Love this place!!!! First, we only use Benjamin Moore paint because well it's amazing. Secondly,…read morethis is the first place I've run into that carries 8"x8" paint samples!!!! I can't tell you how extremely helpful it is to view a paint sample that doesn't require a magnifying glass. It's life changing! The staff here is so friendly and helpful! The store is open and clean. There is also plenty of parking right in front of the store. I highly recommend this place for not only your paint but they also sell window treatments and offer decorating services. Check them out if you haven't already!

Team is fantastic would recommend! Got my paint here for my garage and had a great experience in…read morestore with the friendly staff

"The Queen of Hearts has shown her face She wants you to…read morebelieve You were never meant to have Aces up your sleeve" (John Hiatt) Super neat and heavily stocked with pretty much anything you'd find in a big box building supply store. Painting, lawn and garden, hardware, tools, grills and barbecue, electrical, and plumbing supplies are all very well represented on their shelves. Parking is never an issue at Ace because it's located in the very spacious Canton Village Plaza. So, if you ever need a can of spray paint, garden hose, specialty light bulbs, barbecue sauce or wood chips for your smoker, you'll definitely find it at Ace. Like the old jingle said, "Ace is the Place".

Service could be improved....why should it be longer...this is all I really have to say...store is…read moreclean, but service could be better

Been there multiple times over the years. Very personalized care like the good old days of ma and…read morepa stores. Recently, as soon as I walked in, a man was there to take my old propane tank. Paid for it and made the exchange. That quick and easy. The legend of Carl lives on.

Carl's has the obscure tool you can't find in a big box store, people who know what you're looking…read morefor and where to find it, and occasionally a white elephant sale. My favorite shopping is for holidays. They're one of the few stores to have classic leaf pumpkin bags for Halloween. You can drive around the building behind the old Arrow pharmacy (I think it's a liquor store now) or if you're coming down route 4, make the hazardous left from the main road. There is plenty of parking when you do get into the lot though.

I really enjoy doing business at this store. Everything is clearly displayed, the paint I buy is of…read morevery good quality at a better price than Benjamin, but the best part is the staff. I just love having Rachel and Titian there, they are so helpful. Nice to see coworkers communicate so well and sharing tasks. If one mixes paints the other helps suggest other supplies. I visit often, and go in confident that Rachel will be there smiling and full of life, helping me accomplish my goal. They definitely make my life easier, and that is why I will keep going back.

Needed a quart of paint for some touch up. Brought in a paint chip to see if they could match…read more Since I had peeled the chip there was some residual (and different color on both sides)I was clear which color I wanted. When I got home I realized they had mixed the other color mistakenly. I get it. Mistakes happen. I went back the same day, brought another chip and showed the same person that had mixed the original batch what had happened. They acknowledged the error and mixed a new batch but insisted that I had to pay full price for the new quart. Since he wasn't the manager he wasn't authorized to give me "free" paint.

Benjamin Moore paint is probably the best stuff out there. It coats the best, is the easiest to…read morework with and just looks better. So that by itself makes Besse's the ultimate painter's destination in Torrington - well, DIY-painter, that is. They know their stuff here, are very friendly and have just about everything you need to paint anything in their relatively small store. Parking is a bit problematic at times, but it's not a big deal. Great painting resource.

This place is awesome. Everything and anything you need is always there. The staff and the owners…read moreare very polite and they know how to help the customer needs. I recommend highly

From the owner: Specializing in: - Kitchen Planning & Remodeling Service…read more- Wood Products - Hardware Stores - Home Improvements - Paint - Windows - Lumber - Building Materials - Millwork - Landscaping & Lawn Services - Home Repair & Maintenance - Cabinets - Kitchen Cabinets & Equipment-Household - Lawn & Garden Equipment & Supplies Renting - Bathroom Remodeling

Full version…read more Aubuchon Ace Hardware in Watertown, CT handled a custom paint match for us and did it right the first time. We were after one of those green gray tones that everyone seems to be using in family rooms and living rooms right now, and anyone who has tried to nail that range knows it is easy to end up too cold or too sage. Ethan in the paint department steered us to Benjamin Moore and mixed exactly what we were picturing. He asked what room it was going in and how much natural light it got before touching the mixer. That is the part most places skip. Green grays shift hard depending on the light, and getting that question up front is why we did not have to come back for a second batch. Ethan was friendly and patient the whole time, no rushing, no attitude about us taking a minute to decide. Everyone we dealt with in the store was courteous. If you need custom color matching or Benjamin Moore paint in the Watertown area, go here and ask for Ethan in the paint department. Local hardware store, people who actually know the product, and service worth writing about.

Hardware and free popcorn!!! Always a win! I love that this location is more intimate than some of…read morethe huge hardware stores. The staff is courteous and able to answer questions. The young man that helped me took his time, helped me decide an option to buy, and was very cheerful.