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Shake Shack

2.6 (42 reviews)
Open 10:30 am - 9:30 pm

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Chocolate malted shake!
Rob H.

I hear this franchise is good, and so I tried it. My chocolate malt was indeed good, but it was soured by the surly service. The person taking my order was grumpy and curt, and clearly didn't want to be there. Even worse, she hated me being there! For a $7.50 shake, I'd at least expect a modicum of curtesy - a smile or thank you as a minimum. The place seemed clean and I liked the decor, and I know that one employee shouldn't sully a whole business. But based on my experience, I'll choose other options the next time I'm hankering for a milkshake.

Smoked Brisket Chili Burger Fifty/Fifty Tropical Kiwi Lemonade
Connor P.

The food was incredible the fries were crispy the burger was juicy and the brisket chill was great the cheese tasted fresh the special Sauce was great it is miles better than the McDonalds burger

Fries
Alice D.

Came here on a Friday for a late lunch and the space was decently busy, but they have kiosks to place your order so it made the process relatively easy and wait free. They text you once your order is ready as well, but the timing could definitely be worked on I think. I got my text before my order was ready to be handed off, so I was loitering around the pickup counter anyway when no one was there and even when someone did come, they had to go to the back to grab my food. The text was definitely misleading. They didn't have any ketchup at their stations either and it didn't look like anyone cared when I told them about it. They just proceeded to get me some ketchup packets and that was pretty much it. They didn't seem too busy in the back as many workers were standing around not doing much, but perhaps there's more to the story than what I saw. Overall, the experience was mediocre I'd say with decent food. I enjoyed my burger and my fries, the latter being super crispy which I enjoyed. The service and upkeep of various stations could've been better, but overall for fast food, I'd say it was a decent meal and experience.

Interior seating
Susan K.

Starting out as a hot dog cart in Madison Square Park in midtown Manhattan in 2001, Shake Shack morphed and expanded over the years to include a wider menu and locations across the country. Shake Shack opened at the end of 2021 in a new stand-alone building located on the outskirts of the Danbury Fair Mall. Shake Shack is surrounded by contemporary landscaping, a patio dining area, and ample parking. Besides being conveniently located for shoppers, like any roadside shack of the 20th century, Shake Shack is easily accessible to drivers as it is located off both north (7) and south (84) bound thoroughfare ramps. With pick up as an option via Shake Shack app and drive through in the works, the location offers flexibility and convenience. Shake Shack offers hotdogs, hamburgers, and chicken. These include toppings that are uncommonly found in fast food joints, such as slices of avocado and cherry peppers. Shake Shack also offers vegetarian options -- mushroom burgers and grilled cheese sandwiches. Likewise, a unique range of beverages, including iced hibiscus- and blood orange-based drinks. To top it off, "concrete" custard shakes, including limited time specials such as Oreo cookie funnel cake and chocolate churro shakes ensure that periodic pit stops offer something new to try.

Fresh shake on the left any melted one on the right
Amy P.

Well, I've never seen a business run like this. We waited in a long line, two of the ordering kiosks were out of service. One of the employees was also taking orders. We waited in that line and saw people going around the other side and pretending they were next. The employee would just take them, Not even paying attention to Who was next in line. . We even commented that the line was "over here" and "we were next." I'm not saying that the employees don't work hard, but they definitely don't pay attention. We ordered a shack burger with no cheese and she asked if we wanted onions and pickles on that. The answer was no on that burger. I then ordered the shack burger and told her I wanted everything on it and we wanted to take the order to go. We had to wait 15 minutes for these two burgers. In the 15 minutes I got to see what was going on behind the scenes. One employee was in charge of making beverages and kept making shakes that sat and sat and melted in the pick up area. Some of them were actually liquefied and looked horrific next to the new ones with the fresh whipped cream. When we got the burgers, they came out on a tray. They were not even wrapped " to go". it stated clearly on the slip they were "to go." So she had to take them back and wrap them. We got to the car and opened the burgers. They were no onions and pickles on mine. It was incorrect. I didn't have the time or patience to go back in. So aggravating. Won't be back

NO FOUNTAIN DRINKS? Blood Orange Lemonade very weird. Stange taste to it...like soap. Could not drink it.
susan r.

Thursday at noon went for a treat. Very disappointing. No soda....machine broken? Had to get one of their lemonades and it was awful. Weird soapy taste. Yuck. I got a different one, not much better but not soapy. My husband's burger just ok.. I got chicken bits. They were tender but the coating was on the bottom of the container. Not sticking to chicken. Fries lukewarm. Asked for hot fries and got second order also lukewarm. We went to this location when they opened and it was awesome. Thursday at noon almost empty. I know why now. Big disappointment. Not somewhere you would return to. It's a shame.

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4 years ago

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4 years ago

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Review Highlights - Shake Shack

No complaints, shake shack is always my fast food burger go to and hits every time!

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Chez Lenard - Le Hot Dog Choucroute Alsacienne and Le Hot Dog Epicie Garniture Suisse

Chez Lenard

4.5(17 reviews)
7.0 mi

Chez Lenard on Main Street in Ridgefield is the most famous hot dog cart in CT, and one of the most…read morefamous hot dog spots of any type in CT. The story goes Martha Stewart pulled up so she could try a couple of the garnishes, liked what she tasted and invited Owner Mike to participate in a hot dog segment of her show. Today, Chez Lenard has a decades old cart on Main Street and two additional carts for catering or events. I ordered Le Hot Dog Choucroute Alsacienne (which has sauerkraut and a high quality Dijon Mustard) and Le Hot Dog Epicie Garniture Suisse (which boasts a traditional cheese fondue and a horseradish sauce). After a bit of research, these seemed like the most classic Chez Lenard toppings. The toppings were all very tasty. Chez Lenard uses Hebrew National dogs which are ready in a steam bath when you order. Among the best known and loved CTSpots, this is probably my least favorite combo of dog selection and cooking technique. There's no snap and it has one of the softer textures you'll find. I understand that one of the movable carts has a grill. The buns are Martin's potato rolls, which are fine. Chez Lenard enjoys an important history in Ridgefield. They've been a source of jobs for young adults. A lot of people have been going there for a long time because downtown Ridgefield is a cool place to visit. Somebody who lives closer to Ridgefield might give it a bit of a bump because it's been an important pat of their lives. Being a visitor, I can only go by the dog. 4.5 Stars for the toppings. 3.5 Stars for the dog itself. 4 Stars overall

We got to try them at an event we attended in Norwalk. The staff was friendly explaining the menu…read moreand efficient serving the large line quickly. I tried the Le hot dog Execelsior Veneziano ( onions and peppers with cheese) and Le hot dog facione Mexicaine (with beef chili) they were both well prepared and delicious. If you see the hot dog cart in town give them a try. They are a tasty quick bite option.

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Chez Lenard - The cart

The cart

Chez Lenard - They use Hebrew National

They use Hebrew National

Chez Lenard - The Menu

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The Menu

Shake Shack - icecream - Updated May 2026

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