I'd give this place six stars if I could. Amazing down home hospitality. Little bit of everything…read moreyou need and the people there know their hardware. They make custom solar screens which is why I went. I only needed one screen and that's hard to get. They took my order and I picked it up in a couple days. Great job and the price was very fair

Excellent customer service with a wide selection of stainless steel boats. Also, they answer their…read morephone quickly so that you can call to ensure they have what you need.

Great addition to this side of town. Always fully stocked, sales floor staff is always available…read moreand eager to assist. Not only do I shop here for convenience, but it's locally owned and operated. #supportyourlocalbusinessowners

Finally!!!! A hardware store on the west side of League City. It's been a long time coming!!!!…read more Located on the southeast corner of Hobbs and League City Parkway (Hwy 96), this Ace Hardware is a huge plus to those of us who live west of the Gulf Freeway. I've utilized them a few times now. The staff has been extremely helpful. They know the whole store, not just the department. They aren't experts in everything DIY but I've found them to be more than willing to help or at least try to figure it out. The owners are on-sight most of the time and are extremely friendly. Like any Ace Hardware, some items are slightly more expensive than Lowe's and Home Depot. However, they also have things that those stores don't have, like loose nuts and bolts for instance. Honestly, is there anything more annoying than having to buy pre-packaged nuts and bolts? The project I was doing today required 4 bolts, nuts, and fender washers. I went to Ace and bought 4 bolts, nuts, and washers. I wasn't forced to buy packs that are pre-packaged with numbers that NEVER align. There's always 6 bolts, 4 nuts, and 7 washers. Its like buying hot dogs and buns...the numbers never match. Anyway, I digress. I love being able to buy exactly what I need in the exact count I want. Plus, I got a great deal on some sunflower seeds for my bird feeders. I got a 25lb bag on sale for $9.99. They are also an authorized dealer for Big Green Egg and Traeger Grills. This is important because the only other dealer for BGE in League City recently closed. As far as power tools go, they carry Craftsman, Milwaukee, Dewalt, and Stihl. They carry Benjamin Moore paint and other brands. They have almost everything you need at a hardware store minus a bunch of lumber, fencing, and building/roofing materials. If you need that, don't come here. Bottom line - They have almost everything you need for the DIY projects that you have going around the house. Conveniently located and extremely helpful. I am very glad they are now in the neighborhood.

Mr. Ahmed is a nice gentleman and has been in business for many years, but this store is in…read moredisarray!! Just tell him what you need or looking for and let him go scavenger hunt for you.

This is my go to hardware store .(When I don't want to run to Home Depot or Loews.)…read more It is family owned and they have always been very pleasant, n ready to help me find what I need.

The store had exactly what we needed, without the drive into town. They have a LOT of products very…read moreuseful to homeowners in our area. You will pay a little more but, you don't have to deal with the traffic and as many people. My time is worth the extra $ (to me anyway)

They are locally owned and care about the customer. Quality items, waaaay better than Amazon. And,…read morethey have a great team. Worth the trip to get what you need or have someone to help answer a question. Wonderful store!!

These folks are BEYOND pleasant and helpful! Every step of the way they helped me choose and decide…read moreon paint! And the ladies at the register are SO NICE! They give new meaning to CUSTOMER SERVICE! THANKS FOR THE GREAT SERVICE!

We made a quick visit in to buy some packing tape and one of those razor blade scraper things so…read moreyou can remove last years vehicle sticker in order to replace it with the new one. We were immediately greeted and asked about the razor blade thingy and they had them conveniently located right by the checkout register. Next we asked about where we could find packing tape and were told exactly what aisle that was located. There are a lot of things cram packed on the shelves, which is great! You can even find things you didn't know you needed! Such a cute, fun store! Conveniently located on the island, helpful and friendly customer service along with finding what you need are all great reasons to shop at Chalmer's Hardware!

Absolutely abysmal customer service. I bought a fire pit and the tag CLEARLY said $149…read more When I got the receipt I was charged $165 plus tax for a total of $180 after tax. Young man named Muhammed was checking me out in the Garden Center. I politely stated "the tag says $149". He responded "Yep". Confused I showed him the receipt and said, " I was charged $165. The tag says $149". Again he responded "yep". I asked him why he kept saying yep and he responded "yep, it charged you too much. I guess go talk to people in there" pointing to the main building. There's zero excuse for that. I won't be back.

Fantastic home depot!!!…read more You walk in for a lightbulb and leave with 14 feet of PVC pipe, a new door, two suspiciously sexy sawhorses, and an unexplained desire to start a chicken coop. Every aisle is an adventure -- lumber smells like testosterone, paint samples flirt with your commitment issues, and the tile section? Don't even get me started. The employees? One moment you're asking where the drywall anchors are, and next thing you know, you're in aisle 37, knees weak, learning about load-bearing walls and rethinking your entire life structure. 10/10 recommend.

Not all ACE Hardware Stores are the same. I was at the M&D Store in Clear Lake. Prices stupid high,…read moreout of stock and everything locked up. Frustrated left to go to Kilgore's. The cordless drill I wanted was 79 Vs 129 M&D. Accessories, drill bits etc, also cheaper and in stock. PK grill for 389 Vs 499 at M&D. Worth the drive. The staff is very nice.

Awful customer service! Just go to Home Depot, you won't be treated any better or worse, but at…read moreleast you're not paying for a small stores prices were you expect good customer service. I was looking for an item that I received a coupon for, i asked the lady at the front desk( who obviously didn't care and was rude), she asked another guy to help me and he said "well he's looking right at them". Well when he got over there come to find out they don't even stock item that I received a coupon for... in summary I know how petty this sounds but this is a reoccurring problem I've dealt with time and time again at Kilgores to help support a local business and in this instance it's not worth it

The woman at your check out/ returns desk needs an attitude adjustment. Snotty, condescendingread more

So I am very much a LOWES person, mostly because of my past experiences and they always seem to…read moredeliver; even to the point where I'm in Lowe's once a week for personal or work reasons but THIS FKN STORE. Holy shit. Line to check out is backed up to the middle of the isle with only 2-self checkouts open but 7-people standing around doing nothing but bullshitting with each other and one person counting everyone's purchases and not doing a FKN THING to help. Look I'm not at all the biggest "self checkout" person and prefer for someone to actually check out my items but also appreciate the efficiency self checkout provides using 1 person over 4 scanners, but when people are trying to hurry and get out of the way for the next person because it's backed up, when there's a lot of noise, and people continually asking for assistance; we don't notice if something *beeps* when it's scanned or not; hey we all make mistakes and if it's noticed we apologize and rescan. But these "EMPLOYEES" that are just standing around with their thumbs up their butt need to start scanning shit if they are THAT worried about people stealing because this was utter chaos and they were doing NOTHING to assist except be jerk offs. Also there is absolutely NO NEED for people to just start taking shit out of your basket while you're trying to pay for 30-something-items because it was accidentally missed (I bought 6 of the same item but only 4 scanned which is what started this entire rant) so they just started taking shit out while I was trying to pay instead of saying "hey man the qty is off, only see 4 here instead of 6." When that happened I finally confronted one of the dipshits and asked if they were actually going to do their job and start checking out people in another isle or just dictate the people that don't work there. Seems like they have the personnel to have good customer service; just not the common sense or give a damn for it. Final note, your shoppers DONT WORK AT LOWES! Have your employees do their fkn jobs instead of just staring at people!!! Also, give the girl that walks around selling gutters something else to do. Don't need to be asked by the same person 5-times in an hour long timeframe if I need gutters every single time I walk in. Not coming back to this location, I'll either go across the street to Home Depot or drive to Texas City Lowe's.

Nice new store, lots more inventory than old store- they have wood, gas can cut your glass!read more

We appreciate that Ace is locally owned and you can tell based on how they serve the Bacliff…read morelocation. The deals are great and they have a good selection. Staff was friendly and out going.

Do not purchase Lowes Appliances! DO NOT USE XDT Delivery Services…read more I'm extremely disappointed with my experience with Lowe's Easton. As a loyal customer who's purchased over 20 appliances from your store, I've generally had okay customer service. However, my recent experience with the appliance center has been unacceptable. We purchased a standard range 3-4 months ago and were told that we had to arrange our own delivery. We picked it up without issue. Fast forward to November 25, we received a refrigerator with a non-working ice maker. The store was nice enough to request a replacement, which arrived on December 5. However, the delivery team from DTS was rude and condescending. When they delivered the replacement fridge, they left without completing the installation, leaving the plastic on and handles unattached. The customer service team from DTS called me, disconnected the call twice, and then offered to send someone out on December 11 to finish the job, which I found unacceptable. They then said to go through Lowe's for resolution while Lowe's was on speaker phone with me. I contacted Lowe's, and the manager, Josh, told me that there's nothing they can do, citing that the sale was finalized with the Warehouse, not the store. He refused to offer a credit for the inconvenience or take back the fridge. I was shocked that he seemed to brush off my concerns, stating that he's had numerous customers with similar issues. I then called Lowe's customer service at 1-800-445-6937 and requested to speak with the Columbus district manager. The agent started a case, but her manager refused to help, and I was told that there's no other manager available to call me back. When I asked about the "deliver and set up" service, she claimed it was just a courtesy and not a standard practice. To make matters worse, I was put on hold for over 10 minutes and then hung up on. I have video evidence of all my interactions, and it's clear that I'm not being heard. I'm extremely dissatisfied with the service and would like someone to address these issues and provide a resolution. I'm requesting that Lowe's takes responsibility for the poor service, provides a credit for the inconvenience, and ensures that their delivery teams are properly trained to complete installations correctly. Update: I called Lowe's customer service again at 1-800-445-6937, and it seems like they were more interested in closing shop at 7:00 pm than addressing my issue. The agent seemed to pretend I wasn't on the phone, effectively hanging up on me without resolving anything. This is unacceptable, especially since I've been waiting for a callback. I'm extremely dissatisfied with the lack of service and concern shown by Lowe's customer service team. Update: Lowes Customer Service stated the delivery fee includes just the delivery they information from the website and sales person's in the story is a courtesy and not required! Delivery Includes: Basic installation (only available in select markets) Connection of appliance to existing water source and ice maker or ice and water dispenser connections (if applicable) Unboxing and inspection of your appliance; confirmation of make and model Inspection of the appliance for visible damage (excludes appliances purchased in Lowe's Outlet locations) Removal of packaging from your home Removal of your existing refrigerator if haul away is purchased (customers must uninstall, empty and defrost product prior to haul away) Level and test of the appliance to ensure it's connected properly Connection of anti-tip bracket, if included Basic product demonstration and testing of the appliance to ensure proper connection Relocation of an old freestanding appliance within the same residence (reconnection not included)

Laney in customer service is the BEST!!!! Stood in line for a minute to price match an item and she…read morecame through!!!! Another lady was there also but didn't catch her name.