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Sherwin-Williams Paint Store

3.7 (3 reviews)
Closed 8:00 am - 5:00 pm
Updated 1 week ago

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Sherwin-Williams Paint Store - After letting it sit never turned white

Sherwin-Williams Paint Store

(9 reviews)

For the most part I have had.very good experiences at this location. We have been purchasing paint…read morefor years. We had a customer service issue before. Today I called in an order and spoke with Jonathon. He seemed to be inconvenienced from the start. When I asked him to confirm the paint I was wanting to purchase he said he did not think so. I told him the website has 35% off. He said he just got to with and he did not know. Again it appeared to be an inconvenience to him to check on the price. I checked for him. 35% off. I told Jonathon I would like to pay for the order as someone else was picking up the paint. He said I could not do that. I asked him to clarify what he was saying. He was clearly annoyed and inconvenienced and said we can't just take orders and have paint just sitting around waiting to be picked up. I told this rude company representative to cancel the order. I will take my business elsewhere. When I pointed out how rude and unprofessional he was He said ooohhhh that's fine.

We brought our code that the builder gave us to get free paint and the code for the paint we…read morepresented it to the employee and he says I don't know what to do with this. It doesn't tell me anything in a rude manner. We showed him that the code for the paint was on there. He insisted that we shouldn't get that paint and get something else but we told him we just want the matching paint The builders told us to get and made it very difficult just to get a can of paint. Made it very difficult and he didn't even blend the paint. It came out a different color.

Sherwin-Williams Paint Store

Sherwin-Williams Paint Store

(2 reviews)

South Belt/Ellington

I started coming to this specific store for one reason only. They have a list of the custom paint…read morecolors for my builder. Please allow me to explain. I live in a Cervelle Home. The painter they use (Tamez Paint Co) buys all his custom colored paint at this location. I needed to get some paint to do some touch-up. I tried to go to a location closer to my house but they were clueless as to what color I needed. For example, Sherwin Williams has a color named "Squirrel". Coincidentally, the color of my house is also named "Squirrel." However, the SW color and the Cervelle/Tamez color are not even close to being the same. I realize that is a lot of detail that you don't care about if you don't live in a Cervelle Home. However, if you do live in one, I would suggest you shop here. For those who don't care about the above paragraph, I have also found the customer service at this specific location to be very good. The employees are helpful and knowledgable. I am not a professional painter. I have always said the only way to get good at painting is by painting. With that being said, I have done my fair share of painting. My biggest complaint is cheap, runny, paint. Most paint manufacturers or sellers have a good/better/best paint. I have found that Sherwin Williams makes a good quality paint that goes on smoothly without making a huge mess regardless of price point. Here is a cost-saving tip: Create an account when you buy paint. Ask to create one. It's not a charge account. It's just a preferred customer account. By giving them your phone number and email, you can save a substantial amount on every gallon purchased. I'm the guy who will rarely create an account at a location because the savings usually isn't worth it. It is definitely worth it here. DO IT. There are significant savings involved. Bottom Line - Pretty good paint, good customer service (at this location) and savings when you sign up as a preferred customer. If you live in a Cervelle Home, this is a must shop place. Happy painting.

Yesterday I wrote a bad review about Sherwin-Williams in Webster today I went to the…read moreSherwin-Williams on Dixie Farm Road.The experiences was like night and day. The employee at the Dixie Farm store Alex went above and beyond helping me. He was definitely there to serve the customer. I don't mind driving extra mile to go to the Dixie Farm store I definitely would not recommend the Webster store.

Sherwin-Williams Paint Store - paintstores - Updated May 2026

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