I've had great experiences every time I've visited. They were able to help my get some parts for my…read moreBrompton Electric C-line as well as provide service. A great local shop in Vienna and I will be going back.

I had a tubeless tire on my road bike that went flat over the winter and took my bike here and was…read moretold, "we don't do tubeless tires here", which is a ridiculous statement for any decent bike shop. He clearly didn't want to bother helping me and he suggested I go to another bike shop that doesn't open for 2 hours. Well, I'll never come back here.

The employees here are super friendly - every single one!…read more It was an absolute great bike buying experience and encouraging for a beginner cyclist. Each question was answered - how different water bottle brackets allow the bottle to slide out different ways, sealant, hidden air tag holders, a front bag that has a strap to be a purse - there was absolutely no pressure to buy it truly was just informative. They texted when the bike was ready and helped load it into the car. I would happily return to this store.

I have a 20-year-old bike that I haven't ridden in a while. When I turned 40, I rode this bike 40…read moremiles to celebrate my number of years alive and continued that until I was 47. With my 56th birthday approaching, I wanted to bring that tradition back. However, my bike was not in good shape. The repair shop went above and beyond to clean my bike, replace broken parts, and restore it to its former glory. Yesterday, I rode 56 miles from Vienna to Purcellville and back. I truly appreciate the staff for helping me bring back this tradition and reminding me how much I love riding the trail! Thank you so much!

REI in VA was awesome, Yes it looks like the same as everywhere else but must be the way REI hires…read morethe people. Joe was great, he measured my foot and gave me a lesson on shoe materials and I enjoyed the expertise he had in comparison to the other shoes. I was looking for a running shoe that was water resistant, we compared ON and Salomon. Eventually went with his recommendation with Salomon. The shoe prices are great only with REI membership which gives you a discount. I enjoy shopping at REI.

Came a couple of times for shoes. Tried on a pair, needed a larger size, and waited....and…read morewaited...and waited...and left. With 5 customers and 3 associates it should have been possible to get that box out of their storage. Total waste of time.

Having recently assembled a bicycle for my daughter at home, I was instructed by the manual to…read moregrease the pedal threads and the seat pole and bring it in to a shop for some final adjustments to ensure it would be a safe ride. Not only did they provide me with some complimentary grease, their veteran team of mechanics were not only extremely patient and friendly with all the customers but were professional and efficient in their skills to complete the task as well as offer explanations on anticipating future issues such as tightening the handbrake cables after a few rides. Despite being around since 1957 and having the business passed down a generation now with over 10 locations in the area, it's nice to see they are not resting on their laurels since the staff very much had a mom/pop sensibility with good mix of older and younger staff and they seem to be very familiar with regular customers chatting with them in a first name basis and asking about other family members, like a neighborhood bartender and his/her regular patrons. I highly recommend Robert, who is sharp as a tack and has even made several YouTube videos posted on troubleshooting bicycle issues at home when he worked with a previous company. Highly recommended for all your biking needs.

Trying to get the right bike parts for my electric bike online was taking hours and I just couldn't…read morebe sure I was not making a mistake. What a relief to go to experienced, knowledgeable, neighbors that cared that I get what I needed, which I did. Thank you, Conte's Bike Shop, for investing in our community to serve us and make our lives better. I pray that you will stay successful and stay here.

Love this place! Super friendly and helpful every time. I brought my son's bike in and they fixed…read moreit quickly and made sure everything was in great shape. Really appreciate the level of care - highly recommend!

What a great shop right on the W&O trail. They saved me today! I was about 60 miles into my ride…read moreand the rain on the first 40 miles washed all my lube off my chain. My drivetrain was making so much noise and slowing me down. I had 15 miles still to go and saw the shop. I stopped in and they got me back to new in seconds. So friendly and professional. Make Conte your local bike shop!

As noted by my fellow yelpers, the retail showroom has new & used bikes. It's located in a…read moredifferent location than the Service Center. Handy Bikes also carries a variety of bike brands such as Specialized, Giant, LIV, and Moots (titanium) Cycles. I haven't purchased a bike from them but I've used their Service Center multiple times. The mechanics are polite and competent. I also appreciate the text message updates. Each issue has been resolved to my satisfaction and I am grateful for the reasonable prices. Brick and mortar bike shops are going away. However, the community still needs safe spaces to gather. Support your local bike shops & enjoy the ride.

An absolutely amazing bike shop. The staff is incredibly knowledgeable, friendly, and efficient…read more I had been having a bunch of trouble with my Globe Haul ST that 2 different shops couldn't resolve--they would keep it for weeks at a time and temporarily fix my issues and sure enough they'd come right back. Handy Bikes took it and fixed it right away over a year ago and I haven't had a problem since. Since then, they've been my go to for all service issues and have been stellar. They're truly the best, so glad I found this shop and I won't go anywhere else!

Five stars and I mean every one. Todd at Pedego Electric Bikes in Alexandria knows exactly how to…read moreshow people a good time. Cherry blossoms, tulip fields, the Iwo Jima Memorial, the Washington Monument in the distance -- all from the seat of an e-bike that does half the work for you. One of us went down mid-ride, got back up laughing, and was ready to go again. No drama. Just good people having a great time. If you haven't done an e-bike tour through this area yet, Todd is your guy. ​​​​​​​​​​​​​​​​

My GF planned this bike trip for us from Old Town to Mt. Vernon. It's something we had talked about…read moresince the beginning of the year. I had been less than enthusiastic since our last tandem bike jaunt in DC left me ragged and looking forward to the end. We rented a tandem bike from a known rental in DC; the bike was rickety and took effort even on the completely flat route we were on. My GF found Pedego and opted for the tandem electric bike. This was a 180 degree experience from the other rental company jn DC. The owner was friendly, attentive, enthusiastic and really made us feel welcome. He knows his bikes gave us a quick run down that made us feel comfortable. The bikes are impeccabley maintained and he's thought of everything including helmets, storage pouch, bike lock, flat tire kit etc. He was even extremely well versed on the route to Mt. Vernon. Every pointer he gave us was spot on. We made it to Mt. Vernon and enjoyed food, history, and culture. The way back was fun since the bike did all the work, electric is the way to go for tandem bike long hauls. I plan on coming back to buy some accessories for my own fat tire e-bikes. This was a memorable experience that was easy and affordable.

M3 bike shop is one of the best Triathlon focused stores I have ever been to in this area for…read moreseveral reasons. First, you have staff, like Andrew, who are dedicated to the sport. Second, these staff want to see you succeed in your triathlons. Third, they offer the gear, training, and resources to help you find that success. They have a wide variety of brands and offer products you won't find in just any LBS (argon, kask, and tri specific items such as aerobar water bottle racks). Their mechanic knows what he's doing, which, from my experience, isn't always the case. I also had a video analysis of my swim during one of my visits to their shop. I was impressed with how quickly they identified issues with my stroke and the solutions they offered to fix these issues.

Great LBS for tri/road bikes. Great people. Had work done on my tri bike several times. Got…read moredaughter an awesome road bike. Andrew and his brother were very attentive and thorough throughout the process. During the service of my bike they were in constant communication as to the status of the repair. Absolutely recommended and will definitely be back.

They did a seasonal tune up for an older bike. They exceeded expectations in terms of how soon our…read morebike would be ready. Great job and would highly recommend!

My wife and I had been intrigued by the idea of getting ourselves e-bikes. We had done some…read more'research', for many months, but quite frankly we had become overwhelmed by the number of manufacturers, features, specifications, etc. etc., and as a result, were unable to make a decision. Long story short my wife ran into Good Vibes Bikes in Rockville (https://www.goodvibesbikes.com/) so we decided to take a look. What a difference! We had the good fortune to be greeted by the manager JAIME MUNOZ whose knowledge of the business was truly impressive! We aren't young and described our needs and use cases, and even though the shop had a bewildering array (100+) different bikes, he immediately directed us to 3 different options which he believed suited our needs. He helped us 'test drive' all three, in their safe parking lot, and we were able to make a quick decision. It was a breath of fresh air! He helped us understand the features and operation of the bike, and patiently answered ALL our questions quickly and direcly... Our bikes will arrive in a few days and we have complete confidence in our decision. If you do take the time to visit their website there is a page (https://www.goodvibesbikes.com/why-buy-from-us) that describes the reasons why buying from them is a sound decision. At first, it seemed like a bit of self-promotion, but after visiting and making the purchase, it all makes sense. These bikes are complex beasts. The idea of two 100lb flat-packed cardboard boxes showing up at our house from some gigantic on-line seller, and spending, likely many hours, assembling them, was more than a little daunting. We consider ourselves reasonably technically and mechanically competent, but having them assembled and tested by professionals before taking them on the road definitely provides a lot of peace of mind... Just the safety considerations alone are worth the price of admission... The additional benefit is they also provide a lot of other services for maintaining and servicing the bikes, which is also a BIG DEAL. I cannot imagine the stress, endless frustrating telephone conversations, and the hassle of trying to fix, or worst case, disassemble and return one of these things to some faceless organization! Bottom line is our bikes will arrive in a few days, and we are very relaxed about our decision. They will assemble and test our bikes and JAIME will give us a call when they are ready for pickup. They will load them onto our bike rack, ready for the nearest trail!! Very impressed with JAIME MUNOZ, and the business model in general. I highly recommend them. If you are in the market for an e-bike, walk in and ask for JAIME, it will make your life a lot easier.

My husband was looking for a sleek laptop briefcase and we found the perfect one at Montblanc in…read moreTyson's. Our sales associate was super friendly and even provided us with some sparkling waters and restaurant recommendations.

I'm a huge fan of Montblanc as a brand and I've been collecting their fountain pens for over twenty…read moreyears. However, the service at this particular location was so poor that I'll never go back. When I requested an exchange of a fountain pen I'd purchased the week before (nibs are peculiar, I get it), I was kept waiting for over an hour with no explanation and then told I was not allowed to make the exchange. This boutique has entrusted children to do adult work and they're simply not up to the task.