Great service, needed to get an o ring and replacement rubber gasket for a tub diverters spout, in and out in 5 minutes with the help of the staff. read more

McKay's Hardware is permanently closed per Google & appearances outside the store. Inventory has been removed & the U-Hauls are gone.

It's not a huge store but it is well stocked and the employees and manager here are super friendly. Make sure you say hello to the store doggo! They helped me locate exactly what I needed to repair some holes in the wall, which I am sad to say I cannot blame on the kids. The prices were decent, and in terms of getting in and out quickly with a few simple things rather than having to go to the Home Depot for them I am pretty pleased with my visit here. read more

Been in here a time or two and the hovering employees are unbearable. Classic case of helicopter help - nothing I said indicated I wanted more than a product location. But the guy stayed on my hip offering unsolicited advice and anecdotal experiences ad nauseam. The last time I was looking for a fastener, same thing. You cannot concentrate on threads, pitch metal hardness and the application that they know nothing about but keep offering advice on. I left and went to another hardware store that will let you consider your product options and potential outcomes. read more

Don't shop here. My ac capacitor went out I purchased on here. They don't have a sign saying no returns and nothing on the receipt yet they refuse to refund my money. It's clear I didn't use it and they can test it read more

I was in and out in 3 minutes. A helpful clerk took me right to the metric tape measure. Thank you for your help.

These guys are very knowledgeable and always more than helpful! Their inventory is always complete and this is truly the best place to go. If you need it quick they have is and if not they are willing to get it! Thanks McKays! read more

I needed a mailbox key made since our community (USPS "cluster") mailbox was replaced due to damage from break ins. The new key worked as smoothly as the originals that were provided by the post office. Great job of key cutting! When I need a key cut, this is my first stop? read more

This has been my neighborhood hardware store for years. I can find nearly everything I can in a big box store with personalized knowledgeable service. It doesn't matter what dumb home repair project I'm doing, they know how to talk me through fixing it and finding the right parts. Even if I was no longer still in the neighborhood, I'd still go here. read more

I just love popping in this store to see what's new! This week I picked up Amaryllis bulbs, pellets for my Traeger, clean burning fire logs, and Lysol. They actually have real Lysol 2020! Lol I'm definitely going to pick up some new hummingbird feeders after the holidays. I have my eye on a few things! Did you know they have local honey and baked goods?! I forgot my husband picked out some honey as well. read more

Just a great knowledgeable store with good old fashioned values and customer service. Never once have I walked out of here disappointed with the way I was treated. Great uhaul selection. Great staff. Typically have what I need as well. I would highly recommend to my neighbors here in Chandler as well as new comers looking for help with their home repairs etc. True Five stars here without any fluff. And that's a review. read more

Super impressed with the customer service, selection, and prices! I stopped by here at 6:55 and noticed that they were closed for the night (hours til 6:30pm.) The owner's son saw me in the parking lot, invited me in and offered to help me find what I needed. He found exactly what I was looking for, and it was less than I was expecting to pay. So happy for this new small business in the neighborhood. read more

McKay's True Value - Hours - Hardware Stores Near Me - Chandler, Arizona

See all

Horrid customer service. Young guy at the front was incredibly rude while attempting to return something apparently outside of return window. 1st off, receipt return policy is ambiguous and 2nd, there is absolutely no need to be rude to a customer. They have no idea why it has taken me so long to return an unopened item. This employee needs some serious finishing school (or maybe simply some manners). You have lost my business. Super unfortunate as I like to give my business to small local companies. Not anymore. Lowes and Home Depot have far better employees who treat customers with respect. Sad day true value. read more

Visited this store for some decorative hardware needed to hang a mirror. Found what I needed with help from the owner...total price was $3.31 but the service I received was really super. I will most certainly shop here again. read more

FRAUD I rented a U-Haul from this store in January. Their computers weren't working and it took about 30 minutes of waiting in the store to get my truck. Fast forward to April and there's another U-Haul charge from this store on my credit card. I'm not even in Chandler anymore. Got some dishonest employees working here EDIT: Employees also not wearing masks as required during pandemic. read more

Very impressed with the customer service and pleasantly surprised at the selection! So much easier than going to the big box stores and more enjoyable too! read more

They take customer service very seriously as all employees were wearing face masks and they were disinfecting the counters very often when I was there on Friday (during the COVID-19 outbreak). The store was fairly busy as it seems that everyone is catching up on home projects but the shelves were still very well stocked. I was able to find all the irrigation equipment that I needed plus a bottle of real Coke. This is a very well run hardware store that always save me a great deal of time vs the big box stores. read more

McKay's True Value - Store Front - Hardware Stores Near Me - Chandler, Arizona

Great store! Nice to have a neighborhood, family owned hardware store. Very friendly, knowledgeable, awesome selection, fair prices and they even have free popcorn. I can now avoid the big box chain stores 95% of the time. read more

Bought an appliance bulb there this morning, got home opened it and it was the wrong size. Brought it back within an hour and he would not return it because the package was opened and he said he couldn't resell it. Bad customer service if you ask me. A lot of competition in the area. Guess I will go to Ace Hardware. read more

I am from Michigan and I think that this store is a great hardware. They know me from my many visits and even open the door after closing

I'm very impressed with the helpfulness of the employees. This is a local family owned business and I think I've been helped by most of them at this point. They have a great selection of Trager products and i think one of the employees is a certified Trager repair person. There is a large selection of items packed into that small space, so if you can't find it, make sure you ask. read more

I have been to this store before and the last time the owner was pretty rude and uncaring. Figured maybe a bad day so went to give another chance to be greeted by the owner with no mask along with his staff. If you aren't willing to follow the county ordinance requiring masks I guess you don't need my business. read more

I am conflicted over this as generally I like this store as I like having a close-by option and the employees are always helpful. However, it disturbs me that they appear not to care about their customers as it relates to the COVID-19 virus. I have been in a few times over the last two weeks and some employees are wearing masks while others do not - including the owner. I don't care about your political views but If you actually care about your customers and employees you will ensure their safety by requiring mask wearing of both. If you did, my review would be an easy 5. read more

Have lived in South Tempe 53 years and have shopped at all the local hardware stores. McKay's is the best by far! Owner and sales people are knowledgeable, courteous and eager to help. Always my first choice. Also, want to keep the "small guy" in business. read more

Let me start this off by saying my comment to the owner's kid was rude, no doubt. I'm not sure why he wouldn't take my obvious cues that I wasn't interested in describing my project in detail but I could have been more polite. Unfortunately for him, by the time he showed up to ask a bunch of questions, I had already had a similar conversation with his employee, who tried diligently but couldn't find what I couldn't find. He even asked and came back. At this point, I pretty much had the parts that I needed together but was trying to decide on a few last bits when the young man, who later insisted his name was on the building, came over and asked about my project. A few of his questions received pretty short answers from me and I kept looking at what I was doing, wanting to wrap up and leave, not chat. To the last time he asked "what exactly are you trying to do" I responded "I'm trying to not talk to you but it's not going very well." He walked off. All would have been fine except within a few minutes, I hear him telling the story to his coworker and intermingled with some expletives he says "should I throw him out of my store for talking to me that way," to which I responded "no need, I'll just go," followed by an expletive of my own. Like I said, I wasn't especially polite but if you're going to be ignorant or oblivious to obvious social cues in your own store, you should probably do your trash taking in your office. read more

Gary and his family own this True Value store and you can tell from their pride of ownership and their helpfulness. Gary installed new screens for all of our doors and windows and also put in new locks on the doors, rekeying them so they would all work with just one key. This store feels like something you might find in the Midwest where everyone knows each other and is happy to help. They even have "Tucson" their 6 month old husky puppy greet you when you come in. The prices seem comparable to the big box store and the ease of the smaller store would outway any difference. They also rent UHaul trucks which we have used for moving homes. read more

Cashier was nice, but wasn't wearing his mask. What good does it do around your neck? Get with the program guys, we don't want covid. Please step up the safety measures. read more

This business has great customer service and very reasonable prices. Thanks for the help with my kitchen remodel!

This is definitely my preferred store when I'm doing home repairs. Amazing amount of inventory. It's so easy to go in there and pick out repair items needed. They are very knowledgeable and quick to help. It takes no time to check out. read more

Was told that just looking costs extra. Even if that was a joke, I didn't take it that way. Save your money and go to lowes.

Visited the new store for the first time... owner was very friendly and helpful with the parts I needed for my leaking shower. Knew exactly what parts I needed and even offered that if I got stuck on my project to come back and he could walk me through. read more

McKay's just redid the screens for my front screen door and I just have to say WOW! They did a fantastic job. When I dropped them off I had no idea there were so many choices for screen material. The associate did a great job showing me samples and helping me. So happy with their customer service! read more

Very impressed with this store. I have been in several times for various items that I would have normally purchased at Lowes or Home Depot. They also have an impressive Traeger section. The prices are competitive and they show me where everything is located and are very helpful. Recently, I had some window screens replaced and they did a fantastic job. The owner even came out to my house with 5 minutes notice and measured my windows to ensure they fit. I highly recommend this store. read more

Definitely my new favorite hardware store. I have only been in a couple times but these guys are always super helpful and friendly. Today they helped me copy an ignition key for my car which required getting the original chip out of the old key housing. It had been all glued in and not easy to remove. They helped me cut the chip free and I was back on the road in no time. Thanks for the help guys! read more

These guys are my go-to. Very friendly and helpful. They have everything you need and the prices are right. Much better than visiting Home Depot or Lowe's. read more