"I see a red door and I want it painted black No colors…read moreanymore I want them to turn black" (Paint it Black - Jagger/Richards) Had Mick and Keith visited Simsbury Paint, they might have changed their minds. A close family friend with a solid construction background advised me to get some Benjamin Moore paint for our new door. The guys who installed the new door told us the same. So today we popped into the new Simsbury Paint store to get some door paint, and we were absolutely blown away by the incredible selection and AMAZING customer service. Primers, paints, sheen, prep, rollers, brushes -ever single aspect of our project was covered in amazing detail. Hats off to Lori -our incredible sales consultant who gave us 45 quality minutes of advice and expertise.

From the owner: We are a Benjamin Moore Paints Authorized Retailer Plus, carrying Benjamin Moore Regal Select,…read moreAura, Ben, Natura and Ultra Spec. In addition we carry a wide selection of special use primers and Industrial coatings. We display 16' of brushes and rollers made by Corona, Wooster, Purdy, Whizz and Arroworthy and others. This location does not carry Hunter Douglas. We are in the process of building a wall paper book library. Our Avon store has an extensive book collection

All stores, I mean ALL stores and their staff should be this helpful, cordial and customer…read moreoriented. Three women working that day provided Just awesome service, perfect color match, engaging conversation. What a refreshing experience!!

Awful Service. Have gone to mashers, Avon for years . Today went for help with paint color ( sales…read moreperson knew o would be in ). When I walked , it was very busy . The sales person who knew me acknowledged me and said " I'll be with you when I can" I said no problem . 35 minutes latter she came to me and basically gave me the bum's rush " I have to do crowd control . Your showing pictures from a phone , so inaccurate ( tho yesterday when I was there the pictures were fine). Go home and look at your walls again. I'm busy " This took all of 6 minutes . Why could she not have told me when I walked in that she was busy. She was so disinterested. Why is her time more important than mine???? Just say when I walked , too busy today , mind coming back?!??

Ron, Tony and Terry always are helpful and friendly and entertaining. Deep knowledge of paint…read morecoatings and sundries. Shop here first before going anywhere else. I'm a career painter of 36 years. Recommended store.

From the owner: We sell and service all your decorating needs, including Benjamin Moore paints, Shaw flooring &…read morecarpeting and Hunter Douglas blinds and shades.We sell wallpaper, custom draperies, curtains and valances. We reupholster quality furniture, We have interior decorators that can come to your home or business to consult on colors or products. We have technical experts that can guide you step by step through your projects.

I really enjoy doing business at this store. Everything is clearly displayed, the paint I buy is of…read morevery good quality at a better price than Benjamin, but the best part is the staff. I just love having Rachel and Titian there, they are so helpful. Nice to see coworkers communicate so well and sharing tasks. If one mixes paints the other helps suggest other supplies. I visit often, and go in confident that Rachel will be there smiling and full of life, helping me accomplish my goal. They definitely make my life easier, and that is why I will keep going back.

Needed a quart of paint for some touch up. Brought in a paint chip to see if they could match…read more Since I had peeled the chip there was some residual (and different color on both sides)I was clear which color I wanted. When I got home I realized they had mixed the other color mistakenly. I get it. Mistakes happen. I went back the same day, brought another chip and showed the same person that had mixed the original batch what had happened. They acknowledged the error and mixed a new batch but insisted that I had to pay full price for the new quart. Since he wasn't the manager he wasn't authorized to give me "free" paint.

Normally a fine hardware store. Better than driving all the way to a Home Depot. But Jesus.... What…read morehorrible customer service I had this time. Just pointed me in a general direction after showing a photo of my issue. Had my toddler in tow and everything! I guess they didn't have time to tell me what to look for exactly or lead me to it..

For 15 years, my go-to hardware store for hard-to-find items and superb, knowledgeable, and…read morefriendly service. Top-notch people and ownership.

Service could be improved....why should it be longer...this is all I really have to say...store is…read moreclean, but service could be better

"The Queen of Hearts has shown her face She wants you to…read morebelieve You were never meant to have Aces up your sleeve" (John Hiatt) Super neat and heavily stocked with pretty much anything you'd find in a big box building supply store. Painting, lawn and garden, hardware, tools, grills and barbecue, electrical, and plumbing supplies are all very well represented on their shelves. Parking is never an issue at Ace because it's located in the very spacious Canton Village Plaza. So, if you ever need a can of spray paint, garden hose, specialty light bulbs, barbecue sauce or wood chips for your smoker, you'll definitely find it at Ace. Like the old jingle said, "Ace is the Place".

"Worst in Class" Customer Service! Completed their form to…read morerent a piece of equipment. Returned the equipment the next day per the instructions. Asked the male employee to complete the return section of their form, and to provide me with a receipt/documentation of the equipment's return. Employee flat-out refused to do either. Somehow it is OK to document the rental equipment leaving the store, but not its return. I did not expect to be in negotiations with this employee for such a simple request. At one point still without a receipt being provided, the employee stated to please leave the store, never come back to this store again, never buy anything here again. Know what, I will take that advice and never return to this store again. Lost Customer! Buyers beware at this establishment. "Worst in Class" Customer Service!

I made my first purchase (Stihl lawnmower) at Carr Hardware in August 2025 and was provided with…read moreincorrect information by the former manager Mark. I bought this lawnmower from them out of desperation since no other store in Connecticut had one available and our old lawnmower died. Reached out recently and spoke with the new manager Darán who was trying to rectify the situation. Since I couldn't go into the store when he would be available (I live 40 minutes away) he referred me to speak to the assistant manager Dillon. Dillon is one of the RUDEST person I've come across with. He needs serious customer service training and etiquette. i won't be shopping there again!

I am a painter and I often times need emergency supplies for jobs and let me tell you thank god for…read moreMark and his team at Enfield Paint . The store has bailed me out on several occasions. They are magicians at the store and can mix any color you need . Thanks for helping my business with your loyalty to the customer !

This is my favorite paint store! Great customer service and competitive prices. I ordered a couple…read moreof gallons right before close and the owner stayed late for me to pick it up. You can't get this service and expertise anywhere else!

"The screen door slams, Mary's dress sways Like a vision,…read moreshe dances across the porch as the radio plays" (Bruce Springsteen) We have a three-season sunroom in the back of the house with screens on the windows and sliding door. When that nasty Christmas week windstorm dropped a whole load of tree debris in our backyard, some of it struck the back of the house, and cut holes in a window screen and the slider screen. So we threw the damaged goods into the car and drove them over to Matt at Welden Hardware. Within just a few days, he called us and said the screens were ready to be picked up. They look great and the price was very fair; in fact the job cost just a few bucks under what our homeowner's insurance company allowed on their estimate. Welden is really quite a cool store. We spent some time wandering around when we dropped off the screens and saw a big variety of products -some of which you'd expect to see in a hardware store (electrical, tools, paint, garden equipment) and some surprises, like snowblowers, kitchen supplies, and gloves. Next time you're thnking of driving to one of those big box hardware stores, check out Welden. You'll probably find what you're looking for, and the customer service will be off the charts fantastic.

Really refreshing not to have to go to a big box hardware store for a change. Just moved to…read moreSimsbury and needed a small thing the movers lost. Matt knew just what it was, found it for me and was incredibly helpful. Really happy to have found Weldens!

ED Painting responded right away to my inquiry. They completely the job of preparing, sanding and…read morestaining my deck within 3 days. The staff of 2 gentlemen was quiet, professional and started early in the morning and left around dinner time. The price was reasonable and I would highly recommend them. A 10 out of 10!

This company stained my 60'x12' deck. I pre washed it to save some money as I own a power washer…read more The man who did the entire deck in 3 days with 2 coats. It came out very nice and I am very pleased. The man was friendly and all business. My only complaint is that when he left on Friday he said I will be here tomorrow between 8:30/9:00. I waited for him to come but no show so I contacted the owner who apologized for him saying he would be here but because it was a holiday weekend he would not be here until Tuesday. I could have got together with friends had I known that before noon. That is my only complaint.