Fresh donuts, yummy kolaches. The service is awesome and they always serve you with a smile! Keep up the great work!

I love this place, always good, always fast. I could eat here every morning, but my waistline wouldn't like it. Drive-thru convience too.

Very pleased with my experience at this Shipley's location! I walked in and was instantly greeted by David. He was efficient, attentive, funny and completely made my morning. I also admire that the owner supports our troops, local police officers and first responders. read more

This is a cool little doughnut shop in north Austin - the perfect place for you to unleash your inner Homer Simpson. The doughnuts and coffee were really good and the service was friendly and engaging. Try the glazed doughnuts! read more

Great fresh donuts and super hot good coffee!

These donuts are super fresh and super awesome. The service was fast and friendly. I highly recommend giving them a try, I guarantee that you'll be hooked. read more

I almost fainted when I saw the price of a dozen donuts ($8) being from Houston and not purchasing donuts in a while was a huge shock. The manager (Thomas) saw the sadness on my face and immediately offered me a great discount. He's from the Houston area as well and could relate. Although I spent $8 overall, I received more than a dozen of donuts. There were other items I purchased as well. If you're looking for a great welcoming donut environment, this is the place to be. Thank Thomas again for a great experience. read more

This particular location has the most enthusiastic employees, who seem thrilled to serve you up a warm, melt in your mouth donut. Never disappointed, you will always walk away satisfied, with a smile on your face and goodness in your tummy! Freshness you can count on and great taste, in every bite. Unlike a larger donut chain, there is just the right amount of glaze, not too overly sweet. read more

Amazing when they are hot!!!! A Saturday tradition and these glazed donuts are wayyyy better than any others I have ever tried!

The best donuts we have found in Austin. I like them because they taste great and are not greasy.

Ok guys, I have been back 3 times before I updated this review today. After this morning, I just could not wait any longer. The kolaches were so good and the cheese was so hot and melting, I ate them sitting in traffic on 183. Keep up the good work guys. Love that you took my feedback as constructive criticism and not just another complaint!!! read more

I love this place to death! From the kolaches, fresh donuts, and hot coffee everything is consistent and quick. The service staff is always friendly and smiling. Imagine that, people actually enjoying to be at work, or the manager has done a good job of training. If you haven't tried this place you are missing out. Keep up the good work. read more

Best kolaches in town. Always fast. Always friendly. Huge team that works hard at the earliest hours of the day. Will not be disappointed!

Came here this morning with family to have breakfast for Mother's Day. Man were they bizzzzeee. Some lady ordered 24 dozen donuts! People were constantly coming in. The donuts are always fresh here. I deduct a star because I wanted to open a donut shop in this area a long time before they open. They beat me to it! J/K read more

Never been disappointed by this Shipley's location! Wonderful Kolaches. My husband LOVES their Maple Glazed Donuts. The service is always spectacular! Never a wait and the drive thru is SO convenient. I recommend them to anyone. read more

They always have fast, friendly service at the drive-thru window. This location is very convenient for early morning visits. My only complaint is the donuts themselves. They tend to be very sweet and unsatisfying. It feels like there is just a bunch of processed sugar thrown into the icing instead of things that will actually make it taste good. The kiddo loves the overly sweet, so can't complain too much. read more

I had their kaloches. The dog tasted fine. The bread was soft and fluffy but tasted a bit cheap. Hard to describe but low density and low flavor. Like the HEB bake yourself bread in a can buy cheaper. I much prefer the KC donut in South Austin. read more

Best time to go is right when they open! So fresh !! I'm enjoying the donuts and kolaches now ! Very nice staff

These donuts are always fresh and one of our favorite weekend treats. What we love is the donuts are vegetarian. My only complaint is the frosting is a bit too sweet for my taste...yet the family loves donut, frosting and all...so maybe it is just a taste preference thing. Highly recommend these donuts and this location! I love the plain-ol' glazed. read more

I came by this morning for my weekly Saturday morning kolache + glazed donuts and I just had throw a little love to the guy who helped me out at the drive thru window! [It was about 10:20 am, bald gentleman in a red shirt.] Although yall were crazy busy, you were funny & helpful. You certainly started my Saturday off with a smile! Great customer service!!! read more

If you're looking for the best donuts in Austin, this is your place. We're regulars and give the W. Parmer location top marks for excellent customer service too. The drive thru is usually a pretty long lineup in the early morning but it moves smoothly. The kolaches are good too (i prefer the ham & cheese) but not over the top special. Bottom line: this is THE place for donuts. Excellent! read more

Romney bought Krispy Kreme, the other major doughnut chain is evil to their employees- and this place is amazingly delicious! We stopped by at 5 am when I was in labor to pick up a box of doughnuts for the delivery nurses and they loved them! read more

How can you go wrong with donuts?! Love Shipley's. This suburban location can't compete with the Ella location in Houston (one of the originals with the old sign, old building, always open, etc.) but it works in a pinch! read more

I come here regularly and it's the same experience very time. They are fast and friendly and everything tastes amazing. Who ever runs this place sure knows what they are doing! read more

I've always been a huge Shipley's fan but this was by far my worst Shipley's experience. Treated rudely by the staff including the manager. Will absolutely be 'TAKING MY BUSINESS ELSEWHERE'! Good riddance! read more

I like donuts and Shipley's, is one of the best donut places ever to exist! It's delicious nutritious and cheap. It's family place, and a home to some people. Dogs are aloud, cats are aloud. PEOPLE are aloud, and I'm aloud which is very important. We all need to thank shop Shipley's for their amazing contribution to society! I thank Shipley's for their kindness and for letting me in to their home! Thank you. read more

Love the fresh donuts and service is always with a smile I wish the would get one in Cedar Park. Such a good way to start your day! I love the chocolate frosted yumm great job I will definitely bring my business back! read more

Hey Brandon! Nice response below to the guy looking for donuts at 11am! Keep up the good work and know we appreciate that you get up at 2 am to make donuts for us! From a long time Shipley's fan (from Houston) so happy to have found your store! read more

Let me be clear and say that Shipley's donuts have always been my favorite and the donuts here are good. However, I was here today and treated rudely by some of the employees. I ordered boudin kolaches and was given plain ones instead. Perhaps I don't pronounce "boudin" correctly, but I know that it didn't sound like the word "plain". I said it 3 separate times. They still could not seem to grasp that I wasn't ordering plain. One of the employees who was not even present when I ordered, told me that I had ordered plain kolaches and was in disbelief that I ordered boudin. Why am I so upset about this? Because I'm fairly certain they assumed I ordered plain because of my ethnicity and also wrongly assumed that I don't eat meat. Someone else, whom I assume was the manager appeared to collect the extra money I owed without an apology or even an acknowledgement of the mistake on their part. To his credit, the original person who took my order did apologize. I tried to be certain it wasn't confusion because he couldn't hear me well. He said "No, I could hear you. I'm sorry" Before posting this, I tried to call the store and speak with the manager directly. I heard him rudely tell the employee "I'm busy. I don't talk to anyone on the phone. You explain that to her" and was then told by the employee that there was no manager available to speak to me and asked if I'd like to call back. No, I don't think I would. I am unlikely to ever go back to this Shipley's which is a shame. From the tone of the manager's voice that I heard in the background, I'm sure he won't care and it won't hurt his business at all, but I just want others to be aware of this. read more

I wanted send my sincere hope that the older gentleman manning the drive through window today gets his nap or a hug. Maybe he got up too early to make the donuts? I was pretty much told I don't know the technical difference between a donut and a pastry for the purpose of ordering. He's right. I don't. Before my education begins, he interrupts my initial order and asks if I want a customized order of six donuts as he is being impatient...I think "sure" even though I'm going to order five, but I'll add an extra. I like donuts. He immediately begins to incorrectly relay my order to some fearful looking poor soul. So, I ask him to please change it to what we started with. I get to cinnamon twists and it appears that I had made the deadliest of bakery faux pas. Cinnamon twists are not donuts apparently. OK....still happy to pay either way but clearly I have poked the bear(claw). As I wrap my order up, I hear him grumble...."I can't teach the whole world the difference between donuts and pastries". Now I know and it will never happen again. Thank you, sir. I can only hope that when my blood sugar crashes from eating too many delicious donuts I can be this caring and informative. read more

This will be the last time I go to the Shipleys near Davis Springs. They have royally messed our orders multiple times. I finally had enough and called the store. I believe the manager or owner Brandon is who I spoke with. He is incredibly rude and this is not the first time he has been rude. Other employees at the store are nice. read more

Yuck. Got three donuts... cinnamon roll, glazed cake and maple iced. All the frosting on the maple iced stuck to the wax sheet, so my son had to lick it off. Glazed cake tasted like old oil and the cinnamon roll was ghastly... normally there's a mixture of cinnamon/sugar on the interior of a cinnamon roll... they just use pure cinnamon. Pure bitter, burny cinnamon. I spit it out it was so gross. Doughnuts aren't that hard to screw up, but they manage. read more

In response to the manager's reply, I did not visit the store near closing time. They were open for another two hours. It is not unreasonable to expect a decent selection at that time. Secondly, the donuts that were left were VERY stale. My girlfriend could not chew the cake donuts because they were so stale and hard. If the manager accuses all negative reviewers of "working for competitors" it is clear they do not care to listen to complaints or improve their service. read more

Horrible experience. Got assorted varieties, 2 boxes of 24 doughnuts to office on 2 of December 2014. The doughnuts were not fresh alt all,they were hard doughnuts sitting in the shelve for a while. Close t 1 dollar a doughnut, This was a not only expensive, the bad stale taste of the doughnut I ate, with coconut sprinkled on top still linger in my mouth. I will never buy doughnuts here again. My office colleagues still remind me how bad these doughnuts were. read more

I was just reading Shane's review from Feb 14 and I realized I must have had that guy too! My husband and I went inside and were given the eye-rolling and attitude by a man who kept informing us we didn't know the difference between donuts and pastries. I don't care what you want to call them. Just put the items we ask for in the box or bag or whatever you want! The products we collected were all good and we do plan to go back but we haven't been back for more than a month because of the spanking we got AS FIRST TIME CUSTOMERS. I'm afraid we did not get a pamphlet or any kind of material to study for our next visit. I think we were mostly surprised by the remarks because when we go to Round Rock Donuts we order all kinds of things in odd numbers and they just tell us how much and say thank you. See you soon Grumpy Man! read more

Just a note: the kolaches freeze very well! I defrosted them in the microwave for a few minutes, and then finished them off in the oven. Delicious! So now you know. read more

I will tell you this place has got there stuff together. The food is great and handed to you with a efficient and friendly staff. I often stop there (2 to 3 times a week) in the morning when dropping my kid at school and they are very consistent. The kolaches are the best I have had in the area, keep it up guys! read more

Ok, my last review for today. After Fantasy Cakes and AAA Alterations this is the last local shop I have an opinion about. And just like Fantasy Cakes, this place has stuff that is just ..... Their Apple Fritters are ....uhohmy... delicious. Every now and then on the early drive to work Shipley's is already open with yum and fresh apple fritters and bear claws. Nothing else to say but try! read more

I am giving a bad review only because the really rude guy, whom I believe might of been owner or manager, gave my family extremely terrible costumer service. We visit here often, especially on Sundays, and the kids who normally work there are awesome but at our last visit this guy rudely says "we're closing, I've been here since early this morning and I gotta get home for football". The sign on the door clearly said closing 2pm and we still had like more than an hour until then. We were planning on eating there and my kids didn't know the situation and sat at a table. This rude guy gives and ugly look and scuffs and says "you weren't planning on eating here?" Knowing what he meant by that we ordered and left.. Because of this guy, who needs to learn manners and proper costumer service, I don't think I want to go back. read more

This is BY FAR the best donut shop in Cedar Park. We've recently moved from the area but this morning drove in just for these donuts. I don't know what they do differently. We've tried numerous donut shops around us, some were even Shipleys and they still didn't compare. When we lived in C.P. we came in every Sunday. Donuts were always fresh and the people were friendly and fast. This almost feels like a mom and pop shop and I love it. Brandon and his crew know what they are doing. If you want fresh donuts and kolaches with tons of variety, come here!!! read more