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    Hotel Metropole

    3.8 (387 reviews)
    ModerateHotels, Day Spas
    Open Open 24 hours

    Services - Hotel Metropole

    Hotels

    Deep tissue massage

    Hot stone massage

    2 More Services

    Reflexology massage

    Swedish massage

    Hotel Metropole Photos

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    Recommended Reviews - Hotel Metropole

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    Rooftop
    Cookee S.

    Wow! I've stayed a few times in Catalina but I must say I'm very impressed with Hotel Metropole. We booked the room last minute and luckily they still had a few rooms left. When you walk in you'll be greeted by the friendly staff from the porter to the front desk staff. They are very respectful and warm. Shout out to Mike in the front desk for being so accomodating and kind. We arrived a little early but he made sure we were called earlier than the usual check-in. The room we got was Superior double and it's spacious and elegant. There was a fireplace, 2 chairs and small table and also a balcony with a nice view. They also serve continental breakfast and there was a good selection. Up on the 4th floor there is a rooftop hot tub overlooking the ocean. What a nice surprise! Also, if you are celebrating your birthday they will honor a 20 % off discount of the total room price and they might give you a bottle of Sparkling wine! All in all we had a great stay and we will definitely be back. Thank you so much Hotel Metropole!

    Ashley S.

    What an incredible experience. This beach house was perfect for our wedding. The hotel staff went above and beyond, I can't thank Asia and Angela enough Even after we left they found items that were so important and shipped them all the way back to San Diego. Give these ladies a raise!!! Thank you again

    Rosanna M.

    The hotel metropole was a home away from home for my birthday weekend in the beginning of June this year. My husband and I checked in on Yelp and received a complimentary bottle of champagne, although when we asked for it, the individual at the front desk had to double check if they were still honoring the coupon, which they did. We were in room 317, which after the fact, I noticed the reviews discussing the generator right outside the room. It was definitely loud when it kicked on, so I don't recommend staying in that room. A spooky encounter: On the first night, in the middle of the night, maybe around 2:45am, I kept feeling a tapping on my back and shoulders and woke up and turned around to ask my husband to stop, only to be faced with my husband in a full 3rd dream snore. In the morning, I let him know and he didn't remember anything. We proceeded to look up the history of the hotel and haunted Santa Catalina, to learn of some people dying in the hotel a loooooooong time ago. Anyways, it was an average, clean and warm hotel with a nice in room electric fire place. Not sure if we will stay here again, but if we did we will ask for one of the rooms that overlook the metropole shops.

    Ocean Front Mini Suite
    Tony B.

    We stayed in one of their Ocean Front Mini Suites at the end of December 2024. The room itself had a gorgeous view of the ocean and downtown area and was decently appointed and large. The hotel itself is a 15 minutes walk from the ferry landing and there are no free shuttles offered so you would have to arrange for transportation if you have mobility issues. All the people that I interacted with at the front desk were friendly and accomodating. I understand that the hotel sits on an island and the prices will be higher which is why I would compare it to a similar hotel on Martha's Vineyard and would recommend the following to management: - Please ensure that rooms are clean prior to guests arriving - our bathroom was not cleaned properly if inspected closely - Your mattresses are old and should be changed - Your pillows are terrible (among the worst I've ever seen) - please add feather pillows and offer feather free options to guests - While hardwood floors may be easier to maintain they look cheap and cold without ANY carpet - Reach out to guests prior to arrival if you will be offering free gifts - the free champagne may be great for some but others may prefer something else - Please offer some form of transportation to customers

    Elisa G.

    Omg this hotel is sooooo cute and the room is beautiful and what a gorgeous view of the Avalon harbor!! The check in is in a separate building and you have to get the key then go back to the street and up the stairs. The room is super cute and cozy.

    Courtyard view
    Maya F.

    My friend and I decided to take a weekend trip to Catalina and stayed at Hotel Metropole. We had a room with a courtyard view, as the ocean view rooms all only had one bed. It was clean, conveniently located and the staff was friendly. Their VIP wing looked fantastic. I'll definitely stay in one of those rooms next time.

    Fire place, painting, medium sized tv, and complimentary Keurig coffee and water bottles.
    Makayla M.

    The "Deluxe Room" (314) Great AC, limited tv channels, there was a crack in our tv, floors were wet and some leftover crumbs from previous guests. Walls are super thin feels like you can hear everyone and be heard all the time. Jacuzzi is quite small, outdated and not very intimate. As the rules say to be in there for 15 min only. However front desk receptionist was super sweet and offered champagne for our celebration. Breakfast consists of simple pastries/bagels, fruit, yogurts, cereal cups, milk, OJ, Apple Juice, and coffee/teas. Our Toilet lever stopped working we told the front desk and they fixed it within the hour. We enjoyed how close and convenient the hotel was to the spa, coffee shop, and arcade. Good for a brief stay.

    Edison company putting the transformer after 3 days of black out on this trashy metro pole hotel
    Myline W.

    We checked in on Dec. 23, 2023 Saturday And there's No electricity already for 3 days straight. Through dec 25, 2023 Monday. It's was so cold at night there's no heater to turn in on . U can't even take a shower coz the water is so cold coz there's no water heater and super dark . We almost slip all the time. And their toilet was clogged we have to call their maintenance that show up after 4 hours. There's no WiFi or power to charge our smartphone to book our activity the next day. It was a hotel nightmare . We have to check out the next early 8am morning instead 11am check out time coz we can't take it anymore . We check in the next door hotel has electricity. All other Hotel has light except hotel metropole We can't shower coz no water heater No WiFi or to charge our smart phones. Our smart phone battery run out coz We have to use the flash light all night long And no heater in the cold room. No kids streaming to watch for my 3 year son. They didn't provide any flashlight or charger for our smartphone. We just siting duck there Waiting. It was a Horrible experience in my family. I have pictures of the hotel metropole with no lights and the next door building has lights and video of Edison power putting a new transformer on Dec 25, 2023 10am but the lights was back so late in that day still. The worst part they still charge us $301.00 that one nightmare we stay at hotel metropole. What a joke. and they promise of refund but denied it once u check out. What a scam fraud this hotel metropole Avalon dont ever Stay at this hotel its a trash

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    I love this hotel super clean center of everything. Staff really nice easy check in and out great atmosphere

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    Ask the Community - Hotel Metropole

    Is the spa currently open?

    No closed due to COVID

    View All 2 Questions

    Review Highlights - Hotel Metropole

    I've stayed a few times in Catalina but I must say I'm very impressed with Hotel Metropole.

    Mentioned in 122 reviews

    Read more highlights

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    Snug Harbor Inn - Continental Breakfast Served to your Room

    Snug Harbor Inn

    (114 reviews)

    $$$

    This was my first stay at Snug Harbor. I visit Catalina/Avalon annually and of course had seen the…read moreInn right on the corner of Crescent and Sumner above Leo's Drug Store, but it was not until my stay last year at nearby Hotel Vista Del Mar that my interest in Snug was piqued. Last year, Vista and Snug were under the same ownership, which is no longer the case. Snug now has closer affiliation with Hotel Aurora a bit up the hill. Snug is a cozy and charming 6-room inn. There is staff on duty during the day; welcome in-room wine and snacks are provided as well as daily continental breakfast. There is no staff on the premises at night, although someone is on-call. My stay was lovely and somewhat surreal. I visited during the February rains which caused the cancellation of all Catalina Express boats on 2 days during my Avalon visit. This forced guests here for the long Valentines/Presidents Day weekend to leave early or relocate. I ended up being the sole guest for my 2-night visit! And with minimal visitors on the island, evenings were also pretty quiet, despite being right above the main drag (Crescent). Snug does provide earplugs and eye masks if needed. I moved up my arrival date due to the weather and Snug was able to accommodate me, even offering the same room, which was the Santa Catalina room, the inn's "crown jewel" situated on the corner with two large bay windows, one facing Avalon Bay with Casino, Bay and pier views, the other with a built-in window seat facing Sumner and the hills above. All rooms have a fireplace and deep soaking jetted tub. The rooms are not particularly large but are full of charm, coziness and warmth. No robes or slippers, but there were 2 clock/music/alarm machines. Complimentary reusable water bottles are provided; there's a water/ice machine in the hall. The welcome snacks offered were olives, pretzels and high-end nuts (i.e., no peanuts). The continental breakfast was quite ample and includes a small loaf of warm banana bread, yogurt, fresh berries, granola, milk, juice and coffee or tea. You fill out an order slip as to what you want exactly and what time you want it delivered. There are 6 delivery times for the 6 rooms, which of course was not an issue for my stay. There is a common room with a sofa, fireplace and machine for coffee and tea. There is a closet for luggage storage, a public restroom and umbrellas. The front door is open 8-5, key access is needed in the off-hours. Shout-outs to the great staff I met--Jackie, Destiny and especially Johnny at the front desk and housekeeper/breakfast preparer Alicia. Overall a fabulous stay. I usually split my time on the island between Mt Ada and a property "downtown". Snug Harbor has moved to the top of my downtown list!

    We stayed here with a group of friends over the Christmas break, and they really took care of us…read more They bring breakfast in the morning, and the welcome platter is such a thoughtful touch. We loved hanging out in the common area, and the hot beverage bar was especially welcome in December. We usually avoid hotels because they tend to feel generic, but this place is the opposite -- a true boutique experience with only six rooms. The location is perfect, close to diving spots and great food, and the attention to detail is exceptional.

    Pavilion Hotel - ADA Accessible Room

    Pavilion Hotel

    (591 reviews)

    $$

    A wonderful place to stay with beautiful views and a relaxing atmosphere. The staff was welcoming,…read morethe rooms were comfortable, and the location made it easy to enjoy everything Avalon has to offer.

    Have been coming here since the 70's. Actually worked at the St Catherine Hotel as a 13- 16 year…read moreold, so I'm quite immersed in the Avalon vibe. Had numerous stays at the Inn at Mt Ada and Pavillion over the last decades, but have found that the location of The Pavillion was it's big plus. The main issue over the last twenty years, is the Catalina Island Company taking the Avalon charm out and replacing it int a cash cow. Late in 2024, The Pavillion shut down for an overhaul, didn't reopen until April 1st of 2026. We were anxious to check out the improvements, but we're sadly disappointed. They DID upgrade the rooms to a certain extent, but increased the room charge to $100.00 + per night. They previously had a great breakfast included, along with an evening wine hour. The "breakfast" is now rolls, coffee, juice and cereal. The evening wine is restricted to one glass, closely monitored. They have a wine machine if u choose to pay an additional charge. From the increase in rates to the minimal extras, the hotel has definitely gone down hill. It's a small town with limited hotels in good locations, so you have to be content for getting price gouged for less services or go to the inner part of town and loose the waterfront charm. By the way, their reconstruction crew did a terrible job. The front door and sliders didn't work well. The sliders didn't lock, out of alignment and the entry door needed two hands to try forcing entry. Look forward to their response.

    The Avalon Hotel - Sunrise view from balcony room 101

    The Avalon Hotel

    (220 reviews)

    $$$

    We loved the hotel. Located on a side street and away from the busy Front Street shops and…read morerestaurants. We stayed two nights, and it was great. Our room offered a nice balcony with views of the bay. The bed was comfortable and cozy. The bathroom was large. We had cups and a coffee maker along with a mini fridge, so it was everything we needed for our two night stay. They offer a continental breakfast each morning out on the patio, which is a peaceful spot to just sit, enjoy the firepit, and koi pond. Or the roof deck is awesome with a BBQ, tables and chairs and stunning views. They also offer trays so you can take your breakfast back to your room and have breakfast in bed. Spoiled! The staff couldn't have been more helpful, friendly and accommodating. Evelyn was awesome, thank you for the smiles and truly wonderful service throughout our stay. Off the boat, we went to drop our luggage to store until check-in. Fortunately we were there during the week, and our room was ready earlier, so we chilled a bit before heading out to explore and have lunch. They also held our bags upon check out. After we returned from an adventure, they allowed us to sit on the patio and enjoy the sun before we had to be at our boat. We couldn't have asked for a better stay, and we will absolutely go back. Just a note for anyone who has mobility issues. The hotel is awesome, but note that you have to walk part way up a little hill to reach the stairs to the small lobby. There are stairs to the lobby and depending on which floor your room is located, there is no elevator, just stairs. For someone in a wheelchair or needing a walker and unable to climb stairs, it is not doable.

    First time at Avalon and this hotel was a blessing to stay at. The views are great and the bed is…read morevery comfortable. Stayed two nights. They have packages that include the ferry back and forth so I recommend checking out their website. Continental breakfast is the basics but very good. Customer service and house keeping staff was amazing. They're super nice great people. Location is great! Definitely would stay here again.

    Hotel Atwater - Bistro at the hotel

    Hotel Atwater

    (512 reviews)

    $$$

    Room 230. Avalon King A very well maintained older hotel. I…read morehighly recommend staying here. The rooms are very clean and tastefully decorated As a couple we travel a lot domestically and internationally. The staff at this hotel are probably the most efficient and gracious I have come across in all our travels. We had a problem with our booking and they bent over backwards to solve the issue. The problem had nothing to do with them it was an error on our end. Oliver D and Lily could not have been more helpful and efficient in assisting us. The room was extremely nice. The only suggestion I would make is in regard to the small window that is by the door connecting to the other room. The window is right by a street light. There needs to be a black out blind on that as the light shines through the shut blind The bed was extremely comfortable. The shower had wonderfully hot water with great pressure. The hair dryer was fabulous as it had power and dried the hair quickly. Often hairdryers in hotels are so lacking in power I often wonder if it is worth the effort. This one was brillant All in all a wonderful place to stay

    The ferries were thankfully running the next day and we caught the 9:50 one. We upgraded to the…read moreCommodore Lounge which included drinks and snacks. The hotel picked up or luggage at the ferry and transported it to the hotel to arrive at 12 noon. This was a first for me... S we pulled up I was transfixed by the beautiful shoreline and properties that rose up on cliffs before us. Oliver at the front desk was very accommodating since we had a change of what we wanted as far as beds go. The hotel had 3 floors and we both got the 2nd. And both of us had rooms right next to the stairway's. Our room was the tiniest room I'd ever had in my life we kept bumping into the corners of the bed frame, ouch. We moved things around so we had a place to open our suitcases. The continued noise from the guests upstairs was very, very unpleasant, it sounded like they were walking around in ski boots. My kids had the same issue but not as terrible as ours was. If you stay here be sure to book the 3rd floor!! I'm not kidding here. The housekeeper Claudia was super helpful and so sweet she was able to get me band aids and alcohol because I cut my toe. I made sure to take care of her! We played games down in the lobby at night and found it to be warm and welcoming with at least 5 areas for 5 or 6 to gather. They included 3 bottles of Evian water and 2 mini bottles of Perseco in each room which was a nice touch! I would stay here again but only on the 3rd floor!

    Mt Ada - The sitting room! (Ooops!  I forgot to clean up my knitting first!)

    Mt Ada

    (143 reviews)

    $$$$

    I'm a bit of a Mt Ada regular; this was my 6th stay and, due to the rainy/windy weather, the most…read moresurreal. I stayed just after the long Valentines/Presidents Day weekend. All boats to and from Catalina Island were cancelled on 2 days of my visit, forcing other guests to change their travel plans. I ended up being the sole guest for all 3 nights of my stay here! With some whispers of Mt Ada being haunted (but not as many as Banning House Lodge in Two Harbors), I was a bit concerned, but fortunately had no paranormal experiences. To briefly review Mt Ada's history, it was once the Catalina home of William Wrigley Jr. and family, of chewing gum and Chicago Cubs fame. He was instrumental in putting Catalina "on the map", and his descendants still own the Catalina Island Company, which runs Mt Ada, Hotel Atwater, Pavilion Hotel and Banning House Lodge, as well as other businesses. All my stays at Mt Ada have been with the Company, although it was previously run as a private B&B. Mt Ada still runs as a B&B, as opposed to a hotel. It's a pricey stay but has many many perks that justify the expense. These include transportation to and from the boat or helicopter terminals, use of a golf cart throughout your stay, daily made-to-order breakfast and lunch, pre-breakfast continental breakfast, afternoon wine/cheese/charcuterie, 24-hour butler's pantry with snacks like gelato, chips, cookies and popcorn plus alcoholic and non-alcoholic drinks, discounts on Island Company tours and activities. Currently there are about 4 main people interacting with guests at Mt Ada, plus "behind the scenes" kitchen and housekeeping staff. My past reviews have mentioned a stay here is more like a visit to a home, as opposed to a hotel. There will be times when you may not see any staff (especially at night). But Pierre, Liz, Tim and Yoli (Yollie?) work their hardest to accommodate guest needs--they are the chauffeurs, front desk, waiters, luggage handlers, concierges, etc. I applaud them all. One of Mt Ada's pluses is its location on the hill (Mt Ada) above Avalon Bay, even above the main Bay viewpoint that all the rental golfcarts stop at (traffic jams are common here). It's quite peaceful, although in busy times the noise from "downtown" does carry uphill. Mt Ada has 6 rooms. The room I booked was the Grand Suite, Mr. Wrigley's former bedroom. It's the largest room, with a separate living and bedroom, a bathroom with a separate shower and tub, and a large terrace above the first floor terrace. It has a fireplace, as do 3 other rooms, and a raised bed that requires stairs to access, as does one other room. The living room has an antique "radio" that is seen in photos with Mr. Wrigley. There are radio stations hand-written on it; I was appalled to see "graffiti" defacing this historic relic. The terrace is fabulous, but alas the weather prohibited much use; I feared the high winds would blow the cushions on the chaise lounges over the railing. Even the dining tables on the first floor terrace were stored; in more temperate weather it's the loveliest place to enjoy breakfast or lunch. The breakfast and lunch menus have some new items and some old faves. Once again a fabulous and peaceful stay. Thanks again to all the staff. With the Pavilion Hotel reopening soon, Mt Ada may be the next property to undergo renovations. I hope it does not lose its charm or homey character.

    Absolutely the best accommodation on the island. Spectacular views, the house is gorgeous, the…read morestaff is impressive and attentive. Highly recommend!!! There are only six rooms so book early!

    Bellanca Hotel - Hotel restaurant/bar

    Bellanca Hotel

    (267 reviews)

    $$$

    My husband and I stayed here on June 16-19, 2025. We came to the Bellanca a few years ago in Winter…read moreand loved it, loved our room, loved the hotel. We wanted the same experience and the same room. We got a Studio Suite room in the back of the hotel in the upper private area. The last time we stayed here, our room seemed bigger, and I was a bit disappointed about how small the room seemed compared to last time, but we ended up really enjoying our stay. The room was clean, although housekeeping did not clean our room the first time we asked the front desk. Before our third and final night, we went up to the front desk and told them we were extremely upset our room was not clean the day before when we had asked them to clean it so they promptly came up and cleaned our room. The linens were clean, white, and fresh and the robe was nice though short. The towels were comfy and clean and they gave us more towels when our room wasn't clean the second night we stayed after we asked them. The outside the patio was amazing. We had a gorgeous view of the city behind us and the ocean in front of us. We loved to sit outside in the comfy chairs and just soak up the view and drink coffee/tea that was provided for us with a Kuerig machine. We had plenty of free water bottles and ice and kept asking for more and more because we drink like fish and they gave it to us all for free. The room had a couch and a little table, but the table was too short for my husband to use his laptop. He said he would have liked a bigger table, but we made do with what we had. Also, there were no nightstands in the room and the closet space was very, very small, just a small wooden box in the room with only enough space to hang our jackets. There were no real drawers to place our clothes in so we left them in the luggage the entire time. The bathroom was made of beautiful Italian marble with a large bathtub that we filled to the top with warm water for our nightly bath soaks. The only thing we didn't like about the bathroom was that the toilet was right next to the wall, giving us little room to sit and do our business and the sink had no area around it to place our bathroom essentials except for a really, really small glass area above the sink to place our toothbrushes. We took really long naps while we were there with the air conditioner on full blast and really loved our bed. It was sooooo comfortable. Also, our room had a refrigerator where we placed food we bought from the market and left over food from the restaurant. We are definitely coming back again to the Bellanca hotel for a simlar Studio Suite room, hopefully next time, a bigger one light last time, but even though there were things we didn't like about this room, we may request the same room again because the view outside looking towards the ocean was amazing. Oh, and the hotel gave us two free drink vouchers worth $15 each for mixed drinks at the Naughty Fox which we used and enjoyed.

    I loved this hotel so much! The staff were super friendly and helpful. It's super close to…read moreeverything and has a beautiful balcony for a beach view! I also loved that they have free bikes for a little cruise around the town :)

    Hotel Metropole - hotels - Updated May 2026

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