For the most part I have had.very good experiences at this location. We have been purchasing paint…read morefor years. We had a customer service issue before. Today I called in an order and spoke with Jonathon. He seemed to be inconvenienced from the start. When I asked him to confirm the paint I was wanting to purchase he said he did not think so. I told him the website has 35% off. He said he just got to with and he did not know. Again it appeared to be an inconvenience to him to check on the price. I checked for him. 35% off. I told Jonathon I would like to pay for the order as someone else was picking up the paint. He said I could not do that. I asked him to clarify what he was saying. He was clearly annoyed and inconvenienced and said we can't just take orders and have paint just sitting around waiting to be picked up. I told this rude company representative to cancel the order. I will take my business elsewhere. When I pointed out how rude and unprofessional he was He said ooohhhh that's fine.

We brought our code that the builder gave us to get free paint and the code for the paint we…read morepresented it to the employee and he says I don't know what to do with this. It doesn't tell me anything in a rude manner. We showed him that the code for the paint was on there. He insisted that we shouldn't get that paint and get something else but we told him we just want the matching paint The builders told us to get and made it very difficult just to get a can of paint. Made it very difficult and he didn't even blend the paint. It came out a different color.

This store is amazing. They answer call's quickly, have an OUTSTANDING staff. I personally got the…read moreprivilege of meeting the store assistant manager that helped me with all of my needs and expedited my checkout. Love this location!

Always the best for customer service, quality, and advice. ALL of the employees at this location…read morehave been so nice and helpful over the years I have lived here. From recommending a fabulous color consultant to the associates working together to help me find just the right color for my friends' front door. I cannot recommend this location enough. They are simply the best!

I went to the Sherwin Williams store In Seabrook today to buy 15 gals of Duration exterior paint…read more The manager and the other gentleman that was working there gave me excellent service and had me out the store with my paint in less than 15 minute. I do want to mention it was white paint, because I understand it's faster to get ready when it's light paint. I have never had better service at a Sherwin Williams store, and I highly recommend this store. Thank both of you for your courtesy and excellent service. I will definitely be back!

I have used many Sherwin-Williams Paint Stores in the past and have found their color matching to…read morebe exceptional. I went into the Seabrook store for the first time with my sample taken from a hole in the wall, and got what was supposed to be matching paint. It was horrible. Paint was yellow instead of tan and does not match at all. I waited for it to dry to make sure it would not turn color and actually match, but it got worse. The girl making the paint did not even bother to make a sample, dry it, and compare it to my original sample, which is what was done at all the other stores. Worst customer service ever. It is worth driving to another store and staying away from this one.

Highly not recommending them. Online order placed at 1:00pm. Got here at 4:20. Chat with the guy…read morejust to hear paint wasn't even made. Dude made the paint at 4:24 and done at 4:30. Like what???? No one checks at least every hour for online orders?? Didn't even get a reason why it wasn't done. Not even apologetic either. Online orders are used for the convenience of being able to pick it up when I get there. If I wanted to lounge around waiting and look around I would just show up and order the paint then and there. There was like 4-5 lazy bodies in this store....

The Friendswood Sherwin-Williams location offers exceptional customer service! The employees are…read moreprofessional, courteous and always willing to share product knowledge and answer all questions. They don't mind that I bring in my paint for shaking more often than needed. I love the Emerald product line and use it for all my projects.

Hubs and I learned, the hard way, that better paint (and prep) means quality results. We swapped…read moreto Alvin Sherwin Williams 8 years, ago. The paint lasts longer and scrubs better. Yay! For less re-painting! Create an online account to store paint colors for projects that you are planning. They never hesitate to pull up our account and track past purchased colors. Their associate offers solid recommendations. No complaints when we need a special order. The company emails and sends out coupons. We pay the same or less than we did for poorer quality paint from a big box store (in which the help was no help at all)! We get personalized, knowledgeable customer service at Sherwin Williams. BTW - sometimes they explain why my ideas will work a better way from my original idea. I appreciate that. We will never hunt for help in a big box store's paint department, again.

They deserve no stars for the way I was treated recently!…read more I got new flooring because I was flooded during Harvey. It's been a long journey and now that I'm near the end, they REFUSED to match stain to my new floor, and this was after the flooring company recommended them!!! Thank God for Home Depot and Patco!! Home Depot employees were helpful in trying to match a stocked stain to the flooring, but someone recommended Patco, and Cheyanne didn't shy away from the job!! She came up with the perfect match that turned out to be extremely easy with the ratio! So, if you need to match stain, DO NOT GO TO THIS LICATION IN ALVIN!!! Go to Patco on Willis and let them do it for you without the attitude!!! Will NEVER set foot in Sherwin William's again! Definitely not worth the attitude and obviously they don't give a damn about those of us who have gone through a natural disaster, especially given the many people in the area that were flooded during Harvey!!!!

Southwestern Paint is the only paint company I trust. Lightening fast service, everything is…read moredelivered perfectly and in the exact shades ordered. We came from another brand and Southwestern was able to match the shades we wanted exactly for a significant price reduction of the previous company. We have used Southwestern for both our business needs as well as paining our own personal home, they have a customer for life with us. Thank you, Southwestern Paint!!

Big shout out to Frank at Benjamin Moore, he was the paint pro I never knew I needed. He was…read moreextremely helpful explaining benefits of latex vs oil paints, why my oil paint looks different due to aging in different parts of my house, techniques to paint, touch up va whole cabinet repaint, options of colors and paint types, how to clean the brushes. I mean I knew some about painting but he so readily shared what I didn't know about painting 101, my wife complimented the work I did thanks to his help. I'm happy with the paint match he did, but really his advice is what will keep me coming back to this location!

Sam is AMAZING! The SW paint applied by my home builder was much more beige than I had anticipated…read more& it was driving me nuts for 3 years. I was paralyzed & unable to decorate because the beige was throughout the entire home & did not fit my modern/minimalist aesthetic. I tried Home Depot first & brought home 4 paint samples of whites - all too yellow. So I decided to go to Sherwin Williams hoping they'd be able to steer me in the right direction. They suggested whites, but the 2 samples they provided still weren't right. I went back again trying to figure out a fix & wound up even more lost. I figured Benjamin Moore was my last stop before I completely gave up. I explained my dilemma Sam who was more than eager to steer me in the right direction. He asked what my ideal white was & what my goal was. He suggested chantilly lace then printed out the color composition of 3 whites I was considering. He showed me that chantilly lace had only a hint of grey that resulted in a clean, pure white. I decided I would use that in flat & satin throughout the home for walls & trim. I shared my concern about my kitchen cabinet appearing off white & Sam traded out the trim choice for another bucket of paint I could apply to trim/doors/cabinetry. I then shared the use I was considering painting my window frames black & my bathroom vanity black. Sam pulls out another paint that I can apply to vinyl frames & bathroom cabinets. He even printed out & went over the manufacturer data sheets & showed me that Benjamin recommends this paint for this goal. I felt like Sam took the time to understand exactly what I wanted & tried to make the project as easy & cohesive as possible. He even stayed open late TWO days in a row to ensure I had what I needed & he seemed more than happy to do so. I now refuse to purchase my paint supplies anywhere else. If you're unhappy with anything in your house that can be painted - GO SEE SAM! I only wish I'd consulted with him 3 years ago. I am now off to begin painting 3100 sq feet of Benjamin moore chantilly lace!

From the owner: Come meet our highly trained customer service focused staff. We provide excellent color matches for…read moreall touch-ups. We help you to chose the best colors for your project in a quality Benjamin Moore paint.

This place is the best. Always super helpful, don't even need to lift a finger in here, just tell…read morethem what you need and they take care of you! Wouldn't go anywhere else for paint needs in Houston

The people who work in this particular store are as nice as can be. They are highly skilled and…read morewill help you with a custom color if you need one. They will help you with the 3000+ colors they have available in their fandecks. In fact, from my house I have to pass another Benj-Moore store to go to Heritage Benj-Moore. Friendly service makes all the difference.