Been going for years + suddenly customer service level is non-existent. Email replies are…read moreanonymous + curt, fobbing folksmoff to a web site that doesn't work. Additional request for help ignored. (Goodness...this is a purchase!) it used to feel like a neighborhood store (like my hardware store) but it's clearly gone behind the wall. Off-putting. Their paint is not that precious. Employees speak of the negative changes as well due to current manager. Sigh...

This is my 6th year making purchases from the 1401 N. State Street Bellingham, Wa. In that 6…read moreyears, I've never had a paint problem they couldn't handle. In particular, on a Sunday, I had a paint issue on a $100,000.00 remodel project and Elizabeth and regional manager Sarah Stewart handled with expediency and professionalism. I've been working on projects with Sarah a couple times a year, every year. She is the Goddess of information when it comes to paint. I'm so grateful for all she's done. The correction she came up with has my customer elated. Thank you Sherwin Williams for superior service and staff.

Absolutely horrible service. I placed an order for some Gaco deck coating. Prior to placing the…read moreorder I confirmed with the gentleman multiple times to ensure it was the right product. After I waited for a week for them to get it in, when I got home and opened it up it wasn't even the right stuff. So I drove back to the store to return it. They said it would take Another 2 weeks for them to get the correct product in. The gentleman told me it would take a couple hours for my refund to be back in my account three days later still no refund. I ended up finding the product at E&E Llumber or $100 cheaper.

Great people great paint Wouldn't go aware else …read more Consistently great service . Highly recommend

I haven't been here for a couple of years. I experienced their newly renovated store with fabulous…read moredisplays. Hundreds of color samples on a brightly lit wall. Easy to peruse and select colors. Big displays of all the latest painting supplies that include anything you might need for your paint project. Lots of inspirational pamphlets with photos to prompt possibilities for your color transformations. Very knowledgeable staff offers good advice on any paint project. I selected a color and they prepared a half-pint sample so I can paint it on my wall to see how it looks!

I have come in here twice. Both times, they were friendly and extremely helpful!…read more I will be having the exterior of my house repainted this summer. The biggest fear was picking the "right" colors. There are just too many colors to choose from. Also, most people, like me, do not know how different colors work (intuitively or theoretically). So, I just didn't know where to begin! That said, I walked in here without knowing ANYTHING (other than wanting to repaint the exterior). Casey was amazing. She listened to me carefully (although I was not very much of help as I didn't know what I wanted myself). She picked out a couple of brochures and directed me to this very useful binder "Color Inspiration and Ideas," which shows you common color combinations (see my photos). They have a very spacious showroom. I just sat there and went through the binder, picking out combinations I liked and excluding ones I didn't like. While I was studying the binder, she checked on me a couple times but she gave me the "space" I needed. She also directed me to the Benjamin Moore website to try out the color combinations I liked online. This is an amazing tool. You can upload a picture of your house and try out different colors on your house (and it's free)! After trying out many different combinations of colors online, I came in here again to look at the colors I liked. I was able to pick up some paint swatches to bring home. The lady who helped me was very pleasant and was able to find the colors I wanted quickly. I'd thought I would need Photoshop to "virtually" paint my house to see how it would look, but, thanks to Casey, I was able to do it for free on the Benjamin Moore webpage ("Personal Color Viewer"). So far, this potentially scary project has been very pleasant. In fact, I have learned a lot thanks to Stockton's Paint!

Always been amazing. Had so much fun nerding out at the knife counter, the younger fella whose name…read moreI can't remember was more than accommodating and really knew his stuff! I am hard to impress when it comes to pocket knives. Very reasonable prices for brick and mortar store, often seeing people charging a lot closer to msrp and higher in Seattle. Go get a sick spyderco pm2 in cruwear with canvas micarta, or maybe the salt serious pm2 in glorious magnacut! Or just a mora if you need an amazing 20$ knife. Best part of the store? Definitely be the weirdo Joe M. In the back of the house, that guy is hilarious. Maybe one of the best people I've met.

Apparently when my wife comes to the store for a drill bit and thread tap for a fitting and has the…read morefitting in hand, not knowing the exact size of the fitting is enough reason to treat her like an idiot. Do better people, you just lost a customer. Westside building center in lynden took the time to track down what was needed in a kind and professional manner, they will be our first choice from now on.

My wife and I needed to paint an enormous building consisting of a garage attached to a pole…read morebuilding attached to a red barn. Needless to say it was a huge undertaking with multiple surfaces, colors and challenges. We worked with Zach who was professional, gave great advice and was easy to work with. When Zach didn't have the answer he turned to Kraig who was equally helpful. We aren't painting professionals and the whole thing seemed a little daunting. These guys eased our minds and were a tremendous help.

I was there today to buy a gallon of touch up paint. Apparently, that didn't make me high priority,…read morebecause I waited for a half hour and never never did get my paint. I had to stand at the counter before I was finally helped and then, after I ordered the paint, they didn't tell me they never mixed it until I stood and waited at the counter again and insisted that someone help me. They weren't that busy and with four people behind the counter, they made it clear that they didn't give a damn about me or my gallon of paint. No thanks, I'll take my business elsewhere.

Terrible customer service here waited 15 + minutes on top of however long the couple in front of me…read morewas there (they left) for someone who knew how to make a key. Then when someone did come they didn't know how to use that machine. Completely ridiculous experience, threw a wrench in my whole day.

Went in looking for tile and we were assisted by the awesome, Meadow, who not only brought us to…read morethe tile section, she was able to locate the exact match to the piece we brought in (she didn't abandon us at the aisle, she searched through a pile of tiles that were in the wrong place and eventually opened a new pallet for us). Greatly appreciated her help and since that didn't take long, grabbed a few more items!! Thanks Meadow!!!!

I was visiting my dad and doing some yard work for him. I had a lot of leaves to pick up so I…read moredecided I would bye a blower vacuum and wanted to support the local shop. So I went to Ace hardware in Bellingham and talked to an older gentleman that I felt should know their products. I told him that I needed a blower vacuum to suck up leaves. Now I figured he would realize that the leaves were wet since it was raining. He showed me the Toro blower vacuum and he said his brother in law has this and it works great. I took it home and started to try and suck up wet leaves and it kept getting clogged. I finally gave up. and just raked the leaves. The clerk never did tell me that this has a mulcher and works best with dry leaves. I have a blower vacuum that just sucks up anything at home. I went to return it, because it wasn't doing what I was told it would and since I don't live there, I couldn't wait for the leaves to dry. I was told by the same guy that sold it to me and one of the younger clerks that I can't return it. They gave me all kind of excuses and I finally gave up. I will never shop there again. I would not have had this head ache if I had gone to Home depot or Lowes. At least they know what they are selling.

Love their pricing and gardening stuff. Indoor planters are cute and fertilizers. Great place to go…read morefor any household projects

Ran into Gavin at the Sherwin William Store. I asked if he could paint a 6x8 shed and he said he…read morecould for $600. I later learned that was way overpriced since I had plenty of other painters willing to do it for about $300. Anyhow, I asked him to send me a quote. He never responded. I email a followup, and no response. Not a reliable business.

Richard's Painting of Bellingham just completed a job at my house to paint most of the rooms on the…read moremain floor. They also stained the front door and some exterior woodwork. Gavin Larrabee (owner) and his crew did an outstanding job. They were skilled and careful, protected the floors and light fixtures. The quality of the work is excellent. Gavin was very quick to respond to emails or texts. Everyone on the project was professional and friendly. They arrived right on time and worked hard for very long days. I will definitely hire them again.

This company has established floc cameras facing out onto public roads. Floc cameras have been…read moreshown to violate our constitutional rights by breeching our right to privacy. "The Supreme Court has said that people have a reasonable expectation of privacy in the whole of their public movements. And when the government collects information without suspicion over weeks in a way that can reveal people's otherwise private habits and routines that violates the Fourth Amendment." That being said stay away from home depot.

Is refusing to honor their Lifeproof carpet pad guarantee of being actually waterproof. I now have…read morea hole clear through my subfloor from a small spill because the plastic backing does not allow it to evaporate.