"Worst in Class" Customer Service! Completed their form to…read morerent a piece of equipment. Returned the equipment the next day per the instructions. Asked the male employee to complete the return section of their form, and to provide me with a receipt/documentation of the equipment's return. Employee flat-out refused to do either. Somehow it is OK to document the rental equipment leaving the store, but not its return. I did not expect to be in negotiations with this employee for such a simple request. At one point still without a receipt being provided, the employee stated to please leave the store, never come back to this store again, never buy anything here again. Know what, I will take that advice and never return to this store again. Lost Customer! Buyers beware at this establishment. "Worst in Class" Customer Service!

I made my first purchase (Stihl lawnmower) at Carr Hardware in August 2025 and was provided with…read moreincorrect information by the former manager Mark. I bought this lawnmower from them out of desperation since no other store in Connecticut had one available and our old lawnmower died. Reached out recently and spoke with the new manager Darán who was trying to rectify the situation. Since I couldn't go into the store when he would be available (I live 40 minutes away) he referred me to speak to the assistant manager Dillon. Dillon is one of the RUDEST person I've come across with. He needs serious customer service training and etiquette. i won't be shopping there again!

Service could be improved....why should it be longer...this is all I really have to say...store is…read moreclean, but service could be better

"The Queen of Hearts has shown her face She wants you to…read morebelieve You were never meant to have Aces up your sleeve" (John Hiatt) Super neat and heavily stocked with pretty much anything you'd find in a big box building supply store. Painting, lawn and garden, hardware, tools, grills and barbecue, electrical, and plumbing supplies are all very well represented on their shelves. Parking is never an issue at Ace because it's located in the very spacious Canton Village Plaza. So, if you ever need a can of spray paint, garden hose, specialty light bulbs, barbecue sauce or wood chips for your smoker, you'll definitely find it at Ace. Like the old jingle said, "Ace is the Place".

A small town hardware, home and garden center with small town vibes…read more We've stopped in a few times when we've needed minor home items. It's not a big place but it's packed with products in narrow aisles. Prices seem decent and the staff was friendly and offered help. It has a few parking spots out front but parking shouldn't be a problem if you're willing to walk a bit.

Yes, for the reasons I previously mentioned, this is a very nice place to do business with. But I…read morejust found another reason to love them -their lawnmower repair business. Last weekend I was mowing the lawn, stopped to empty the bag, and tried to re-start it. And tried. And tried. No luck. It just cursed me out with a few nasty back-fires, sputtered and stalled. I brought it here and it was fixed, tuned up, and ready to go in less than 24 hours.They repaired a damaged pipe on the carburetor, replaced the spark plug and a filter, added a quart of oil, cleaned the deck, and replaced the blade. It runs like a racehorse and seems as good as when I fired it up for the frst time seven yeas ago. The cost? Just $98. I couldn't have been happier with the results.

For 15 years, my go-to hardware store for hard-to-find items and superb, knowledgeable, and…read morefriendly service. Top-notch people and ownership.

Normally a fine hardware store. Better than driving all the way to a Home Depot. But Jesus.... What…read morehorrible customer service I had this time. Just pointed me in a general direction after showing a photo of my issue. Had my toddler in tow and everything! I guess they didn't have time to tell me what to look for exactly or lead me to it..

All is hit or miss based on donations, but overall, if they have what you're looking for, it can be…read morea great find at reasonable cost

This shop is a cross between an 'Estate Sales' business and a 'Good Will' shop. Some of the items…read moreare very high quality (Waterford glassware) other items are more mundane (common glass pitcher). Definitely a come often and see what they have sort of business. One big, open floor organized by type. Bathroom items together, chairs/lamps/coffee tables near each other and so on. There were some brand new, never used, 30" bathroom vanities with marble tops, two larger vanity tops only - also marble, a couple of medicine cabinets, lots of doors both inside and out, attic vents for the exterior, tiles, so many chairs from waiting room to living room. Beds, electric stoves, carpet squares, office chairs, lots of lovely curio cabinets, desks, some artwork, mirrors, and plenty of lamps, some books, and a little bit of kitchen ware. Remember to look up! There are a lot of ceiling lights suspended from pipes running overhead. The prices here are excellent. I'm a big advocate of reduce, reuse, recycle and this is a good location to find household items, some used, some new and your purchase supports the Habitat for Humanity mission. Win-win!

Creepy privacy policy. It's no wonder they have signs posted warning about their (anti)privacy…read morepractices. Facial recognition, tracking of what isles you enter, logging of what products you check out with, license plate readers, and more. Yikes. The staff are...fine. In some categories, they have a nice selection. However in many other categories, they have one single option. The prices are comparable to Home Depot, sometimes a little lower. But Walmart prices tend to be better, for the items they sell.

Lowe's has aggressive, harassing solar salespeople walking the floor. These individuals wear…read moreLowe's uniforms so you think you're going to get help and you get a sales pitch including probing questions. Lowe's please stop this practice so I can just shop at Lowe's

Their Knife Sharpening is worse than terrible. My knives…read morewere duller after the 'sharpening' and close to ruined. They are Wüsthof knives and Wüsthof- Trident of North America store in Norwalk is the place to go for professional sharpening.

This gourmet cooking store has the added bonus of a coffee bar inside the store. You can grab a…read morelatte and browse away. The selection here is incredible. Anything you could need or want for your kitchen and cooking adventures. Minus one star for a rude, unpleasant staff interaction.

Great place. It's a dangerous place for a grandparent to go if you are the spoiling type like me…read moreand grandma. The selection is massive. The store looks small on the outside but is sectioned off so well, you will discover that this store has actually thought about what it offers. The prices are reasonable and the service was excellent. Nice people Well run Well stocked Locally owned. GO! You won't be disappointed

Necker's has been around forever it seems! It was here when I was little (I'm in my mid-50s now!),…read moreand is still every bit as magical a place as it was then! The curbside view is deceiving because this store is so much larger inside than you'd think & definitely worthy of becoming your Go-to toy and hobby store! There are approximately 11 areas for you to explore.. toys for all different age groups, for out and indoors. There are books, puzzle and craft areas. Leggo kits, bikes and scooters, bubbles, even toy guns and cowboy hats. They carry some Girl Scout supplies, like patches and books and charms. This is really one stop shopping for children gifts. The owners and staff are always super friendly and helpful. They even offer to wrap your purchases, making gift giving even easier.

My company had a problematic door in our retail store and it was becoming a safety risk. Dan was…read moreflexible in scheduling the best time to inspect the door during a busy season, provide a fair quote and make the repair. We are extremely happy with the end result and support we got from this company. I look forward to working with them on projects in the future.

The amount of knowledge they have on the industry and their ability to educate the end user is…read moreinsane. Always willing to go the extra mile for their customer.