Great place to shop. Great Store, If you have a concern, ask for Joe. He will help you. Nothing…read moreis impossible. See you soon.

This wonderful old-school hardware store is close to my office. I like the fact that it's small and…read morefull-service. The owner and his employees are always here to help you. Big box stores leave me basically on my own. Their employees seem to sense when you need help and run away. I'm older and love full-service stores like this that remind me of a different time, before independent hardware outlets started to die off. (Remember full service pharmacies, too?!) Brace yourself for some little points that some may find annoying: the inventory is organized with no rhyme nor reason (that's why it's good to ask). For example, I recently was looking for ant traps. There is a display with mousetraps and traps/repellants for spiders, wasps and roaches. No ants. I turned around and was going for help and there, at the end of an aisle six feet away from the rest of the pest supplies, was a good variety of ant mitigation products (don't buy the little Raid traps, they were useless - I upgraded to a costly, elaborate alternative and it rid us of ants in our summer kitchen.) Finally, the owner has a lot on his plate. He can be abrupt - on the verge of grouchy. But he has a good heart and is never malicious. Just grouchy. The employees can be brief with words and cheerless, but they'll get you what you need and get you on your way rapidly. After all these caveats, a "plus:" they carry many of the latest items - you'll find stuff like the latest laser measuring tool, the hot colors in paint, LED lighting equipment including dimmers, and metric screws, nuts and bolts. Try them. If you like walking around an old-school Hardware "emporium," this is the place for you!

I'm mad at myself for driving past this little hardware store for years just to go to the big…read moreorange store down the street. Shame on me! The staff here is friendly, helpful, and incredibly patient. I was definitely not the most sane paint customer, and they still helped me happily and without making me feel like a complete disaster. I really love the hometown feel of this place. It's exactly the kind of local business I want to support, and I'll be shopping here as often as I can from now on.

A very nice store. Helpful staff. All kinds of items to choose from. Instead of having to run into…read morea big box store, it's convenient without having to get lost in a big box store. And if you need help there is someone there to help you. The store is well lit and customer friendly. The checkout is fast and convenient.

I rarely write reviews. But we called around to the big box stores today to see if there was a…read moreWeber grill that was already built. No one could really answer as to whether or not they had one built. I googled Weber grills near me and found Ace in West Hartford. Larsen Ace Hardware was beyond nice on the phone and went out of their way to find one that was already built. We didn't have to drive to a million places to actually find one that was built already. Thank you! We were cooking on our brand new grill by 5pm tonight!!!

I always end up at their "hub"! Whether I'm getting a storm window fixed, knives sharpened, am…read morebuying lightbulbs, or need a paint sample, the helpful employees always get me the service or information I need promptly.

This Home Depot on the Berlin Turnpike is well organized, clean, and easy to navigate. The staff is…read morehelpful, and it's usually easy to find what I need. Parking is convenient, and overall it's a reliable place for home projects. I would definitely recommend this location.

I want to give a big attaboy to Dave at the Berlin Home Depot! He is one of the reasons I shop here…read moreinstead of Lowe's. I came in on Saturday June 20th to figure out how to install an outdoor electrical box on my deck. He was very patient and helpful and took the time to get me all of the parts I needed. Thank you, Dave. You are a rockstar!

I have been a Lowe's customer over 25 years, I have never ever experienced such rude hostile…read morebehavior in regards to a 19.99 plant refund!!! Jimmy should not be in a manager position if he can't display professional courtesy behavior!! Kitana should not be at the customer service desk if she also can't display courtesy behavior!! I will never shop at this Lowe's again!!!

Part of my order never showed up. I have called 6 times and have been on hold a total of 2 hours. 2…read moretimes I was told someone would call back. No one ever did. This has completely derailed the job and cost everyone involved a lot of time and money. I will never shop at Lowe's again, only Home Depot. This store has 0 accountability, and atrocious customer service.

The guys were friendly and helpful. The prices were much better than the big box stores in area.read more

I don't usually write reviews, but after dealing with the service department I feel I should save…read moreother people the trouble and aggravating experience I went through, after charging me a pickup and return fee, my tractor sat there for over three weeks without being looked at and after me telling them what it needed, the told me that they couldn't get the part because it was a brand that they didn't deal with,and they asked me if I was able to get the part. I then asked to return the tractor untouched and without a refund. Their unprofessional treatment left me with no other choice but to go somewhere else.

If I could give these guys no stars, I would. I am a small business owner opening a new store. I…read moream GCing the project (I have reasonable experience in residential) but not commercial and I have a very skilled carpenter for installation. The store has 4 interior doors that we would like to be metal. I explained to the gentlemen what I was looking to do. I had the door width and height, swing and that we wanted them to be metal. He asked me if I was a contractor, which I responded no. Every question I asked, such as, is the door depth inclusive of framing and sheetrock for metal doors, I was met with some snide comment about how a contractor would know this answer. I asked what other information he would require so I could come back with the complete information he was requesting. At lighting speed he rattled off about a half dozen things. I asked if I was bothering him and he said he usually works with contractors who know this information. I said will you only sell to contractors, his answer was no, but they know all the information he is looking for. So rude, so condesending. Off to Tull Brothers.

We purchased an older home and had a lock for the front door that looked like it was from the…read more1800s. I called a friend who suggested that we dismantle the innards of it and take it down to Builders hardware to see if they could change out the locking mechanism. That they did and rather quickly, even filing down some areas of the new one to ensure a perfect fit. These guys are awesome!!!

We have been customers of CLC for several years and they have always had a wide selection of…read morelighting options for our home We.have had custom light fixtures made for our bathroom and most recently purchased a new ceiling fan and front entry way light. The staff is there to assist and is very knowledgeable but not pushy. Brian helped us withcou purchases and we could not be happier. We will be back soon as we have more lighting needs we need to have "fixed"

We have worked with Connecticut Lighting Centers for our home since 1993 . They have done a great…read morejob of always recommending not only what would go well in our home , but providing us with the best value for the products we have purchased for our home . Their entire staff is welcoming and professional. Thank you

Putman Blvd., Glastonbury/East Hartford CT Home Depot. Terrible check out. Staff in check out line…read moredidn't know what they were doing and just standing there. The lines didn't move. Large wood strips and dry wall customer blocking the whole line had a few items and the employer couldn't check them out, didn't know what she was doing. The bar codes were plain and simple. It's unsafe and a fire hazard to have large items blocking the isles when the isle is not wide enough to hold it and let customers get through.They are blocking the exit. On the other side was a couple with a small dog and the another employee kept petting the dog and it was jumping on her and the staff is more interested in the dog than in doing their job. Who is the responsible for the dog, the store or the dog owner. The employee was giving more attention to the dog instead of making sure the customers were being taken care of. Clueless staff. The lines are too close when you are trying to check out large items. No supervisor. This was after 7:00 PM at night. Maybe the day staff is more competent. Add more self check out lines because what you have a customer gets boxed in or have a self check out for large items only. Didn't seem like any of the staff knew what they were doing.

Come here from time to time…read more This store is HUGE. Prices are more than Nh... but so is everything so I don't really complain. Nothing *crazy* to state.... It's Home Depot not a nightclub but the plants always seem healthy. Last time I was here there was a confrontation between the police and an Asian gentlemen. I watched for awhile and nothing spectacular came of it. Kinda would say that's the *vibe* for this store. One other time this lady who worked here was rude... I was here right at opening and went to walk in and boy she shut those doors quick. Idk why they were unlocked but I didn't unlock them and thus was a little taken again. Figured that was just a once off. For all of these reasons, 4/5 ... maybe 85/100 if this was a test. We could call it a "B"

Their Knife Sharpening is worse than terrible. My knives…read morewere duller after the 'sharpening' and close to ruined. They are Wüsthof knives and Wüsthof- Trident of North America store in Norwalk is the place to go for professional sharpening.

This gourmet cooking store has the added bonus of a coffee bar inside the store. You can grab a…read morelatte and browse away. The selection here is incredible. Anything you could need or want for your kitchen and cooking adventures. Minus one star for a rude, unpleasant staff interaction.