Prices on the shelves were inaccurate. Manager didn't seem to care. Employees not as communicative…read moreor helpful as other stores. Drive to the store on Baseline for the friendliest service and accurate prices.

CJ 18 year old. Really good customer service. He's new here…read moreat Cher's in Williams I can tell he was trained well!

Went in at last minute of the day and guys were great! Larry…read moretook my order and got it done ASAP and appreciate his recommendations along with Sales Rep/Manager Jose who did a great job! Every time I go they get it done! Thanks again for your help!

The painter we hired uses only Dunn-Edwards paints, so we headed over to this location to get some…read moresamples to see what colors would look good on our walls. While the selection of colors here isn't as extensive as Benjamin Moore, they did have some good shades to pick from. The samples came in a fairly large plastic jar, for a very reasonable price. The only gloss choice they have for the samples is "velvet", which was fine since that was the finish we wanted for our interior anyways. The paint was easy to apply, with good coverage. I've been by a few times, and each time service has been cheerful and friendly. With our paint job finished, I'm loving the wall colors! We also had our exterior trim painted which Dunn-Edwards matched quite well using a paint chip from a Sherwin Williams brand color. Our trim also looks great!

i wish i got the name of the guy who helped me, but he was fantastic and called another store to…read moremake sure they had what i needed and had it prepared for me. awesome staff at this location.

Cody always goes above and beyond to meet, sometimes, very tight timelines. His product knowledge…read moreis second to none- I strongly recommend visiting him if you are looking for great customer service, excellent paint at a reasonable price

The BEST hands down! My husband wont go anywhere else! The two gentleman working there truely care…read moreabout their customers and will always give them the best deal they can! Amazing!

Excellent customer care..walk you through the procees for stellar paint job. Friendly up beat and…read morevery knowledgeable :) prices are great as well..better than online..go here furst and support locals!

The customer service was excellent. I walked in just looking for a deal on car paint and left the…read morestore as a "2 pack" paint snob with a project I'm excited about. I hope my daughter didn't put too big of a dent in the candy jar, but it was a much appreciated distraction for her while I completed my purchase.

Excellent customer service ! Professional staff ! Always going the extra mile for customers…read morerequests. This business started small and has grown considerably over the years.

Great people to work with & very knowledgeable!!! Don't understand the bad review the gentleman…read moregave. He had issues the all of his reviews lol

Broke my key on a beer bottle (dumb of me) but Jaden got me squared away in less than 5 min. He was…read morealso pretty excited at the challenge of fixing a broken key Highly recommended. Fast and friendly staff.

For being a smaller hardware store, I am always amazed that they end up having exactly what I am…read morelooking for. More times than not, I will travel valleywide and lose hope with the thought of "I'll swing by Ace and see if they have it" and every time, this far they have it. The staff are always incredibly helpful and generally assist even when I throw a "it's okay, I appreciate it" out there. For instance, on this trip, the gentleman directed me, I mentioned I took a peek and didn't see if and it was okay that I would cut my loss. He headed over and verified and found what I must have passed several times over. As far as the product? It was would have been offered elsewhere had they had it and at about the same price. In the past, I have been very fortunate to be looking for items that are on superduper clearance. Perhaps one of these days, I'll make this my first stop and spare days wasted with travel and unnecessary purchases that I am unlikely to ever return just based on the distance alone. Fortunately, Paul's is just a few mins walking distance up the street for me. Now, it's time to lock my number in, since I'll be bisiting more often.

Five star service...every time! We appreciate the helpfulness of their team and always get the best…read moreout of our trips to Ace. They have a wide variety of products, you know: the thingamabobs, doo-hickeys, and so many other items that we can never remember the names of (to save our lives!) Our latest find was scored with the determined help of a young man (pictured here) that stuck with us until we found what we needed to get the job done, despite our terrible attempt to describe it! Thanks to him and all the other helpful folks at Ace, We walked out with the right items to get ourselves out of a pickle for under a buck. Great price, indeed! We are happy that we have an Ace Hardware right up the street that we can trust. They always guide us in the right direction when we get the itch to start working on projects that we have no business starting without the proper tools or training to do! SMH ‍ Thanks Ace! You rock!

I am a homeowner and do minimal shopping at home improvement stores. I purchased a pair of Ace…read moreBranded gloves on Saturday morning and came to return them and buy a more robust pair (for more money per pair) as the gloves did not last 3 hours of yard work - they had holes in the glove. The young lady refused to take the gloves back because they were used. I told her I knew that as I was the one who used them. After several verbal exchanges and her picking at the shredded glove, I got upset and called her a blockhead. (Not good by me) She said I had to see a store Manager. I just returned from attempting to return the gloves and buy a better pair, and Austin, the store manager, also refused the return, and I told him I would never be back. He smiled and said goodbye. I guess at $17.00 pair of gloves is worth really ticking off a customer. It's all smiles while buying, but not when you try and return a defective pair of gloves and buy a more expensive pair. I am done shopping at ACE. I want to buy locally, but I guess the cost of acquiring a new customer is less than $17.00. The store will not suffer one bit from my choice, but it is my choice to make. Good By Ace

A horrible experience. We had 9 offices that needed wallpaper at an office building. Travis was…read moreunprofessional never responding to the way he left the offices. He only wallpapered 4 of the 9 and 3 offices has issues. He fixed one and left without saying a word - leaving the walls worse than how it was after initially putting the wallpaper up initially. We have hired another wallpaper installer. He was shocked at the poor quality when he arrived to give us an estimate.

Travis worked on a few things in my store. He did the wall panels and knocked a wall down for me…read more He was very professional and gave me a timeline ahead so I know how long the work was going to take. Work was always finish on time and the work turns out better then I pictured it. He did the electrical for my lighting and also the build. So I did not have to pay someone extra to come do the electrical. I really do recommend Travis to anyone needing specialty work done for resident or commercial. Will call him again for other new projects!

Disappointing they stop making food an hour before close -- that should be disclosed in a more…read moreobvious way.

My husband brought our daughter to Jasmine Jo for a snack. While they were there a few people gave…read moreour daughter flowers and the florist ended up making them into a small bouquet for her. She was so excited. So excited that when she brought them home I put them in a vase on the table despite the fact that I have a severe fragrance allergy and haven't been able to have fresh flowers in the house for years. Turns out I wasn't allergic to these and the whole family got to enjoy a beautiful centerpiece for two whole weeks. I can't tell you the joy the florist at Rowan Tree brought to my daughter and inadvertently to me through a simple act of kindness. His gesture guaranteed I'll use Rowan Tree whenever we send flowers.