My go to is the shroom burger and love the ooey gooey cheese in the middle. Perfect crunch. Very fast and friendly staff. Also tried the new bbq limited time line. Liked the bbq pork sandwich wish there was more sauce on the pork but coleslaw was good. Got it without pickles but they put pickles inside. Came with promo for a free shake stack which is amazing Love their shakes for a bday treat as well. The Oreo is my fave. read more

Shake Shack Assembly Row - BBQ Boneless Baby Back Rib Sandwich Shack Stack - Burgers Near Me - Somerville, Massachusetts

Food: 11/10, pretty solid overall. No complaints! Service: Kind of slow. It wasn't that busy so I was surprised why it took so long. Ambiance: The place felt kind of dirty. read more

Shake Shack Assembly Row - Chicken Bites™ Box - 12 Servings, BLT - Burgers Near Me - Somerville, Massachusetts

As a customer does not have the right to use the restroom? The toilet door has a password lock, so I took the togo order and then asked the clerk for the password, but somehow the clerk did not tell and impatiently walked away, is the reason because I bought takeaway or my order amount is too small? read more

Came in to try the new Korean inspired new menu items. Note that the cellular signal in assembly is pretty bad making it hard to pre-order in app. Anyways, took a while to order but once ordered, food was ready quick. The chicken sandwich was surprisingly juicy given that it's breast meat. The sauce was a bit much but the kimchi added a good balance. The burger was good but I don't taste much of the bbq sauce. Overall pretty solid new items. read more

Shake Shack Assembly Row - K-Shack Fried Chicken Sandwich and K-Shack BBQ burger - Burgers Near Me - Somerville, Massachusetts

**Dubai Chocolate Shake Review** At first glance... "Oh dear god what have I done?" Quickly turned into "Oh my goodness it's so beautiful!!" Then to "Holy hell it's delicious." The shake features real pistachio frozen custard blend with toasted kataifi shredded phyllo, coated in a crackable dark chocolate shell, topped with chopped pistachios & crunchy kataifi. One sip in, I looked at the Shake Shack employee and with a face of disbelief I simply asked... "How??!!" After a few sips, the hell with the straw and just dug in either a spoon to fetch out the little chunks of the magic shell chocolate with my pistachio custard & kataifi. Damn it I deserved this... it's what I will tell myself every time I visit Shake Shack solely just to indulge in one of these glorious shakes. If I were to critique, I would say add in a bit of actual melted chocolate other than the chocolate shell as well as more of a pistachio dense custard to get that famous green pistachio color And personally I love a good crunch so I'd go for more toasted kataifi. read more

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Whenever traveling, after checking into our accommodations, we gravitate towards food places that can be relied upon. Shake Shack is one of those places for us throughout the nation. Shake Shack at Assembly Row offers an enjoyable dining experience with its signature juicy burgers, crinkle-cut fries, creamy milkshakes, and frozen custard. The ambiance is casual and vibrant, ideal for both quick bites and leisurely meals. We appreciate the clean, outdoor patio dining space that is comfortable and dog friendly. The staff are friendly and service is efficient. Overall, it's a reliable choice for satisfying fast-casual fare in a trendy setting. read more

Shake Shack Assembly Row - Exterior and dining patio. - Burgers Near Me - Somerville, Massachusetts

Good food on a rainy day. The store looked pretty busy, but the food came quick. They also seemed to clean the tables after people dine and left. read more

Shake Shack Assembly Row - Viggie wraps - Burgers Near Me - Somerville, Massachusetts

I remember when Shake Shack used to deliver a really good burger 10-15 years ago when it was mostly limited to NYC. Nowadays it's a pale imitation of its former self. The truffle burger I had a few days ago was $10.50 and was barely a step up from a Wendy's burger. The patty was so small, not even covering the diameter of the bun, and pretty flavorless to boot. The toppings (a few fried onion straws and a small amount of truffle mayo) were not worth the upcharge. The truffle fries were a little better but not as crispy as I was expecting. The truffle mayo also barely tasted of truffle, but that's not exactly surprising for a fast food truffle option. I'd skip this place next time and go for a more local burger joint outside of Assembly. read more

Since the name is "Shake Shack," you'd expect good milkshakes. And that's what you'll get! Whether at the airport, Newbury St., Assembly Row, Harvard Square, Downtown Crossing, Burlington Mall - the quality is consistently excellent. Plain vanilla is great, cookies and cream - even better! The service is quick, and the ambiance is fine. The Somerville location has outside seating in the summer, which is a nice touch. read more

George is the absolute man! Best service I've ever received here! Food was prompt and George went above and beyond!

The food is so mediocre and expensive. The truffle burger was so greasy and flavorless. The $7 grilled cheese isn't even two slices of bread. It's one slice folded in half. The fries are mid. Under seasoned and dry. They are fast and friendly though. read more

The place was fine but that's all. I got this uber eats once and spent a lot of money and the food was cold and bland and my driver was waititng over 20 minutes there. I went in person today and it was much better but the Pattie size is very small and it's very overpriced. The food was ready very quick though. read more

First time getting food from Shake Shack, as the prices seemed a bit high for what'cha get. And having their food, I'd say my concerns were founded. Burger was smaller than I expected/hoped, definitely wasn't worth $10 (I'd put it on par with Five Guys, who I'm also not a fan of). $8 for a small chocolate shake, also a disappointment. This is barely a step up from McD's, for twice the price. read more

Haven't ever really been to a Shack Shack before that I can remember, but went here with nephews and family after going to LEGOLAND. We ate in and it was fast and efficient. I had the new Korean BBQ Burger and I'd get again. No complaints here. We liked fries too. read more

Shake Shack Assembly Row - Korean BBQ Burger - Burgers Near Me - Somerville, Massachusetts

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The food is ok, but the prices are absolutely ridiculous. $22 for a burger fries and drink?!

Stupid expensive. Nothing can justify the price. Tiny burger. Fries are blah. Bad after taste. 2nd try; won't be back. read more

I am shocked at the hate in these reviews for Shake Shack. I stand firm that I love Shake Shack for fast food burgers. I love their burgers, simple and delicious. I live close by to this location so ordered pick up recently. I don't usually review huge chains like this but the pick up order today was particularly good. Everything tasted super fresh, it was fast. What really stood out for me was the fries today. I will admit I don't usually love fries at shake shack but these were really good! Crispy and still soft inside. I'm local around Somerville so I obviously love this location, right in the middle of a mall. Frankly, Assembly needed something like shake shack to come in for its convenience for a quick meal! read more

Shake Shack Assembly Row - Smoke shack burger with fries - Burgers Near Me - Somerville, Massachusetts

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Slow service but also one of the better shake shacks for quality of the burger! The seating is nice and has outdoor options in the summer. It's mostly clean but very loud. The smokeshack is by far my favorite though their rotating specials also are usually very good. read more

Brand new shake shack. Super clean. They have it set up where there is no cashier. You make you own orders through a tablet. You can see all options and full customizations. Which to be honest I prefer. I want to see all options I can make, without bothering a cashier/associate. Burgers were crispy and meaty. vegetables were fresh, buns were soft. What else can I ask for? Fries were a bit expensive but they were hot and crispy. Lightly salted, delish. I will visit more often shake shack! read more

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The Food is great, the service is pretty good, and the ambience is nothing short of incredible.

The service here is great. Very accommodating on my request for a Korean burger with the mushroom burger in one. They made it a shack stack with the Korean burger fixings. Very tasty. I enjoyed it very much. read more

Shake Shack Assembly Row - Korean burger Shack Stack - Burgers Near Me - Somerville, Massachusetts

The burgers are rushed cooked the edges of the burger is charred and the excuse were if we don't press them they will not be done in the middle. FyI stop doing that because the burgers are not juicy or pleasing to the eyes and all it takes is one charred piece go down the wrong way and your coughing , Is that why you offer free cups of water? read more

Hot dog tastes like rubber and it's a shake that was too thick and blended horribly. Some of the bun was soggy too

Not sure of all of the hate for Shake Shack! I've been to the location on Newbury St, and I would have to say that the food quality and the ambiance of the eat-in experience is more or less the same. I liked that you could self-order and the food comes out quickly. The fries were fresh and the burgers were a bit on the smaller side for the prices, but they were still tasty. Just knocking a star down for the price. read more

Shake Shack Assembly Row - Burgers Near Me - Somerville, Massachusetts

Whenever I crave some slightly healthier fast food (vs. McDonalds), I come to this Shake Shack. The food is fairly consistent and ready for pickup within the time allotted in the app. I usually get the Shroom Burger, Shack Burger, or the Hot Chicken (while it's still available) and a portion of fries. The fries are solid - sometimes you wish you ordered more. The shakes are also fairly good as well. Definitely worth a visit in the area. IG: Feastcoastoffense read more

Is zero stars an option? Visited on 12/9. During low traffic period. Circus without a ring master. Ordered for two. Food was cold, milk shakes had sat and were room temp. I could go on but will spare you the misery. Shake Shack is usually a safe bet in a pinch but this location is experiencing challenges. read more

This hair-more-upscale-than-default fast-food place is fun. Chicken is very and certainly comes out hot. Kid was pleased. Cheese sauce is iconic nacho cheese, if you know what I'm talking about you'll immediately know if you think that's good or not. Crinkly fries are fine, they wouldn't make my favorites list but there's nothing bad about them and they do seem very consistent. The house burger is a smashburger with all the usual fixings that looks _adorable_, the bottom bun ends up a hair greasy but just a little, and it seems like the sort of burger you could gulp down in a single bit if you really put your mind to it, in a good way. Service is the "ordering online even when you're not ordering online" experience. Can't speak to the ice cream. read more

Shake Shack Assembly Row - Shack Burger and Fries - Burgers Near Me - Somerville, Massachusetts

Just your typical shake shack, same as the others. I tried the hot honey chicken sandwich for the first time, and I didn't really like it. The sweet mixed with the not really spicy chicken was a bit weird. But I love their regular burgers and regular chicken sandwiches, so I'll give shake shack 4 stars. Service was good, and you can order on tablets yourself at this location. read more

Shake Shack Assembly Row - Hot honey chicken sandwich - Burgers Near Me - Somerville, Massachusetts

For a fast food, they have very slow service. It's an open kitchen set up and there are a lot of people in the kitchen doing a whole lot of screen watching. One guy barely has his mask on, moving about where the cooked food is placed to be severed. We ordered at 1722H and order came at 1748. I ordered a bottled water but they ran out. If you have a hankering for a burger, DON'T EAT HERE. read more

Shake Shack Assembly Row - Why wear it if you're not going to wear it right? - Burgers Near Me - Somerville, Massachusetts

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Today I bought a spicy bacon chicken sandwich, 3 shake shake cheese burgers with bacon $ LTP and 4 fries! I got home and I had 1 fry no bacon on any of my sandwiches and my chicken sandwich was not spicy at all! If I lived closer and didn't have to drag my children with me I would go back and get all my money back! Very disappointed!!!! read more

Do not order delivery from here! I've had problems before, but this time the driver straight-up stole/did not deliver half my order, and I have no way to get a refund or any other fix -- The "support" options go to the deliver driver service (Uber Eats in this case); they refused to help in any way; and neither the store nor the corporate number even bothered to answer their phones. I just paid a bunch of money to get ripped off completely. Not even remotely worth the mediocre food. read more

Went in today to get a chicken sandwich. Took 20 minutes and my sandwich was cold. Still way too expensive for the food you receive. Why do I keep doing this to myself. read more

Great food and kind service with a nice ambiance. The burger was AWSOME. Very good. Organic food with gluten free buns.

Service is bad and takes long to get food. People cut the line. Took 30 minutes to get food

Do not order delivery from this place. I've had nothing but problems with delivery. Today I placed an order and got confirmation that it would be delivered in 39 minutes which is more time that it would take me to get there and back by public transportation. When I checked it turned out that the delivery man was using a bicycle and that he had another delivery to make. Almost 50 minutes later I saw him walking around looking for the house. Needless to say the fries were the same temperature as the shake. The burger was also cold as well as the turkey shack burger also ordered. The almost 40 dollar meal ruined. read more

The place is filthy, with litter everywhere. Burgers are great, but can't stand how dirty the interior of the restaurant is. read more

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This evening i and a couple of friend went to shake shake for the first time at assembly row Somerville. We heard it was good but never found out as we walked in a staff member barkes we closed for construction. This was at 8:pm on a friday night with people inside eating and out side. They were open all day we travel for over 40min to get there mind you only to have a jerk bark at us like we new there closed didn't say any thing on there web site that said open till 10pm. No sign saying closing at 8pm. If a chain is that pretenses then they can keep it. My friend and i will never go back if you dont have the common decency to post you are closing and have rude employees this a restaurant that should not be patronized. read more

What is going on with this place? It is an absolute mess. The whole deal seems unorganized and unwelcoming. You are greeted by self service booths with ONE person at the register who doesn't make any effort to help you or call you over if they are free. The prices are completely insane for what they are serving. 5 dollars for a dinky order of moist, soft fries? No thanks. 5 bucks for a water down lemonade? No way! On top of that, you deign to ask for a tip even though there is absolutely no service. No one at the register, no one brings food to you. You get beckoned in a single instance for your food. If you aren't listening or watching, too bad. There is no organization for teh queue, people just go wherever and it becomes a free for all. The food portions are tiny and cold by the time it reaches you. The tables are DISGUSTING and no one is actually cleaning them. This place has ruined Shake Shack for me. I miss the days when I used to frequent the original one in NYC. When the burgers were large and the prices were cheap and the service was kind. read more

Shake shack food is pretty great consistently so I'd love to give 5 stars but I've ordered 3 times and twice there has been something missing - today it was my fries which is what I really wanted so I am extremely frustrated and disappointed. For me fries are the most important part of a fast food meal and certainly why I chose shake shack today so I won't be ordering from this location again. I ordered 4 items - 25% of my order was missing and you didn't notice. It was an Uber eats order and the receipt stapled to the bag was completely correct so it was definitely the restaurant that screwed up. Annoyed and hungry. read more

App doesn't work. Garbage location, with useless technology. Waste of time, food order incorrect as well. Completely trash read more