We stayed in 211 Claressa Upper Unit for a weekend in Catalina and had a stellar weekend. Booking…read morewas esay, check-in communication was great, the unit was clean and roomy and we loved having three bedrooms (this was key with teens who like their space!), 2 bathrooms and a beautiful deck with a nice view of the homes around. Having the golf cart was also key especially since we had to drive up and down the hill each day for a lacrosse tournament at Joe Machado field. The location is right around the corner from Vons and walking to all the waterfront shops and restaurants - great donut place just down the street with huge donuts too! I would come back and stay here again, my only suggestion would be to add some kitchen shears to the kitchen please, that would have come in handy. We were in communciation with Cruz before and during our stay. He was helpful and accomodating. I am very grateful for everything he did for us to help accomodate our schedule that weekend!

The property at 217 Beacon Avene Unit A reservation #362361 has unhygentic conditions. The…read morebanniser, carpet, and furniture were damaged and stained with what we think was done by an animal. The downstairs bunker bedroom has a moldy, mildew smell. The carpet and the filth is not disclosed photos. It is unhealthy and disappointing to stay at this property. We were forced to wear footwear inside at all times. Do not stay at this property until there is a thorough cleansing of the property with a new carpet. It is doubtful anyone even visited the premises to assess this damage before we arrived for our stay.

Excellent view. Slept well. Very quiet location. Friendly owner. Would stay here again. Close to…read moreshops and restaurants. Use the same stairs as Avalon hotel.

This hotel provides you with the bare minimum…read more We checked in for the Henry room. We arrived at 11am. Check in is supposed to be at 3p but Jim was kind enough to let us leave our luggage and get our room ready by 1230p. As we arrived up the stairs to our room, we had to unlock the tiny lock and slide the door open. The room had very little space to walk around. The view outside the room was spectacular. There's no screen on your window so beware of bugs. There was only one channel provided on the mini TV. The bed was uncomfortable but we didn't mind since it was a one night stay. The shower head was surprsingly strong BUT there was no shampoo or conditioner provided. The bathroom was also very cramped so be mindful of your space when toweling off. The toilet paper was see-through thin so watch out for that haha. The noise wasn't too bad but I slept over on a Sunday night so it wasn't crowded. Tips: -There's a small discount for bringing your own towel. -Stay here only if you are the type of person that is out exploring most of the day -Bring your own shampoo, conditioner, 2 towels, hair dryer Enjoy the island life! ~

Hands down the best first experience of Catalina & Jeanie made it all that much better! She was…read moreable to accommodate us to & from the boat as we arrive with a warm welcome. She did above and beyond to make sure I had the best time in Catalina by recommending us spots to visit! This was a surprise birthday that my partner had arranged for me & Jeanie was the superhero in kindly obliging to my partner's kinds request of going above & beyond in decorating the air bnb before our arrival which made it extra special!!! Highly recommend staying here because it is close to the beach and walking distance to the Vons, restaurants, & bars. The air bnb itself was very clean, had plenty of shower towels as well as beach towels. Also was equipped with AC!

My dad, my sister, and I have been staying at Jeanie's place every summer for almost 5 years now!…read moreIt's such a comfortable apartment that's a quick walk away from the beach. She is so accommodating too! We get new beach towels every morning, a freshly made bed, and a ride to and from the ferry! My family absolutely adores staying at her units. We've never stayed with anybody else in Avalon!! We'll be back next summer :))

We had a couple nights on Catalina and reserved a condo at Hamilton Cove. The location is great,…read morejust a few minutes ride from the main marina shopping district. The views are stunning as you can see from my photos. When we initially arrived the door was not open as we had been told. It took 30 minutes of calls to get the property manager (Rita I believe) to come let us in. Apparently it was a miscommunication between the owner and the manager on site. It wasn't a very pleasant wait because we were pretty tired from a 4 hour cruise to the island. Additionally, the room had not been cleaned from the prior renters. However, the manager immediately got 2 maids on the job and they were very quick to do a great cleaning job. My review would definitely be 5 stars for this property if this hadn't happened. It wasn't the end of the world but it was an inconvenience that is pretty inexcusable for the rate we were paying. The condo itself was a 2 bedroom. It was modern and clean. Wireless internet. Flat screen TV and comfortable furniture. Full kitchen with everything you need. Oddly enough it didn't have air conditioning but on Catalina it's probably not necessary very often. Really enjoyable place to stay. Right down the hill was a very small beach area for swimming. There were also boats moored near shore so if you boat here you can secure your things nearby. The property has a security guard who screens who can enter it, which was nice. The guards we talked to were extremely friendly. Our room came with a golf cart and I'd definitely recommend that you secure one as well. It's not far to the main district, but it's not really walkable either. I'd highly suggest staying here. Just make sure to triple check that your room keys will be waiting!

This place was so beautiful! The view was spectacular and…read morethe villa was super comfortable. Who needs AC when you have this amazing summer breeze from the ocean front property? 5/5 would recommend for vacation rentals.

I can't wait to go back! I love Catalina Island, and this is a wonderful place to stay. Very…read morespacious, makes you feel like you're at home. That is if your home is on a tropical island. Fun to go with a group of friends or family

I stayed here with friends in 2006. It's a family run rental that is close to the bars, and just…read morefar away enough from the tourist spots. The place is clean and private, its a good place for kids and medium sized groups. I plan on visiting again this year and hopefully update this review with even more props.

A Charming Relic That Needs Some Attention…read more Where do I start? Yes, the building is old, and the rooms are small and somewhat claustrophobic. But much of that could be improved fairly easily by getting rid of the garage-sale version of "turn-of-the-century" decor, much of which is oversized for the tiny spaces. A few suggestions: Put the sink near the bathroom rather than on the opposite side of the room. Remove the nasty carpeting--I suspect there may be original hardwood floors underneath. Provide luggage stands. Replace the heavy fabric curtains and cheesy valances, which make the rooms feel even more closed in, with simple wooden blinds or shutters. And replace the cheap pull-down fabric shades. The disproportionately large ceiling fan, which was connected to the lights, also turned on spontaneously in the middle of the night. Wi-Fi was poor to nonexistent. Most importantly, there was no chilled, filtered drinking water. Since the hotel doesn't provide it, perhaps they could make arrangements with the Metropole Hotel across the street to allow guests to fill their water bottles there. We did this anyway, especially because the tap water on Catalina is not particularly pleasant and isn't something many visitors want to drink. The frustrating thing is that so much could be done to make these rooms more comfortable and appealing without spending a fortune. It makes you wonder why the owners haven't addressed some of these very basic issues. And at $260 a night, it's simply not worth it. I would pass on this so-called "charming relic" and look elsewhere.

HORRIBLE UNPROFESSIONAL customer service. They threw us out and refused service because we asked…read morefor what we paid for and wanted an explanation of what they advertised as Patio View. The employee on the right gave us the wrong room. We reserved the Patio View and we got no view. The employee on the left who told us her name was Nancy (who knows) came and told us we had the wrong room and gave us the Patio View. BUT when I asked what the Patio View was and why we were given the other room with no view, Nancy decided to start arguing with me and told me that they could refuse service to me and not honor my reservation. On the summer peak season they refused service bc I asked for clarification on what they advertised. Hard to find a hotel where the employee would argue at the top of her lungs after they've made a mistake. Clearly made a mistake bc Nancy was telling the employee how to distinguish Patio View room. I've never been thrown out of a hotel for complaining about what I paid for. Don't ever go here. Bbq grill not working, jacuzzi not working, and bedbugs from what Google review says.

What a beautiful gem in Avalon! Booked two Courtyard View, King-Ensuite-Superior Rooms. Our trip to…read moreCatalina was to celebrate my daughter's 35th birthday. After booking online on their website, I received a call from Jackie to confirm my requests. A day before we were to arrive at the hotel, Daniel called me to confirm and asked if I had any questions or needed anything just to give them a call. This was the first time I have ever been called directly when I booked a hotel room. It made this experience alone such a wonderful thing, even before getting to the hotel! Jackie checked us in and gave us all of the information we needed about the hotel and our stay. Both rooms were very clean and just the right size. The rooms were equipped with air conditioning, television, coffee maker, plenty of clean towels, hotel toiletries, and hair dryer. They also have beach towels and irons available at the office. This hotel is located at the center of it all. Right as you exit the hotel downstairs, you see the gorgeous view of the beachfront, and then all of the shops and restaurants right along the hotel. You are close to everything! This hotel is family/kid friendly! My 4 year old grandson came on this trip with us and everyone at Hotel Mac Rae was very accommodating. Because of the location, it was wonderful to be able to come back to the hotel to reset after going on our excursions and doing activities. Jackie, Daniel, and staff helped make this a memorable experience for all of us! For future trips to Catalina, we already know where we will be staying! Thank you Hotel Mac Rae!!

I like this hotel because it's right in the center of everything. The rooms require some…read morerenovations but honestly, I wasn't in the room enough for it to be an issue. Two issues that I had was that there was dried feces on the rim of the toilet, which was absolutely disgusting. The other is that they didn't have body wash. Two stars because the toilet thing was just two much, it deserved to have two stars removed.

I am in awe of how misleading the description of this inn is. Especially the San Nicolas room!…read moreFrom the website re: the inn: "From the moment you arrive, the pace of the mainland slips away, replaced by sea air, harbor light and the quiet thrill of being somewhere truly special." What we experienced from the MOMENT we arrived - absolute CHAOS. We were greeted with a horrible rotten egg stench as soon as we opened the door, steep stairs with no one elevator (yes that's on their q&a but just another annoyance), violence and screaming in the streets after dark until 3 am, bass from surrounding bars shaking the building until 2 am, overpowering chemical smell in rooms, single pane glass that sounds like people on the street are in the room with you, gaslighting owners and managers (Melissa - not Jackie), unreliable communication, absolute ripoff for what you have to put up with. Melissa ultimately minimized my concerns by saying "nobody else complained". Okay, and? People have different tolerance levels, different health issues, even if it was someone's first time at the snug harbor inn maybe it wasn't their first time to the island. Maybe they didn't care. Maybe they didn't have the energy to complain. That shouldn't invalidate my experience and the lack of transparency. Can you honestly say you laid the framework for guests to make an informed decision? Did you provide transparency around potential barriers guests may experience during your busy season? No. This went beyond just a fun foam party during the daytime hours, there were literal violent fights and screaming in the streets BOTH nights until 3-4 AM. See videos below from Saturday night around 1:30 AM. I do acknowledge they can't control this behavior but they can and SHOULD add transparency for folks who are expecting a soft experience based on their own misleading advertising. The unprofessional manager, Melissa, also loves to blame-shift. She told us we could press 0 or call a number provided if we experienced issues again on the second night. I called 2-3 times throughout the night and it rang endlessly. By this point I was exhausted and didn't even think to get the physical number from the end of the hall and just assumed they weren't answering. When Melissa told me she never received a call the next day I was shocked but instead of being apologetic she said "if it was me, I would have walked down the hallway and got the number". I'm so sorry, in hindsight, if I wasn't running off of 4 hours of sleep collectively over 48 hours I would have gotten dressed at 3 am and gone to the end of the hall after pressing 0 didn't "work". Not sure how I was supposed to discern between it not "working" vs someone not answering. Funny how pressing 0 during business hours worked just fine. Either way, what a ridiculous process to shoulder the burden of breaking up riff raff to the guest and then blameshift when the thing you said would work didn't... While I would love a full refund, I firmly believe we are entitled to at least one night of a refund because of the misleading description on the website and we couldn't make a truly informed decision. I was told they would consider updating the website in the future but that benefits my husband and I in no way. The right thing to do is provide a refund for tainting our visit to Catalina with 0 reprieve from street violence and drunken debauchery.

This was my first stay at Snug Harbor. I visit Catalina/Avalon annually and of course had seen the…read moreInn right on the corner of Crescent and Sumner above Leo's Drug Store, but it was not until my stay last year at nearby Hotel Vista Del Mar that my interest in Snug was piqued. Last year, Vista and Snug were under the same ownership, which is no longer the case. Snug now has closer affiliation with Hotel Aurora a bit up the hill. Snug is a cozy and charming 6-room inn. There is staff on duty during the day; welcome in-room wine and snacks are provided as well as daily continental breakfast. There is no staff on the premises at night, although someone is on-call. My stay was lovely and somewhat surreal. I visited during the February rains which caused the cancellation of all Catalina Express boats on 2 days during my Avalon visit. This forced guests here for the long Valentines/Presidents Day weekend to leave early or relocate. I ended up being the sole guest for my 2-night visit! And with minimal visitors on the island, evenings were also pretty quiet, despite being right above the main drag (Crescent). Snug does provide earplugs and eye masks if needed. I moved up my arrival date due to the weather and Snug was able to accommodate me, even offering the same room, which was the Santa Catalina room, the inn's "crown jewel" situated on the corner with two large bay windows, one facing Avalon Bay with Casino, Bay and pier views, the other with a built-in window seat facing Sumner and the hills above. All rooms have a fireplace and deep soaking jetted tub. The rooms are not particularly large but are full of charm, coziness and warmth. No robes or slippers, but there were 2 clock/music/alarm machines. Complimentary reusable water bottles are provided; there's a water/ice machine in the hall. The welcome snacks offered were olives, pretzels and high-end nuts (i.e., no peanuts). The continental breakfast was quite ample and includes a small loaf of warm banana bread, yogurt, fresh berries, granola, milk, juice and coffee or tea. You fill out an order slip as to what you want exactly and what time you want it delivered. There are 6 delivery times for the 6 rooms, which of course was not an issue for my stay. There is a common room with a sofa, fireplace and machine for coffee and tea. There is a closet for luggage storage, a public restroom and umbrellas. The front door is open 8-5, key access is needed in the off-hours. Shout-outs to the great staff I met--Jackie, Destiny and especially Johnny at the front desk and housekeeper/breakfast preparer Alicia. Overall a fabulous stay. I usually split my time on the island between Mt Ada and a property "downtown". Snug Harbor has moved to the top of my downtown list!