Been going for years + suddenly customer service level is non-existent. Email replies are…read moreanonymous + curt, fobbing folksmoff to a web site that doesn't work. Additional request for help ignored. (Goodness...this is a purchase!) it used to feel like a neighborhood store (like my hardware store) but it's clearly gone behind the wall. Off-putting. Their paint is not that precious. Employees speak of the negative changes as well due to current manager. Sigh...

This is my 6th year making purchases from the 1401 N. State Street Bellingham, Wa. In that 6…read moreyears, I've never had a paint problem they couldn't handle. In particular, on a Sunday, I had a paint issue on a $100,000.00 remodel project and Elizabeth and regional manager Sarah Stewart handled with expediency and professionalism. I've been working on projects with Sarah a couple times a year, every year. She is the Goddess of information when it comes to paint. I'm so grateful for all she's done. The correction she came up with has my customer elated. Thank you Sherwin Williams for superior service and staff.

I haven't been here for a couple of years. I experienced their newly renovated store with fabulous…read moredisplays. Hundreds of color samples on a brightly lit wall. Easy to peruse and select colors. Big displays of all the latest painting supplies that include anything you might need for your paint project. Lots of inspirational pamphlets with photos to prompt possibilities for your color transformations. Very knowledgeable staff offers good advice on any paint project. I selected a color and they prepared a half-pint sample so I can paint it on my wall to see how it looks!

I have come in here twice. Both times, they were friendly and extremely helpful!…read more I will be having the exterior of my house repainted this summer. The biggest fear was picking the "right" colors. There are just too many colors to choose from. Also, most people, like me, do not know how different colors work (intuitively or theoretically). So, I just didn't know where to begin! That said, I walked in here without knowing ANYTHING (other than wanting to repaint the exterior). Casey was amazing. She listened to me carefully (although I was not very much of help as I didn't know what I wanted myself). She picked out a couple of brochures and directed me to this very useful binder "Color Inspiration and Ideas," which shows you common color combinations (see my photos). They have a very spacious showroom. I just sat there and went through the binder, picking out combinations I liked and excluding ones I didn't like. While I was studying the binder, she checked on me a couple times but she gave me the "space" I needed. She also directed me to the Benjamin Moore website to try out the color combinations I liked online. This is an amazing tool. You can upload a picture of your house and try out different colors on your house (and it's free)! After trying out many different combinations of colors online, I came in here again to look at the colors I liked. I was able to pick up some paint swatches to bring home. The lady who helped me was very pleasant and was able to find the colors I wanted quickly. I'd thought I would need Photoshop to "virtually" paint my house to see how it would look, but, thanks to Casey, I was able to do it for free on the Benjamin Moore webpage ("Personal Color Viewer"). So far, this potentially scary project has been very pleasant. In fact, I have learned a lot thanks to Stockton's Paint!

Stephanie in hardware and tools actually knows what customer service is! Bought a Craftsman garage…read morecabinet and AFTER I unboxed it and began putting it together, I found it was missing several button head screws and matching nuts. It had a dent in the side as well, but nothing terrible. I get it, there should be NO dents and scratches, but after loading the 120 pound thing home and unboxing it, I had to ask myself, "how badly do I want to take this whole thing back for a small dent?" So I opted to just go in and pick up matching screws and bolts. Contacted the very unkempt young man at customer service, who told me there was nothing they could do for me and suggested I call Craftsman to have them send me the missing screws and nuts. GREAT customer service there buddy! I suggested MAYBE he help me find replacement parts because I hoped that a place like Lowe's would carry something like screws and nuts. He told me I could try looking in the aisle with screws. I commented that it might be hard to find them and he said he would call someone over. I went and began perusing the screw aisle just across the row from customer service and easily in view of the customer service counter. No one came and I had not found the replacements for over 10 minutes. Not one person had approached the customer service counter while I waited, yet the rep made only the initial call! I finally decided just to walk out, when I walked past a Craftsman tool display. There was an employee working with some of the tools, so I asked her for help. Stephanie was super kind and helped me find the screws and nuts in a few minutes and gave me suggestions for dealing with the dent. Super kind and super helpful. Stephanie is a superstar and the only reason I'm giving 4 stars! Without her, Lowe's just expects me to call up the company and wait two weeks or whatever with a half-built cabinet in my garage-booooo!

Terrible customer service here waited 15 + minutes on top of however long the couple in front of me…read morewas there (they left) for someone who knew how to make a key. Then when someone did come they didn't know how to use that machine. Completely ridiculous experience, threw a wrench in my whole day.

Always been amazing. Had so much fun nerding out at the knife counter, the younger fella whose name…read moreI can't remember was more than accommodating and really knew his stuff! I am hard to impress when it comes to pocket knives. Very reasonable prices for brick and mortar store, often seeing people charging a lot closer to msrp and higher in Seattle. Go get a sick spyderco pm2 in cruwear with canvas micarta, or maybe the salt serious pm2 in glorious magnacut! Or just a mora if you need an amazing 20$ knife. Best part of the store? Definitely be the weirdo Joe M. In the back of the house, that guy is hilarious. Maybe one of the best people I've met.

Apparently when my wife comes to the store for a drill bit and thread tap for a fitting and has the…read morefitting in hand, not knowing the exact size of the fitting is enough reason to treat her like an idiot. Do better people, you just lost a customer. Westside building center in lynden took the time to track down what was needed in a kind and professional manner, they will be our first choice from now on.

I just got finished having rug removed from my upstairs and having laminate installed by this…read morecompany. I am sad to say that I am giving them a 1 star for several reasons. I was told the job would take 2 days, and it ended up taking 4. Some delays are to be expected, except a lot of the delay was due to substandard installers and poor internal communication. They did not finish a single room during the install so I could move at least one bedroom's furniture back in so we were completely displaced the entire 4 days. The installers were not friendly and left me with damage that I believe I should not be dealing with. Doors no longer close due to poor workmanship and I have no recourse. Flooring was laid improperly around doorways, and I have to find a handyman to try and make it look better. Save yourself the trouble and go with another flooring company.

From the owner: Your local commercial Sherwin-Williams Paint Store in Bellingham, WA, serves professional…read morecontractors, facility teams, and business customers supporting fast-paced urban projects. Connect with our commercial team for specialized guidance, coating system recommendations, and support tailored to institutional, industrial, and large-scale work. As a reliable paint store near you, we provide industrial coatings, equipment, color resources, and jobsite solutions designed for demanding environments and long-term performance.

Have to say, had a great experience. i went to another Home…read moreDepot (burlington) for a ring battery. that's another story. Website stated they had 3 i stock. Experience dictates their inventory system isn't always correct due to all you guys who stick stuff in your pocket with out paying. So, i called to confirm. After wandering through a series of prompts i got a real person - woo hoo !! After done back and forth we convinced each other they computers told us the same thing. But, now being a nonbeliever (from other store which said had 2, but when pappa hubbard went to the cupboard - it was bare). So customer service (young) woman tried several times to connect with the right department (no one answered), she went and pulled the item. It was waiting for me at the service desk. Perhaps a 4 star experience- but after the burlington experience - it felt 5 stars.

This company has established floc cameras facing out onto public roads. Floc cameras have been…read moreshown to violate our constitutional rights by breeching our right to privacy. "The Supreme Court has said that people have a reasonable expectation of privacy in the whole of their public movements. And when the government collects information without suspicion over weeks in a way that can reveal people's otherwise private habits and routines that violates the Fourth Amendment." That being said stay away from home depot.

I love coming to Ace! I've always had really great experience with associates helping me find…read moreexactly what I need and offering other ideas or products, without pressure. Today an associate (Connor) helped me for so long make some car keys and did everything he could to ensure they would work! He was so kind and really made me happy I came to Ace to make my key!!! Plus, there's always parking and the store is well organized, stocked, and clean!

I have shopped at this store many times and have found the staff friendly and helpful. Earlier this…read moreweek I spotted an item advertised to be on sale starting today. Hours after this item went on sale they were sold out! Asked if I could get a raincheck. Nope. Asked if more were coming to replenish stock. Nope. Asked how many were available at the start of the day. Only six. Apparently they sold the entire warehouse inventory online! WTF, a loyal customer actually travels to the store and is rewarded with nothing! Never again.

Desperate to find a match for repaired ceiling. Jani was a huge help and really worked hard to find…read morethe match. Hard to find great service these days

We purchased a dropcloth, and 18 inch roller cover to begin a paint job. First time roller went to…read morethe wall, the roller hubs came unglued. I brought the roller back to the store with the receipt explained what happened. Staff questioned me and also wanted to know where the original packaging was. I left it back at the job site. I just wanted an even exchange. Congratulations, your store won't be getting any of the paint I need to do the rest of the interior and exterior of a local house I'm working on over a $13 exchange.

over 20 years ago, a professional painter who did my house told me that he bought all his paints at…read moreMallory's, known as Peninsula paints here in Port Townsend. I have been using them ever since and they always come through with great paint matching, and wonderful customer service.

I've always enjoyed shopping at Greenhouse. It is a local icon as downtown Bellingham stores go…read more Prices are sometimes high, but the quality is always excellent. I purchased a dining table from my list of "likes" that was luckily available from the floor display. Lead times for others I was interested in were very long through no fault of the store. The sales person, Zach, was a joy to work with. I'm very pleased with the table and the service.

The sales clerk, Gabe, was both a great representative for the store and an ambassador for…read moreBellingham. He went out of his way to make us feel welcomed and shared names and locations of other places we should explore.