Had a great experience during my visit today! I cannot…read morebelieve I've been going to the bigger stores for paint this entire time. She was so helpful in assisting me narrow down some colors and undertones, Samples are inexpensive and it's great quality. Will be coming back for all future projects!

!!Fantastic Service, Selection & Support!!…read more Paint Garden is a Family Owned & Managed Small Business in Riverside, CA.  Based upon my several visits I can attest that YOU will have a PHENOMENAL Customer Centric Experience. 》ABOUT PAINT: 1 COAT OR 2?《 Benjamin Moore Paints are a little more expensive, yes. But that's because they have More PIGMENT!  PIGMENT = COLOR & COVERAGE MORE COVERAGE = LESS PAINT & TIME TIME = $$$$ Don't Take My Word for it! Read this article from Family Handyman https://www.familyhandyman.com/project/high-quality-paint/ A detailed experience is soon to follow. (Because the Service is SO GOOD, it's Worth it.) Support small businesses by shopping here!

I had to redo my restroom and bought a vanity that was missing screws. I went to Home Depot and no…read moreone was available to help me. I decided that after 10 minutes I'd go to Ace. Once I showed upa gentleman came up to me and greeted me. I explain my situation and showed him the directions. He went to 6 different drawers and matched the parts I needed. He was attentive and friendly. Best experience I've had.

forget home depot and lowes, no one is there to help you or has any knowledge of basic trades. ace…read morehardware has sales people who know the trades, great inventory and items you won't find elsewhere plus their pricing is way better than the big boxes and you can get in and out in minutes without a hassle. i love this store!

Incredible selection in service old school style customerservice in fact, the big box Home Depot's…read moreand Lowe's don't have anything on this place.

I have aphasia so I'm unable to talk. I was in there this morning for sprinkler supplies. The…read moreolder lady who was working there was rude and she wouldn't get my military discount. I understand it's only 10% . I showed my ID and just made a face of why are you wasting my time. I usually have better service from the younger staff. But next time I see her I will walk out and take my business elsewhere.

After reading the reviews I decided to check this location out for myself. I needed some paint that…read moremy HOA wanted me to touch up on my home. And since the original color came from Vista Paint, it seem logical to get what I need from there store to match the color correctly. The gentleman at the front counter gave great customer service and I can see how some reviews were less than kind on the other employees. Everyone else were more like cavemen grunting about there day. But the small guy with glasses at the register gave me great customer service and made this review 4 stars instead of 2. The other employees just go about there day with a lack of awareness of what's around them. They are like construction workers that do the job because they have too. This location mostly caters to large accounts and not the mom and pops that come in for one gallon and a paint brush..

Homeowners... Be Warned Unless you are a Contractor with an…read moreaccount, don't bother. Upon entering the store, the representative took one look at me and my daughter and instantly turned around and walked away. He didn't greet us, or ask if he could help us, He just walked away. When I walked up to the counter to ask about their paints and prices, the gentleman sighed as if I was bothering him (note: there were no other customers in the store). Getting information out of him was a begrudging task, and his 2 fellow coworkers sat behind the counter with him, silent, with their arms folded in slight amusement. Sadly, this has been my regular experience of service at most dedicated Paint Stores. I personally know that Customer Service is a hard job (being one myself) but no one likes to feel that their business is a bother. NOTE: If you want EXCELLENT SERVICE Check out my review of the PAINT GARDEN in Riverside, CA. Or better yet, Visit the Paint Garden and find out for yourself!

You are not the only shop on the mountain, treating people like they have no other options is…read morecomplete crap. I went to the store this weekend to look for some bathroom paint options, I found some stuff I liked could not get any service or questions answered and then watched somebody walk in ask questions get everything taken care of because he has an account there. Be happy to spend my money elsewhere. Sidenote the parking lot carpet bombed with bullshit signs about parking because there's so many people trying to get paint is a great first impression.

Walked in the store to find the man behind the counter and two other people not wearing masks. Im…read morepregnant and asked nicely if he wouldn't mind please putting on a mask while I shopped. He and the other people retorted "no!" And "we won't wear masks here." Took my business elsewhere. He lost out on a major piece of business as I was preparing to buy paint to cover 2800 sf. His loss. Sharing my negative experience in case other people don't want to receive this poor level of customer service.

Really smart sales staff! I did a lot of research, asked a lot of questions, and the staff was…read moreable to answer everything. I asked about options and the staff (wish I could remember her name...Sunday morning around 10AM 5/14/2023). I bought 3 gallons, and got a good discount for the over $50 buy. Sweet. It goes on smoooooooth. Smells good too. Doesn't stink up the house either.

The staff was very helpful with their recommendations . They Answered all my questions…read more Knowledgeable. They ran out of a primer I needed and recommended I check back in Sunday for the new shipment. I was really surprised when I came into the store for the follow up and saw behind the counter the primer ,in the amount I needed, labeled with my name . EXCELLENT customer service. Shout out to Jasmine who helped me out both days.

First time at Sherwin-Williams and we had SUCH a great experience!…read more The girl who helped us was seriously awesome -- super friendly, patient, and made everything so easy for us to understand. She even gave us a first-time customer discount which we really appreciated! The store itself was very clean and organized, and I was pleasantly surprised they even have a little tea and coffee station -- such a nice touch while you're picking out paint. The bathrooms were also very clean. Parking was AMAZING too -- tons of spaces, super easy, and the location is very convenient. Overall, such a positive experience and we will definitely be coming back here again for our future paint projects!

My first time stepping foot into a Sherwin-Williams Paint…read morestore was last summer when I had my house remodeled. Staff are welcoming, friendly, informative and very helpful - service with a smile. This is probably why I like this place over Home Depot's paint department. Sherwin-Williams, by far, wins on good customer service. Recommend

We had our house professionally painted a couple years ago, and they utilized Benjamin Moore paints…read moreand stains from a source in Redlands. I was doing touch ups today and realized I didn't have enough outdoor stain to complete my trim. I went to the store it was purchased from and felt I had walked into a ghost town. After waiting over 15 minutes, an employee finally came to the counter. I placed the can on the counter, and the employee said they didn't have the Benjamin Moore Arborcoat solid stain anymore. No problem, I'll take whatever the replacement product is. I was told there WAS a replacement, but they wouldn't be able to match the color. So I asked, "what's the difference? Is the sheen different? Does it lay lighter or darker than what I have?" The employee didn't know and offered no potential solution. Leaving the Redlands store, I Googled Dunn Edwards and found a location in Colton. Jack, the employee who helped me, told me they have a similar product, and matching what I had wouldn't be a problem, just do a wet sample with their photospectrometer. Fifteen minutes after I walked in the door, they had a gallon of fresh stain ready to go. The dried sample on the Dunn Edwards container matched the sample on the old can perfectly! My recommendation: the Dunn Edwards store in Colton, and Jack in particular, provided a stellar experience, perfectly matching the color/sheen of the stain I needed with phenomenal customer service to boot!

Figuring out the perfect color is tough, but the staff at Dunn Edward's were extremely helpful…read more Jules, the color specialist, was very patient with us in trying to figure out what exactly we were looking for for the exterior of our home. We've made quite a few trips back and forth and every staff member was ready to help!