My husband was looking for a sleek laptop briefcase and we found the perfect one at Montblanc in…read moreTyson's. Our sales associate was super friendly and even provided us with some sparkling waters and restaurant recommendations.

I'm a huge fan of Montblanc as a brand and I've been collecting their fountain pens for over twenty…read moreyears. However, the service at this particular location was so poor that I'll never go back. When I requested an exchange of a fountain pen I'd purchased the week before (nibs are peculiar, I get it), I was kept waiting for over an hour with no explanation and then told I was not allowed to make the exchange. This boutique has entrusted children to do adult work and they're simply not up to the task.

Polite, business like, and I'm told excellent work. I pick up my repair leather case this week. I…read more We'll see but I have no doubt it will be excellent.

I had a belt that my son bought me when he went to Europe. It broke. I would normally throw…read moresomething like that out, but given that my son bought it for me and had some sentimental value, and I brought it to Bedo's a couple of days before Thanksgiving. I was told it would be done in two weeks and I never got a call. I dropped by today out of curiosity and I saw they're closed for the entire month of December. That would've been nice to know when I dropped it off. I still don't have it back. I haven't gotten a call. I haven't gotten a text. At least they were nice enough to put a sign up on their door saying they're closed for the entire month. I'll update once I get it back.

For as long as I can remember (& I am 61!) I have always loved Bottega Veneta products. My first…read morepurchase was in Italy. My amazing fiancé bought the most stunning wallet for me about 5 years ago & of course, I didn't take care of it as well as I should have and there is wear & tear around the edges but still very functional and beautiful. Took it to Tysons Galleria to get the snap fixed & I was treated like I was also going to spend $5000 there. The genuine hospitality and service- Second to none. Safety measures in place & felt very safe. You can bet that I would go there first to buy anything again. The new designs & colors are fabulous too! Side note : my EX husband bought me a beautiful Bottega purse for my 50th & I'm SURE it was with my money (no side story but bet on it) and when we divorced I didn't want anything in my house that reminded me of him. I put it on The Real Real & it sold right away. So it should bring joy to someone else!!

Met with Veronica Quezada who explain the different types of leather they use. The leather is made…read morewith the highest quality of sheep skin or genuine leather. I might have to buy this small wallet.

I went here to look for a congratulatory gift when my wife found her current job (first one in…read moreAmerica). Figuring that the Leather Store would have a bunch of day planners, in I went to peruse their stock. Variety? Plenty of it. But what they don't advertise is that they're a clearing house for discontinued or lightly damaged goods. If you're a bargain shopper, this can be a place with good potential. But as a guy who was looking for something specific and nice to last at least a decade, this wasn't it. Honestly, I was horrified when I bought a folio only to discover that 1) the calendar inserts were from 2006 and 2) that you couldn't order replacements since Tumi discontinued that style of binding. Yeah, non starter man. At least they accepted the refund without much of a fuss (just dour looks and pouting). Only reason they got a star back.

Hm, I didn't realize they act as a clearinghouse for imperfect stuff--everything I saw looked fine…read more Definitely a good spot to check out for luggage, laptop bags, travel-related stuff, etc.

Came into this Saint Laurent in search for my first designer bag We were greeted by Veronica who…read morewas super patient as I asked to see various styles and sizes. She gave us her input on what would suit my needs best. I ended up going with a different bag than the one I thought I wanted originally but would better fit my lifestyle, per her recommendations. I'm super excited to start wearing my new bag! I got the Kate, small, in gold.

We were greeted by Veronica. She was incredibly patient, sweet, and so helpful. Gave us amazing…read moreexperience and great customer service!!

Brought a beaten up leather Gucci purse back to life! They exceeded my expectations by far…read more They also added the sole protective surface to a pair of CL red bottoms which also turned out nicely.

I stopped by The Shoe Shoppe in Tysons because I have a pair of slingback heels that I love, but…read morethe back strap constantly slips off my foot and makes them almost impossible to walk in. I really wanted to wear them to my cousins wedding and this shop came recommended. I originally thought the strap needed to be shortened, but the staff suggested a different fix. They told me that adding a pad under my foot and a non-slip band on the strap would solve the issue. It helped a little, but not completely leaving me somewhat disappointed. In addition to not receiving a complete fix, what really disappointed me was the service or lack thereof. The man working there barely looked up from what he was doing and never asked me to try on the shoe to see the problem for himself. He gave short, vague suggestions and seemed uninterested in actually helping. I had to walk back and forth to the shelves three separate times to find the products he mentioned, rather than him taking a moment to show me where they were. The whole interaction felt dismissive and rushed. The shop itself is tucked away inside Tysons Mall, so it is easy to miss unless you are looking for it. While it is convenient if you are already nearby, I would not make a special trip back. For a store that specializes in shoes, I expected more attention and care. The experience left me unimpressed and still struggling with the same pair of shoes.

I love Ralph Lauren. Nice store, though not the best of the many I've been to, in terms of…read moreofferings and selection. However, the customer service is really abysmal. The last couple times I've come in, no one greeted me or offered to assist me. I found a couple items I was interested in but passed on because I felt snubbed on the service front. The taller salesman just stared at me, didn't even acknowledge me, and turns around. The Georgetown store is much better.

I stopped by the mall to pick up a few things from Gucci and Tory Burch but decided to go into RL…read morebecause I saw a cute purse in the window. As I went in the store, there was an employee on an iPad or phone and she looked at me over her eye glasses and then just kept on doing what ever it was she was doing. I found the bag I was looking for and then turned and saw more bag so I started looking at them and actually found a really cute one. I was just about to ask someone to help me so I could purchase it when another employee walked up to me but just stood there and stared at me. So I put the purse down and walked out. Very weird! I'll never go there again. I thought about buying the bag online because it was really cute, but I don't want any reminders of my experience at this store.

I really like their selection of clothes And their…read moreemployees are very nice and helpful.

Service was excellent! 4 different employees asked if we needed anything, which we did and each…read moreemployee stopped and grabbed what I needed. We had a such great friendly service that I thought it was worthy of taking the time to leave a review

Not open - Twice 2 wasted trips!…read moreHours listed here and on their website is not correct! Then went back at 11 am when another store told me they opened. Had to shake the door because the 2 people in the store had not opened and it was 11 am. Another customer was patiently waiting as well.

Who doesn't love a Coach purse? They are beautiful,stylish, and wear like iron. The nice thing…read moreabout a Coach bag is it never goes out of style. I have my first black Coach purse and even though it is 4 years old, it still is timeless and elegant. I had the chance to visit the Coach store in Tyson's Galleria mall. As soon as you approach the outside door there are two trendy bird like mannequins waiting to entice you inside. I was surprised to find gorgeous Coach shoes covering one wall display. Then, I viewed Coach sunglasses and wallets adorning another wall. The salespeople were helpful and sweet. They did not try to convince you to buy their product. They didn't have to, because the Coach pieces sell themselves. The store was modern and designed to showcase the variety of Coach products. It was love at first sight and I was thrilled to take one of their new bags to my house, where it joined the other family of Coach bags waiting for them.