"The Queen of Hearts has shown her face She wants you to…read morebelieve You were never meant to have Aces up your sleeve" (John Hiatt) Super neat and heavily stocked with pretty much anything you'd find in a big box building supply store. Painting, lawn and garden, hardware, tools, grills and barbecue, electrical, and plumbing supplies are all very well represented on their shelves. Parking is never an issue at Ace because it's located in the very spacious Canton Village Plaza. So, if you ever need a can of spray paint, garden hose, specialty light bulbs, barbecue sauce or wood chips for your smoker, you'll definitely find it at Ace. Like the old jingle said, "Ace is the Place".

This is a well stocked and organized store located in the Canton Village Plaza. There were plenty…read moreof parking in front of the building. They had grills and outdoor patio furniture on their lawn since it's the spring season. When we walked in, we were immediately asked if we needed help with finding something. We were looking for exterior paint and the employee walked over and showed us the types of paint they had and was very informative. The prices were a little more than the big box stores but it is family owned, local, and has everything we needed for home repairs/upgrades. They have two locations, Canton and West Hartford. They offer paint recycling. If they don't have the product in stock, they will order it for you since they are affiliated with the Ace Hardware warehouse; the warehouse carries over 80,000 items. They offer many services in-house such as key cutting and propane fills. When you join the Ace Rewards, you can earn rewards with every purchase. Overall, a great asset for the community.

Carr hardware is the real deal. Every visit there I am pleasantly surprised by their incredibly…read morehigh level of customer service. There seems to be an expert there for all needs that is happy to give you his full attention to your needs. I feel like it must be how things once were before the age of big box Home Depot's, that just know how to give you the run around. They have definitely won me over and they will be my go to store for all home needs. I highly recommend you give them a shot too.

I made my first purchase (Stihl lawnmower) at Carr Hardware in August 2025 and was provided with…read moreincorrect information by the former manager Mark. I bought this lawnmower from them out of desperation since no other store in Connecticut had one available and our old lawnmower died. Reached out recently and spoke with the new manager Darán who was trying to rectify the situation. Since I couldn't go into the store when he would be available (I live 40 minutes away) he referred me to speak to the assistant manager Dillon. Dillon is one of the RUDEST person I've come across with. He needs serious customer service training and etiquette. i won't be shopping there again!

We wanted to update our experiences with Ace, and we realized in doing so that they really haven't…read morechanged much in the last three years. We like this store very much. We like the enlargement of their stock in recent years, the ease of access in this clean, well-organized store, and the helpfulness of the folks who work here. We think the store is more customer-oriented than ever, and we are especially happy with their rental section from whom we have rented everything from equipment to tents. And we continue to like that they offer a nice selection of Litchfield-tagged clothing items (hoodies, sweatshirts, etc.). Parking is better these days, and ... well, like we said, we're happy here. Thanks to the owners.

I haven't been in Ace since they were a True Value, and frankly much is the same. Tools, pet…read moresupplies, paint, more tools, etc. But there have been some changes - the area by the register is moved, with displays encouraging buy local. They have the Connecticut 169 books, local products, and really cute little stickers. There are even Litchfield sweatshirts. The employees were very engaged with the customers, and free ones were quick to offer their assistance. (One could call them "helpful hardware folk....) The aisles were clear, and the displays clean and well organized. The parking lot lines are a bit faded so it can be a bit of a free for all, or at least close quarters where the line is clearer one side than the other.

The worst customer service i have ever experienced. I went because my contractor buddy said they…read morewere good. WRONG! Rude workers, unhelpful, and the upcharged the prices like crazy. We found the EXACT same things we needed at another store for1/4 the price. They are a scam

This update is for Lowe's home delivery and NOT in-store experiences, the latter of which have been…read moreboth good and bad, and sometimes on the same visit. This time we ordered online wooden garden boxes to be delivered to our home for convenience sake. Good news: we got the boxes, exactly as ordered, on the day they were promised, and their condition was excellent. We quickly got them unpacked and set up (you can see the results in our photos). We were very pleased with the experience, hence five stars. A little less confident about going in the store, however...

Or a good day for me at Lowe's. A little tidbit ; most customers don't understand this whole red…read moreshirt blue shirt thing. If I ask a question. Or ask for assistance I don't want to hear about a red shirt. Just handle it. Everyone's in the clock these days including me. I was there twice as long as I needed to be because the left hand and the right don't know each other well enough to help me.