Bought a quart of paint for my house a few months back because painter used this brand. Could not…read moreuse for a few months and when I tried to open can it would not open and had to pry it open which ruined can . Today went to this store I bought from to get new can to put paint in since it was good. Told I can not have can needed to buy new one. There process of sealing can cause this problem but took responsibility

I was not thrilled with my overall experience here today. I need to repaint my door and my HOA is…read morevery specific on the color selection and where to buy the paint, but offers a discount code. My husband asked me to pick up a quart for our door and get paint chips for the house colors so that we had them to use in the future. I tried go in on Sunday, but they had temporary hours listed and were closed. This was a little inconvenient bc they're listed online as being open, but it was really not a big deal, so I went back today. The setup was confusing. There are two counters opposite and one person was serving two customers at one counter and a gentleman was doing something on the computer at the other, so I wasn't certain where I was to go to receive service bc he looked busy. I went to the sample wall, but there was a couple looking at them and just standing there staring in the way, so I started to walk back to the front and the gentleman on the computer then helped me. The gentleman who helped me was very nice and informed me that they have been out of my specified paint type and color for several months. They can't call to let you know if and when it comes in. Ok... Bummer. I'll still get the paint chips and call back later to check in occasionally. I specifically said that my husband wanted me to pick up paint chips. He replies "Well I have samples of the two colors". Again I asked, "Ok, so you don't have paint chips or a sample of the third color?" and was told again "Well I can get you samples of the two." I'm thinking, ok, great. If I can't get paint chips the samples should be fine bc it'll be the true color and I can get 2 out of 3... You have to pay for the samples though, which I actually didn't need at all. Oh, and btw, the discount can't be applied to the samples... Of course... After I pay for two paint samples, he then said "Did you still need those paint chips?" This is where my experience soured. I specifically asked for paint chips when I entered and now they're giving them to me after implying they don't have them. So you got $10 bucks from me, which I had no need to spend, but I'll take my paint chips across the street to color match from here on out. This really felt like bait and switch. At least he prevented me from wasting my time and money at other locations bc they're out valley wide of what I need.

i go buy paint and supply many many times. i paint casas with crew. homeowner say paint color no…read moreright so i come back to have them fix. they tell me no fix and color right. i lost lots of money and mad customer. no go here anymore

ADCO PS is FastJet Customs preferred store. The ladies behind the counter are amazing! #Renee…read more FastJet 1970 Cinister Chevelle was painted w/ Omni Plus (3-4 base coat) and Matrix HS clear.

I just went to the store at Dunn Edwards at this location. I made a mistake which was completely my…read morefault and they would not let me leave without correcting it. I was blown away how adamant they were about making me happy and of course, wanting to continue to come back here.

Get the sense that staff genuinely strives to do a good job here. Have had a little confusion over…read moreconflicting recommendations but at least everyone makes a strong effort to help. Far better than my experience at Sherwin Williams, and upon reading I discovered Dunn Edward's is specialized for desert climates, which is definitely a plus. Young man who is there virtually every day has been exceptionally good with recommendations and insight. Glad this location is close by.

These guys were extremely helpful. Jaime was very patient and helped me as a first time Painter…read more Went with a candy apple paint, which isn't the easiest to start with but they set me up for success and it turned out great!!! Thank you Jamie

Always great service and great prices. 2 location in Phx. They make the paint why you wait…read more Friendly staff

This Sherwin Williams is great to work with. As a painting contractor working with this new…read moremanagement is a sigh of relief. They are attentive and accommodating. I look forward to doing future business with them. I would suggest them to any of my clients and other business partners.

Kaitlyn is a super professional, knows her business and is very cordial…read more She is a true professional, we really appreciated her recommendations

Arielle and Curt were very helpful and accommodating. We had a major problem matching up a Frazee…read morePaint that was used on Homes in Trilogy at Vistancia because the HOA hadn't updated their paint samples. They apologized several times for taking their time matching what should be the colors correct and I'm thankful for that. Great store and am delighted it's close to our development.

Quick friendly knowledgeable service!! Everyone that I encountered knew exactly what they were…read moretalking about and had great recommendations!

I stopped into Dunn-Edwards in Surprise today to pick up paint for a project and brought my samples…read morewith me. The staff got everything matched and mixed quickly and I was in and out without any hassle. Jeremiah was awesome. The pricing was very reasonable, they have a huge selection of colors, and the quality of Dunn-Edwards paint has never let me down. I've been using their paint for close to 30 years and it's always been dependable. Great service and a smooth experience

Absolutely Outstanding Customer Service - Ask for Alisa!…read more I went into Dunn-Edwards in Surprise, AZ, trying to match a paint color used only in one bathroom in my house--painted sometime between 2016 and 2022. I brought tiny chips of paint, hoping they could scan them, but they were too small to read. That's when I was lucky enough to be helped by Alisa Hickman, and let me tell you--she is incredible. Alisa went above and beyond to help me solve this mystery color situation. She looked up my old painter by name and phone number, dug through years of archived orders, asked if I had other paint cans from that era, and then used the codes from those to narrow it down. She even scanned the small chips I had and manually compared them to several possible matches from custom orders--determined to figure it out. All while juggling other customers and still checking in with me constantly to make sure I was taken care of. She spent nearly an hour with me, and never once acted frustrated or rushed. Her level of service, patience, and commitment is something I haven't seen in retail in decades. If you go to this location, ask for Alisa. She's a rockstar and made me a Dunn-Edwards customer for life.

These folks saved my kitchen remodel with a quick exact match made (custom color gallon in top coat…read morelacquer base) to my new drawer front; good masking supplies and a decent respirator to eliminate the lacquer fumes as I completed my cabinet frames. Definitely a one stop shop for cabinet painting supplies! Friendly service and even packed the lacquer in aerosol cans for my touch up work.

Excellent customer service ! Professional staff ! Always going the extra mile for customers…read morerequests. This business started small and has grown considerably over the years.

Great people to work with & very knowledgeable!!! Don't understand the bad review the gentleman…read moregave. He had issues the all of his reviews lol

When we first moved to our current home, it had 2 ponds. Kwan was very kind, and though I was…read moreextremely ignorant with regard to what I needed to do to set up our ponds, he was patient and via a visit to our home, he guided me though the steps to initially prepare and ready a koi pond. We also went to his own shop and marveled at the beauty, serenity, and selection of available fish, accessories, and other items. With his guidance, we have been able to maintain healthy fish and healthy ponds. In fact with the confidence we built through his encouragement, we built a third pond on property. His shared knowledge is priceless, so what we paid was a tremendous value. We highly recommend this business.

I was greeted by Quan with a smile and a lot of enthusiasm! I was looking for something to plant…read morefor an aquascape project I'm working on. They had a number of items priced just right, and although I didn't purchase anything during this visit, I got a thorough education of how to do ponds and am contemplating on doing the same to my backyard after seeing the layout. Would definitely be coming back when I'm ready.