Needed to get just a small sample size container of paint to touch up in our apartment. Gabrielle was EXTREMELY knowledgeable, friendly, and helpful. They didn't have exactly what we were looking for, but she was able to get us the paint we could use and explained the differences with the paints types. She explained how to apply the paint and how many coats it would take. A huge THANK YOU to her! read more

Great customer service, their color advisor killed it and they had awesome products that made painting really easy! Yet read more

Sherwin-Williams Paint Store - Paint Stores Near Me - Chandler, Arizona

After talking with the manager they let me bring in my paint for a same value trade in. I brought a paint chip this time and they matched it perfectly! Very happy with how easy they fixed it and they were very polite. read more

Sherwin-Williams Paint Store - Retaining wall - Paint Stores Near Me - Chandler, Arizona

Amazing customer service! The color expert walked me through choosing the color for my house-- indoor and outdoor. Talked about the lighting, the different tones, and the sheen. I will always come to this location if I need paint! read more

As you might know there has been a shortage of samples everywhere and we needed the entire interior of the house painted! I am not good at choosing colors so after stressing out for weeks and getting some wrong color samples from Lowe's I went to this location. They were out of small sample cans but had a sale on quarts. Which is still pretty expensive if you keep buying wrong colors! However! One of the employees turned out to be extremely helpful! He started printing out labels with what colors exactly were being added to the paint since we didn't want any red or gray undertowns, and it turned out very helpful! We bit the bullet and bought two quarts of sample paint and one of them turned out to be exactly what we'd been looking for! Thank you so much for going the extra mile! read more

This place sucks Such a sweet girl working all alone I am one of five waiting No music - or TV to watch while waiting Every time I come here its always the same ... one person to do it all Bad product representation read more

I'm giving this store 5 stars because of Julia. Very knowledgeable and friendly. she went above and beyond for the customer in front of me. When it came to my turn she was great. i felt bad that she was alone but her customer service is exceptional and deserves to be recognized. read more

We went into their store in Chandler, yesterday. We spend the extra money on their product because it is a superior product and they have expert advice... most of the time. We just spent a small mint on a mahogany door and asked for advice on how to stain it on one side and paint it on the other. The advice was great; however, this is where the problem arose; the stain we chose needed to be mixed with extra colors. When our rep went to take a can of stain off the shelf, he looked through several of them and grabbed the one he liked. As he was walking over to the paint mixers, I noticed he pulled at the label on the can. It was lifted on the upper corner. He inspected it and proceeded to the color inserting machine. I figured since he looked over the can so closely it had passed his inspection. Little did I know, there was a very obvious dent where the label had lifted. After buying several cans of paint, stain and primers, we were told to stir the contents, not to shake the can. We were told by the rep to put the can of stain upside down until we were going to use it and then stir it when it was opened. We did not open the can, per instructed, we set it upside down and 30 minutes later went back out to the garage and found a small puddle. The can leaked. Thank goodness that we placed it on top of our large plastic trash can. Can you imagine if we had set it on the $950 door? I suspect the can leaked because the can was misshaped after the dent and the lid did not form a good seal, however, there are some pretty good dents where the can lid was opened to add the color tint. Check out my pictures. We are not happy with receiving a damaged can, especially when the paint rep so blatantly noticed the dent. read more

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I went to this location to try to color match the exterior of my home to repaint the foundation. I was impressed with how organized the store is. They had a binder that was labeled with my neighborhood's name and she looked through the pages to see what exterior paint colors have been used that were purchased by customers at their store. Our house color swatch wasn't shown since no one has yet tried to repaint this color in our neighborhood. Regardless, I was impressed to see they kept track of these things as best as they could. I left them a piece of my exterior paint and Brianna (she was great) saved it under my name and assured me that they would keep it for Arizona Painting Company to pick up the piece to color match it the day the painting was to take place--which they did and it was a simple flawless process. read more

Very seldom are the ones recognized for their contribution of quality, service & hospitality as an employee like Jessica! She smiled was helpful, and informative. She has a good knowlege of the companys history and repoire! (Impressive as you don't see that anymore?) She was photo DIY MAG quality when i came in she had paint on the shirt. Yupp she's the one workin! Picture speaks more than worda! What a great individual to have for such a great corporation! You are appreciated Jessica! Big corporations may not notice the productive, positive and diligent? I DO and business is a better thing because of you! Bravo! We'll be back you have my familys business! read more

Needed paint for a small exterior commercial paint job. Chris and staff were professional, helpful, and genuinely nice. They also provided an in store coupon which definitely saved me a few $'s: read more

The staff at the store on Parklane Blvd were friendly and immediately acknowledged me when I arrived. They looked up my paint codes and found them within seconds. They had paint in my hands within 5 minutes and I was on my way. Everything wasn't perfect, mind you. The sheen of the paint was wrong, so I went back today to see what could be done about it. The gentleman who works there didn't make excuses.. he didn't try to blame me for any confusion... he simply apologized and went to work creating the paint I needed in the correct sheen. I can live with an honest mistake, what I cannot live with is bad attitude from customer service people which I experienced from two other locations in the last two years. The good attitude and great customer service I experienced from THIS store will keep me coming back to them. I realize it's the same company, but every store has different people working there and it really does make a difference read more

I've bought dozens of paint samples in the past two months looking for the right color for my bathroom. I found the a good color at Sherwin Williams and bought one of those samples quarts. Today at lunch I went back to buy a gallon. I told the lady there (Jesica) I needed a gallon for my bathroom in the lowest sheen available. She suggested Emerald which comes in a Matte finish and it was very scrubbable. She said it would be just a little bit more. I said ok and a few minutes later my paint is ready. $67 That's not a typo. Yeah - $67.42 for a gallon of paint - I thought she was kidding. That includes a %10 discount (-$6.95). I don't know what I did to deserve the discount, but after realizing the price I'm glad it was there. If I had known about the price per gallon I surely would *not* have gone high tech with the Emerald "finest paint ever" model for my guest bath. I bought the paint because it had already been mixed and I felt obligated, but I surely would have appreciated someone, anyone, discussing my options with me. Buyer beware. I'll be more careful next time. read more

No customer service here at all. We went in to get some paint. Finally after a few minutes a guy "Chris" came out from the back and started to play around with the register. He never said anything to us. Never acknowledged our existence. Then went back in the back. Needless to say we walked out . This was the Chandler location. Will not be back. read more

I received a note from SW and asked for my contact info. In the email, they say that are taking my feedback seriously, so replied but never heard from them again. I guess this is all window dressing on Yelp. read more

I got a weird vibe when in this store. The 2 service reps looked so depressed and uninterested. After I had a few words with them I desperately wanted to leave. I now have no interest in purchasing paint for my home from this store. They did not win my purchase today. Better places our there to choose from. read more