Customer service is great! Every time I go in or call they are pleasant and always do whatever it…read moretakes to to help me. Even when they are super busy they are all so nice. I love the paint too! I would show a picture of my my house exterior paint job but the painters are still working on it.

I recommend going to Lowe's or Home Depot. Sherwin-Williams will not except a return for a faulty…read moreproduct purchased at a different Sherwin-Williams. I understand that it's a franchise business, but if you choose to inconvenience me rather than solve a billing connectivity issue within your company, I just have to go somewhere else.

These guys are knowledgeable, professional and very helpful. I chose and bought a gallon of paint…read morethat could see after a few strokes, was way too dark. With fingers crossed I headed back to the store hoping they could fix my mistake. Fortunately for me, the salesman (Devon?) was not only able to lighten the color but did so in a couple of increments so that I was sure of the color and at no extra charge. This is the second or third time I've had to run to BM in as many days for supplies. Each time I've been treated with respect and kindness which, given that I'm an old lady, I especially appreciate. I highly recommend this place. Great product but above all wonderful people.

The manager (Desmond) and Staff are Outstanding at their jobs. I have been a painting contractor…read morefor 30+ years and have NEVER dealt with such Professionalism.

We have been going to Jerry's since the late 80s. Jerry sold the business a while back and the new…read moremanagement has not dropped the ball on service. I went in the other day for a repeat purchase but there was a problem with the mixing machine. I stopped by again today. The store was busy and the man looked to see if he could make my paint. He could not but told me where the closest other Benjamin Moore store was located with good directions and printed off the mix formula for me to hand them. I wasn't treated like a stupid lady and he was very helpful. You don't get that at Home Depot - in fact you get the opposite. HD employees don't make eye contact with you so you don't stop and ask them anything.

I've been coming here for many years, even before it was owned by the original "Jerry". I know…read morethat the paint that they carry is quite expensive, but I can't understand why their machine rentals are higher than everyone else also. Is there really a huge difference in the quality of the paint? The people who work here have always been helpful and they also sell top quality paint tools and supplies. They also sell wallpaper and walk coverings, which you will be hard pressed to find anywhere else. The other downside is the fact that they are closed on Sundays. They are conveniently located which is a good thing.

I found a part for a 1950s light that was not in stock at Home Depot! Andy immediately helped me…read moreand went above and beyond!

They have almost anything you'd need from Lowes or Home Depot, except there are actually nice…read morepeople you can easily find if they don't find you first who will lead you to exactly what you need, even if you don't know exactly what you're talking about!

I visited the MTV store today to exchange a couple of propane tanks and purchase a few additional…read moreones. When I arrived, there was no parking available near the propane area, so I had to park in the main lot. After completing my purchase, a team member named Mauricio kindly followed me outside to assist. He helped remove the empty tanks from my car for exchange and brought the new ones over for me. While it may seem like a small gesture, it was truly appreciated--especially on such a warm day. Thank you, Mauricio, for your help. You made the entire process much easier.

Customer service at this location is non-existent. If you doubt it, try calling customer service -…read morethey'll transfer you to eight different people rather than answer a question or outright hang up on you. Being in the store is worse because the service desk acts like you're putting them out by asking for help. The one consistent exception would be the lumber department, who are fantastically helpful. I love Home Depot - just not THIS location.

Painting Outside of House…read more A huge thank you to Tech Painting Co. for the painting & wood repair work done on the outside of my house. Jamil Herbas was very thorough documenting the work to be done and communicating that to the Painters. The team were all very professional, courteous and respectful of my home. My property is not easy due to steep walls and no flat ground. They were amazing and also safety conscious. Very satisfied. Price for the job was appropriate. Thanks to Ulises who managed the team on site and communicated schedule changes required due to rain. Highly recommend this company.

Recently finished a whole house interior painting project. The Tech team was a pleasure to with,…read morefrom start to finish! From estimates to daily updates the communication was thorough and proactive, scheduling was reliable, and the finished product one I will enjoy for a long time!

To say I'm happy with Liberty Painting would be an understatement. I found this company by way of…read moretheir Google & Yelp reviews. And the 5 star ratings don't lie! This company is by far one of the best paint contractors I've ever worked with. They're currently still working in my house for a big multi room project, but I was so pleased with the work they've already begun to do that I just had to post a review. Luis is very pleasant and professional. They offer competitive pricing. And most importantly, his team is superb. I've already highly recommended Liberty Painting to the owner of Benjamin Moore franchise in McLean, VA as well as friends, family and neighbors. In a world of greedy, lying, money hungry contractors who are more interested in over quoting and not being as professional as they promote themselves to be, Liberty Painting sells itself simply on fair pricing, honesty and excellence in workmanship. I recommend this company 1 million percent From a happy customer!

Frank was very friendly and did a great job patching a large hole in my ceiling for a very…read morereasonable price. I would definitely hire Liberty Painting again.

Absolute rip off. They changed the date without my consent and when I canceled upon receiving the…read morenotification, they tried to keep $50 as an admin fee. First - We had a few date discussions but selection could not be made until after deposit was paid. Once deposit was given, I asked for one date change, with a week notice, which we went back and forth on due to them not working Fridays. Second - No where in the estimate or any other communication, written or verbal, did they convey any admin fees other than actual paint related. Third - As I was moving into a new home from out of state, the painting date had to be moved to accommodate furniture placement. This was only done with their consent (one time) and at the time of request, I told them any day a particular week would work. They confirmed the change to 14 Sept. However, approximately a week and half later, as we approached the date, I received a confirmation for 15 Sept. I immediately reached out and said the date was 14. Ms. Jathiya responded that yes but since I stated any day that week (over a week ago) they took the liberty of changing the date. I explained that a lot has happened since you confirmed the 14th with work so I couldn't accommodate the 15th due to me planning meetings around the 14th. With COVID, work schedules have been crazy and trying to coordinate availability for multiple peers is difficult so to move a few days before wasn't possible. Anyway I asked for a deposit ($750) refund so that I could find someone else to paint. They agreed. Nearly three weeks later I didn't see the credit on my Amex. I reached out and Jathiya stated she'll get right on it. Well she sends me a receipt and it's for $700! I'm like what the heck. I call and she proceeds to tell me there are admin fees. I replied that you can't charge fees that the customer didn't know about nor agree to. Additionally you changed the date. She replied that the date was changed a few times, I said once, that was agreed to by both parties. She kept talking and I was done. I'm disputing this madness. After receipt of copies of the written estimate and email conversation, Amex refunded the full amount of $750. BEWARE OF THESE FOLKS!!!!!!

We had a plaster disaster right in the middle of the pandemic, so after the repairs, we needed the…read moreroom repainted. I used their website to schedule a consultation with Muhammed. Peppermint gave us a good bid, booked us promptly, handled the payment smoothly online, and did great work. They have excellent Covid precautions, and everyone wore masks the entire time, which I'm sure makes for uncomfortable working conditions, but it saves me fretting of everyone's safety, theirs and ours. The room looks terrific, and we will definitely hire them again.