This is the most upscale condo at Catalina Island. The entire place is immaculate and very…read morefunctional because it has two levels. All of the bedrooms are upstairs and the living room, dining room, outdoor patio and kitchen are on the first floor. There were four of us and we decided to spring for a few extra dollars for the Penthouse condo because it has two Master Bedroom suites that are really on an equal par. Both have king size beds, new bathrooms and Smart TV's with incredible picture quality and full internet! Who has that at home? The houses, hotels and condos in Catalina have always been a little funky but the Penthouse condo is in a league of its own. The hot tub on the rear deck is brand new and clean and it was all ours. To sip our wine and look at the stars from the Jacuzzi in total privacy was quite the experience. The rear deck is secluded as there are no other buildings above or around it. You are truly alone and during the day it gets quite warm so I laid out for a total body sun tan and it was worth it. The front patio off of the living room has a great view of the ocean and Casino so staying in this place was definitely special. The front patio has outdoor seating, so we also enjoyed ourselves with the view of the lights at night too. The second master bedroom suite also has a view from the bed and has its own balcony upstairs. Even the third bedroom with the twin beds has a view. There was plenty of space in the living room, dining area and kitchen and it was fully appointed with all of the pots, pans and dishes that were of high quality. It was like living in a fully equipped home. The one thing I loved was having a washer and dryer right in the unit. We felt so lucky to experience this place and for the price, it was a bargain. I hope the owners keep the rent where it is because we are coming back. We stayed in those small hotel rooms in the past and all I can say is "never again". We walked to town in the evenings, it was a couple of blocks, ate dinner and returned to our elegant condo. It was a little sad to leave because we had such a great time. We took care of this place just like it was ours.

From the owner: The Penthouse is in the largest multilevel Condo, in the City of Avalon, on Catalina Island. It is…read morelocated just 3 blocks from the town and beach. Newly renovated. No other Catalina Island hotel has a private Jacuzzi, Internet and a Baby Grand Piano! Great for the romantic couple or a total of 8 people for weekly rentals. The Penthouse condo has views of the mountains and ocean by day and the lights of the City of Avalon by night. Most condos can be quite warm during the summer. This condo rental is unique because it has windows on all four sides of the unit allowing breezes to gently flow through the entire unit.

Totally love this place! The new remodeling is amazing and you can see that it was a "labor of…read morelove". The rooms were clean, well stocked and so comfortable. Each had its own environmental control so we could have the temperature as we desired. My dear Dad planned this trip two years ago with Asheley's help. She was very accommodating! She hosted us so well and pointed out all the details of the house that we needed to know for our stay. The house is close to various places on the island and right behind the grocery store. I highly recommend this place for any families or groups. It's well worth it!

There aren't enough words to express how great our company weekend was. Everything was PERFECT,…read moredown to the ammenities provided, the location, the Inn was clean and beautiful, the kitchen had every utensil you would need to cook, plates, glasses, bowls, pans, toaster, etc. The beds were so comfy, and the bathrooms were beautiful. There were 11 of us and there was plenty of room. The King suite has a smaller room with doors, perfect for one person or a teen. Just can't say enough great things about The Old Turner Inn! You won't be disapointed!

We really loved staying at the Atwater. The lobby is…read moreabsolutely stunning, great space if you have to meet your group, because there's plenty of places to sit. They offer water, both regular and cucumber. They also have a great luggage holding service so if you needs to check out before your boat leaves, you can have them hold your bags or if you arrive before check in. The rooms are very nice and feel very clean! The bed was big and comfortable, what I didn't like was have no chair in the room, I like to be able to sit not on my bed, but the bed, king size, was so big, there's no room for a chair. The sink is also separate from the toilet and shower, which has benefits, like I can get ready while my husband showers, but it made the bathroom feel very empty, also there were no counters in the bathroom area, so you couldn't set down tampons or your phone or clothes anywhere in the room except on the closed toilet lid, which isn't my favorite thing to do. May finding a small side table or something to put here would be really helpful. In general it is beautiful and very comfortable. I will definitely be back!

My first time on Catalina Island was truly beautiful. The island was filled with charming…read morehole-in-the-wall restaurants, retail shops, and boutiques. The hotel we stayed at was nice, but it did have some drawbacks. There was only one elevator, so we had to rely on the steep stairs to get in and around the building. We booked a Classic King room, which was cute but quite limited in space. At 180 square feet, my husband and I had to be cautious about giving each other enough room to move around. To make matters worse, when we checked in, the linens on the bed had bloodstains, which was really off-putting. I had to call the front desk to request clean sheets, and it was a hassle for both of us, especially since we were exhausted. The housekeeping staff arrived close to 9 PM, and it took them some time to replace all the linens with clean ones. The room amenities were also limited. We had a mini fridge, a flat-screen TV, a hair dryer, and a small vanity chair, along with two complimentary splits of Prosecco on the first day, which my husband enjoyed. However, the last night raised concerns about the hotel's safety and security. Someone played a prank on us by knocking on our door but not answering. We called the front desk twice to report the incident, but security was unavailable to check the CCTV footage. My husband and I felt unsafe because we had no idea who was knocking. Brian, the front desk staff member on duty, was prompt in keeping us updated on his communication with security and the hotel manager. David, the hotel manager, later reached out to my husband, recognized the incident, and invited us to try their sister property, The Pavilion. In the end, our stay was pleasant overall. The seafood, drinks, and the Avalon vacation experience were very enjoyable.

Went here for my birthday. Catalina Island is a tourist spot through and through, but I am glad we…read moredecided to stay here for 2 nights. The room was perfectly centered in the spots we wanted to walk to. It was literally a 5 minute walk anywhere we need to go. The service was great and they compensated us anything we needed. If I were to ever stay in Catalina again, I would come back here to the Mermaid Suite.

The wife and I had a great stay here. This was one of the most affordable places to stay in Avalon…read moreand would totally recommend checking this spot out. When we arrived on Friday at 7:30, we initially booked the dolphin room (queen bed, pretty much most basic room) we were told they upgraded us to the Garden King bed Jacuzzi room for no additional cost. Service here was good and the room was comfortable. Our room came with a fridge, microwave and pretty much everything that we needed for our stay. Heater/AC worked well and the bed was pretty comfortable. No complaints + check in/check out was smooth. Location is perfect too, close to all the restaurants and tours!

Excellent view. Slept well. Very quiet location. Friendly owner. Would stay here again. Close to…read moreshops and restaurants. Use the same stairs as Avalon hotel.

Lovely stay at this hotel. Definitely outdated and need upgrades, but we knew this going in. If you…read morebring your own towels, you'll save $10/night. View was beautiful. Lots of storage in room and bathroom. Shower was tiny. Easy walking distance to Avalon. They were able to store our luggage after check out so we didn't have to lug it around town waiting for our boat. There's no AC, but there was a fan and a good breeze with windows open. TV has basic cable. Overall, would stay here again. Great deal for Avalon!!! Lots of stairs to get to the hotel as well, so keep that in mind.

First, we would love to give a huge shout out to Venessa at the front desk. Family and I, arrived…read moreon the island and we had 4 night reservation for another hotel. Long story short, after first one night we had to leave! I showed up at Venessa's desk telling her the story and in no time (hotel close to fully booked-summer break!), She found us a 2 queen room, got us an early complimentary check in (we've stayed at Metropole numberous time), but offered us a champagne in the room. What a hospitality! We did not expect this type of compation and problem solving, a true representative of Hotel Metropole. Now the pros: Location is amazing, navigation around the hotel or around it is perfect, close to everything, especially the breakfast shop on presmises and of course customer service. The room was exceptionally clean, I saw the service ladies actually mopping the floors after vacancy of other rooms. cons: second floor rooms overlooking the courtyard, get loud because of the shops. If you want to sleep in passed 9am, it's not happening. For some reason, shop people like to roll their garbage out either 6am or 11pm...at least when we stayed there which was June 9-12, 2026.

I booked a Deluxe Sleeper for four people, expecting two queens as described on their site…read more Instead, they put our family in a single king room with one bed. After complaining, they moved us to a cramped king + twin sofa that was completely inadequate. They had already given away the room we reserved. They then stuck us in a depressing basement-level room with a terrible view of nothing but a wall, poles, and mechanical equipment. No operable windows -- just stale air. This is false advertising. Their "Deluxe" rooms do not deliver the views or comfort promised. We lasted one night and fled to the Atwater, where we immediately got a proper family room. The contrast was shocking. Management's response was a polished non-apology that called it a simple "mix-up" while offering to waive fees as a favor after ruining our trip. This was repeated incompetence. Do not book here. Hotel Metropole overpromises and delivers frustration; and you'll be stuck in a dark room underground with no operable windows. Stay elsewhere in Catalina.

Catalina itself is a "mini-Europe" aesthetically, but La Paloma Las Flores took that to a whole…read moredifferent level. I don't think I've ever stayed at such a beautiful travel lodge before. The patio and stairway were so quaint, with vibrant colors, plants, and dozens of butterflies. The room itself, while not very large, was incredibly clean, charming, and had everything we needed. The staff was incredibly pleasant and held our bags even well beyond our check out time (which they extended, free of charge). I've already recommended this location to multiple people and will absolutely be staying here exclusively during future visits to the island.

DO NOT TRUST THEM WITH YOUR LUGGAGE! I stayed at La Paloma…read moreLas Flores and left my bags in their locked luggage storage room before check-in. When I picked up my bags, my $150 sports jacket was missing from inside. It was 100% left in their locked room under their supervision. The management completely refused to help, and denied any responsibility. Terrible customer service, negligent staff, and an unsafe environment for guests' property. Beware!

We enjoyed our stay at the Catalina Hermosa hotel. The staff is friendly, helpful and…read moreaccommodating. Clean and quiet room. Easy walking distance to everything you need.

Horrible customer service. I wouldn't stay here if it was only hotel on Avalon. Please beware.read more

My boyfriend and I stayed a night at this Inn, and it was amazing. When trying to book rooms for…read moreour trip, we stumbled upon numerous negative reviews for various inns and hotels on the island. So I was a bit nervous to book here, but it was great! The room was clean, the decor was nice, and it was in the middle of the town! The only two minor concerns was that the room was a bit small and our bathroom door wouldn't slide shut. These minor issues did not bother us at all! Our experience here was great!

My husband and I both work in the hotel industry, so we understand that mistakes can happen…read more However, what we uncovered after our four-night stay at Catalina Island Inn was absolutely horrifying. After removing the bedding, we discovered what appeared to be a large blood stain on the mattress that had clearly been covered up rather than properly addressed or the mattress replaced. This was not a small spot or minor issue -- this was human contamination hidden beneath the sheets where guests were expected to sleep. While the hotel did refund our entire stay, there truly was no other acceptable resolution given the severity of the situation. Refunding us does not erase how disturbing and unsanitary this experience was. As hospitality professionals ourselves, we know the standards that should be followed regarding guest safety, cleanliness, and biohazard protocols, which is exactly why this was so shocking to us. This was not simply an oversight in housekeeping -- it reflects a serious failure in hotel sanitation and management procedures. Guests should never have to question whether their sleeping environment has been properly cleaned and sanitized. We left extremely disappointed and honestly horrified that this condition was knowingly left for incoming guests.

We stayed in 211 Claressa Upper Unit for a weekend in Catalina and had a stellar weekend. Booking…read morewas esay, check-in communication was great, the unit was clean and roomy and we loved having three bedrooms (this was key with teens who like their space!), 2 bathrooms and a beautiful deck with a nice view of the homes around. Having the golf cart was also key especially since we had to drive up and down the hill each day for a lacrosse tournament at Joe Machado field. The location is right around the corner from Vons and walking to all the waterfront shops and restaurants - great donut place just down the street with huge donuts too! I would come back and stay here again, my only suggestion would be to add some kitchen shears to the kitchen please, that would have come in handy. We were in communciation with Cruz before and during our stay. He was helpful and accomodating. I am very grateful for everything he did for us to help accomodate our schedule that weekend!

we have been renting with this company for over 10 years. The past few years the maintenance of the…read moreproperties has gone downhill. Dirty, BUGS, things not working. This year we rented a condo that was $1,000 per night and had so many ants, spiders and spiderwebs. kitchen cabinets couldn't even close properly and futon "couch" in family room was so uncomfortable and smelled musty. The downstairs bathroom didn't have a shower curtain that went down to floor so water would get all over bathroom floor. Stair railing was taped together, outside patio tables legs were taped.