All stores, I mean ALL stores and their staff should be this helpful, cordial and customer…read moreoriented. Three women working that day provided Just awesome service, perfect color match, engaging conversation. What a refreshing experience!!

Awful Service. Have gone to mashers, Avon for years . Today went for help with paint color ( sales…read moreperson knew o would be in ). When I walked , it was very busy . The sales person who knew me acknowledged me and said " I'll be with you when I can" I said no problem . 35 minutes latter she came to me and basically gave me the bum's rush " I have to do crowd control . Your showing pictures from a phone , so inaccurate ( tho yesterday when I was there the pictures were fine). Go home and look at your walls again. I'm busy " This took all of 6 minutes . Why could she not have told me when I walked in that she was busy. She was so disinterested. Why is her time more important than mine???? Just say when I walked , too busy today , mind coming back?!??

While visiting a friend's home I learned she had recently worked with Thomas and his team to…read morerefinish their kitchen and dining room cabinets, which were beautiful. The same evening I met her neighbor who also worked with Thomas to refinish her kitchen. I had been thinking about doing this in my kitchen as my dark cabinets, while beautiful and perfectly functioning, made my space look very dark. Like many people, I spend the majority of my time at home in my kitchen. I scheduled a consult with Thomas and his team and was struck by their eye for design and ability to keep the things we had that worked well and enhance them by adding just the right colors to make the space more current and to add brightness. I did not feel oversold and they took the time to come out several times to help us work through color decisions. When the crew came to do the work I was awestruck with their diligence, attention to detail, focus on preparation, and cleanliness. They minimized disruption to our family, and executed the project perfectly. Thomas came by frequently to be sure the project was on track. My husband and I could not be more pleased with the outcome. I absolutely give Thomas Mach Interiors five stars! The entire process and the outcome were flawless.

We have been in our house for 5 years and have lived with the old dark kitchen colors that were…read morepopular in the early 2000's. We had looked at replacing cabinets and at painting and we decided the cabinets were great and checked on painting. Some of the painters we looked at did not do the quality job we wanted (visible brush strokes etc.) so we contacted Thomas Mach for a consultation. He came and shared his vision for how our kitchen could look and we decided right then to go ahead on the project. His team was so professional, and completely protected the rest of the house from the painting. Everything was sprayed on the spot using Farrow and Ball Paint which carries a 6 year warranty. They also helped us decide on new countertops and back splash. They managed the entire project start to finish and we had a new kitchen in just over a week. We were so impressed we had them also paint our dining room which needed it. This was not a low cost project and more expensive than other companies we checked with, but the quality, professionalism and speed made the choice obvious and worth the value.

I really enjoy doing business at this store. Everything is clearly displayed, the paint I buy is of…read morevery good quality at a better price than Benjamin, but the best part is the staff. I just love having Rachel and Titian there, they are so helpful. Nice to see coworkers communicate so well and sharing tasks. If one mixes paints the other helps suggest other supplies. I visit often, and go in confident that Rachel will be there smiling and full of life, helping me accomplish my goal. They definitely make my life easier, and that is why I will keep going back.

Needed a quart of paint for some touch up. Brought in a paint chip to see if they could match…read more Since I had peeled the chip there was some residual (and different color on both sides)I was clear which color I wanted. When I got home I realized they had mixed the other color mistakenly. I get it. Mistakes happen. I went back the same day, brought another chip and showed the same person that had mixed the original batch what had happened. They acknowledged the error and mixed a new batch but insisted that I had to pay full price for the new quart. Since he wasn't the manager he wasn't authorized to give me "free" paint.

Service could be improved....why should it be longer...this is all I really have to say...store is…read moreclean, but service could be better

"The Queen of Hearts has shown her face She wants you to…read morebelieve You were never meant to have Aces up your sleeve" (John Hiatt) Super neat and heavily stocked with pretty much anything you'd find in a big box building supply store. Painting, lawn and garden, hardware, tools, grills and barbecue, electrical, and plumbing supplies are all very well represented on their shelves. Parking is never an issue at Ace because it's located in the very spacious Canton Village Plaza. So, if you ever need a can of spray paint, garden hose, specialty light bulbs, barbecue sauce or wood chips for your smoker, you'll definitely find it at Ace. Like the old jingle said, "Ace is the Place".

Ron, Tony and Terry always are helpful and friendly and entertaining. Deep knowledge of paint…read morecoatings and sundries. Shop here first before going anywhere else. I'm a career painter of 36 years. Recommended store.

From the owner: We sell and service all your decorating needs, including Benjamin Moore paints, Shaw flooring &…read morecarpeting and Hunter Douglas blinds and shades.We sell wallpaper, custom draperies, curtains and valances. We reupholster quality furniture, We have interior decorators that can come to your home or business to consult on colors or products. We have technical experts that can guide you step by step through your projects.

For 15 years, my go-to hardware store for hard-to-find items and superb, knowledgeable, and…read morefriendly service. Top-notch people and ownership.

Normally a fine hardware store. Better than driving all the way to a Home Depot. But Jesus.... What…read morehorrible customer service I had this time. Just pointed me in a general direction after showing a photo of my issue. Had my toddler in tow and everything! I guess they didn't have time to tell me what to look for exactly or lead me to it..

"Worst in Class" Customer Service! Completed their form to…read morerent a piece of equipment. Returned the equipment the next day per the instructions. Asked the male employee to complete the return section of their form, and to provide me with a receipt/documentation of the equipment's return. Employee flat-out refused to do either. Somehow it is OK to document the rental equipment leaving the store, but not its return. I did not expect to be in negotiations with this employee for such a simple request. At one point still without a receipt being provided, the employee stated to please leave the store, never come back to this store again, never buy anything here again. Know what, I will take that advice and never return to this store again. Lost Customer! Buyers beware at this establishment. "Worst in Class" Customer Service!

I made my first purchase (Stihl lawnmower) at Carr Hardware in August 2025 and was provided with…read moreincorrect information by the former manager Mark. I bought this lawnmower from them out of desperation since no other store in Connecticut had one available and our old lawnmower died. Reached out recently and spoke with the new manager Darán who was trying to rectify the situation. Since I couldn't go into the store when he would be available (I live 40 minutes away) he referred me to speak to the assistant manager Dillon. Dillon is one of the RUDEST person I've come across with. He needs serious customer service training and etiquette. i won't be shopping there again!

I am a painter and I often times need emergency supplies for jobs and let me tell you thank god for…read moreMark and his team at Enfield Paint . The store has bailed me out on several occasions. They are magicians at the store and can mix any color you need . Thanks for helping my business with your loyalty to the customer !

This is my favorite paint store! Great customer service and competitive prices. I ordered a couple…read moreof gallons right before close and the owner stayed late for me to pick it up. You can't get this service and expertise anywhere else!

"The screen door slams, Mary's dress sways Like a vision,…read moreshe dances across the porch as the radio plays" (Bruce Springsteen) We have a three-season sunroom in the back of the house with screens on the windows and sliding door. When that nasty Christmas week windstorm dropped a whole load of tree debris in our backyard, some of it struck the back of the house, and cut holes in a window screen and the slider screen. So we threw the damaged goods into the car and drove them over to Matt at Welden Hardware. Within just a few days, he called us and said the screens were ready to be picked up. They look great and the price was very fair; in fact the job cost just a few bucks under what our homeowner's insurance company allowed on their estimate. Welden is really quite a cool store. We spent some time wandering around when we dropped off the screens and saw a big variety of products -some of which you'd expect to see in a hardware store (electrical, tools, paint, garden equipment) and some surprises, like snowblowers, kitchen supplies, and gloves. Next time you're thnking of driving to one of those big box hardware stores, check out Welden. You'll probably find what you're looking for, and the customer service will be off the charts fantastic.

Really refreshing not to have to go to a big box hardware store for a change. Just moved to…read moreSimsbury and needed a small thing the movers lost. Matt knew just what it was, found it for me and was incredibly helpful. Really happy to have found Weldens!

The worst company we have ever contracted! Never before have…read moreI experienced more cleanups, redo's and nightmares after a job was supposedly completed than what we experienced with Amici Development. Let's begin with Amici Development storing their equipment in our garage for 7 weeks on a job that initially was quoted as being completed in 2.5-3 weeks. This created quite a burden on where to live for that additional time. A situation where Amici Development offered no additional time consideration or empathy to. Now let's start with the work crew. Never once did we have the same crew, which meant the "second team" had no idea where the "first team" left off - whether it be trimming, skim coating, sanding or even painting. Amici's follow-up was atrocious! The only two words in their vocabulary was, "Job Complete", when in actuality it wasn't even satisfactory. Our main focus was to have the popcorn ceiling removed, cleaned, primed and painted in the living room, along with the walls painted in several other areas. Yes, the main area of popcorn ceiling was removed, but if you look at every seam where the wall meets the ceiling, you would notice remnants of textured popcorn throughout the ENTIRE wall/ceiling line. Let it also be known, two areas were never touched and never did get completed. Dan Leonard (owners) response was, "well this is a big job" . What do you think we contracted you for? A small job. If you can't complete a job, then walk away before you start. We didn't need the problems Amici Development created. Straight paint lines - "good luck"! Paint splatter - "let's share the wealth"! Broken doors and destroyed slip covers - "Amici is your full service turnkey company"! Cleanup afterward - "not necessary, we embed plaster and paint particles into your floor, not pick it up"! The list of shortcomings with Amici Development goes on and on, but I have better ways to spend my time than express each of them! Long story short, we took Amici Development to Small Claims Court to get restitution on a job not completed and won. Attached are several pictures of Amici Development's work quality in our home. Based on just these pictures, you can determine if the work is excellent, average or just plain crappy! I think you know where we stand! My wife and I just don't want you to make the same mistake we did by not researching the company better. Buyer beware if contracting Amici Development.

I signed a contract with this company in October 2021, and when the house was sold on 18 July 2024,…read morethe painting was still incomplete. The color we selected was not the color we received. The crew at the time checked with the office when we questioned it and gave us the excuse that it just looks lighter when its outside. The quote was for two coats of paint, and I only received one. We can still see the old yellow paint through the brush strokes, and some areas weren't even painted. Areas that are white have blue paint on them, and the front door area has deck stain on the walls. Very sloppy and poor quality of work. The crew also left their equipment in my garage for months. When we finally got them out to complete the touch ups, they asked us for the colors again because they kept no records of what they had used. This is when we confirmed they used the wrong color because we now had two different blues on the house. Their excuse this time was the supplier initially sold them the wrong color. To get the work done before the house was listed, I accepted the wrong color if they completed the touch ups. After multiple attempts they couldn't paint match the color they originally used. It took me contacting the supplier and getting the color they used myself. After all this, they still didn't complete the touch ups. I had to work through four different people at this company. Three of them no longer work there, and the fourth being the consistent problem. When it came time to sell the house, we had an attorney attempt to get us a refund via a letter. The company's response was a threat to call my work and claim I was committing fraud while representing the military. Unfortunately, I ran out of time in the area, and I couldn't take them to a small claims court. Very unprofessional company and I caution anyone who uses them. Attached are only a few of the pictures I took showing the low quality of work. If you do find yourself using this company, here are my lessons learned: 1. Have them put the square footage of the area being painted on the quote. 2. Have them provide you an itemized list of labor and supplies. 3. When you can see the square footage and the amount of supplies/paint they are using, a simple google search can tell you if they are using enough paint to give you the quoted coats. A legitimate business should have no problem providing this information. 4. Pay the deposit and 50% to get it started, but do not pay the other 50% until all work is completed to your expectations. 5. Shop around and get multiple quotes. If you want quality, expect to pay a little more. Other painters in the Bristol, CT area: Gagnon Painting - Painting Company | Southington, CT - Gagnon Painting & Decorating LLC KD Painting - Professional Painters in West Hartford | KD Painting (kdpaintingct.com) ED Painting - Residential Commercial Connecticut (CT) Painting Contractor (edpaintingonline.com) CertaPro Painters - Expert Interior & Exterior House Painters in South Central CT | CertaPro