Friendly staff, informative and helpful. Store has the essentials and staff can make…read morerecommendations for alternatives or options when they don't have what you need. I've found almost everything I need every time I've come here. Always a good experience.

Being in the city without a car, sometimes you need a copy of a key, wood cut for a DIY project, or…read moreice melt for an upcoming snowstorm. Jenks is open 7 days a week, thoughtfully stocked and the employees are friendly. Being so accessible comes with a slight upgrade in price, but the convenience of having a clean and reliable store is clutch. When I'm in a pinch, Jenks is my go-to neighborhood home improvement store.

Great spot to pick up your Benjamin Moore paints. One great perk of the Ivy City location is the…read morebig parking garage nearby that's free for two hours of parking. Bright, clean store with very helpful staff. When trying to decide on an interior paint color for my family room, kitchen and hallways, I went through multiple sample pints as I tried out a range of colors. Basically, 50 Shades of White. Don't worry, it's rated G and family friendly. The nice thing about this store's paint samples is that when you buy a sample pint, they give you a little foam disposable roller and piece of foam core you can try the color on. Tip for other rookies: to truly see the color, paint it on the wall and see how the color changes throughout the day in natural light and artificial. Don't rely on a little swatch of color on foamcore for anything more than an approximate sense of what the color might look like. The store manager, Craig, was always super helpful and patient on my multiple visits. You can even call ahead an order for a color you'd like mixed so that it's ready when you arrive. I finally settled on a Sherwin Williams color a friend found on a designer blog, Gossamer Veil, that they were able to replicate and also tint 50% lighter. Love my new walls thanks to paint from Monarch Design! Now on to picking out a bedroom wall color...

Super helpful staff. I ordered some paint samples online but forgot to enter our local paint store,…read moreso the Benjamin Moore website defaulted to D.C., this store. Greg was super helpful when I called and the samples were delivered to my door in Rockville before noon the next day for a small delivery fee. The delivery man was polite and cheerful. Thanks to everyone.

I love stopping here before I head to the big box hardware store to support a local business. They…read morehave a phenomenal selection of plants to be located in the city. I recently purchased two large bags of organic potting soil for $15 each and I thought that was a good deal. The staff is attentive and helpful. One young man helps customers transport large items to their vehicles. They also let you borrow trolleys to get things to your car. I usually get my rock salt here in the winter and garden supplies here in the summer. All departments are helpful. I was in the plumbing department recently and was looking for something very small that I located immediately and the person working downstairs greeted me and asked if I needed assistance. I will continue to shop here first!

Stopped in here for a plunger and it was pretty easy to navigate the store. There are tons of…read moreoptions here and the staff were quite helpful.

Seriously bad service, there were only two people in the store and the cashier just disappeared. I…read morehad to wait over 30 minutes just to cash out.. I would suggest going to another store, I'm pretty sure the Walmart close but has paint supplies and probably cheaper.

Warning. If you want only a quart or two of custom-mixed paint, this store will tell you it is…read moreonly available in gallon quantities. A brazen and stupid attempt at upselling. Almost all other stores - Home Deport, Duron,and even SW - will sell you quarts. In addition, avoid this store for its absent product knowledge and helpfulness.

Great community hardware store that can meet most of your needs and that I will come back to again…read moreand again! Staff is friendly, welcoming, and helped me quickly find what I needed while giving great recommendations. Despite being a smaller store, they were well stocked and had a great selection of the essentials and then some. They do a number of community events and help promote things in the community as well. Unless I know for certain that I cannot find it at Annie's, this will be my first stop for any home and hardware needs.

We love Annie's Ace! Great service, selection, and prices. The employees are always super nice and…read morehelpful. And major plus that they are a UPS drop off spot!

Consistently has the best customer service of any hardware store around! Even if you aren't…read morecompletely sure what you're looking for, just ask--if the team member you're talking to doesn't have the answer right away, they'll instantly check with a colleague over their headset to figure it out. Everyone working there is genuinely friendly and helpful. I wouldn't go anywhere else for hardware if I can help it. Highly recommended!

The staff are friendly. I don't have to travel far to get supplies. You can get keys made too…read more Metro is nearby.

The manager at this location is really good, but my experience was confusing. I tried to order…read moreonline but the store has to accept your order if you place an order above 500$ online. I was told my phone number was flagged because I returned some stock paint and that was the reasoning for my order kept being cancelled and I had to come down to the store to have my id and credit card verified. I've never ordered paint online so this was the first time, and probably last unless Home Depot starts offering better paint. I like this paint, hopefully, Sherwin Williams becomes the paint for Home Depot, the paint is good quality but the customer experience is not worth your time. True Value carries this paint and the experience is different but the online ordering is not as exceptional as Home Depot. Well, my thing anymore with customer experience is, they don't force you into door just go to another location. As mentioned, the manager is really good.

I can say I own multiple properties and have to get paint all the time. This was the best easiest…read moreexperience thanks to Abel! I may be spelling his name wrong but he was super helpful and made it a breeze from my phone call to the pick up...

I can't say enough good things about this store and the people who work there. I've tried to get…read morepaint at Home Depot and it's a nightmare. They don't pay attention, know nothing about paint, and they're basically useless. McCormick is the opposite. They worked with me to find the exact right kind of paint and even the right color, making small adjustments to the color repeatedly as I requested, without hesitation. They were so amazingly helpful and pleasant that I'll never go anywhere else for paint again! Thanks to Leo in particular!

Bad customer service wait for 30 hours for a gallon of paint and when I ask they were mad because I…read moreask

I came to Frager's Paint after going to the regular Frager's Hardware in search of paint brushes…read moreand a roller. The store has a very comfortable and friendly feel and is clearly not a big shop with the goal of getting people out the door. I told the clerk what I needed (or thought I needed) for my paint project and he pointed me in the right direction. If I have another accent wall planned, I'll definitely come here to load up on supplies.

I used to love Frager's. They had a fantastic hardware store at Eastern Market, with a great…read moreselection and wonderful staff, and a paint store down the street that was just the same. Even after I stopped working in the area, I kept going there: where else were you going to find such a great hardware or paint store? So what happened? The last time we went there to buy paint, the employee was unenthusiastic and unfriendly. So we gave it another try this weekend. I walked up to the paint counter. Two employees were having a problem with one of the paint machines, which one of them didn't seem to know how to use very well. I stood there for quite a while. They ignored me. I eventually asked the more experienced-seeming employee if it made sense for me to wait, or if they would be a long time. He launched into an explanation of how he needed to log in. I didn't think that was relevant, and asked again whether waiting made sense. He said yes, it made sense to wait. I stood there a while longer. I asked the same employee how long it would be. He stared at me. I asked if it would be more like 5 minutes or 15 minutes, or some other amount of time. He said it would be at least 15 minutes. I said that he should have told me that a long time ago. He started explaining again about needing to log in. I still didn't care, and explained that it was terrible customer service. Then we left and went to Monarch on Connecticut Ave, where they had excellent customer service. What on earth has happened to Frager's?

There's something especially distasteful about a company that sells derelict Christmas items,…read moreespecially trees. I bought my Christmas tree here this year and realized after the first couple of days that the tree was brittle and wasn't taking in any water. I tried unsuccessfully to reach a manager about my crisp, fire hazard, though he never replied to my calls or email. I spoke to a salesperson named Austin no less than four times; while sweet, he was entirely unhelpful in resolving the issue. There are several great places to buy trees: Eastern Market and the place near National Cathedral, being my favorites. Skip the hassle of buying a second tree - which I did - and go to one of those. Don't waste your time here.

I used Olde City to help clean and landscape my over grown backyard and they blew me away…read more Communication was easy, they drew up a plan for me and got to work. I didn't really know what to do with the space but they had great suggestions and it came together perfectly. From start to finish just a great experience.