We came in today and were looking for a specific color, we had a picture of the faded label of the…read morecorrect color and it was hard to read. The clerk made his upmost effort to figure out the correct color and even told us we can come back for a color adjustment if it was incorrect. He was amazing. I didn't catch his name but he had black nails and long hair. Amazing employee and remixed our paint after the color was just a little off. His knowledge of the job was impressive and customer service was excellent. If you see this, we were the ones with the beanie and denim jackets that came in looking for the offwhite paint. Thank you for how nice and knowledgeable you were. Give this man a raise!!!

Horrible store. Hours online are not accurate. I've been in 4 times and they never have the paint I…read morewant. And they don't even seem to care. Go somewhere else Tried them again in a pinch and after waiting 20 minutes in line - the one employee told the person at the counter he couldn't work the register and maybe they could come back. What the heck?

I'm small potatoes, just a homeowner doing my own paint, and found that place to be absolutely…read moreterrific. Mom and pops feel, the guys there are so mellow, kind and helpful, and always thorough about giving you the exact product you need. No issues finding what I need right on the spot--I go for the BM Advance in satin for trims, doors, and cabinets, and the Regal eggshell for drywalls. Oh, and the Refresh acrylic primer. Not sure how they compare price-wise--I don't really look at prices when I find a place that carries quality stuff and treats me so well :)

From the owner: We specialize in Benjamin Moore paint, stain, color matching, color guidance, and more!read more

Prices are about $20 more per gallon than online Benjamin Moore prices, and $15 more per gallon…read morethan online Mallory Paint prices. Also, paint samples are not true to chip color, so be aware of that as well!

From the owner: We are proud to provide old school customer service & Benjamin Moore's premium paints to Spokane…read moreValley!

stopped in for concrete paint for painting grapes around pool deck. everyone was super friendly and…read morehelpful. turned out great

Riduculous that a paint store is closed on Saturday by 1 PM and closed on Sunday when working…read morecustomers are trying to do home repairs. Also their address on N Division Street is incorrect. Lousy for customers. Lovely for employees.

Great service. Courteous Staff. Very busy on a big sale day…read morebut they were diligent in getting all of us taken care of. Great company with quality products.

I spent over a half an hour looking at different paint chips to finally decide on my 2 favorite…read morecolors. It took a moment to be assisted as the men at the counter were assisting others. Then I was acknowledged, my paint taken to the back and the other 2 customers checked out and left. That's when it got bad. Three of the men started to complain and curse loudly about the lighting near the paint chips and not knowing what F***ing mauve was. They were insulting and demeaning the woman who asked about it. I was speechless. I paid for my sample pints and left. Decided the 3000 square foot of walls I have to paint will have paint from another merchant. I will never step foot back in that store and recommend that my friends don't as well.

Fantastic customer service at this locally owned store. I needed a paint match and the paint made…read moreinto spray cans....not your everyday ask. River City went above and beyond on to color match - to the point that the new paint can sit right alongside the old color with no discernible difference. Saved me from having to totally repaint everything. Thank you!

I try to support local businesses whenever I can, but experiences like this make it difficult. I…read moreexplained that we were painting a parking spot at the high school as a senior project. The employee suggested using mistint or cheap flat paint, but I said I wanted something more durable so it would last. Trusting their guidance, I let them choose the product. That turned out to be a mistake, $150 later, I walked out with only a gallon and a half of paint. At no point was I told the price up front. It felt like I was treated not as a customer to be helped, but as a dad they could take advantage of, simply trying to make his daughter happy. I never expected a local business to treat local families this way. I should have kept going to the larger store where transparency and fairness are more reliable.

Came in early Saturday morning with my kids and was immediately approached by Zack. He was…read moreknowledgeable, professional and very helpful. Made me my samples right away and added a paint chip book to look at home. Even added some candy for the boys. Was an overall great experience.

We're nearing a month and I've yet to be contacted by Sherwin-Williams…read more So please don't be fooled by SW's ostensible concern with my issue. Their (automated?) reply was apparently a veiled effort to pretend they actually care about issues such as these.