Terrible customer service, old man behind the counter is rude , simply went in to double check the…read morecolor we bought was right .... The whole time he was complaining on how I was wrong , when I'm playing 60 plus per gallon I wanna make sure it's the right one especially since my client picked out the color and I wanna make sure my customer is 100% satisfied, definitely wouldn't come back , take our business to Sherwin Williams .... Simple question "can you check if this was the right color " ...... turned into a whole issue , I worked in customers service for 10 years and yeah I get customer isn't always right , but I'm just asking to double check I didn't need a whole speech of how I was wrong and the paint cards I had were wrong and then I can hear him talking bad to the employees in the back ? Go somewhere else or different location or at least until Scrooge McDick retires .

Horrible customer service the Colors we got looked a little off so we asked them to check the color…read moreand the old guy behind the counter argued with us and when he finally took it back he was talking bad about us to his coworkers

They always have great customer service. And I personally…read morelike the quality and finish look of the paint once dry. Worth the drive

I've been coming to this store since they have been in business here and good business is what…read morekeeps me coming back! I've dealt with the associate Clarissa many times and she is the reason I e come back! Paint match, no problem, product ready at a certain time, no problem! She puts out an extraordinary effort to provide outstanding customer service! Great job Clarissa!

Once again Leo(manager) was great! I purchased paint at the Corona location. When I realized while…read moreout of state that I didn't purchase enough for the room I was painting. I went to the local location and they could not find my account. I called Leo and he took time out of his busy day to look up my account and speak with the associate at the location my information. Customer service that his is unheard of today. Thanks again Leo! You're the best. Michelle P

The paint is great quality but even more importantly the staff is amazing!! Luis is a miracle…read moreworker who completely saved my quick-decision-making self from a disaster! He explained how he would re-tint our existing paint to make it a more appropriate color and was a total pro. I can't recommend using this store enough!

I have aphasia so I'm unable to talk. I was in there this morning for sprinkler supplies. The…read moreolder lady who was working there was rude and she wouldn't get my military discount. I understand it's only 10% . I showed my ID and just made a face of why are you wasting my time. I usually have better service from the younger staff. But next time I see her I will walk out and take my business elsewhere.

I live close to the store so I shop here all the time. Unfortunately, the cashiers that are nice…read morehere. Don't work here anymore. Adrienne is flat out a liar and then rude as well. I went out of my way to buy six because it said by five get one free then I'm like OK. I just paid for all six and she started arguing with me and I'm like it's basic math 6×5 = 32 dollars tax that's what I got charged so I just flat out said she just tells you what she wants so that you'll go away I'm 56 years old so I don't want some 20 something not doing her job and ripping me off even if it's not my money. I'm actually buying for someone else but nowadays everyone's trying to save money and they don't need lousy cashiers who aren't making more by stealing from the rest of us so pay attention to your receipts and don't trust the cashier when she says you get the discount

This review is mostly for the manager and his team. I like how this particular store has everything…read morein order. A couple of weeks ago there was a good store sale and I noticed that the sale prices were posted at each item. I had visited other stores to purchase paint within that same week like Moreno Valley and San Bernardino, and I didn't see the sale signs posted. It made me appreciate the Riverside store and the attention to detail that they exhibit. I think it would be a good idea to have this manager go around and get all the Vista stores in the region up to par. Overall the paint is good and I like the fact that Vista has great sales on sundries.

Employees lack basic customer service skills. The on-duty manager hasn't learned yet that it's best…read moreto not roll his eyes when speaking with customers. I will drive to another BM retailer. This place is a joke.

I'm getting a back yard makeover and needed some paint for my wooden fence. I was referred to Dunn…read moreEdwards by a friend and I'm glad I went. When I arrived it was busy and crowded with 2 employees. Stephanie who was working the front desk did an extraordinary job helping all the futon a timely fashion. She was also able to help me pick a color for my fence (espresso macchiato). She was also able to advise me on the different paint products and recommendations. Stephanie even brought my paint out to the car! Wonderful service and great products will make Dunn Edwards my new go to store when needing paint. My old fence came out looking brand new, thanks Stephanie for all the help!

Like many others stuck at home during the COVID lock down I decided our home needed an update. I…read morecontacted our trusted contractor, was put on "the list" and began the process of making design choices for our primary bedroom en-suite. When it came time to make paint choices I was stumped. I knew I wanted color but which color? Pinterest seemed to have a strong bias toward blue (not a fan) and for some reason every room on Houz is white! I was driving my husband crazy, collecting dozens of paint chips, lots of peel and stick samples and eventually those small sample cans started to accumulate. I knew the contractor would insist on Dunn-Edwards but there is no store close by so I attempted to use their visualizer. That's when I saw "Professional Color Consultation " on the menu. Game changer! I made an appointment!! I packed up my tile, countertop and flooring samples, I took better pictures of the furniture and rugs that were staying and headed to Moreno Valley. Pamela Nolasco listened patiently to my long explanation of my vision ( as you can tell, I'm not a right to the point kinda gal) asked some thoughtful questions of both my husband and I and confidentiality suggested Foxtail, a tawny brown! Did not expect that but as she explained it bought out the warmth of the flooring, made the tile and quartz countertop look rich and the champagne bronze fixtures we'd already purchase where the jewelry. I was convinced so we took home a sample pot to make sure it worked in our light. Second thoughts set in when I asked the opinion of friends and family, should have know! A few weeks later when the painter needed a commitment I went back to Pamela. This is when she really showed her talent. Such a good listener! After the second meeting I was reassured about the wall color and had the perfect paint for the vanity and the doors. We're both so pleased with the result. Thank you!

So happy I found this place. Very affordable pricing, very friendly and helpful, purchased 3 5 gal…read morebuckets and 2 one gallon. Had to mix colors for the 2 gallon pails. So instead of having me wait said he'd call. Ended up driving it out to me!!! Such customer support is unheard if nowadays. Thanks try them out

From the owner: Paint your home at a low cost. "where quality is made affordable". Need a painter not a problem we…read morehave you cover as well at a low cost depending on your needs.

Location is on Holt and Mountain. It's easy to go by it so make sure you are in the right lane as…read moreyou head west in Holt and it is just past Mountain. Great selection of Benjamin Moore Paint. Fast service with a bunch of inventory for paint brushes and ancillary stuff that you forget about when you need to paint. Prices are pretty good and again selection is good.

My rating is for the customer service experience at the Ontario store (Holt and Mountain),…read morespecifically with the store manager, Tad. I was a customer at the E. Foothill (Upland) Paint Bucket for over 30 years. I've been a competent DIY painter for decades. I learned how to do faux finishes directly from the staff at the Upland store. They guided me to Benjamin Moore paints, the proper tools and techniques to achieve a Mediterranean colorwashed look, using glaze over paint. I've colorwashed most of my (two-story, 3-bdrm) home, updating twice. I'm currently remodeling two bathrooms. I went to the Ontario store with my contractor, Alyssa (Kitchen Medic), knowing EXACTLY the look and colors I wanted. Tad steered us to Benjamin Moore Aura paint; since I'm doing bathrooms, I agreed. He also advised us to use a MATTE finish, and to tint the glaze using the same color as the base wall color (Starry Night Blue). I wanted a very deep, mysterious look, like a Moroccan spa. I'm using Moroccan zellige tiles and wanted the painted walls in a similar color. My painter used a tinted primer and two coats of matte paint. He then glazed one wall, following Tad's directions precisely (we mixed paint to glaze in a 1:4 ratio, crosshatching it on). After 24 hours, there was absolutely NO trace of the glaze. NONE! The wall had "swallowed" it! Simple research on the internet (and speaking with experienced painters) advised NEVER glaze over matte finish, for precisely the reason we saw: it absorbs the glaze. Furthermore, glazing with the same color as the base coat (which I admit went against my instincts; I'd never done that before, but assumed that Tad was an expert) is NOT advised, since it provides little to no contrast. Alyssa returned to the Paint Bucket to speak with Tad and...the results weren't pretty. Tad did not admit that he'd given us poor advice, causing us to lose days of drying time and effort, not to mention the expense of buying Ben Moore most expensive paint in the WRONG finish. When Alyssa reminded him that we'd shown him photos and explained in detail the look and finish we wanted, he simply shrugged. He didn't offer to rectify his error in any way, offering to refund what I'd paid, or cover the cost of the replacement paint and clear coat primer I need to use to "save" my bathroom without having to start over from scratch. No apology obviously --not even an acknowledgement. To have this poor level of customer service from a family-owned business that I've used for decades, and upon whose expertise and KINDNESS I've ALWAYS been able to count, was infuriating and disappointing. BUYER BEWARE of the manager in the Ontario Paint Bucket store.

Trying to find which colors to paint the exterior of my house was challenging! However, Chris was…read moresuper helpful and made the process easier. My sister and I appreciate his help!

Thank you there staff is always friendly and helpful. Even the manager isn't afraid to lend a hand…read more Great paint and service.