I got this special they had online for 2 pork sandwiches and 2 sides and it was a really fair price . Can't complain on the food but will complain about the customer service. The one lady was rude over some bbq sauce... read more

I needed to grab a bite to eat while I was running errands and Shane's was close by. These wings were smelling so good. My husband made me share with him. We were licking our fingers, lol and the okra was fresh and country crunchy. Really good for $11 read more

Shane's Rib Shack - 6 Smoked Wings - Southern Near Me - Raleigh, North Carolina

I spent a year and half in Raleigh. And Shane's was a go to . Picture this Lemon grilled chicken strips . The best sweet potato fries . Service was always nice . Now that I moved all the way to the west coast I still tell people go to Shane's if you're in Raleigh. read more

I've never noticed this establishment. On a day of exploring while on this side of town, I got hungry. The staff here is nice and professional. The restaurant is clean. I ordered a chicken barbecue sandwich and a side salad. Not much to brag about here. It was chopped chicken with barbecue sauce. I was expecting a chopped vinegar-based barbecue like I'm used to down south as a Southerner. It was good, but I wasn't wowed. The salad was fresh and met my expectation. Sorry, I didn't capture photos. My hunger took over. read more

Shane's Rib Shack - the outside of the restaurant - Southern Near Me - Raleigh, North Carolina

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Good food, good service with friendly people working behind the counter. Ambiance is simple, clean. I'm super elated that Shane's Rib Shack is OPEN again! This is my FAVORITE BBQ place! read more

First visit in some time and the first after the restaurant can operate at full capacity. I went at lunchtime soon after it opened. The counter person was polite and attentive. A sign on the wall offered a Hot Dog Basket as a limited-time offer, so I chose that. The hot dog was topped with slaw and barbecue. This was a wonderful and slightly messy, delicious choice! For my side, I went with macaroni and cheese. With tax, this was $6.43, Delicious, filling, a good value, and fast service. I was impressed. read more

Shane's Rib Shack - Hot dog basket - Southern Near Me - Raleigh, North Carolina

This was a good quick on the go.. they went way down hill .. the ribs taste like they took them out of the crockpot and smoother them with bbq sauce ... read more

Ribs were scrumptious. Baked beans taste home style. Service was very good. Great family dinner location.

We ordered one combination plater and a side of Mac n cheese. $ 21.00. Oh yes 2 drinks. Portions were small. The . 3 Ribs were fall off the bone. The pulled pork portion was small but moist. Came with 2 chicken tenders fried or grilled not smoked or bbq. Couldn't substitute any thing. Toast buttered but toasted on one side only. Sides: Mac n cheese was mushy. Beans were can like and slaw was very milky wet lacking much flavor. At least the food was warm Would not take someone here. Will not come again. Still looking for great BBQ IN NC read more

Shane's Rib Shack - $21 combination with 2 drinks. - Southern Near Me - Raleigh, North Carolina

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I used to come to Shane's all the time when I lived closer but I was in the area and decided to give it another run I wasn't really happy this time. I looked at the website before I came because I wanted to order the lunch tenders and when I got there a little after 3 I was told it was too late to order but it did not indicate what time we could order it anywhere on the menu. Then after just getting the regular tenders when they came out they were so small looks like a kids tender meal. And they barely gave me fries I remember they used to give a lot more and the tenders were bigger. The customer service was just fine though. read more

Shane's Rib Shack - Southern Near Me - Raleigh, North Carolina

The food here wasn't horrible, but I wouldn't return. Everything was dry and seemed as if it was prepared and saved overnight. I used to go to Shane's in Greensboro often and it was excellent. This one was a let down unfortunately. read more

Cute shopping center food place . Ordered BBQ chicken sandwich and cheese burger. Chicken was really dry , and burger was just mediocre. Not the best food for the price. Music was little off for the clientele that was in there. Wish I had bigger appetite to have tried the ribs , maybe they are better since they were busy with older crowd. read more

I enjoyed my food here. It was seasoned well and the Loaded Buffalo chicken fries were game changers. I had the smoked chicken I would recommend then as well. It gave me Famous Dave's vibes. read more

Do not order the chicken wings. This place has been going downhill for some time now. I ordered smoked chicken wings, ended up with fried ones but that's not the main issue. The wings are the mini sized. As if as soon as baby chicks were hatched, they were slaughtered and sold to Shane's. A few years ago this place had some of the best wings but now it's the absolute worst. A waste of my lunch money, you get 1 star SIR! read more

Shane's Rib Shack - Mini sized Chicken Wings - Southern Near Me - Raleigh, North Carolina

We noticed this place a while back when we visited Coldstone, next door to it. They were advertising the sale of Blue Line shirts, which is in support of police. It is rare to see any businesses openly police nowadays and that surprised us (in a good way). Employee stated they donate proceeds of shirt sales to police and military (I guess they sell military support shirts as well). We very much appreciated this message and promised ourselves we would be back to try the food. Skip to today. Not busy (it wasn't busy before either). Not loud - normal level music and tvs with very low volume. Awesome food! Got the half rack of ribs with mac 'n cheese and sweet potatoes fries. Ribs were amazing! Sweet potatoes fries were bangin! I cannot praise them enough. Hubs got the Shaniac burger (slaw, pulled pork, beef patty, pickles, bbq sauce). He loved it, said it was a lot more filling than it looked. Slaw was liquidy but tasty. Was not impressed with the mac 'n cheese - average, nothing to write home about. Same with the peach cobbler - ok, not great (Hubs said should be sweeter and less mushy). Clearly their strength is the main dishes. They were still selling Blue Line Shirts with their own restaurant info on them as well (nice promo for them I guess). They also sell their own BBQ sauces. Please support this great local place, as they support our law enforcement and military!! Another visit -- busier this time. Great service, great food. Wished they had included ranch with my wings, guess you have to ask. read more

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Man. I hate this. Really do. So this used to be the go to spot for good chicken strips and ribs Ribs still good. Chicken still good. But the quantity has gone downhill. Badly. The new chicken strips are literally 1/3 to 1/4 the size of previous strips. Prices charged do not reflect the half size portions you now receive. The last time I got a 4 strip plate , two of them were two bites each. I have literally gotten chicken nuggets from chick fil a that are as big as Shane's strips are now. Also prices on menu board are nowhere near what register is charging and if you bring that fact up all you get is a dead eye stare form that weeks employee behind the counter. Price on board says $7.69. Register rings up $8.89. For half what you used to get. Sadly ...won't be back. read more

I frequent this location often but today was the worst service. I ordered the BBQ family pack which should've had 1.5lbs of BBQ. It did not. So when I called back to the restaurant they said I would need to bring the entire meal back. I told them I was not coming back and manager said he would not issue a store credit. I didn't even ask for my money back. This was the worst interaction from I business I have received. I will be not be back. Have them measure/weigh your food before you leave. Sounds like business is bad and they are cutting orders. I guess I'll need to go pick up another dinner $40 down the drain. read more

Shane's Rib Shack - Supposedly 1.5 lbs of BBQ. Lol! - Southern Near Me - Raleigh, North Carolina

Four stars for the ribs! Three for the BBQ Pork. Two for the sides. One for the tea! First and only experience so far was a weeknight. Husband had been before and wanted the Smoked Chicken Salad, which he really liked again. He likes the smoky flavor of the chicken which is coated in mayo and served on buttered Texas Toast. If all that wasn't bad enough for him, he got fries to go with it. Bad for him or not, he did like it! Then again, I sure as heck couldn't say anything about his lack of healthy eating when I got the Pick 2 with ribs, bbq pork, mac n cheese and green beans, with a slice of Texas Toast. You pay at the counter, get a number on a skewer, get your own drink, then sit down and wait. They have booths and tables. We chose a booth. Warning: maybe the worst tea I've ever tried! I'm an unsweetened tea gal, but appreciate a little added flavor (usually lemon). When I spotted peach tea, I added a few squirts to my unsweetened tea. YUCK. It was beyond sweet. I couldn't drink it. Poured it out, got plain unsweetened tea and that was mildly yuck. Food: Took awhile...this is definitely not fast food! It's also a LOT of food, and let's face it, beyond unhealthy. This style of cooking is for veggie-haters. Broad Green Beans are cooked to death in a greasy broth until they have no flavor. TIP: Add some of their cayenne sauce to make it edible). Mac and Cheese is tasteless mush. TIP: Add some of their mustard bbq sauce...it makes it edible!) Saving grace: the RIBS...meaty, smoky...finger-lickin' good! BBQ Pork...plentiful, not too fatty...better with added sauce. Sauces: Love the CHOICES! Spicy one was not spicy though. Faves for me were the mustard one and the honey bbq. Even the cayenne sauce was not spicy. Quantity: Large! I had dinner from my Pick 2 with 2 sides, ate more for lunch, and still have another meal left. (For $13.99). The question at this point is, do I even want the rest of the leftovers (now that the ribs are gone?) read more

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The quality of food has become non appealing. There's nothing else that can be said. Bring pre Coveeed back

I've always been a fan of Shane's Rib Shack. I was surprised to find one in Raleigh, NC! It was a further north for me but I didn't mind the drive. The food was consistent like the other locations that I'm used to (Greensboro, NC). I ordered the full-rack of ribs. It came with 2 large sides. It was enough to feed 2-3 people. The mac-n-cheese was on point. The potato salad was on the sweeter side and was just as delicious! I love the variety of bbq sauces that Shane's Rib Shack offers, it goes well with the meal. Overall, the price was fair! I'm a fan of the peach tea! I can't wait to visit again! read more

Shane's Rib Shack - Can't go wrong with the full rack - Southern Near Me - Raleigh, North Carolina

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Not fancy, good for takeout, everything tasted fresh, moist, well prepared - pretty basic but seemed decent.

Ate here today my girlfriend got food poisoning and can't stop throwing up our food was done in like 4 minutes after ordering. My ribs were also cold and honestly quite pink. read more

Came in for takeout last night. This restaurant is impeccably clean and sterile and I have no concerns about ordering food here during the pandemic. Employees are constantly cleaning and disinfecting so the lobby is spotless and there are thermometers to take employee temperatures. There is a drink machine in the lobby but employees are the only ones allowed to fill cups and everyone is wearing masks and gloves. Our party of 4 ordered boneless barbecue chicken, macaroni and cheese, collard greens, baked beans, green beans, Texas toast, and peach cobbler. I liked the baked beans and and the green beans. The sauce on the baked beans is sweet and they are cooked well; firm and not overdone. The green beans are tender and flavorful (cooked Southern style). I did not like the peach cobbler or the collard greens. The peach cobbler is very thick and bready and it is more bread than peaches. I had to search through it to find the fruit. The collard greens were cooked down to tiny pieces and they were in a slimy liquid. I didn't try the chicken or the mac and cheese. This is primarily a meat restaurant so if you are a vegetarian like me then you may have a hard time finding something here but all of the meat eaters in my party loved it. They all rave about the barbecue and the burgers so this is a big thumbs up for meat eaters and a thumbs down for vegetarians. read more

Good service $ food is very consistent! Staff is always friendly. & the restaurant is always clean

It's always good to grab some food here. I'm disappointed they don't serve collards here like they do in GA. Shane's is very clean, the staff is welcoming and prompt. For a quick dining experience you won't be disappointed. I'm a big fan of the sampler so I can enjoy flavors of smoke and fried chicken tenders. The plethora of sauces they offer will just add to taste. read more

Shane's Rib Shack - Pulled chicken fries - Southern Near Me - Raleigh, North Carolina

Want some of the best ribs, chicken wings, and all out southern cooking? Shan's is the place to go. we love our Triangle Town Shane's Rib Shack. Johnny Jones makes the visit so worth while. He is pleasant, and so very helpful. We eat at different Shane's when we travel and this one is the best; it is also our go to Restaurant when we want consistent cooking. The Ribs are my favorite, but I can always count on the wings to be just as delicious. We usually eat at Johnny's location here once to twice a week, it is that good! The restaurant is always clean and inviting. As soon as you open the door you can smell that delicious pork cooking which just increases your apatite. Johnny, keep up the good work read more

This is probably the best place for some good ole chicken tenders. The location is perfect. It sits on the water, next to ice cream and across the street from the mall. However, my biggest concern is their sanitation rating... it's 94 . Outside of that customer service is pretty cool. read more

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Food was ok but this place is missing something. They should really take advantage of that nice vibe and fake lake in the front. May have somebody outside giving samples or consider getting a live band on the weekends because the place is always dead! Good food tho! They should keep brisket year round! I really like how all the sauces are FREE FREE FREE! They are good too! read more

Shane's Rib Shack - SHANIAC BURGER - Southern Near Me - Raleigh, North Carolina

Shane's was decent BBQ! I didn't leave feeling WOW'ed by anything that I tried on the menu but I also wasn't disappointed and will probably be back. This Shane's is in a great location! I shop there a lot and I am surprised that I hadn't been here yet. We went on a Tuesday afternoon so it was pretty empty inside and our customer service was great. I saw some reviews that said the wait was terrible, but we got our food pretty fast. My husband got the half rack of ribs and I got the sample with ribs, pulled pork, and fried chicken tenders. I got fired okra and sweet potato fries as sides and my husband go sweet potato fries and mac & cheese. They nailed the fried okra, and sweet potato fries! The chicken tenders had really good flavor but they were dry. The pulled pork was also good, but the ribs were definitely the best of the 3 meats. Tender enough to fall of the bone with a good bbq flavor. My husband is a big ribs fan and he really enjoyed it. read more

Shane's Rib Shack - Southern Near Me - Raleigh, North Carolina

This has been bookmarked for a while so I finally tried it yesterday. The actual layout is a bit odd to me as the back door seems to make it easier to access the restaurant than the front but whatever works. It has a chain feel with a counter ordering system. You can either wait for your to-go order or they'll bring your order to your chosen table. I dined in and ordered the sampler. I chose the ribs, pulled pork and grilled chicken tenders. For sides, I got baked beans and fries. I didn't realize this also came with a slice of Texas toast. The not-so great: the fries (hard, old and overcooked), the toast (forgettable and thin) and the chicken tenders. I should've known not to get them grilled when the person at the register automatically put them in as fried until I requested the change. They were overcooked, dry and a bit rubbery. The good: the pulled pork (had good flavor), the baked beans (also good flavor - but weren't the best beans I've ever had) and the ribs. Now...I love a good rib that can be both tender and have slight resistance with the meat pulling from the bone. These hit the mark. They were the best things in that sampler with a great smoky flavor and just enough meat. They actually saved the sampler from just being mediocre. Well...that and the portion size. This was enough for two people or, definitely, multiple meals for one. If I go back, it'll just be for the ribs. read more

Food was alright chicken a little dry. Place was dingy and bathroom was dirty and they were only open 1 hour. Service was alright but only 1 person we saw. read more

Just no. Portion sizes are really small. Food is not great. Staff is pleasant but gnats have more personality. It's a one and done for us. Nothing spectacular but a letdown with the meals. $26 for a burger, shack fries and two cokes. read more

Top notch food here. Absolutely to die for. Highly recommend. Small note: Space is small and the parking lot is often packed.

this business deserves zero stars....there sign on their sauce stated $3.49....register couldn't ring it up at that price...it had gone up in price. I told the cashier that wasn't my problem the sign hadn't been changed. She offered to ask someone and they said they couldn't change it. I canceled the whole order and left. I went to city bbq paid less got the same food and an order of fries. They gave me plenty of sauce. Business didn't seem to be booming either some take outs but not be two maybe 3 tables eating in...I found out we haven't missed much by not going there in about 2 years. Employees can make or break a business... read more

Bbq is pretty good, nothing spectacular. service at Raleigh location Poyner place near Triangle mall is poor. The order taker didn't know what is in side salad when I asked. she didn't offer to ask anyone or try to find out. They brought the wrong item to our table and then insisted tge extra cost be paid for correct item. staff didn't take responsibility for preparing wrong item. read more

As I was having a conversation about ribs I had a craving. I wanted to try someplace new that I hadn't been to before, or at least go somewhere that I knew had smack yo' mama good ribs. After a toss up between The Pit, & Chili's, I decided to go to Shane's. It was totally left field. First parking can be a nightmare in this location, unless you feel like a little walk. Not far anyway, just park at Babies R Us. This is not a normal restaurant with waiter service, but more of a fast casual style restaurant. You walk up to the register to place your order, then when ready, they bring it out to your table. Then again Hardees does that too. Well, the cashier was extremely nice and helpful with plenty of menu suggestions. She suggested the 2 meat combo so I could get ribs, and 1/2 chicken. With the food, I think the cashier is young, and just does not know what good food is with the yes, this is all great recommendations. Let me start with the ribs. They had no flavor. Sure, I could have added tons of sauce to the meat, but I didn't go to taste BBQ covered tasteless meat, I went to taste ribs. On a 1-10 flavor scale, I give them a 2. They were tender, juicy and fall of the bone, but lacked flavor. For the 1/2 chicken, it was smoked almost done, and very juicy. It had a little bit of flavor to it, more than the ribs. They add minimal seasoning to the meat before smoking it seems. Sometimes less is more, but not in this case. I would give them a 5 our of 1-10 on the flavor scale. For sides I had a salad. Yes, I did add salad dressing because salad is bland, and you add the dressing to cover up the bland taste. But the salad was not even cold. The worst part is that they ran out of bowls, so they poorly ripped take out containers in half, and served the salads in that. The presentation was low budget. Also I had a potato salad. The out of the container potato salad was the most enjoyable thing I ate, and it was not even that great. Most rib/BBQ places give you hush puppies with your meal, but not Shane's. I was told that I could get hush puppies, or a side. How cheap is that. Eating here tonight was an experience. An experience like hitting your pinky toe on the coffee table. You might do it again, but that doesn't mean you really want to. read more

Shane's Rib Shack - Two meat tray with 1/2 cooked chicken, 4 rib bones, salad, potato salad, and toast. - Southern Near Me - Raleigh, North Carolina

I asked for honey mustard Dressing when I ordered my food, the food came, I asked again, 15 min later, I had to get up and ask again,...really... service is BAD. FYI 4pm not busy... read more

I ordered the shaq sampler via Uber eats with cole slaw (the one bright spot on the plate), Mac and cheese, ribs, chicken tenders and chopped bbq. The chicken fingers were dry and tasted like they were probably cooked in fish oil. The ribs were just OK, and the chopped bbq shoulder was actually bad. Like I'm 50 years old, and I've never had bad chopped bbq shoulder before today. Very disappointing over all. read more

I stopped here for dinner w/family. We had the ribs, burger, wings, shredded pork, fries, fried okra, chicken strips and apple cobbler. I'll admit this is not your smokehouse kinda barbecue, but it's the best we have in Raleigh. The ribs were falling off the bone. The strips were ok( I wouldn't order that again) but everything else I would come back for. My favorite was the shredded pork. The apple cobbler was surprisingly good. Cashiers are young and smileless... read more

Shane's Rib Shack - Meat sampler - Southern Near Me - Raleigh, North Carolina

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Listen, this was our first time eating at Shane's Rib Shack and the food was really really really good. read more

Shane's Rib Shack - Shack Sampler Plate - Southern Near Me - Raleigh, North Carolina

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