I love having the convenience of a hardware store right in the village of Red Hook. I don't want to…read morehave to drive to Kingston Every time I need something. The service here is 10 out of 10 . I am always greeted warmly when I come here and they really go out of their way to help you. They have a huge paint selection and everything else that you need too. Plus, you get Ace rewards and some good deals.

I can't believe it's been just a little more than a month since I walked down and into this place…read moreat the worst possible time for us - a time that had us clambering for a fly-swatter. Yet, despite the rain that day, I came in and it seemed like they were ready to sell me their fly swatters. Although it seemed like lots of people were looking for fly-swatters at that particular time (because they were so close to the register), when I went in asking where the fly swatters were (because I couldn't see them from the door), when I asked, it seemed like the employee knew just where to find them and within a few seconds had touched down to pick out one of them. Although a little back and forth over price and a small selection of colors (between red and orange heads), I came to an agreement that red would match what I originally had years ago, though I really wanted another color I had had previous to that purchase but wasn't in the right mindset or location to purchase them from. Within a few seconds, I picked one out and handed it to the employee. I had only my CashApp card on me, as well as my Apple Watch (for Apple Pay), and when I saw the touchless/contactless terminal, I was astounded to find these in this location - in a smaller town. I knew the Williams Lumber headquarters had had Apple Pay terminals for years, but I wasn't expecting Apple Pay here, and after a few moments, out I was - receipt in hand ready to walk back home - a tiny bit more than 1 mile. There was no mention on the door of what payment choices this place had, and I hadn't checked the Yelp page before I left home to see what they offered. A little more research and I might have had some idea of what was offered here, because in the past, it's always been a little troublesome knowing just what to expect even though I'd written other reviews knowledgeable and with other experiences, because a little rain and an umbrella can't keep me away when I need a thing or two in a pinch and only have two feet to get me where I need to go when car-travels weren't an option.

G&G contacted Toro and the warranty was extended beyond 36 months to cover the repair. My sincere…read morethanks to G&G for their above and beyond customer service.

I came in to have touch up paint prepared for me. The man who blended the paint for me is like a…read moregenius. The touch up paint is such a perfect match for the paint on my porch floor and porch steps that you cannot see the touch up spots. I am thrilled with how this turned out.

Great place with very knowledgeable and helpful staff. They can also order stuff for you.read more

When no none else would even pick up the phone, let alone help, Arace came through. My senior…read moreparents had a bad ground wire in the coldest winter. Lived out of a hotel room for days getting no help from central hudson. I called Arace, they worked with the town, building inspectors and central hudson to get my mom and dad back home. Jim and his team worked day and night in freezing weather and I fully expected a bill twice what we got. A great experience. I won't be calling anyone else from now on.

I left my stereo at Arace for repair last November. Had some contact with them a few months later…read moresaying they were waiting for a part. Called them a few more months later and got an apology and "we'll look into it". It's now AUGUST and they still have not repaired it or called to explain. Hello. A year and a half later I had to go pick up my unrepaired stereo!

Brought my laptop to him which was having issues freezing and a black screen immediately gave me…read moresome ideas and told me he would look at it that day got a call back from that day. They told me the issue was and would start to fix and the next day I had it back he told me the clear pricing which wasn't bad anyways would definitely recommend and go there again for any laptop or computer issues.

absolutely ridiculous. chared me 135 without telling me the price and clamed it was "on the wall"…read more(behind counter and hidden by junk.) all just for him to plug in a button into another, and not even fix it. this place will n.e.v.e.r get my service again.

I was concerned with energy issues and rising prices for fuel so I stopped by Harbor Freight to…read moreinvestigate portable power stations. I was fortunate to have met with Lexi, who was not only very knowledgeable about what I would need, but took the time to explain the various systems available. I purchased solar panels from Lexi but since Harbor Freight in Kingston did not have the Power Station I needed, she was good enough to contact a sister store in Poughkeepsie and have one reserved for me. It is not often that I see such quality customer service, these days. I am glad that Lexi was available and demonstrated her superlative knowledge, care and consideration. Kudos! I will be returning.

I'm generally not a happy customer when it comes to walking through a tool place. But when I had…read moresome free time in Kingston last week and found myself in your parking lot watching trains, I ended up walking in. Although I was unable to purchase any items during my once-over, I found this place a little bit barren. It's got the tools alright, but very few employees were hovering around the floor, looking to help customers. Even though I had no ideas for stuff to look at, getting out to look at something I hadn't looked at before since its change in 2021-2022 (forgotten when this was converted from an Office Depot), wasn't found to be too frightening. Value for quantity seemed fair, though some things are higher than others. However, where this chain seems to drop is in value for quality. Even though they have some of the better names, I remember purchasing stuff in 2020 at your Poughkeepsie location that didn't last 2 weeks - but that's a whole other story in itself. Walking into this location is like a maze. They have you enter through a turnstile once you get through the double sets of doors, and something I hadn't seen at most Harbor Freights in the past (to a point where not even Poughkeepsie's had this layout). It's a good thing this turnstile was still functional and didn't break. However, maybe in the future, I'll take a further look when money becomes available.

My experience with Adams Power Equipment was definitely a 5 star from start til finish. Coming from…read morea new-ish homeowner, my knowledge of power equipment is limited. The salesman (Mark) had an answer for every and any question I had. He did not come off as pushy or uninterested, it all just felt really honest. I purchased a brand new S240 lawn tractor, and it was delivered a week later with no issues. The delivery man walked me through all the ins & outs of the machine and made sure that everything was functioning properly right then and there. I definitely recommend them!

I've been a long time customer at Adams Power Equipment staff is friendly and have help me with…read moreseveral major purchases. Joe Mikulaa one of their salesmen has gone above and beyond my expectations even taking the time to drop off some parts for me once when I couldn't make it there before they closed. Purchased an xmark mower, then a John Deere, several blowers and chainsaws even a walk behind blower they always been on point for me and I'm happy to refer them to my clients as well. Thanks again from ML Landscaping & Excavation

This place is the best. 10/10. Super good and friendly service always. Mike and John Conway are…read morealways there and could not be more personable or helpful. Entire front counter staff is great.

I purchased a pressure washer from Conway's 4 years ago. 5 weeks ago, I brought it in for…read moreservicing. I was told the unit would be ready in 1 to 2 weeks. At 3 weeks, when I hadn't heard back, I stopped in to inquire. I was told the Service Dept was waiting on a gasket. I never heard anything again. Today, 5 weeks after I dropped off the machine, I was informed that the machine's pump has malfunctioned, and that I would need to buy a new machine. Look, I get it. It's hard to repair equipment. But it's not hard to pick up a phone and keep a customer informed of what's happening. That's the value proposition of doing business with a local store instead of a big box chain. Or so I thought. I'm in the market for a new pressure washer. I'll be taking my business elsewhere.