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    Shake Shack Folsom

    3.4 (104 reviews)
    Open • 10:00 am - 10:00 pm
    Updated a few days ago

    Order Shake Shack Folsom Takeout or Delivery

    Shake Shack Folsom Photos

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    SHAKE SHACK FOLSOM ATMOSPHERE

    What's the vibe?
    Moderate noise
    Dogs allowed

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    Recommended Reviews - Shake Shack Folsom

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    Lillian W.

    Shoutout to Folsom, CA. Still diggin the Shake Shack in Folsom. Their fresh hand formed smashed burgers are darn delicious. Those simple crinkle cut fries are classic, nicely fried with a crisp r terror and fluffy inside. When I eat 'em fresh made right on the spot... the world just becomes calmer. It's that good. The hot dogs are pretty darn good as well. They grill those. But I sure wish that this Shake Shack would put dairy free milkshakes on the menu. A number of locations in the Bay Area, offer dairy free. This location doesn't. Aw shucks. The prices are fast food comparable. But quality s better. The staff has always been great. They have ordering kiosks, but I like to order at the counter with a human. The dining room is kept clean. But the parking isn't the greatest. The small parking lot right in front of the building gets crowded especially when Noah's Bagels (their next door neighbor) is open. The parking lot spaces are limited in quantity and the distance between the aisles are narrow. Additional parking is right next door in the parking structure or a bit further walk yo the other surface lot in Palladio.

    The Besttt
    Sarah B.

    Oh Shake Shake!! The place that has my heart!!! I couldn't ask for a better birthday dinner after walking around all day is SO nicely air with the conditioned absolutely everything is modern decor and clean seating I knew I was in the right spot! Even though you usually order in the machine, the utensil or well help you if needed! I think they are always very nice! The FOOD I got the double cheeseburger just mouth watering it's almost like a smash burger so good. Cheese fries ! Their cheese somehow tastes like real and not like that fake cheese sauce it's so good omg! I highly recommend getting an extra side of the cheese sauce because you just can't get enough! I ended it with the chocolate shake and a fresh Dr Peppe. Superior!!! 1000/10

    The Big Shack burger
    Don K.

    I just tried Shake Shack for the first time. I've been wanting to try one of these for a while now, but they don't have one where I live. But my daughter had a state cross-country race in Fresno and on my way back home to Redding, I realized that there were two on the way, one in Sacramento, and one in Folsom. Suddenly, I knew what I was having for dinner. I ordered the Big Shack, which is clearly their answer to the Big Mac--except it blows McDonald's out of the water. The two beef patties were noticeably larger, incredibly juicy, and packed with real flavor. Everything else tasted fresher too: the bun, the toppings, even the sauce. It's basically what the Big Mac wishes it could be. I also took a chance on something new--the French Onion Soup Burger--and it did not disappoint. The combination of Gruyère cheese, caramelized onions, and crispy onions made every bite rich, savory, and ridiculously satisfying. It's one of the more unique burger flavor profiles I've tried, and Shake Shack nailed it. Although if I had to choose between the two, the Big Shack would win for me. Overall, this visit was a 10/10. Great food, fresh ingredients, and burgers that actually taste like someone cared when they made them. Not to mention, the employees were extremely caring and attentive.

    Menu
    Janiah S.

    Came to try the new Dubai milkshake. It was very tasty. Loved the texture and balance of sweet and crunchy taste/texture. It was cool to crack the sides of chocolate into the milkshake. I honestly expected it to have some chocolate flavor but it really doesn't. That being said, and being the chocolate lover that I am, I don't regret trying it but I would pick something different. There also seemed to be a discrepancy in the price, it stayed the limited time shakes were 6.99, but the Dubai one was not one listed, however, there was no other prices for it on the menu. So o thought that the price was steep for a milkshake. So this was a one time experience for us. It was over $23 after leaving a $2 tip for 2 Dubai milkshakes. 3 stars for the value. We ordered this to-go. The staff was super helpful and engaging and greeted us upon entering. 5 stars for service! We will try other flavors in the future and the burgers looked really good too.

    Dubai milkshake
    Magaly B.

    I went to Shake Shack solely to try their Dubai milkshake--and it did not disappoint! It was solid. The presentation was beautiful with a chocolate shell around the cup, a creamy pistachio milkshake, and kataifi on top for that extra texture. It was amazing and totally worth the visit. I haven't tried the food yet, but I definitely plan to go back for it. You can order at the counter or use the self-service tablets, and they bring the food out to you, which is a nice touch. Overall, a great experience for my first visit!

    May 30, 2025 - Single patty Shackburger, fries, and strawberry lemonade.
    Michele O.

    May 30, 2025 - Folsom, CA Our first time here, and it was a little confusing to order. Do we order at the kiosks, or can we order at the counter? Apparently either is okay. You order, then they bring the food to your table. We both ordered the ShackBurger (single, $7.99, 500 calories) quarter pound patty of 100% Angus beef with American cheese, lettuce, tomato, and ShackSauce on a toasted potato bun. It was the perfect size for me, and was cooked perfectly, char-grilled, just the way I like it. We split the fries, which were also delicious. Crispy on the outside, tender inside with just the right amount of salt. We sat inside. It was a little loud, but the tables were well spaced, so you weren't seated super close to other diners. Good experience, good food served quickly and with a smile.

    Denise S.

    Review is for the Dubai shake. Delicious and totally worth the price!! Service was kind and fast. Great location in the Palladio! Shake was nicely made!!

    Onion Rings
    Christine L.

    Craving a burger and was going to stop at our regular spot but wanted to give this location a try. The burgers average about $12-$15 each. We ordered our burgers with bacon and when we got them there was no bacon inside , also after we gave it back to re-do they brought it back out but there were no sauce inside the burgers which made it extremely dry and hard to eat. At this point we just ate our burgers with ketchup as it was getting cold. The Pattie's were cooked well but definitely wishing the whole burger tasted more full filling with all the correct condiments inside. Onion rings were good but very small portion and not enough for sharing. The lemonades were watered down. This is a self service restaurant you order at the kiosk and pick up your food at the counter.

    Very expensive
    James B.

    Ambiance: Basic self serve hamburger place. Nothing special. Service: People greeted you as you entered and stated if you need help ordering at the kiosk; just ask. The kiosk is pretty basic. Food: Bacon Cheeseburger. Let's just say In N Out has NOTHING to worry about. This burger was good and cooked well. Just not worth high price. Crinkle Cut Fries. These are always an excellent choice and cooked well. Just remember everything is priced separately; no break on combos. Just not their style. Chocolate Shake. I really thought this is where the difference maybe due to the word Shake in their name. Let's just say that In N Out and Carl's Jr. is better $25.00 and change for the three items. Your basic meal. Definitely owned by an elite!

    Black truffle parmesan fries ($6.49)
    Sandee L.

    Bravo! Less than a week open and it seems this location is running like a well oiled ship. We arrived on a Wednesday: kiosks all working, employees friendly and knowledgeable. We got the limited edition black truffle fries, black truffle burger and my favorite: the shack stack. All came out fresh and delicious! A staff member made the rounds asking everyone if they needed anything else including refills on my lemonade. I didn't know they offered free refills! Been missing out all this time at other locations. I will be back probably more than I should, as this is right next to the Tesla supercharger!

    Asked for BBQ burger NO pickles and they put pickles on it.
    Lou G.

    I ordered online and only realized when I got home that my order was completely wrong. I immediately called the restaurant to let them know and asked if there could be any compensation for the time, effort, and gas it would take to return for a remake. The manager, Wayne, told me I could either have the order remade or get a voucher and said that a remake IS my "compensation" for the inconvenience. This completely ignores the real issue. A remake does not make up for the time and effort it would take for me to go back, and a voucher doesn't help if I already need dinner tonight. I had already spent time, energy, and money traveling for this order, and being told that a remake is "enough" is frustrating and unfair. Mistakes happen, but customer service should acknowledge the actual inconvenience caused. Shake Shack should consider a fairer approach for customers who are inconvenienced by errors, rather than offering a solution that ignores the real cost to the customer.

    Interior decorated wall
    Trish A.

    I've included pictures from our two visits. I was not able to review them when we visited on opening day, due to the business not yet being available on Yelp. The hubster and I returned tonight for an early dinner. Inside you have the option to order at a kiosk or at the counter. We have now done both and they are equally effective. If you want friendly and human interaction wait for counter ordering. The interior is kept very clean. There are options to sit at tables or booths inside or tables outside. Both visits we sat inside and did not have an issue finding a place to sit. Staff is VERY friendly and courteous. Something in short supply these days. So I appreciate finding this and let them know. On to the food... these are NOT your ordinary, run-of-the-mill fast food burgers. I would rank Shake Shack Burgers above In and Out and perhaps even slightly edging out Five Guys for flavor and freshness. Their fries are crinkle cut...not my favorite, but mighty tasty. We also shared a soda and have yet to try one of their shakes. Their prices are on the upper end, but it is nice to treat yourself to a delicious bite and especially enjoy the staff that work there so why not! Pop in and give Shake Shack a try.

    Joey Y.

    First off. Yes shake shack is expensive. We all know that going in. I've had shake shack twice. Once in NY and again at one of the airports. Both were pretty average. I went to try out this location. Had their special truffle burger. Fries and the pomegranate drink. Burger was delicious. The bun was really good. The drink was great. That great balance of sweet and tart. Fries were bland. The biggest issue is with ordering. You walk in through the door. There 2 kiosks to the left. 2 cash register in front. There is no directed lines. People are clumped up here waiting for food or ordering. It's nearly impossible to tell where the line is to order. It's messy.

    Velveeta cheese and freezer fries

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    1 year ago

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    2 years ago

    Delicious burgers fries and shakes. Awesome customer service. My favorite burger place!!

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    2 years ago

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    2 years ago

    Everything was made perfect to order, and delicious. Their iced teas and lemonade are a nice change from most fast food places.

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    2 years ago

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    1 year ago

    joel (idk if that's how u spell it) is such a chiller give him a raise. he was really helpful and food was good.

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    Page 3 of 3

    Ask the Community - Shake Shack Folsom

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