Always excellent service offered here! Mike, Sue, Leon and…read moreAndy make a great team. I can always count on my paint to be the correct color whether it is a match or just a standard Ben Moore color. The biggest thing that makes this a great place it the years of experience in the paint industry that each of them hold. I have never been steered wrong and they will always have my business. Thanks guys!

All stores, I mean ALL stores and their staff should be this helpful, cordial and customer…read moreoriented. Three women working that day provided Just awesome service, perfect color match, engaging conversation. What a refreshing experience!!

Ya know that little key fob you have for your car's key-less ignition?  Well there's a little disc…read moreof a lithium battery in there that doesn't last forever. And when it starts to wear out (if your car is like mine) you'll hear an angry beep and a flashing dashboard icon when you start up the car -signifying the end is near. So that's the reason I took my key fob into Carr hardware today, bought a 2-pack of the needed Energizer 2032 Lithium batteries (just $5.99), and saw the young man behind the counter pry open the tricky storage compartment on the fob and pop in a new battery. No need to go to the dealer and pay that big hourly labor rate. Carr did it for free. Seriously, the customer service was tremendous. As I walked around the aisles, I was greeted by three very friendly and courteous employees who asked how I was doing and could they help me find anything? The store is very cool, with all sorts of paint, plumbing, carpentry, electrical, garden, barbecue, and home supply gizmos. What a great alternative to the Big Box guys -go support local !!

"Worst in Class" Customer Service! Completed their form to…read morerent a piece of equipment. Returned the equipment the next day per the instructions. Asked the male employee to complete the return section of their form, and to provide me with a receipt/documentation of the equipment's return. Employee flat-out refused to do either. Somehow it is OK to document the rental equipment leaving the store, but not its return. I did not expect to be in negotiations with this employee for such a simple request. At one point still without a receipt being provided, the employee stated to please leave the store, never come back to this store again, never buy anything here again. Know what, I will take that advice and never return to this store again. Lost Customer! Buyers beware at this establishment. "Worst in Class" Customer Service!

Ron, Tony and Terry always are helpful and friendly and entertaining. Deep knowledge of paint…read morecoatings and sundries. Shop here first before going anywhere else. I'm a career painter of 36 years. Recommended store.

From the owner: We sell and service all your decorating needs, including Benjamin Moore paints, Shaw flooring &…read morecarpeting and Hunter Douglas blinds and shades.We sell wallpaper, custom draperies, curtains and valances. We reupholster quality furniture, We have interior decorators that can come to your home or business to consult on colors or products. We have technical experts that can guide you step by step through your projects.

The Bristol, Ct , 714 Farmington Ave design store is staffed by very competent people. And service…read moreis primary in their minds. This is NOT a big box store. But to my surprise I see they also offer flooring, blinds (Hunter Douglas & Grabber brands) and help with installation. I primarily went into the store to get one-on-one help choosing paints for my walls. The gentleman helping me (Rick) asked a lot of questions but it was to help narrow down the immense number of paint colors available. Their paint pallet samples are fully stocked for you to take home. They welcome you back if you are not satisfied with your first, second or THIRD choice of colors. Once again I stress this is a design store, not a big box store. And as a bonus, the store is immaculate, clean and tidy. Thank you

Great crew at this location. They know their stuff, super easy to communicate and work with. We…read morenever had any hiccups with this store. We couldn't be happier with their product and customer service, our customers as well.

Kyle was awesome and super helpful - I highly recommend using Sherwin over other companies!read more

"I see a red door and I want it painted black No colors…read moreanymore I want them to turn black" (Paint it Black - Jagger/Richards) Had Mick and Keith visited Simsbury Paint, they might have changed their minds. A close family friend with a solid construction background advised me to get some Benjamin Moore paint for our new door. The guys who installed the new door told us the same. So today we popped into the new Simsbury Paint store to get some door paint, and we were absolutely blown away by the incredible selection and AMAZING customer service. Primers, paints, sheen, prep, rollers, brushes -ever single aspect of our project was covered in amazing detail. Hats off to Lori -our incredible sales consultant who gave us 45 quality minutes of advice and expertise.

From the owner: We are a Benjamin Moore Paints Authorized Retailer Plus, carrying Benjamin Moore Regal Select,…read moreAura, Ben, Natura and Ultra Spec. In addition we carry a wide selection of special use primers and Industrial coatings. We display 16' of brushes and rollers made by Corona, Wooster, Purdy, Whizz and Arroworthy and others. This location does not carry Hunter Douglas. We are in the process of building a wall paper book library. Our Avon store has an extensive book collection

Love this place!!!! First, we only use Benjamin Moore paint because well it's amazing. Secondly,…read morethis is the first place I've run into that carries 8"x8" paint samples!!!! I can't tell you how extremely helpful it is to view a paint sample that doesn't require a magnifying glass. It's life changing! The staff here is so friendly and helpful! The store is open and clean. There is also plenty of parking right in front of the store. I highly recommend this place for not only your paint but they also sell window treatments and offer decorating services. Check them out if you haven't already!

Team is fantastic would recommend! Got my paint here for my garage and had a great experience in…read morestore with the friendly staff

I was in the store nearly 25 minutes and other than hello - no one spoke to me. There were two…read morepeople in the store sitting behind the counter doing nothing. Now when a contractor walked in (the guy that never stopped talking to his co worker) was super friendly. I guess you need to be a contractor and not a consumer to receive service here. I walked out - not worth it!

From the owner: Your local Sherwin-Williams Paint Store in Bristol, CT, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online. This store has a Spanish-speaking representative.

I am a painter and I often times need emergency supplies for jobs and let me tell you thank god for…read moreMark and his team at Enfield Paint . The store has bailed me out on several occasions. They are magicians at the store and can mix any color you need . Thanks for helping my business with your loyalty to the customer !

This is my favorite paint store! Great customer service and competitive prices. I ordered a couple…read moreof gallons right before close and the owner stayed late for me to pick it up. You can't get this service and expertise anywhere else!

Nice merchandise, somewhat reasonable prices, but service is agressive and unfriendly. I picked a…read moreFrench Coffee Press off the shelf and the clerk took it out of my hands telling me that it is the floor model and I couldn't have it. Then she pursued me throughout the storing offering to order it for me. By then, I was afraid to buy anything. I ended up Buying the same coffee press at T.J. Maxx for half the price. Nobody to harass me at T.J. Maxx. So, I'd say they're worse than T-J. Maxx.

We went shopping here, so this review is for the store and not its cooking classes, which we…read moreunderstand get rather a mixed reaction. We came away quite positive about the stock and the staff. And we did make some purchases including several lovely pasta bowls and several utensils. Not a big haul, but one with products we can use and which we thought were fairly priced. You can find lots of items in this roomy store, from coffee makers to aprons, from mixers to cutting knives, and even some prepared edibles. It's all attractively and conveniently laid out. As mentioned, the staff was upbeat and helped us without delay including doing some needed good wrapping on breakable items. The store is located in the Shoppes at Farmington Valley shopping area, and remember, it's upscale not outlet. The cooking class area is really very attractive, but we didn't take any classes.