They came by unannounced to offer their services. They explained everything in a friendly and…read morehelpful manner, so I decided to go ahead with the service. To be honest, spider webs had been multiplying rapidly, and I'd been seeing cockroaches more often, so it was perfect timing. I scheduled the service for a later date, and the technician, Rafael, did a very thorough and precise job. The next day, I found several dead cockroaches around my house, so I could tell the treatment was effective. Although the maintenance period is coming to an end, they advised me to wait and see how things go for a while before reducing the frequency of visits. I highly recommend this company. Translated with DeepL.com (free version)

Vincent took care of all wasp nests. Thanks for the fantastic job. My family appreciate the great…read moreservice done.

Was great to have Rafael help service my home inside and out. Very punctual with arrival time…read moreestimates and updates so I am not stuck waiting around. Also knowledgeable of the various pests common in households and would walk me through the details on how the treatment works. Service was thorough and not rushed in any way. Highly recommended.

Premier Pest Services has been fantastic to work with. We have them treat our home inside and out…read moreevery quarter, and the entire process is always smooth and stress‑free. Our main concern is ants and spiders. Scheduling is quick and easy, and their pricing is very competitive for the level of service they provide. Adrian is the technician who visits our home, and he's consistently kind, professional, and incredibly thorough. He always puts on shoe covers when entering our shoe‑free home, which we really appreciate. Outside, he takes extra care to sweep away spider webs and remove any buildup around the house before treating, those small details make a big difference. It's clear he takes pride in his work, and the results show. Highly recommend Premier Pest Services if you want reliable, professional, and hassle‑free pest control

Every few years we have our home treated for termites, and I was honestly surprised by how much…read moreprices have gone up since the last time. After getting several quotes, I found this company through the Nextdoor app, and I'm so glad I did. I first reached out around 11:00 p.m., not expecting a response until the next day, but Matthew replied that same night. He was able to schedule me quickly, and I only had to wait a couple of days for the treatment. Matthew was absolutely wonderful to work with. He was incredibly knowledgeable, thorough, and took his time to explain everything to me before getting started. He never made me feel rushed, answered all of my questions, and was genuinely kind throughout the entire process. You can tell he takes pride in doing quality work. One thing I especially appreciated was that he wore protective booties over his shoes while inside the house. It's always a thoughtful touch, and as a bunny owner, it gave me extra peace of mind knowing he was helping keep things clean. On top of providing outstanding service, this company was hands down the best price I found. I also love supporting smaller local businesses that truly care about their customers, and this experience reminded me why. I ended up signing up for the yearly plan because I felt so confident in the service I received. If you're looking for someone who is honest, responsive, professional, and does a thorough job, I highly recommend Matthew. It was an excellent experience from beginning to end, and I wouldn't hesitate to use this company again.

I found FamilyGuard through ChatGPT actually, and I added key words - Friendly, Reliable,…read moreAffordable, Community. And I'm relieved to say that is everything Matt has shown. We texted about my cockroach infestation problem and he informed me about the type of roaches I have and how he will execute his plan. Gave me a price and what to expect as well as how to prep my space. He's very communicative, punctual, and respects my home. He's super communicative as well. Whatever questions or concerns I had was answered. My cockroach problem became less stressful and more manageable after Matt's treatments. I would definitely recommend his business! Thank you again Matt!

Wow, what an amazing team of people to work with. Everyone there is so knowledgeable and great to…read morework with. They responded so quickly, answered all my questions, and were able to get me scheduled right away. Thankful for the BugPro team and their top notch services! I will highly recommend them to my family and friends.

A friend referred me to Bugpro for ant spray. John is very professional, on time at our appointment…read more& offers decent price. He sprays the inside and outside of my house. He would ask what areas of the house that you would need him to work on. He also does termites extermination, bee hives removal, etc. I would totally recommend his services.

JBC Termite has visited my home about three times now, and I'm finally writing a review…read more. They are much better than the company contracted by my condo HOA. I'm very satisfied with their service and how they handle and finish their work. Their 2-year warranty is also great, and I really appreciate how they take care of any issues that come up during that period. I will continue using JBC Termite, and even if I move in the future, I will still contact them again.

We had an excellent experience with this Fred and Simon from JBC termite and pest control! From the…read morefirst call, they were honest, knowledgeable, and incredibly informative. They took the time to explain the entire process, answered all of our questions, and made sure we understood exactly what was being done and why. They were thorough and worked quickly. The termite treatment was handled professionally, and we were happy they gave us a 2-year guarantee. We were pleasantly surprised to learn they also handle insulation and do handyman work. It's rare to find a company that's this versatile and does excellent. Great job all around. If you're looking for reliable, trustworthy service, I highly recommend them!

I work at a school and I use active pest control. I absolutely love them. We used to use a…read moredifferent company and they were so unreliable and wouldn't even communicate if they were gonna be a no-show but with active pest control I have never had an issue. They have excellent customer service and Edward is the best. He is kind, very detailed oriented, and explains the whole process and answers every single question that we may have. We appreciate him so much.

I have had Steven service my house a few times now and he seems very knowledgeable and takes time…read moreto explain things to me. So far, I am happy with the service.

Immediate response with a professional tech, David. We had a small colony of termites in two beams…read morein our home. I believe the cost is well worth your home. It's the utmost to protect your investment. Samuel, Mark and David are true professionals and they take care of their pride and care of their equipment. Thank you all. This comes with a two year warranty. No testing, no gas shut off no getting g out of your home. We'll worth it.

They have a Great service and friendly staff. Very professional, on time, Highly recommend their…read moreservices.

We suddenly noticed a very active wasp nest attached near our back patio door, so that's not great…read morefor the dogs & humans going in and out all day. We saw OC Bee Guy/Bug Pros had fantastic reviews & after a few quick messages thru the Yelp app, we had an appt scheduled to have the nest removed. Brandon arrived a few minutes early, walked us around the property, was friendly, super knowledgeable, and ended up taking care of *27* wasp nests around our entire property. The final cost was more than we hoped to pay, but we felt it was fair enough for the number of nests we had. Would definitely call them again.

I had a great experience with Brandon from OC Bee Guy! He was friendly, provided quick service, and…read morewas extremely knowledgeable. Brandon was able to help with the bee infestation and safely relocate the bees rather than exterminating them. I really appreciated his professionalism, expertise, and humane approach throughout the process. Highly recommend Brandon and OC Bee Guy for anyone needing bee removal or relocation services

Sergio is on top of fixing the ant situation we had in our house. Personable, professional and…read morefriendly. (My wife likes him as well) So far, so good! I got the quarterly service to make sure.

I contacted them for fumigation and wood repair. Inspector Eric came and gave a very detailed…read morereport of how many places needed to be repaired. They spent 4 days totally repairing all the wood damaged and 1 day on paint. I want to specially call out that our main carpenter Adrian F. did a great quality job and addressed all of my concerns. There is another carpenter Eric who worked one day with Adrian who also did a good job. The tenting was done and scheduled accordingly. We also had Daniel come in and perform the bora care treatment professionally. There were some hassles in between including the underestimation of number of days that were needed for wood repair. Scheduling issues that 5 days of repair work got scattered into 4 weeks. The first day one carpenter put a dent on my brand new AC unit when he hammered down the fascia board. Also one section of the wood support was not done right, more than 2 rafter tails in a row got cut the roof eave so it was sagging and caused us a panic. They sent their manager to address our concerns and assure that it was corrected and that the correct work would be done. The carpenters fixed the previous mistakes and did great work in the end. So overall not a smooth experience yet I am willing to give it 5 stars because they did honor the original quote, and ended up doing more wood repair than originally quoted as it was discovered during the process. Thus going above and beyond to make sure we were satisfied with the work despite the initial issues.

We initially had this company come out for an inspection, which we paid for. We decided to move…read moreforward with them because the technician was honest, knowledgeable, and didn't try to upsell us on services we didn't need. We really appreciated that and felt confident choosing them. After the inspection, we scheduled an exterior treatment since it would still help with our bug issue. Before scheduling, we specifically asked multiple times whether we needed to be home, and we were assured that we did not. We provided clear instructions on how to access the back half of our house. Unfortunately, they never showed up--not once, but twice. We had to reach out three separate times, and despite that, no one came or communicated with us. We even kept our dogs locked up all day waiting because we expected the treatment to be done. We're disappointed because the technician made such a great first impression, but the lack of follow-through and communication has been frustrating. Reliability is just as important as good customer service, and unfortunately, that was missing from our experience.

Preferred has been taking care of my rat problem for some time, and I have been happy with their…read moreservice. Recently, though, I had rats in my attic, and Preferred charged me $595 to set traps, which took all of 10 minutes. We needed no follow up service. $595 for 10 minutes work is outrageous.