Prices are about $20 more per gallon than online Benjamin Moore prices, and $15 more per gallon…read morethan online Mallory Paint prices. Also, paint samples are not true to chip color, so be aware of that as well!

From the owner: We are proud to provide old school customer service & Benjamin Moore's premium paints to Spokane…read moreValley!

stopped in for concrete paint for painting grapes around pool deck. everyone was super friendly and…read morehelpful. turned out great

Riduculous that a paint store is closed on Saturday by 1 PM and closed on Sunday when working…read morecustomers are trying to do home repairs. Also their address on N Division Street is incorrect. Lousy for customers. Lovely for employees.

Very knowledgeable, friendly team, will definitely be back for future projects! Left a happy…read morecustomer with my sample choices!

These guys are a REAL paint store. Super nice and really helpful. Lauren is great but they really…read morehave their act together. This is now my Sherwin-Williams WIlliams store!

Came in early Saturday morning with my kids and was immediately approached by Zack. He was…read moreknowledgeable, professional and very helpful. Made me my samples right away and added a paint chip book to look at home. Even added some candy for the boys. Was an overall great experience.

We're nearing a month and I've yet to be contacted by Sherwin-Williams…read more So please don't be fooled by SW's ostensible concern with my issue. Their (automated?) reply was apparently a veiled effort to pretend they actually care about issues such as these.

I had to do epoxy flooring and was tired of using the home depot stuff that doesn't last. So I ask…read morethem if they had a product that they would recommend. They walked me through there product and how to lay it and all I can say is WOW You know when you make your wife happy it must be good. Just wanted to tell them thanks for the great service. I would recommend them to anybody. Thanks Travis

For the last 4 years I have been a solid supporter of Miller Paint. Amazing paint, beautiful…read morecolors, and helpful service. At least until today. My home recently sold, and I have spent the better part of the last few weeks patching and repainting nearly every room of the house. Yesterday, I spent majority of the day adding a coat of paint for the one color that spans most of the house. As the work progressed, I occasionally stopped to check and ensure things were looking good. I did notice that the paint looked slightly different, but assumed it likely just needed extra time to dry. This morning I inspected again - but found the same odd splotchy sheen in areas I painted the patches. Completely unlike the prior coat's sheen. So I brought the cans into the store today along with a slew of photos and videos to help them understand the issue. I had assumed they'd help provide options to fix the issue, as my window to have the house ready for the new owners is rapidly shrinking. Oddly, this was not the case. Two store reps just kind of shrugged their shoulders and told me I'd need to wait a couple months before the sheen would die down. When I asked them why this one batch of paint was behaving so differently from any other color or paint coat I had laid down in the last 4 years, I again got the same shrug & no solution. Even rooms I had patched and painted using Miller Paint but a different color did not result in this weird splotchy sheen. Feeling a meltdown approaching, I opted to leave. I then called another store - the person that answered the call just kept asking the same questions over and over & kept saying they needed details, which I provided over and over. Feeling this person just simply did not care to help, I called the company's headquarters in Oregon. Stuck in phone tree hell for close to 20 min (option 3 doesn't go to sales, but redirects to some vacation rental place), I finally gave up and headed back home - no solution, same awful shiny splotchy walls, and 2 days down the drain to the close day of my house. For such a basic issue, and for a customer that has spent thousands of dollars on their paint products, I was floored at the overall experience (or lack thereof). It could have been as easy as not providing a paint solution, but refunding my money. I will never recommend or use their products again. Save your time and money & find a different paint supplier.

Fantastic customer service at this locally owned store. I needed a paint match and the paint made…read moreinto spray cans....not your everyday ask. River City went above and beyond on to color match - to the point that the new paint can sit right alongside the old color with no discernible difference. Saved me from having to totally repaint everything. Thank you!

I try to support local businesses whenever I can, but experiences like this make it difficult. I…read moreexplained that we were painting a parking spot at the high school as a senior project. The employee suggested using mistint or cheap flat paint, but I said I wanted something more durable so it would last. Trusting their guidance, I let them choose the product. That turned out to be a mistake, $150 later, I walked out with only a gallon and a half of paint. At no point was I told the price up front. It felt like I was treated not as a customer to be helped, but as a dad they could take advantage of, simply trying to make his daughter happy. I never expected a local business to treat local families this way. I should have kept going to the larger store where transparency and fairness are more reliable.

I've enjoyed each time I have been in The Plant Project. It's nice to have a one stop shop for…read moreplants, refillable options and tons of thrifted goodies. I am sad to see the other reviews knowing how wonderful each experience I've had going in. I hope more people are able to come and enjoy the selection of products and everything else this shop has to offer. The build your own terrarium was a great Mother's Day gift and the accessories they have as well never miss. I appreciate the affordable prices as well, it's not every day you get to thrift and not be buying at the "resell" rate. Here are some pictures of an outfit I was able to style with some pieces I picked up from their shop.

Buying from them in store is fine, but don't purchase anything from them online. It's been 4 weeks…read moresince placing my order. The first package was returned to sender -- no idea why because I've had zero issue getting my mail at this address from other retailers. I also had to ask for my tracking number even though my online receipt said they would send a follow up email once my package has shipped with tracking info. They don't answer their phone or return voicemails so it's impossible to get ahold of anyone to get my issue resolved. In fact it seems like they intentionally hang up and ignore calls because some calls are sent to voicemail after a 4 or 10 seconds and some 40 seconds. My email has been unanswered for several days. I had asked for the updated tracking number because it's been yet another week and still no package... 4 weeks just for some premixed soil is ridiculous and I just want a refund at this point and I probably won't get one because they are unresponsive. If you aren't going to answer your phone or emails or have proper invoicing and follow up emails for online orders then don't run an online store. ‍‍‍‍