The guys were friendly and helpful. The prices were much better than the big box stores in area.read more

I don't usually write reviews, but after dealing with the service department I feel I should save…read moreother people the trouble and aggravating experience I went through, after charging me a pickup and return fee, my tractor sat there for over three weeks without being looked at and after me telling them what it needed, the told me that they couldn't get the part because it was a brand that they didn't deal with,and they asked me if I was able to get the part. I then asked to return the tractor untouched and without a refund. Their unprofessional treatment left me with no other choice but to go somewhere else.

I had a small plumbing repair job to do, and didn't want to use an after market part. None of the…read morehome improvement stores carried it, and I didn't want to wait for mail order. So I tried Winsupply. I pulled up to the door, walked in and an employee asked can I help you( nice not to have spend five minutes looking for someone ) I showed him to part, he walked over, and got me the part rang it up,and I was back in my car in less than five minutes. The staff there are helpful, knowledgeable, and friendly and the price was very reasonable.

I bought a jet tub and vanity 4 years ago and the plastic eyeball jets started to crack so I went…read moreto see Donna the showroom manager and she said tub is discontinued, she then gave me a contractor whom she uses for repairs phone number but the guy never returned my voice messages, eventually i found replacement jets online after days of searching, they only had gray and my original ones were white but i installed them anyway. Overpriced and bad customer service, i wouldnt buy a washer from them in the future if i had to, Terrible experience.

They have a nicer showroom and a bigger, cleaner space. Had parts on hand. Glad these places are…read morestill around. Prices were better than other places after brief internet search. Overall, positive experience. If only they handed out free coffee and donuts ... but contractors have a beer belly already and should spare the added calories.

Love it ! Been going here for Decades …read more Honest & highly knowledgeable staff . Family owned & a great part of the community .

Robin has a rude attitude and refused to place one thing on hold for me since I work for a living…read moreand when I went the next day it's gone. I've wasted time driving to this place 3 times now. I won't be going back. Treat customers better! Stop gatekeeping things like we're in kindergarten

Lee has everything you could possibly need to fix that old house built in 1927 to newer one. Lee…read moreand his crew are the nicest men you could ever meet.

Went a few months ago for a padlock. They didn't even bother looking. Told me they didn't carry…read morethem. Visited again looking for a flat head screw driver and rope. was immediately told that they were sold out. again they didn't even make an attempt to look. Today I went to get ice melt. There was a full pallet of ice melt outside. Before I could even read the name on bag there was someone asking me if I needed something. I replied yes I'd like to buy some ice melt please. He said go inside and ask the gentleman at the desk. And then asked me how I found out about the place. As if it's not located on a major road in the city. Walked inside and an older gentleman asked if I needed anything. He obviously didn't work there so I asked him if he was employed there. He answered no and then directed me to the gentleman behind the desk. I kindly asked to purchase 5 bags of ice melt. Desk clerk rolled his eyes took a deep breath and said I gotta check because I don't have alot left. I quickly said no problem sir I'll look elsewhere. Have a good day, and walked out. Everytime I go to this place Im unable to purchase anything. Maybe next time I'll cut my dreads off before I go inside. Ho

Great service, helpful and efficient. I always get my keys done here because they always WORK!…read more Then I poke around and find something useful to pick up for the house. Main Street is fortunate to have this business.

Pleasant and efficient service!…read more For some reason, none of the locks I purchased from the Big Box outlets would fit my front door. And after going through a few brands, I realized they misfit the door in the same way -- which meant the dimensions were standardized and that I was working with an older door. More specifically an older (brass) wraparound... I realized it was the wraparound when I removed the component and held the lock -- fully assembled in the the door, with my hands. The components worked perfectly! I thought about contacting metal working companies, in search of a custom kick plate or push plate (I thought it was called at the time) and so I did: I called Rayco Metal Finishing, located in Middletown CT, and explained I needed what I believed was a custom brass push plate. After they realized it was a surround for a door, they correctly referred me to a lock smith. My money fears were immediately aroused. I imagined spending $300-$500 on a locksmith to come in and resolve the problem -- on top of the $100 I had already spent for the locks. On 21.12.2018 at 0930 AM I contacted a sales associate by phone, in regards to a replacement wraparound I needed for my door. He explained the component was called a wraparound and that I should take a plethora of pictures and come in to the store. In my mind, I feared his services would cost over $100... When I arrived, toting the old wraparound, along with 5-7 pictures on my phone, he recommended a brass wraparound he had on-hand and charged me $25 for it. He informed me that we could go custom later if nothing in the store was suitable. When I tried the wraparound on the door with the new locks in place it fit perfectly. Wow! I immediately ran to my phone and posted a review. 5/5

Amazing customer service. They went above and beyond to try and help me in a pinch when I had…read moredamaged goods from Home Depot and needed something in a pinch. I wish I knew to call them in the 1st place!! ​

We have purchased several things in the past at this site. We are remodeling our bathroom and went…read morethere to find a sign on the door that said you have to make an appointment. I've called twice to make an appointment and I was told someone would return my calls, but I have not heard from anyone. We wanted to do business locally but had to go out of town. Not sure what's going on with them.

Went here the other day for some hoses for my heavy equipment. Very knowledgeable staff and…read moreeveryone is pleasant to deal with and always great prices