answer anything back. As a matter of fact, they didn't even ask us what we wanted. When we walked up to the counter the girl didn't say anything to us after we acknowledged her, so we just told her our order, paid, thanked her and she still never said a word to us. We were not the only ones that this happened to. Hopefully it was just a one-day thing but still when I saw it happen to multiple customers it was very disappointing. read more

All 3 of the kolaches we ordered were skimpy and cold ): and they gave me the wrong coffee.. the only thing we enjoyed were the donuts after putting them in the microwave for a bit. Kinda disappointed I also paid extra money for a large OJ just to receive a small bottle... (We ordered through Uber Eats) read more

Best Apple fritters on the face of the planet! The chocolate covered glazed aren't too bad either. Go get some!

Rachel was super sweet!!! Doughnuts were delicious

I don't really know what I was expecting. I kind of thought the donuts here would be out of the world amazing and I have to say, I was a little disappointed. They were ok, just ok. I tried the sugar twist, cinnamon roll with maple glaze and the raspberry filled. Just a regular old donut. Enough said. read more

Shipley Do-Nuts - Donuts Near Me - San Antonio, Texas

This was my first time trying Shipley's donuts as I couldn't resist stopping by, on my way out and on my way home. Yes I came here 2 times in one day. I tried the apple friter, sugar donut, and cinnamon sugar donuts and I'd have to say the donut craving I did not know I had, was fulfilled. The apple fritter was angel soft with a chewy outer layer and fritter gooey yumminess hidden inside. I took the sugar donuts to-go and ate it for breakfast the following morning (microwaved for 15 seconds) Tasted just as good as the fritter if not better. I commend Shipleys for creating donuts with warm flavorful taste, fresh quality, and no room for disappointment. Note i do not want to discredit the one star review below me, but I did not experience the aged donut quality as the reviewer mentioned. Perhaps the reviewer purchased donuts right before closing? The apple fritter was still warm when I bought it. I suggest those who receive cold donuts to utilize the microwave inside the shop. read more

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I've been coming to this place since it opened over 25 years ago and while there are occasional fluctuations in service and the way particular donuts are presented, it has been consistent, good and fresh. To me, the smaller inconsistencies one could complain about are negligible when you are considering a place that has been around so long and has truly stood the tests of time. I love the counter staff. They handle a busy shop with speed and efficiency and still manage to be gracious and polite to childish customers who decide to be rude because they have to wait a few minutes for the glaze on the donuts to dry (True Story, sad I know...) read more

Shipley Do-Nuts - The boys approve!!!! - Donuts Near Me - San Antonio, Texas

This is the location that introduced me to kolaches. Love those light little things with loots of mustard and relish. The new owners that came in last year are awesome. They'll accommodate just about any special doughnut idea. Was able to surprise my girlfriend at work with a box of doughnuts that wrote out "my love", packed with doughnut holes and heart doughnuts. Went over well c: read more

First time here because I didn't want to try my normal authentic Mexican pastries but have to say these doughnuts are delicious. Really good and soft. WOW. I was very happy with the service too. Great staff. read more

Shipley's satisfies my sweet tooth, donuts here are made daily, the employees are super friendly. When hot plain glaze is available, they make sure to get that to me over ones that have been cooling off. What more can I say? It makes my day when I stop here in the morning read more

Plenty of assorted donuts. The Devils food was very good. The young girl was very sweet and offered me a larger bag for my tacos I purchased next door. They had 2 different sized honey buns. The also have coffee and fountain drinks. read more

Shipley Do-Nuts - Corner of Vance Jackson and Wurzbach - Donuts Near Me - San Antonio, Texas

I have put a lot of thought into this review. The service is horrible, really horrible, at this location but has no bearing on my star rating. The kolaches are so awful,It is like an oscar myer wiener stuck in a bland piece of bread, and the donuts are just as bad. There is zero effort put into the product. I don't give negative reviews lightly so please take heed. I want to shop local so I will find another local donut shop when I am in need of a fix. . read more

To put it simply, I can't get enough of this place. I'm a simple glazed doughnut kind of guy usually, but the wide variety of options ensures everyone in my family has what they want. The fact that they have kolaches solidifies this as our go to breakfast spot when we don't want breakfast tacos. My only detraction is when we got the chocolate glazed doughnuts, the glaze ran off in the box because they are stacked vertically. The first one was tasty, but coming back to the box to realize the chocolate glaze isn't on the doughnut anymore but rather at the bottom of the box was a bummer. Other than that I've been really pleased with our local doughnut (and kolaches) shop read more

I've never tried a Shipley donut before and came in to the experience totally open but walked away from it totally disappointed. I don't know if this specific franchise is any indication of the whole, but I ordered a box of a dozen donuts of my choice. Despite having a large variety of donuts to choose from (rolls, claws, and twists), I was told by the disinterested employee I could "only choose the round donuts" "(the donut I wanted) won't fit in the box"...whatever that means. I have an idea...give me what I want since I'm paying?! When I got home I ate my first Shipley donut and was disappointed, to put it mildly. The donuts were terrible--day old grocery store kind if terrible. I will NEVER go back. read more

Shipley Do-Nuts - My donut...where it belongs - Donuts Near Me - San Antonio, Texas

I had never been to this one before and I started my order and couldn't remember the name of one of the donuts that I had got before at HEB. so the young lady in front of me was trying to help me remember the name of it , in front of everyone the older lady in front of me in Spanish, told the young lady helping me, so tell her that we're not HEB she gets what's here! thinking that I didn't speak SPANISH and so i nicely replied back to her in Spanish, that is very rude for her to assume based off my skin color that I didn't understand what she was saying, second of all our it was none of her business to butt into our conversation if I needed her assistance I would have said so, she never looked back at me nor did she ever say anything. now the donuts that I did wind up buying they were stale all 4 of them! the coffee that I got was actually tasted old and I will never go back there again. The young lady that helped me was very sweet and kind and she made up for the fact that the old lady was rude disrespectful , racist and condescending . I can say in this day and age I can't imagine how anyone can just assume anything I am fair-skinned however I am also 1\2 Hispanic 1\2 white but chose to be fluent in Spanish. This woman on a early Sunday morning chose to hit this subject !!!!lol wrong read more

I know that I am going to catch some flack for this review. Even though this is a donut shop the real stars are the kolaches. After all Shipley's come from Houston and Kolaches are king in Houston. They do donuts okay but my favorite is the ham and cheese kolache. It is like the czech version of the breakfast taco. When I am in the mood for something different than a taco for breakfast I make my way over to get me their kolaches. I just love them when they are fresh and hot and the melted cheese runs out of the end. Man I am getting hungry. I guess I know what I am having for breakfast tomorrow! read more

I tasted so much dough it made my stomach hurt. The icing is light that it's transparent over the doughnut. Will not be coming back here again. read more

Shipley Do-Nuts - Donuts Near Me - San Antonio, Texas

This place is awesome! Even at 5pm, right before they close, the donuts are still nice, soft, and fresh. Since it was our first time, the lady helping us gave us free donuts. If that isn't considered bonus points then I don't know what is! Will definitely keep coming back! read more

Why does the dough taste different then all the other Shipley ? This one is maybe wheat bread??? Weird. read more

Shipley Do-Nuts - Donuts Near Me - San Antonio, Texas

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This was not my 1st time in a Shipley's, only the 1st time to this location. I don't think I will be back to this one at least. I arrived at 11am (slept in a bit) only to find all chairs put up as if they were closed??? I looked at the hrs to find them open all day??? The staff was not very interested in taking my order or that I was there, she asked what I wanted and before I could finish she walked off to grab the items. I was the only one there at the time no dive thru traffic so they weren't crazy busy. I had to then give her the rest of my order each time she fetched the items very awkward especially when service and friendliness lack.. Food wasn't memorable, but Oh well will think twice next time, before I decide to take my 3 year old son out for breakfast. I think I just got a bad apple perhaps, thanks for at least pulling down the chairs so we could sit young lady that seemed to be on her way out. read more

i am never going here again 2 weeks in a row they closed before 2:00 pm on the weekend today it was closed at 1:45 and the lady inside said the owner told her to close early they can close for good for all i care there were other customers turned away also not the way to run a neighborhood business read more