The Bristol, Ct , 714 Farmington Ave design store is staffed by very competent people. And service…read moreis primary in their minds. This is NOT a big box store. But to my surprise I see they also offer flooring, blinds (Hunter Douglas & Grabber brands) and help with installation. I primarily went into the store to get one-on-one help choosing paints for my walls. The gentleman helping me (Rick) asked a lot of questions but it was to help narrow down the immense number of paint colors available. Their paint pallet samples are fully stocked for you to take home. They welcome you back if you are not satisfied with your first, second or THIRD choice of colors. Once again I stress this is a design store, not a big box store. And as a bonus, the store is immaculate, clean and tidy. Thank you

Love this place!!!! First, we only use Benjamin Moore paint because well it's amazing. Secondly,…read morethis is the first place I've run into that carries 8"x8" paint samples!!!! I can't tell you how extremely helpful it is to view a paint sample that doesn't require a magnifying glass. It's life changing! The staff here is so friendly and helpful! The store is open and clean. There is also plenty of parking right in front of the store. I highly recommend this place for not only your paint but they also sell window treatments and offer decorating services. Check them out if you haven't already!

Team is fantastic would recommend! Got my paint here for my garage and had a great experience in…read morestore with the friendly staff

All stores, I mean ALL stores and their staff should be this helpful, cordial and customer…read moreoriented. Three women working that day provided Just awesome service, perfect color match, engaging conversation. What a refreshing experience!!

Awful Service. Have gone to mashers, Avon for years . Today went for help with paint color ( sales…read moreperson knew o would be in ). When I walked , it was very busy . The sales person who knew me acknowledged me and said " I'll be with you when I can" I said no problem . 35 minutes latter she came to me and basically gave me the bum's rush " I have to do crowd control . Your showing pictures from a phone , so inaccurate ( tho yesterday when I was there the pictures were fine). Go home and look at your walls again. I'm busy " This took all of 6 minutes . Why could she not have told me when I walked in that she was busy. She was so disinterested. Why is her time more important than mine???? Just say when I walked , too busy today , mind coming back?!??

when i first time going into this store & there was an employee with a very rude attitude , his…read morename is CHARLES & then i tried to ask him if there was paint samples available and he rolled his eyes , gave me an attitude and told me to go find it myself and when i asked if there was by chance anyone else i could speak to , he just completely gave me and my mother and sister the silent treatment & i felt i needed to leave because it was clear he wasn't going to be helping us get paint

Impressed!!! This…read morelocation is a complete 360 degree difference than the Wallingford location (see my review on that store if you like). I am remodeling my bathroom and so close to being finished. Last touches were paint. My uncle is a professional painter, and only buys SW products. We were told what to buy, but like anybody who doesn't paint for a living- what do I REALLY know about paint? The store was clean and the wonderful girl assisted me as soon as I walked in. She was welcoming and polite. She immediately started to answer all questions I had about the paint, and even told me the better one to buy that is specifically better for bathrooms (due to steam, washable, etc). I was impressed by her knowledge of the products in which she sold. This was not the first time I had gone to this store and had her help me. She has previous (about a year ago) helped me pick out some spraypaint that I needed for an outside light fixture. I really was a happy customer of this store. I am glad to see a woman in this field too- very cool. I also appreciated the %30 discount she applied to my bill (current promotion, that I didn't have a coupon for) in which saved me over $30 bucks! Brought my bill down from 80 to $50 for a really nice color blue. I am happy with how exact the color was to the sample, and it came out beautifully. I will only go to this store for my painting needs. SW should keep her around - maybe promote her?!!!

Igli was prompt and fair. He explained the process and the price and made the touch ups I…read morerequested. I was pleased by his team's work.

They did a great job all around. There were able to fit the job in right away and get it done…read morequickly. Would recommend to anyone looking for a painter.

While visiting a friend's home I learned she had recently worked with Thomas and his team to…read morerefinish their kitchen and dining room cabinets, which were beautiful. The same evening I met her neighbor who also worked with Thomas to refinish her kitchen. I had been thinking about doing this in my kitchen as my dark cabinets, while beautiful and perfectly functioning, made my space look very dark. Like many people, I spend the majority of my time at home in my kitchen. I scheduled a consult with Thomas and his team and was struck by their eye for design and ability to keep the things we had that worked well and enhance them by adding just the right colors to make the space more current and to add brightness. I did not feel oversold and they took the time to come out several times to help us work through color decisions. When the crew came to do the work I was awestruck with their diligence, attention to detail, focus on preparation, and cleanliness. They minimized disruption to our family, and executed the project perfectly. Thomas came by frequently to be sure the project was on track. My husband and I could not be more pleased with the outcome. I absolutely give Thomas Mach Interiors five stars! The entire process and the outcome were flawless.

We have been in our house for 5 years and have lived with the old dark kitchen colors that were…read morepopular in the early 2000's. We had looked at replacing cabinets and at painting and we decided the cabinets were great and checked on painting. Some of the painters we looked at did not do the quality job we wanted (visible brush strokes etc.) so we contacted Thomas Mach for a consultation. He came and shared his vision for how our kitchen could look and we decided right then to go ahead on the project. His team was so professional, and completely protected the rest of the house from the painting. Everything was sprayed on the spot using Farrow and Ball Paint which carries a 6 year warranty. They also helped us decide on new countertops and back splash. They managed the entire project start to finish and we had a new kitchen in just over a week. We were so impressed we had them also paint our dining room which needed it. This was not a low cost project and more expensive than other companies we checked with, but the quality, professionalism and speed made the choice obvious and worth the value.

I can't say enough good things about this family-owned-and-run preservation supplies store. Their…read morestaff is extremely responsive, knowledgeable, and helpful regarding their products. And, they are so very nice. I especially want to thank Will, who was generous with his time and expertise in answering my many questions, taking place over several phone calls, and also Courtney, for responding to my online questions. Atlas Preservation is one of very few retailers in the United States that carry linseed oil paints and supplies, including Ottoson paints imported from Sweden. As a long-time historic preservation advocate and craftsman, I am well aware of the importance and benefits of using appropriate maintenance and repair materials. At the recent International Preservation Trades Workshop (in 2023), Michiel Brouns highlighted the importance of using linseed oil paints and related products for historic buildings. (For detailed information on why and how to use linseed paints, see Brouns' excellent book, "Linseed Paint and Oil: A Practical Guide to Traditional Production and Application"). The moisture-wicking property of linseed paints is in contrast to alkyd and acrylic paints that seal moisture in, which inevitably leads to peeling paint and wood rot. Linseed paints are durable and long-lasting, cost-effective, and provide an environmentally sustainable alternative to petrochemical paints - for both historic and non-historic buildings - and Atlas Preservation is an outstanding source for obtaining these valuable and often-overlooked traditional products. In short, I highly recommend Atlas Preservation for their expertise, focus on high-quality products, and friendly and helpful service!

Having worked directly with the owner, and meeting everyone in his family run business, I must say,…read morethey are top notch. I have had the pleasure of being part of Jonathan's on site training as well as a visitor to his nationwide tours helping people save Americas cemeteries. Atlas Preservation isn't just some little sales shop, its a store packed full of great products, focusing on things made locally and here in the USA. Specialty products like epoxies and lime mortars that don't meet the needed criteria for historic preservation are imported from Sweden, Germany and Africa. The best product on the market, D/2 biological cleaner is stocked and ready for your historic preservation efforts. Atlas Preservation has always exceeded my expectations with tools, equipment, supplies and most important, knowledge. Atlas Preservation has everything you need, be it for the basic repair person or the artisan who knows exactly what they need, chances are, your needs will always be met. With out a doubt, Atlas Preservation will always be highly recommended by me! Troy R.