The guys were friendly and helpful. The prices were much better than the big box stores in area.read more

I don't usually write reviews, but after dealing with the service department I feel I should save…read moreother people the trouble and aggravating experience I went through, after charging me a pickup and return fee, my tractor sat there for over three weeks without being looked at and after me telling them what it needed, the told me that they couldn't get the part because it was a brand that they didn't deal with,and they asked me if I was able to get the part. I then asked to return the tractor untouched and without a refund. Their unprofessional treatment left me with no other choice but to go somewhere else.

Great service, helpful and efficient. I always get my keys done here because they always WORK!…read more Then I poke around and find something useful to pick up for the house. Main Street is fortunate to have this business.

Pleasant and efficient service!…read more For some reason, none of the locks I purchased from the Big Box outlets would fit my front door. And after going through a few brands, I realized they misfit the door in the same way -- which meant the dimensions were standardized and that I was working with an older door. More specifically an older (brass) wraparound... I realized it was the wraparound when I removed the component and held the lock -- fully assembled in the the door, with my hands. The components worked perfectly! I thought about contacting metal working companies, in search of a custom kick plate or push plate (I thought it was called at the time) and so I did: I called Rayco Metal Finishing, located in Middletown CT, and explained I needed what I believed was a custom brass push plate. After they realized it was a surround for a door, they correctly referred me to a lock smith. My money fears were immediately aroused. I imagined spending $300-$500 on a locksmith to come in and resolve the problem -- on top of the $100 I had already spent for the locks. On 21.12.2018 at 0930 AM I contacted a sales associate by phone, in regards to a replacement wraparound I needed for my door. He explained the component was called a wraparound and that I should take a plethora of pictures and come in to the store. In my mind, I feared his services would cost over $100... When I arrived, toting the old wraparound, along with 5-7 pictures on my phone, he recommended a brass wraparound he had on-hand and charged me $25 for it. He informed me that we could go custom later if nothing in the store was suitable. When I tried the wraparound on the door with the new locks in place it fit perfectly. Wow! I immediately ran to my phone and posted a review. 5/5

Had 2 experiences with butler. First was good although It took 3 weeks and repair was never…read morecompleted, just a band aid repair because of no parts to complete. Waited 3 more weeks, finally got a call that part was in, attempted to schedule repair. Called, they said they would check schedule nd get back to me. Never heard back. 3 more weeks went by, i was out of town so it was ok, but they never called to schedule the repair during the 3 weeks. Called back again to schedule repair, scheduled appt. For pick up 8 days ahead. We will see how it goes. Not impressed so far, fingers crossed.

Jerome was an amazing support! Extreme knowledgeable and helpful to make sure we had what we…read moreneeded. Thank you!

We'll make this update brief because there's no need to go on at length about poor service. But our…read moreexperiences with poor, distracted service here continue. Most recently they took little interest in our somewhat small but important problem with tires for the riding mower we purchased here -- very satisfactorily -- some years back. In fact their only interest seemed to be in getting us to buy a new one. They didn't appear to be at all concerned about our urgency; in fact, they just didn't seem like they cared much. We don't think it's just us -- a neighbor reported almost the same treatment last month. Our next mower/equipment purchased will not come from Goff.

Spectacular inventory. Knowledgeable staff & great customer service. Performance of equipment being…read morepurchased prior to leaving establishment.

The brothers running this shop were nothing short of perfection when dealing with them. I saw the…read moreother post and think it must have been by a competitor. The cabinets were very well priced, all with soft close and well constructed cabinets. I got quartz counters and backsplash and they were so aggressively priced that nobody could compete with them and I did a ton of shopping around. The only suggestion I would make to a future buyer is to work with their installer for two reasons. A better understanding of their drafting and install process and secondly better priced. I went with someone I knew from previous jobs and found out I spent $3-4K over what I should have spent. Cabinet changes and issues arose and they were their when my phone rang and support was prompt and fast delivery for the replacement and re-designed space. I will put it two ways to all future buyers, message me and you can see my kitchen first hand. Secondly when the interest rates drop and I buy another house, these guys are doing my kitchen again.

After visiting many places I'm so glad I chose Hartford Kitchen. Ben and Donny are brothers that…read moreown it and were knowledgeable, patient, professional and kind, explained and communicated exceptionally well, and followed through.They explained and reconfigured my kitchen cabinet design many times to fit my needs and budget. Joaquim Amaro is a contractor that they referred me to and he has been great- professional, respectful, works clean, on time, answers questions, takes the time to explain things, listens to the customer, great work! I highly recommend Hartford Kitchen Factory and Joaquim Amaro

They always have the best deals on tools that you need to do a job but you don't want to spend a…read morelot on . Everyone here is helpful and friendly

Robert brought new life to an old machine. I dropped off a Yanmar 336D, and he not only repaired…read morethe four-wheel drive but also performed a full overhaul, including welding the brake connection. The tractor is now running like new. I have very limited knowledge of tractors, but Robert's experience and professionalism immediately put me at ease. I wouldn't hesitate to recommend him--he's earned a customer for life.

In the past I would have rated Grunders better but as of late their service has dropped from good…read moreto a lowly SUCK. Getting waited on at the counter is a long and torturous ordeal. Even though I purchased my mower there and they have all the info for that equipment, they always insist on Model # and Serial # which is stored in their computer under my purchase order. No such thing as emergency repairs. If you have to wait for weeks their attitude is, "Not my problem." There are plenty of Ariens dealers around and I would suggest you try them first before dealing with this store.

I took a long time to pull the trigger on a brand new Zero Turn, about a year to be exact. Andrew…read moreanswered a lot of my questions on Facebook prior to ever going into their store. When I was finally able to make it in, I was assisted by Dan. I still had a ton of questions, and I just wanted to make sure I got into the right zero turn. Dan was able to answer a bunch of my questions and not once did I feel like I was a bother. I got my Gravely ZT-X 52 delivered and the people that delivered it were awesome! Thank you everyone!

I had a push mower picked up a week ago and they still didn't even look at it. I called them to…read morehave it returned to me so I could have it serviced somewhere else. I would not recommend them based on my experience.