Brought our old Jeep here. They found several things during the inspection, repaired the ones I authorized. A few others can wait for 10K more miles before being addressed. One thing I liked was that when I called them about a screeching noise after their service they predicted (correctly) that after a few days of driving it would go away. Apparently a new serpentine belt sometimes does that. I held off posting this review until I had time to observe the performance for a while. The screeching is gone. The brakes still aren't as grabby as I would like, but are better than when I first drove away with them (as they predicted again). In about 10K miles I will be bringing to them again for the last needed items. I'll update the review then. But so far they do seem to know what they are doing, and the Jeep is behaving well. read more

Best service ever!!! Thank you guys so much for all the help!! Collin was especially kind and thorough

They opened up the shop early and helped me right away. I was escorted to the comfortable waiting room where they had coffee. They fixed my truck for a great price and I will definitely be back. Thank you Serious Fleet! read more

Never would believe a place would say, we are closed but come on in any way and we will take care of you, but that's exactly what Josh did. Awesome place. read more

Ok these guys are awesome! Had one vehicle where I thought I was going to be a grand out of pocket on repairs... The team diagnosed the issue and replaced some pressure fittings, pressure washed the engine and got me back on the road! Problem solved and it was 1/5 of the anticipated price because they took the time to diagnose the vehicle and do it right. Other places would have replaced the rack and pinion without even thinking to check the pressure fittings. Then they fixed my jeep with a simple fix. Again costing way less then I anticipated because they diagnosed the actual problem. If you are looking for HONEST, Quality auto services this is the place. Plus Chris's service was great. He called me every step of the way and kept me informed. Great job Serious! read more

I selected Serious Fleet to perform an anticipated engine replacement as diagnosed by a certain dealership who shall remain nameless. Serious Fleet called me the next morning and informed me the engine was in tip top shape and performed a routine tune up. Their integrity and expertise saved me well over $5,000. I will use Serious Fleet going forward and would enthusiastically recommend them to anyone. read more

These people are amazing! They handle my entire fleet for work and service some of our employees vehicles. The price is never above what we expect and they never try to sell you in extra stuff, if anything they have called the bluff of other mechanics and even told me that they were not the best option to repair my daughters older subaru..they have always exceeded our expectations and met our sometimes impossible deadlines. Thanks again to all of you for coming through for me! read more

Everything I experienced from Serious has been a great experience. I needed an AC service done on my vehicle along with some other minor items that the dealer had quoted me an outrageous price on. Serious showed up to my work, took my car to their shop, got my AC working again and then quoted me a price MUCH cheaper than the dealer on the multitude of little fixes I needed done. When everything was done, they returned my car to me with a smile. Best service I've had in a long time. I plan on using them again in the future for anything that might pop up. read more

Horrible, dishonest, and extremely misleading. These are just a few ways to describe this business. My name is Jake Boyer. I am the owner of Gilbert Poolman LLC. I have had two shady experiences with this business and will not allow myself to be a victim 3 times around. The first incident was when I took my personal Tundra into them to get a oil change done. On the way over my air conditioning was working just fine. But as I received my keys the mechanic tells me that my air conditioning is blowing out warm air. When I get into my vehicle I notice something definitely isn't right. So I take my truck immediately to Auto Zone where they hooked up their gauges and determined I had zero free on in my system. What?! This is just minutes after picking my truck up from Serious Fleet and Automotive. Of course I called them and notified them of my findings and how upset I was over it all. They agreed to recharge my system at no cost to me. So I agreed to give them another chance to redeem themselves. 6 months down the road I just took my same Toyota Tundra into have the front and back brakes serviced. Here is the thing just a week or two ago I went on a road trip that caused me to have to check all my fluids prior to traveling. One of which happened to be the radiator coolant levels. Everything was picture perfect like it always is. Now fast forward to the recent past. I took my truck into get an oil change and my brakes done. Within 48 hours of receiving my truck back from them I am driving in Paradise Valley and I notice my air conditioning is starting to blow warm air. So I immediately check all my gauges. Sure enough my temp gauge went into the red zone very quickly. I was able to pull into a parking garage at Scottsdale Fashion Mall to park my truck for a few hours as I went shopping. When I came back to my truck a few hours later It had cooled down enough for me to open up the radiator cap. At which time I discovered my radiator to be absolutely bone dry of any and all water or coolant. Wow!! Wow!! Not again with these clowns. And although I can't prove it there was no doubt in my mind that Serious Fleet and Automotive was behind this sabotage once again. So I called Brad with Serious Fleet and informed him of the situation. Brad assured me that they had security cameras that film each of the bays and that they would be able to review the cameras and come to a definite determination. Content with that I waited for a response from Brad. Which I received 24 hours later. Not good news. Guess what... The camera that was focused on my truck at that particular moment in time wasn't working. Oh no! There goes my proof these guys damaged my radiator. So I am now fighting back by writing this review along with a blog on my website. I am even going to go as far as creating a website to notify the immediate local public about this business and my experience with them. My radiator is now damaged some how. Every day I have to add a quarter gallon of water to the radiator. Never had to do this prior to taking my vehicle to Serious. I would absolutely positively advise you strongly to choose another mechanics shop to service your vehicle. These people are gangsters. read more

I took my car here because brakes store had told me that my transmission was going and I probably needed an overhaul, after they offered to do it for me on the spot I took my car to Serious so I could get a second opinion. Josh and his team took a look at my vehicle, gave me an honest assessment and saved me about $800 when they told me that my transmission was fine but found out what the real problem was. They could have just worked on my transmission and charged me for it but they chose to be honest. I really appreciate that. I take my car to Serious now for any needed maintenance and repairs. read more

By far the best mechanic shop in the entire valley. They really go the extra mile. They are inexpensive compared to the average mechanic. They do free inspections just to make sure everything is okay and hopefully find a problem to be fixed before it is a BIG PROBLEM. I had a really scary morning with a flat tire and they saved the day and were a very good deal. I have gone here ever since for everything I need done with my car and recommend it to anyone I talk to that needs car work done. read more

I was in town visiting some relatives and got a flat tire.Not knowing where to go I looked down the road and noticed fleet division auto.I took my chance's that they would help me.Without hesitation they repaired my tire and didn't try to upsell me.Thank-you to all the guys involved. read more

Hands down the best overall. They are professional, trustworthy, and do a great job. I would never take my car anywhere else

Thoroughly pleased with the work done at serious. I had a bad vibration through my bronco and they had a simple fix; transmission mount. I had my doubts because nothing is ever that simple but they were spot on with the repair. On top of that, best labor rates in town. read more

Josh runs a great shop. I have confidence that I am getting great service on what I need and confidence I am not being sold anything I don't need. Priceless! read more