Do NOT use this company! There is a reason his company is SHARK, because he is one! I asked directly, are there any extra fees? He answered no. $395!
The serviceman came and was wonderful! The amount of dirt he got out of our ducts was shocking, as I keep a spotless home. He also suggested freshening the vents, which is equally nice. I was fine with the extra fee.
Unfortunately, the financial conclusion was a disappointment. The owner told me no extra fees. Yet, he added another $20 for a credit card. Does he really think I have hundreds of dollars in cash??? Then he asked if I wanted to give a tip. Of course I did, as this young man worked long and hard for 3+ hours. So I said of course. That was added. I asked this is just for you, right? Oh no - it is split that with the owner. What owners take money out of their employees tip who sweat and work on their hands and knees for hours cleaning duct vents?
When I learned that I felt obligated to increase the tip for this young man.
In sum, great job! I'd ask for the young man forever if it wasn't for the owner who is unscrupulous - a SHARK to be sure! read more