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    Mallory Paint Store

    5.0 (1 review)
    Open • 7:00 am - 6:00 pm

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    2 years ago

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    Rodda-Miller Paint - Spokane - Splotchy walls

    Rodda-Miller Paint - Spokane

    1.0(1 review)
    0.8 mi

    For the last 4 years I have been a solid supporter of Miller Paint. Amazing paint, beautiful…read morecolors, and helpful service. At least until today. My home recently sold, and I have spent the better part of the last few weeks patching and repainting nearly every room of the house. Yesterday, I spent majority of the day adding a coat of paint for the one color that spans most of the house. As the work progressed, I occasionally stopped to check and ensure things were looking good. I did notice that the paint looked slightly different, but assumed it likely just needed extra time to dry. This morning I inspected again - but found the same odd splotchy sheen in areas I painted the patches. Completely unlike the prior coat's sheen. So I brought the cans into the store today along with a slew of photos and videos to help them understand the issue. I had assumed they'd help provide options to fix the issue, as my window to have the house ready for the new owners is rapidly shrinking. Oddly, this was not the case. Two store reps just kind of shrugged their shoulders and told me I'd need to wait a couple months before the sheen would die down. When I asked them why this one batch of paint was behaving so differently from any other color or paint coat I had laid down in the last 4 years, I again got the same shrug & no solution. Even rooms I had patched and painted using Miller Paint but a different color did not result in this weird splotchy sheen. Feeling a meltdown approaching, I opted to leave. I then called another store - the person that answered the call just kept asking the same questions over and over & kept saying they needed details, which I provided over and over. Feeling this person just simply did not care to help, I called the company's headquarters in Oregon. Stuck in phone tree hell for close to 20 min (option 3 doesn't go to sales, but redirects to some vacation rental place), I finally gave up and headed back home - no solution, same awful shiny splotchy walls, and 2 days down the drain to the close day of my house. For such a basic issue, and for a customer that has spent thousands of dollars on their paint products, I was floored at the overall experience (or lack thereof). It could have been as easy as not providing a paint solution, but refunding my money. I will never recommend or use their products again. Save your time and money & find a different paint supplier.

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    Rodda-Miller Paint - Spokane - More splotchy walls

    More splotchy walls

    Rodda-Miller Paint - Spokane - More splotchy walls

    More splotchy walls

    Rodda-Miller Paint - Spokane - Everything for a painting project from start to finish!

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    Everything for a painting project from start to finish!

    General Store & Ace Hardware

    General Store & Ace Hardware

    2.8(54 reviews)
    2.8 mi
    •$$

    From auto parts to clothing and everything in between. I don't go here often an it is out of my…read moreway, but when I need that oddball item I can't find elsewhere, The General Store will usually have it. Yo just don't find many stores like this anymore, with such a mix of items. It is fun to wander thru the narrow isles and see what they have. Service has always been friendly. Sure the prices don't match the discount stores, but they have stuff! Other reviews seems to have issues with their return policy. I have only ever returned one item and had no issues.

    I used to love shopping at The General Store, but I haven't been back since the day I was…read morewrongfully accused of stealing. I was stopped at the front of the store, right by the cash registers, in full view of everyone coming and going. Multiple employees surrounded me while they searched my purse and my person. It was one of the most humiliating experiences I've ever had, especially knowing I had done nothing wrong. After they found nothing, one employee quietly apologized to me. What hurt the most was that there was never a public acknowledgment that I hadn't stolen anything or a public apology in front of all the people who had just watched me be treated like I had stolen something. Instead, I was left to walk away carrying the embarrassment and humiliation on my own. I went home in tears that day, and I have never been back. I genuinely used to enjoy shopping there, but the way that situation was handled changed that for me completely. I recently shared this experience in a comment on one of The General Store's TikTok posts about how amazing their store is. I wasn't trying to be hateful or disrespectful. I shared it because this experience genuinely hurt me, and I felt that customers should be able to speak honestly about how they have been treated. What was especially disappointing was their response. Rather than reaching out to say, "We're sorry this happened to you," acknowledging how the situation was handled, or letting me know that steps had been taken to prevent another customer from having a similar experience, they blocked me. That response was incredibly disappointing. I wasn't looking for anything from them other than some accountability and acknowledgment that the way I was treated was hurtful and humiliating. Being blocked for respectfully sharing my experience left me feeling as though protecting the store's image mattered more than hearing from a customer who had been deeply hurt by the way she was treated.

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    General Store & Ace Hardware
    General Store & Ace Hardware
    General Store & Ace Hardware

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    Mallory Paint Store - paintstores - Updated October 2026

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