For the most part I have had.very good experiences at this location. We have been purchasing paint…read morefor years. We had a customer service issue before. Today I called in an order and spoke with Jonathon. He seemed to be inconvenienced from the start. When I asked him to confirm the paint I was wanting to purchase he said he did not think so. I told him the website has 35% off. He said he just got to with and he did not know. Again it appeared to be an inconvenience to him to check on the price. I checked for him. 35% off. I told Jonathon I would like to pay for the order as someone else was picking up the paint. He said I could not do that. I asked him to clarify what he was saying. He was clearly annoyed and inconvenienced and said we can't just take orders and have paint just sitting around waiting to be picked up. I told this rude company representative to cancel the order. I will take my business elsewhere. When I pointed out how rude and unprofessional he was He said ooohhhh that's fine.

We brought our code that the builder gave us to get free paint and the code for the paint we…read morepresented it to the employee and he says I don't know what to do with this. It doesn't tell me anything in a rude manner. We showed him that the code for the paint was on there. He insisted that we shouldn't get that paint and get something else but we told him we just want the matching paint The builders told us to get and made it very difficult just to get a can of paint. Made it very difficult and he didn't even blend the paint. It came out a different color.

Horrible service. Talked to like a dog. I will be going to Lowe's from now on for my paint. Not a…read moregreat experience pretty much felt harassed by the person taking my order and payment

I started coming to this specific store for one reason only. They have a list of the custom paint…read morecolors for my builder. Please allow me to explain. I live in a Cervelle Home. The painter they use (Tamez Paint Co) buys all his custom colored paint at this location. I needed to get some paint to do some touch-up. I tried to go to a location closer to my house but they were clueless as to what color I needed. For example, Sherwin Williams has a color named "Squirrel". Coincidentally, the color of my house is also named "Squirrel." However, the SW color and the Cervelle/Tamez color are not even close to being the same. I realize that is a lot of detail that you don't care about if you don't live in a Cervelle Home. However, if you do live in one, I would suggest you shop here. For those who don't care about the above paragraph, I have also found the customer service at this specific location to be very good. The employees are helpful and knowledgable. I am not a professional painter. I have always said the only way to get good at painting is by painting. With that being said, I have done my fair share of painting. My biggest complaint is cheap, runny, paint. Most paint manufacturers or sellers have a good/better/best paint. I have found that Sherwin Williams makes a good quality paint that goes on smoothly without making a huge mess regardless of price point. Here is a cost-saving tip: Create an account when you buy paint. Ask to create one. It's not a charge account. It's just a preferred customer account. By giving them your phone number and email, you can save a substantial amount on every gallon purchased. I'm the guy who will rarely create an account at a location because the savings usually isn't worth it. It is definitely worth it here. DO IT. There are significant savings involved. Bottom Line - Pretty good paint, good customer service (at this location) and savings when you sign up as a preferred customer. If you live in a Cervelle Home, this is a must shop place. Happy painting.

Yesterday I wrote a bad review about Sherwin-Williams in Webster today I went to the…read moreSherwin-Williams on Dixie Farm Road.The experiences was like night and day. The employee at the Dixie Farm store Alex went above and beyond helping me. He was definitely there to serve the customer. I don't mind driving extra mile to go to the Dixie Farm store I definitely would not recommend the Webster store.

I went to the Sherwin Williams store In Seabrook today to buy 15 gals of Duration exterior paint…read more The manager and the other gentleman that was working there gave me excellent service and had me out the store with my paint in less than 15 minute. I do want to mention it was white paint, because I understand it's faster to get ready when it's light paint. I have never had better service at a Sherwin Williams store, and I highly recommend this store. Thank both of you for your courtesy and excellent service. I will definitely be back!

I have used many Sherwin-Williams Paint Stores in the past and have found their color matching to…read morebe exceptional. I went into the Seabrook store for the first time with my sample taken from a hole in the wall, and got what was supposed to be matching paint. It was horrible. Paint was yellow instead of tan and does not match at all. I waited for it to dry to make sure it would not turn color and actually match, but it got worse. The girl making the paint did not even bother to make a sample, dry it, and compare it to my original sample, which is what was done at all the other stores. Worst customer service ever. It is worth driving to another store and staying away from this one.

Highly not recommending them. Online order placed at 1:00pm. Got here at 4:20. Chat with the guy…read morejust to hear paint wasn't even made. Dude made the paint at 4:24 and done at 4:30. Like what???? No one checks at least every hour for online orders?? Didn't even get a reason why it wasn't done. Not even apologetic either. Online orders are used for the convenience of being able to pick it up when I get there. If I wanted to lounge around waiting and look around I would just show up and order the paint then and there. There was like 4-5 lazy bodies in this store....

The Friendswood Sherwin-Williams location offers exceptional customer service! The employees are…read moreprofessional, courteous and always willing to share product knowledge and answer all questions. They don't mind that I bring in my paint for shaking more often than needed. I love the Emerald product line and use it for all my projects.

My favorite paint store by far. Employees are always friendly and so willing to help. Luis is…read moreJohnny on the spot. This guy will go above and beyond to help me every time I'm here. The manager Andrea is also a very friendly individual. I highly recommend this store

My paint place! Absolutely great service for what I needed that day, AND even MORE the Manager…read morethere, Hein, talked about my business needs then helped us get an account set up. By that time the paint was ready and I was out the door. THEN he followed up with the Acct Rep Abraham who met me at my next job site, went over all the benefits having an account does for businesses and sent me files I can use. Hein also placed a follow up phone call today! THAT is the customer service that's missing today - great work, SW is my paint place. Thanks team -Adam with Adam Buys Texas Houses

This location is the location located closest to the Sedona neighborhood in League City. If you…read morelook at my photos, I posted the custom color for Cervelle Squirrel. This is the paint code you will need for Sherwin Williams to match the color for your house if the exterior was painted Squirrel by Cervelle. The employees here were very helpful. I needed to buy 15 gallons of paint for the exterior of my house. I told them when I was coming to get it (in a few days). They called me the day before to confirm and had it all set aside. They mixed it as soon as I arrived and I was out the door in 10 minutes. Bottom line - I know this is a shocker but they sell paint. It isn't cheap but it is good quality. They had great customer service.

David was very kind, patient and helpful! Would definitely recommend this location and working with…read moreDavid