Rude, sass-mouthing Hispanic girls think they're princesses, when really they are working in a…read morecustomer role. They need a reality check and an etiquette class. And why isn't the manager teaching these twits how to deal with customers properly. We are spending tens of thousands of dollars per job to be disrespected? It's a real quick way to lose business. We've been buying paint here before these nasty girls were even born. The heavy-set one should have been fired a long time ago.

I was not thrilled with my overall experience here today. I need to repaint my door and my HOA is…read morevery specific on the color selection and where to buy the paint, but offers a discount code. My husband asked me to pick up a quart for our door and get paint chips for the house colors so that we had them to use in the future. I tried go in on Sunday, but they had temporary hours listed and were closed. This was a little inconvenient bc they're listed online as being open, but it was really not a big deal, so I went back today. The setup was confusing. There are two counters opposite and one person was serving two customers at one counter and a gentleman was doing something on the computer at the other, so I wasn't certain where I was to go to receive service bc he looked busy. I went to the sample wall, but there was a couple looking at them and just standing there staring in the way, so I started to walk back to the front and the gentleman on the computer then helped me. The gentleman who helped me was very nice and informed me that they have been out of my specified paint type and color for several months. They can't call to let you know if and when it comes in. Ok... Bummer. I'll still get the paint chips and call back later to check in occasionally. I specifically said that my husband wanted me to pick up paint chips. He replies "Well I have samples of the two colors". Again I asked, "Ok, so you don't have paint chips or a sample of the third color?" and was told again "Well I can get you samples of the two." I'm thinking, ok, great. If I can't get paint chips the samples should be fine bc it'll be the true color and I can get 2 out of 3... You have to pay for the samples though, which I actually didn't need at all. Oh, and btw, the discount can't be applied to the samples... Of course... After I pay for two paint samples, he then said "Did you still need those paint chips?" This is where my experience soured. I specifically asked for paint chips when I entered and now they're giving them to me after implying they don't have them. So you got $10 bucks from me, which I had no need to spend, but I'll take my paint chips across the street to color match from here on out. This really felt like bait and switch. At least he prevented me from wasting my time and money at other locations bc they're out valley wide of what I need.

i go buy paint and supply many many times. i paint casas with crew. homeowner say paint color no…read moreright so i come back to have them fix. they tell me no fix and color right. i lost lots of money and mad customer. no go here anymore

ADCO PS is FastJet Customs preferred store. The ladies behind the counter are amazing! #Renee…read more FastJet 1970 Cinister Chevelle was painted w/ Omni Plus (3-4 base coat) and Matrix HS clear.

I just went to the store at Dunn Edwards at this location. I made a mistake which was completely my…read morefault and they would not let me leave without correcting it. I was blown away how adamant they were about making me happy and of course, wanting to continue to come back here.

Get the sense that staff genuinely strives to do a good job here. Have had a little confusion over…read moreconflicting recommendations but at least everyone makes a strong effort to help. Far better than my experience at Sherwin Williams, and upon reading I discovered Dunn Edward's is specialized for desert climates, which is definitely a plus. Young man who is there virtually every day has been exceptionally good with recommendations and insight. Glad this location is close by.

These guys were extremely helpful. Jaime was very patient and helped me as a first time Painter…read more Went with a candy apple paint, which isn't the easiest to start with but they set me up for success and it turned out great!!! Thank you Jamie

Super friendly counter service. Very helpful, talkative, and informative. The stock is excellent…read moreand the pricing is reasonable. They have all the supplies you need to paint vehicles of any kind. Automotive paint is their specialty.

This Sherwin Williams is great to work with. As a painting contractor working with this new…read moremanagement is a sigh of relief. They are attentive and accommodating. I look forward to doing future business with them. I would suggest them to any of my clients and other business partners.

Kaitlyn is a super professional, knows her business and is very cordial…read more She is a true professional, we really appreciated her recommendations

We had an excellent experience at Sherwin-Williams, thanks to Michael! We came in unsure about…read morewhich products would be best for our project, and Michael took the time to help us make the right selections based on our color choice, room use, and lifestyle. He was incredibly knowledgeable, helpful, and even helped us find the best possible deal for the job. We truly appreciate the time and care he put into helping us, and we feel like we got excellent value for our money. Thank you, Michael, for making the whole experience so easy!

Over the last several months, I have accompanied my elderly Mother several times when she has…read morevisited this specific Sherwin-Williams location (PEORIA-LAKE PLEASANT PKWY Store 727617) to purchase paint products and supplies. After my Father passed away recently, she decided to redecorate and repaint the interior of her home, beginning with her bedroom. This was a significant and emotional change, as it was the first time in nearly 60 years that she was making their bedroom entirely her own. My Mother has been a loyal customer who purchases the highest-end paint and best supplies available. I began accompanying her because, on several occasions when she went alone, her bedroom paint color was mixed incorrectly or she was given the wrong finish, requiring multiple trips back to return or exchange products. On one occasion when I accompanied her to return an item, the manager, Ryan, handled the situation exceptionally well. He was professional, knowledgeable, extremely helpful, and genuinely kind. His customer service was absolutely top notch. Ryan is 100% 5-STAR'S!! Unfortunately, the issue I am writing about involves a different employee, a brunette woman in her twenties with glasses named Danna. This is not about one isolated incident or misunderstanding. On more than five separate occasions, I have personally witnessed Danna being absolutely rude and condescending toward my Mother. Her tone repeatedly comes across as though she is talking down to my Mother or treating her as incapable of understanding what is being discussed. On my last trip with her to the store, Danna's behavior became so disrespectful that I needed to step in and speak on my Mother's behalf. During another return/exchange situation, while we were already discussing the issue directly with Ryan, Danna came over and inserted herself into the conversation. No one asked for her help or input. She began talking over Ryan and attempting to take control of a conversation he was already handling professionally. From my perspective, her behavior was inappropriate toward us as customers and appeared to undermine the authority of her own manager. The level of condescension from Danna has been consistent enough that I cannot view it as simply someone having a bad day. My Mother is an elderly woman and a long-time, loyal customer who spends a significant amount of money at this store. She deserves patience, respect, and basic courtesy--not to be spoken down to, made to feel unintelligent, or treated as an inconvenience. There was also an advertised discount issue. My Mother went there alone last week for paint supplies and was given only 40% off by Danna when the promotion clearly advertised 50% off. She didn't notice the error until she got home, meaning we now have to make ANOTHER trip back to correct this too. Considering the repeated issues she has experienced with Danna, I find it especially frustrating that she continues to deal with unnecessary problems despite being such a loyal customer. At this point, my Mother should not feel anxious or uncomfortable walking into a store where she has spent so much money simply because she is worried about how she may be treated by Danna. I hope management takes the repeated customer service issues involving Danna seriously. One employee should not repeatedly diminish an otherwise positive customer experience, especially when employees like Ryan demonstrate exceptional customer service. Ryan deserves recognition for the way he treats customers. Danna, however, needs to understand that being knowledgeable about products does not give her the right to be rude, condescending, dismissive, or disrespectful to customers. I sincerely hope this feedback is taken seriously and that appropriate steps are taken to address the repeated concerns involving Danna. My Mother deserves better, and frankly, so do all customers who choose to spend their hard-earned money at this location.

I stopped into Dunn-Edwards in Surprise today to pick up paint for a project and brought my samples…read morewith me. The staff got everything matched and mixed quickly and I was in and out without any hassle. Jeremiah was awesome. The pricing was very reasonable, they have a huge selection of colors, and the quality of Dunn-Edwards paint has never let me down. I've been using their paint for close to 30 years and it's always been dependable. Great service and a smooth experience

Service with a smile. I was able to purchase the paint required to update new items installed in…read moremy home. Exterior needs to be painted where work was completed. No issue. I brought in the color needed, they mixed and recommended the brush needed and I was quickly on my way home. Thanks for great service!

These folks saved my kitchen remodel with a quick exact match made (custom color gallon in top coat…read morelacquer base) to my new drawer front; good masking supplies and a decent respirator to eliminate the lacquer fumes as I completed my cabinet frames. Definitely a one stop shop for cabinet painting supplies! Friendly service and even packed the lacquer in aerosol cans for my touch up work.

Excellent customer service ! Professional staff ! Always going the extra mile for customers…read morerequests. This business started small and has grown considerably over the years.

Great people to work with & very knowledgeable!!! Don't understand the bad review the gentleman…read moregave. He had issues the all of his reviews lol

When we first moved to our current home, it had 2 ponds. Kwan was very kind, and though I was…read moreextremely ignorant with regard to what I needed to do to set up our ponds, he was patient and via a visit to our home, he guided me though the steps to initially prepare and ready a koi pond. We also went to his own shop and marveled at the beauty, serenity, and selection of available fish, accessories, and other items. With his guidance, we have been able to maintain healthy fish and healthy ponds. In fact with the confidence we built through his encouragement, we built a third pond on property. His shared knowledge is priceless, so what we paid was a tremendous value. We highly recommend this business.

I was greeted by Quan with a smile and a lot of enthusiasm! I was looking for something to plant…read morefor an aquascape project I'm working on. They had a number of items priced just right, and although I didn't purchase anything during this visit, I got a thorough education of how to do ponds and am contemplating on doing the same to my backyard after seeing the layout. Would definitely be coming back when I'm ready.