Great location! Rooms are cute, but it was the staff that made this place special.. we WILL be back just because of the great hospitality Alex was super accommodating! Helped us with anything we needed, even gave us some bath bombs as a gift!! Taly was a sweetheart, made us feel comfortable and cared for. This hotel forever holds a piece of all of our hearts THANK YOU for everything! Can't wait to come back read more

Overall great experience. Just a little bit of issues here and there. So amazing staff no issues there, but i did stay in the cottages, and first issue there was the bed not staying put as it would slide. Also the water would not be set at a stable temperature . It would go from scolding hot to really cold. Also shower heads need more pressure. The door also too close to the toilet and it wind up hitting my head. Also windows could use some sheers to let the light in while still maintaining privacy. Other than that amazing stay. Good bang for your buck. read more

Check in was easy. The gentleman that worked at the front desk was awesome. The room was cute everything worked and clean. Everything was near walking distance too. read more

Hermosa Hotel - View from room - Hotels Near Me - Avalon, California

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Don't be fooled by the photos. This hotel is very dirty, the rooms are extremely small, and the bathroom is even smaller. I do acknowledge that the front desk staff was nice, friendly, and helpful, but unfortunately that is the only positive thing I can say about this "hotel." read more

No hot water, bug in shower, cockroach in bathroom, loud, so many things wrong. This is the worst hotel I ever stayed at. They shouldn't even have a license to operate it's that bad. I'd avoid at all costs! read more

Hermosa Hotel - Cockroach! - Hotels Near Me - Avalon, California

The hotel is in a great location and the staff are great. They went the extra mile to make sure our stay was just right. Thank you to the young lady working the front desk on 12/30/25. The hotel is lucky to have you. read more

The staff was very pleasant but unfortunately, that was the only positive experience about this hotel. Our room was extremely small with no where to hang clothes or even a towel - we had to hang our towels on the curtain rods. Every detail felt very old, grimy, unkept, and in some cases rusty. I found the photos online quite misleading and would not stay here again. The room was a bit too small to do anything in. There was an iron but no ironing board. read more

We booked our stay with them && we did have an issue with our room door and they were quick to fix it and any issue that came up they were on top of it. The staff and maintenance is wonderful and so helpful. Definitely recommend staying here if you're ever on the island. Will book with them again if we ever come back to the island in the future. read more

My recent stay at Hermosa hotel in Catalina Island. There are total 75 stairway steps all the way we're our room at the worst part is going up with all our luggage we are family of 4 plus 1 small dog also I realize that the room has no carbon monoxide. The room is equip of stove utensils kitchen stuff except for baking. It has 1 room 1 queen bed and my children slept in the livingroom with portable hard sofa single size. ​6am my children are already awake because the livingroom is so bright In fairness the views are so beautiful! Other than that it's not worth it for me to spend $1,704 for 3nights 4days we have to climb the stairs all the way to our room like 75 stairway steps Like we are family of 4 we need comfortable bed not hard portable sofa bed read more

Just got back home and had to make a review. We LOVED this hotel. It was very affordable and perfect for me and my partner. We had cottage C it came with a kitchenette which included a small stove, sink, microwave, and mini fridge along with a counter top and storage with some dishes and silverware. Bathroom and TV were tiny but we made it work. The staff was absolutely amazing! Super friendly and helpful. I believe the staff who helped us was named Juan, he was great. read more

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You could not pay me enough money to stay here again. torn sheets, dirty walls, mold on nonfunctioning shower, no insulation, miserable bed, no hot water, loud af, extra charges for a non functioning bathroom - for real???! I could go on but this place blasted my trip. Destroyed it. I am still recovering 5 days later. I did not book it and I never would. This is 100% a youth hostel and if you are a youth, who is cool with whatever and on the cheap then go for it. read more

We came across Hermosa Hotel when we were looking for an affordable place to stay that was in the heart of Avalon. The rooms are fairly outdated, and rough around the edges, but for the price, it was all we should expect. We didn't run into any issue while we stayed there; staff was friendly, place was fairly clean. Things definitely need updating, but it was a pleasant stay for us, so we can't complain. Walking distance to shops, restaurants, and the heart of Avalon. my only gripe would be the shower; the curtain hanged on the outside of the shower which coupled with the high water pressure, left the bathroom floor pretty wet. I'm not entirely sure I'd return to Hermosa, unless they renovate the suites, because that place could be amazing! read more

Enjoyed our 3 night stay! The man at the front desk was super friendly and helpful! Also appreciated the free coffee, tea, and water at the lobby. Also really enjoyed having dishes, a stove, fridge, and utensils in the cottage. Baggage storage room was also super handy! Not as nice/new as the business pictures but given the price and that it is on an island it was perfect for the price! Only complaint was water in shower would switch between hot and cold nonstop. read more

What a dilapidated mess. It's kind of embarrassing that we stayed here. I was hopeful as recent reviewed stated there was remodeling happening. We had a remodeled cottage. The cottage is just a crappy hotel room that shares a wall and the other rooms are hostel style (aka shared shower). We stayed for a special event and were given 2 celebratory beer coupons at their "bar" which is a counter the front desk lady will give you a can of beer at. We took the cans to go and the beers were spoiled- the date on the can was over a year and a half old. Bleh! Unless you are on the 1st floor, you have a lot of stairs to climb. Cottages at the very top. No elevator. So if your key card doesn't work, etc then you are about to get your cardio in. The view at the cottages is city, not beach and is cut off. The worst part is the maintenance and cleanliness. The walls literally are splattered with stuff, sheets stained, mattress covers has holes. I mean, it's terrible. Tv in our room didn't work. Light bulb missing in the ceiling fan above the bed. Old toilet paper holder still in wall. Shower time so uneven, it looks like a kid installed it. Overloaded outlets all over the common area. Window ACs installed with styrofoam. Lead paint windows don't open. Bath fan cakes with dust and doesn't work. At check in there was a dirty (yellow/brown streaks) used wash cloth hanging on the curtain rod. The employees openly complained about their job and you can hear it coming down the stairs. The front door to the hotel is not secure (no key or fob, just open) and there is no one at the front desk after 8-9ish (they don't give a firm time). Omg and the bed is crazy. It's pushed up in the corner and moves like crazy- I think it's on wheels. There is a wall AC that's on a timer you turn and only stays on 2 hours max. The timer ticks - like a clock timer. It's a nightmare. I know there are only 2 pet friendly options on the island - this and the far away Canyon place so I recommend you do an air bnb or Vrbo if you have a pet. Do not stay here! read more

I needed a hotel to stay in for one night at Catalina island. The front desk was very accommodating. I was given room 44 which had a cooking area, a nice bed and shower. The room was so clean I almost thought it was new. The only problem I had was a fan that wouldn't turn off. I called the management number late at night and within 10 minutes it was fixed. They also provided free coffee in the front lounge every day. In addition, there is a luggage area under camera surveillance, and you can put your bags there after you checkout but before you leave Catalina. The front desk employees were very helpful and friendly, and the experience was great! Just a warning - if you don't like stairs there are lots of them as this hotel was built in the nineteenth century. So get ready for a workout! read more

This place is a bit of a dump. The one staff member we saw was nice and tried to be helpful. There is no one around after sunset. Hermosa Hotel is an old hotel and it shows. I do not know what the other hotels go for but sharing a bathroom with complete strangers is uncomfortable at best and dangerous at worst. There is a sink in the room that is "private", but the toilet and shower are shared with the room next door, so there is constant locking and unlocking of doors. The sink in the room is awkward. There is a coffee station in the lobby. And a lobby bar, but we never saw anyone working there. Hermosa Hotel, on Catalina Island was built in 1896 by Hungarian immigrant, Benjamin Rosin (1860-1935). Originally operated by the Rosin family, the historic Hermosa Hotel is a part of Catalina History. It offers visitors a glimpse into the island's past and is one of the few hotels that survived the 1915 fire. They once used the slogan "I Survived the Hermosa Hotel". They also once sold on t-shirts advertising "Sleep Cheap Catalina." They should probably still sell these shirts. read more

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Quiant cottage rooms, clean convenient to all the local shops and resteraunts The front desk employee Alex was outstanding providing us a space heater and extra blanket and great conversion as we sat in lobby to get out of the rain .since it was cold weekend. Definitely will come back to this lovely historic hotel read more

Hermosa is the official hotel for a local race that I participated in. The hotel is conveniently located close to the water and only a few minutes from the race start and finish. I stayed at one of the family units, which has a bedroom, a family room, a kitchen and a bathroom. I would describe the unit as rustic, similar to the Crystal Cove Cottages. It's a little like stepping back in time. Modern conveniences include only a small microwave, refrigerator, a wall unit heater in the family room and a TV. The room was clean and the bed comfortable. There is a coffee bar in the lobby where hot cocoa and apple cider packets were available throughout the day. For what I got, it was pricey but it was a busy weekend and the hotel was full. For a lower price I wouldn't hesitate to stay here again. Just keep in mind it is rustic and charming and don't expect to be in a modern hotel room. read more

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less tha 1 star , room had mold and asbestos and was not accommodating at all terrible bed . it was like I was staying in a bad part of town in a third world country read more

For context: We only stayed one night (my two teenage boys & I), in August at the peak of summer crowds. The staff was super nice, helpful, & accommodating to our needs. We arrived before checkin time & storing our luggage there was no problem while we went to explore the area. And our room was ready a little early so we got to enjoy our room sooner than expected. They also accommodated our request for a late checkout, so got to have the room until 1:00 instead of 11:00. The hotel is in a fantastic location. Short walk from the port where the ferries drop you off... short walk to everything actually. Great central location. We stayed in the Ocean View Deluxe (aka apartment with ocean view) room. I didn't realize when booking that THERE ARE 90 STEPS UP TO GET TO THIS ROOM. It's steep & there is no elevator. And if you're out of shape like me, it's not fun. It's the only negative about this room. The views from the two balconies are awesome (attaching pic of the sunrise view from this morning). There's air conditioning... LOVED that. So if you don't mind all the steps, then you'll love this room. Personally, I don't think I would book this room again because of all the steps. Overall, I liked the hotel, staff, & location so would definitely recommend. read more

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This is the worst hotel on Catalina island. If you stay here be prepared to have random people posing as staff members from the mental institution on the hill. I kid you not. My wife and I after leaving a wedding were having trouble with our key getting into our room. The time was around 10pm and there was no hotel staff behind the desk or in the hotel to our knowledge. A man claiming to be maintenance came from the back room and said he was going to call the police on us for trespassing. Mind you we kept showing him our key and he kept refusing to help us. This whole time our dog is locked in our room and we cannot get to him. This asshole is telling us we have to either wait until morning or he will call the police. My wife starts cussing him out and yelling at him to get someone to help us. I do not give a sh!t if you think that's wrong. I started yelling at this worthless human being telling him to get maintenance. After about 30 minutes of this asshole claiming to be hotel staff he just leaves and we finally get ahold of someone on the phone. The actual maintenance comes down (his name is Kevin) and informs us this person is a mental patient that "gets out" from time to time and comes to the hotel. He goes on to tell us that he has been banned on several occasions. He then says we would be receiving a FULL REFUND on our stay which was over $600. Did we ever get a refund from Kevin or David (hotel manager) no we did not. Did we ever hear back from our multiple calls to the hotel to get our refund? No absolutely not. This place is trash wrapped up in deceit and horrible customer service. STAY AWAY FROM THIS PLACE. read more

Hermosa Hotel - Hotels Near Me - Avalon, California

I went to Catalina in early September with two relatives, and after not being satisfied with our cramped room, the wonderful lady at the front desk honored our request for a bigger room at no extra charge. My understanding is that she cleaned it herself. It was ideal. The bathroom connected two rooms on either side. I loved cuddling up in my twin bed. We'd all even return to the hotel during afternoons for a nap before we went back out. I still reminisce about it often when I go bed. Keep up the good work! read more

It's worth splurging on a nicer hotel especially since most places on Catalina Island close around 8 PM, so you will spend a good chunk of time in your hotel. This hotel was not worth the money. It's very old, dirty, and tiny. The ceiling fan was caked with dust, when turned on, it flung dust right onto our bed below. The bathroom is so tiny and humid. If you try to open a window to let fresh air in, your window is 5 inches away from another guests window. The bathrooms are disgusting, it's practically falling apart. The shower handles don't work, it'll fluctuate between boiling hot water and ice cold water while you shower. The bathroom sink is so short, with handles that are covered in mind. The bathroom floor always just feels dirty too? It felt like they didn't even clean the bathroom floors. Showers are dingy and yellow, covered with old dirt and sand on the floors. I was looking forward to staying here since some people recommended it but our room was not pleasant unfortunately. :( read more

It was me and my friends first time in Catalina and we had an amazing time all because the front desk employee Alex gave us the best recommendations! He was so accommodating and ensured a great experience. So many suggestions and honest inputs on the food and activities. Thank you Alex we will be back in the summer! Hope to see you here again! read more

We booked a few days in Hermosa Hotel for our honeymoon and it was lovely. The employees were so kind and really helpful when we had questions about the hotel or the island. We wanted to give a special shout-out to a specific employee...Alex. He was very kind and attentive to our needs, he was always willing to listen to our questions and give the best answer to his ability. He suggested some fun activities and places to eat. We would recommend to talk to Alex if you end up booking with Hermosa hotel. All the employees are really nice and attentive. read more

This place is a complete mess. Nothing is right and they need to invest a lot of money if they want to turn this establishment around. We understand that the hotel is old and we don't mind that but we feel that it was straight up deceiving compared to what we saw online. We stayed in room 50 and 51 and they are so small and pretty much have nothing in it. Not even a proper night stand!? Electric cables are dangling all over and what is left of the smoke detector is just the plastic support. The rooms appeared to be next to monthly tenants and on-property employees. The place is dirty and there is mold on the baseboards. We found a dirty beach towel under one of our bed. Some of our bathroom's towel were stained too. They apparently went through a remodeling but this must have been some quick fix type of work because nothing looks up to par. Windows are sealed by paint to the point that you can't open them from the inside (but you can push them open from the outside!), new curtains rods have been installed but they don't allow for any privacy. There are so much to point out but this will not fit in an online review. Feel free to look at the attached pictures to see how depleted this place is. This place is not it and for this price this looks more like a scam than anything else. Avoid it at all cost... it's not worth the $300+ a night price tag. read more

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The hermosa hotel is at a really good location right in the center of everything you'd need. Alex, the front desk worker, gave me and my friend great recommendations for what activities to do around town. He was so welcoming and kind, definitely set the tone for the rest of our stay! Thanks Alex! read more

My party & 1 stayed in 2 OCEAN VIEW SUITES for 2 nights.  We were scheduled for 3 but these rooms were so disgusting that we checked out after 2 even though we couldn't get our money back.  There is nothing about these rooms that would make anyone enjoy staying here, nor does it justify the price. My mistake: I mistakenly interpreted 90 steps to mean steps, not STAIRS. Who in their right mind would stay in a room to which you have to climb 90 stairs with luggage, groceries, and a dog?  The rooms themselves are disgusting.  The floors are so filthy that your feet are black in minutes; every rug was so sticky it stuck to your feet.  And the furniture is below goodwill quality and filthy; one of the sofas only has 3 legs.  The kitchen had 1 coffee cup & 1 wine glass.  To say these are ocean view suites is a stretch.When I complained about the condition of the room, they said my 4# toy poodle left pet hair all over the room.  Except, poodles don't shed, just further proof that the room was dirty when we got there. read more

We stayed in the cottage at the top floor, and we absolutely loved that the views were amazing and so accessible and close to everything. It was only about a two-minute walk to the main street. The cottage was so beautiful and comfortable, we will definitely be coming back! The bedroom doors open right up to one of the balconies, which was our favorite part of the cottage! Check-in and out was smooth and easy, and the customer service was terrific. All of the employees were so kind and helpful. We highly recommend staying with Hermosa Hotel! read more

Hermosa Hotel - Hotels Near Me - Avalon, California

The staff were awesome. The location is fantastic. But the room was terrible, especially for the price, it was not even befit of a cheap motel let alone a 300$+/night cost. Tiny, run down, uncomfortable. 5 star staff and location, 1 star room. read more

We stayed at this hotel from October 13-15 2023 for the Jazz Festival. The unit was Letter I.This place was horrible little to no lights. The bed was not secure mattress kept moving off of foundation. No hangers to hang your clothes, no luggage stand for your luggage. The shower was disgusting it had rust or some kind of stain in shower floor. No fan ventilation in bathroom had to keep opening the window which was a security issue. The pillows was dirty and dingy. This place need to be gutted not worth over the $600 we paid. The remote for the TV didn't work. I would like a REFUND When asked where did we stay we said DONOT STAY AT THE Hermosa. Please send my REFUND Earnest Warren 28556 Dalton Rd Temecula, CA read more

The owner is renovating the hotel but the craftsmanship is so POOR! Doors don't close, wires hanging from the TV, they don't have any utensils, the hot water is hit and miss. Not even a set of complete towels. The paint is splattered all over The microwave is probably 20 years old. The photos online are deceiving! It's Obvious the owner cant afford to completely renovate this hotel properly! Stop read more

Hermosa Hotel - Wires hanging from TV - Hotels Near Me - Avalon, California

We had a terrible experience here. First of all the room looked nothing like pictures, secondly we didn't have a full set of towels (just two body towels,) but that's not the worse of it! The room we stayed in had BED BUGS! This was suppose to be a nice getaway and birthday gift from my man and instead it was on of the most miserable experience we've had together. I got bit sooo many times I'm still in shock about the whole situation, I can't believe it happened! I woke up like at 3:30am because I was itching so much, when I got up, I asked my boyfriend to check out my back and I had a big red bump! When we checked the bed we instantly saw three bed bugs. Unfortunately, we had some of our luggage right next to the bed. We got no sleep and we ended having to cancel the rest of the plans; which, caused us to look out in money. Management was hard to reach and some of the staff members we total A-Holes! read more

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Had a wonderful stay!! The owners wife who is absolutely darling greeted us at the hotel and checked us in. They really go above and beyond at this family owned hotel and the prices can't be beat We had both of our dogs and the staff were so amazing to them !! I would recommend this hotel for anyone coming to Catalina.. ( also there are a lot of stairs to the room so be aware) thank you to everyone who made our stay that much more memorable!! read more

The hotel looks lovely in pictures, and the location is stellar. So as long as you are on the web or outside the property you are golden! There is so much potential here with the cottages set up, but there are too many unresolved issues. If the hotel was a portrait of a woman, this one would be a Picasso. Mildly recognizable, but you need a creative imagination. The management has changed so many times recently the transitions have caused utter confusion. The rooms offered on the website may or may not actually exist and the front desk may or may not inform you of that. They are reluctant to make a full amends but take half measures even when admitting it was their issue creating a problem. Things to think about: - If you book a double bed room, there are 2 and they share a wall with the lobby bar. - If you struggle with stairs, there is no elevator and all the cottages require steps. read more

wish I could give zero. Nothing more than a very expensive youth hostel. the stairway and halls were never cleaned during stay since the three pennies I dropped were never picked up. If this were a monthly rental the owner would be charged as a slum lord. spend the extra $50 a night and stay in a teal hotel across the street read more

Where do I begin; My Gf & I came to visit Catalina Island for the first time. We also had signed up for the Marathon. This was back in March 2022. We decided to booked this hotel for the entire 3 days we were going to be staying. It was recommended by the Website where we had purchased the tickets for the marathon. Anyhow we arrived the day before the race around 7:30pm. We went directly to the hotel because we were exhausted and needed to rest for the next morning and run a marathon. When we got there the front lady was nowhere to be found for at least 10 mins. When she finally showed up she asked for the name of the reservation and first thing she said was " oh I'm glad you guys got here before 8pm because I was about to leave ". My gf & I were so tired that we ignored that comment. After a total of 25 mins... we get the keys and she start giving us directions to how to get to our room. Little strange but we were going with the flow. After leaving the hotel ... yes leaving the hotel we walked for about 3 mins away from " Hermosa Hotel " to this weird hallway and stairs surrounded of rooms that I thought they were abandoned. I immediately had a bad feeling about this. When we finally got to our room... it smelled like cigarette smoke , the bathroom was so tiny and filthy dirty. And no to mention the Bed Sheets had stains on it and some mold on the corners of the floor & walls. It was so bad that we decided to run back to the hotel and surprise... the front desk lady was gone. NOBODY was on-site to answer any questions or get some help. After insisting on calling the manager phone number.. we got a call back from the front desk lady. we immediately explained her the situation and told her we didn't feel safe sleeping in that room. She said there was nothing she could do to help until the next morning. So basically we had no other option. So I told her that If I got sick due to the conditions of the room I'd take'em to court. She flew to the hotel in matter of minutes and told us we could not stay in the hotel at all. Because of what I've said. I have been wanting to write this review for long time and I finally did it. Do Not Stay Here! The hotel doesn't look nothing like the pictures they promote on their website. False advertising! read more

One of the nastiest hotels on the island. From customer service to the cleanliness of the property i'm in utter disbelief!!! Juan and the staff where extremely rude and unprofessional. Me and my partner were going to pay 1103.00 to stay for 3 days, and unfortunately we couldn't fathom staying past one night because we were completely shocked at the condition of the place. PLEASE NOTE: The reviews on this place and the pictures online are completely FALSE & misleading!!! We were promised a refund for the 2 nights we weren't going to stay and a discount for the one night we did stay (which was by default because all the hotels on the island were booked when we tried calling around to relocate!) Although Juan did give us a refund for the 2 nights we didn't stay, he didn't come thru with his word on providing a discount for the one night we had to stay. Me and my partner explained to Juan in detail along with a walk through of the space of all the issues as to why we were unsatisfied with our stay (which Juan numerous times in person said he agreed with us about the condition of the room...) Juan also assured us David the owner would get back to him to let us know how much the discount was. After more then 24hours of not hearing back from Juan or David... We called in & Juan switched up and had a smart response and excuse for legit EVERYTHING!!! When we did call ourselves Juan told us he wasn't going to give us a discount because we "smoked in the room". For starters we NEVER smoked inside the space. I went outside each time I smoked and as we all know the smell of smoke lingers in clothing! (Also note our room location is legitimately on street level!) I always made sure to clip the joint each time I went inside because out of habit I smoke very little each time I do step outside. He refused to give us a discount for the one night he promised us because according to him he had proof "i smoked inside". He said he found a clip inside the room. I assured him I didn't smoke inside and also explained to him that the room is right on the sidewalk and any smell can easily travel into the room. Also the clip he found was from the joint i smoked OUTSIDE! Needless to say, THE STAFF AND HOTEL IS A NIGHTMARE!!!! Please choose another place to stay!!!!!! Please look at the photos attached to this review, this isn't even all of them! read more

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Honestly the customer service here is awesome! Alex is super sweet and very funny! He started our trip off right. The rooms are cute and small very clean and it's doggie friendly which is great! Cause our fur baby is our life! Thank you again for the wonderful stay! read more

Night and Day After new owners and a few rough patches Hermosa Hotel is slowly making its way into the 21st century. This place needed tons of attention and the new staff is chipping away at the 150 year old building one project at a time. New beds, floors, fresh paint, new carpet, new bar, new walkways , soon to be new staircase and murals . Still has its vintage charm, but has definitely upgraded from its dilapidated ruins. Still many projects and rooms to go, but you can tell their putting in the work to revive this piece of Catalina History. read more

Hermosa Hotel - Lobby - Hotels Near Me - Avalon, California

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